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Ana y Jose Charming Hotel & Spa


Hotel class 3.0 of 5
Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
Find Cheap Flights to Cancun

Reviews you can trust

82% Recommend
4.0 of 5 stars 183 reviews
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By trip type
All (183)
Business (0)
[ Date ] [ Rating ]
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5 of 5 stars
clemsonjenw   4 contributions
Alpharetta, GA
Oct 29, 2009 | Trip type: Family

I planned my sister's wedding at Ana Y Jose for her as part of her wedding present. Yes, what a nice sister! :) The wedding was in April, and even as I'm writing this now, I still want to go back. Everything was perfect. The long-distance planning at first was a bit scary but everything was done to our expectations.... more

terrible
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1 of 5 stars
moosetache   2 contributions
Brooklyn
Oct 13, 2009 | Trip type: Couples
0/1 found this review helpful

The service is bad. Our room flooded every night, and they did absolutely nothing for us in return. Do not risk it. Tulum is a nice place worth visiting, but find somewhere else to stay in Tulum. more

Management response from
Jackeline, owner

Dear guest, when and what year did you stay with us? we have not had heavy rains in Tulum for years.

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5 of 5 stars
Heatherlyo   7 contributions
Sunny Portland, OR
Sep 25, 2009 | Trip type: Family

My husband and I were married at the Beach Club on January 10, 2009. I cannot begin to express my gratitude toward Jackie, Franklin, and the entire staff at Ana Y Jose. The experience could not possibly have gone any smoother, and our guests still constantly bring up what a fantastic vacation we all had together. What the website doesn’t... more

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5 of 5 stars
TheTraveler6969   12 contributions
Philadelphia
Aug 17, 2009 | Trip type: Couples

We recently returned to stay an Ana Y Jose's charming spa, and it simply is the best location for relaxing and spending time with Friends. The staff are the friendliest people you'll come across, and on top of that they are very professional, and know their business (if that's important to you). They do it in a way that is... more

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5 of 5 stars
VickyBCN   9 contributions
Houston
Aug 4, 2009 | Trip type: Friends getaway

Our stay at "Ana y Jose" was wonderful. The staff made you feel very special; constantly taking care of your every need. The food and service at Restaurant was exemplar. We relaxed, enjoyed and loved every minute of our stay. We will definitely return. And a magnific service an attention of Ignacio at front desk. more

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3 of 5 stars
sambieni   3 contributions
New York
Aug 3, 2009 | Trip type: Couples
4/6 found this review helpful

My wife and I recently spent 6 nights at Ana Y Jose staying in the Capricho suite as part of our 2+ week Mexico Honeymoon. Averse to big hotels, party scenes and the like we decided Tulum would be an ideal locale for the beach location of our honeymoon, plus many friends had enjoyed it. Yet, we still were hoping... more

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5 of 5 stars
stephdel   1 contribution
New york
Jul 18, 2009 | Trip type: Couples
1/1 found this review helpful

We jus got married last week at Ana y Jose Beach Club, which is a different place then the hotel...we and our guests had the best time of our life. the club is absolutely gorgeous, on the beach with lots of beds and lounge chairs everywhere...the staff is so professional i was blown away, there was always someone to pull... more

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5 of 5 stars
MarkSLondon_England   1 contribution
London, England
Jul 17, 2009 | Trip type: Couples

We were looking for somewhere to spend the night during a road trip exploring the Yucatan peninsular and Isla Holbox ( Highly recommend Villas Paraiso del Mar). We had been fortunate enough (mainly due to our excellent travel agent Claire who alas has moved back to Australia) to stay at some wonderful places before we were fortunate enough to stumble... more

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5 of 5 stars
stlbride   1 contribution
stlbride
May 28, 2009 | Trip type: Family
1/1 found this review helpful

We planned our wedding with the team at Ana y Jose and have so many positive things to share. From the initial site visit where Jackie, the wedding coordinator, took time to make us feel comfortable and listen to our needs to booking rooms through Oscar- our experience was first rate. I strongly recommend Ana y Jose Beach Club and... more

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2 of 5 stars
surfandsandals   8 contributions
NYC
May 18, 2009 | Trip type: Family
4/4 found this review helpful

Ana y Jose is a very nice property with an amazing setting, and the potential to be one of the most special places you could ever stay. The inattention of the owners and the lack of a solid management team on-site, alongside a few glitches that have been allowed to become major problems,have turned the resort into one of the... more

Management response from
Jackeline, owner

Dear Guest: we thank you for taking the time to write this review, we completely understand how you felt on your vacation. The tour bus incident was a mistake, they were supposed to arrive at ANA Y JOSE BEACH CLUB and instead came to the hotel, by the time outr staff figured out with their representative where they were supposed...

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Ana y Jose Charming Hotel & Spa Also Known As

  • Ana y Jose Charming Hotel
  • Ana y Jose
Address: Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
Tulum Hotels Ana y Jose Charming Hotel & Spa
4.0/5.0
183