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All 75 Tulum hotels

Ana y Jose Charming Hotel & Spa

4.0 of 5 Hotel   |   Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
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Ana y Jose Charming Hotel & Spa
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78%
Ranked #43 of 75 hotels in Tulum
A recent review
4 of 5 stars reviewed 1 week ago
NettyRuss
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413 people have reviewed this hotel

Traveler rating
    226
    99
    28
    33
    27
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for seven nights at the end of a hectic trip around Mexico. The reception is one side of the road and the hotel rooms and restaurant the other. Our room was nice and large, air conditioning worked well we had access to a small pool shared by four rooms, but with such a fantastic beach why wouldn't... More

Was this review helpful? Yes 1
Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

My husband and I stayed here, and we highly recommend Ana Y Jose's Charming Hotel. I walked the length of the Tulum beach, and Ana Y Jose's is by far the nicest place. The negative Trip Advisor reviews are not consistent with our experience. Contrary to other Trip Advisor reports, the staff was attentive, and our experience at the restaurant... More

Was this review helpful? Yes 3
Mexico City, Distrito Federal, Mexico
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 13, 2014

We are Staying at this hotel, just arrived today some hours ago and it has been the most disappointing experience so far. It is obvious there are only second level employees and no manager or senior staff suoervising what is going on at this place. We were having dinner and suddenly six cats started jumping over the bar where they... More

Was this review helpful? Yes 8
Los Angeles, California
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2014

Note: This is a dinner only experience, we did not stay in the hotel. Four of us had dinner here on a Friday night. The service was terrific and we loved the menu selections. Three feature octopus; I ordered the grilled and it was an excellent piece of fish cooked very well. The three other diners were very happy with... More

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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

We just went for lunch after a good friend recommendation and found an unexpected, hidden and Beautiful setting, excellence in service, delicious and vast food, great wine selection, nice view and the best Sopa de Lima ever. Next time we will stay there.

Was this review helpful? Yes 1
Sunapee, New Hampshire
Top Contributor
143 reviews 143 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 27, 2014

We spent five days in the spacious and comfortable Villa Coba, a three bedroom three bath villa with two other couples. We had a very large private pool and a lovely garden. The staff was very helpful and always available to serve and answer questions. The beach and main pool facilities were excellent. I would definitely return but there are... More

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New York City, New York
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 7, 2014

It was my third time at Ana y Jose...the setting was great as always, but unfortunately I saw things that I did not like. I pay the extra $$$ for being in a quiet, crowd free "charming" hotel my wife and small kids in that amazing beach...but three out of the 5 days of my stay I had to share... More

Was this review helpful? Yes 7
Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

This is one of the nicest hotels on the Tulum stretch. It's beach, by far, was the nicest and cleanest. Hotel was very clean. The staff was very attentive. However, remember you are on vacation and where you are, their culture. They do not rush you eating or rush with your check. Very nice and relaxed environment. If you every... More

Was this review helpful? Yes 1
Budapest, Hungary
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 21, 2014

This is a gem, it's got a perfect location on Tulum beach. The whole place is comfortable, charming, and welcoming. The restaurant offer fantastic seafood. I enjoyed my most memorable meal overlooking Tulum Beach. I would return in a second.

Was this review helpful? Yes 1
Richmond, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 7, 2014

If you do not mind paying incredibly inflated prices for a beautiful restaurant, excellent service and inedible food, I recommend Ana & Jose's. Six of us ate there. Although we were extremely hungry, none could force our food down. It was absolutely bland. It is a missed opportunity for the owner. The only missing ingredient is good food. If they... More

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aliveunique, Public Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Thank you for your comments, our operation team is working on get much better every day… Thank you for your preference in Tulum ANA Y JOSE More

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Additional Information about Ana y Jose Charming Hotel & Spa

Address: Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Ana y Jose Charming Hotel & Spa 4*
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Also Known As:
Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel Tulum

312 photos of this hotel

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Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#11 Spa Hotel in Tulum #27 Romantic Hotel in Tulum #31 On the Beach Hotel in Tulum
Hotel Class
Official Description (provided by the hotel)
Surrounded by lush, tropical vegetation amid the Mayan jungle, emerges Ana y Jose Charming Hotel & Spa © as one of the legendary lodging treats in Tulum, Mexico. Indulge yourself into a calmer pace of vacation where natural treasures await for you. Relax on the white sand beach, swim in the turquoise Caribbean Sea, and enjoy the warm ambiance of this unique hotel thought for people who know what they deserve. ... more   less 
Number of rooms
23

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