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All 76 Tulum hotels

Ana y Jose Charming Hotel & Spa

4.0 of 5 Hotel   |   Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
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Ana y Jose Charming Hotel & Spa
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Ranked #41 of 76 hotels in Tulum
A recent review
5 of 5 stars reviewed yesterday
neverhomeCalifornia california
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425 people have reviewed this hotel

Traveler rating
    234
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
california
Contributor
20 reviews 20 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Tulum has by far the best beaches in the Yucatan and every other time we had visited had done day trips to Tulum. This time we wanted to stay on the beach there so we chose Ana y Jose. The minute you arrive you are greeted to a glass of champagne and ice cold water with lemons. The check in... More

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2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Came here for my brothers wedding in November 2013. The rooms had a Very strong smell of mildew. They sprayed the room each day to try and cover it up. Our room was near the road and we felt very unsafe! Many geckos filled our room and we would come in to gecko poop and bugs in our room everyday.... More

Was this review helpful? Yes 1
aliveunique, Guest Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Thank you for your time in review your experience, this help other to choose they hotel on vacations... At ANA Y JOSE we follow every comment in-house and this type of blogs too. Have a wonderful day ANA Y JOSE More

1 review
5 of 5 stars Reviewed 2 weeks ago

My Husband and I looked for a nice Honey Moon Hotel and found a recommendation for the Ana y Jose on a german website. After arrival we were about to get an ocean view bungalow which I didn't like that much because it was close to the pool with lots of kids having fun and right in the busy center.... More

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aliveunique, Public Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Hello Elvira, it was nice to read your comment about our lovely stay in Tulum, our honeymoon suite is great right! We hope that we can welcome you again on your first anniversary!!! ANA Y JOSE More

West Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the end of July for 4 days and had an excellent experience. We stayed in 119 and our friends stayed in 121. Both were beautiful and well equipped air conditioning and with balconies overlooking the ocean. Both came with private bed/cabanas on the beach. The food was good (especially breakfast) and service was excellent. We rented a... More

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aliveunique, Public Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Thank you so much for your time in review your stay with us, we love to read comments that help others to choose hotel for their next Tulum vacations. GRUPO ANA Y JOSE More

Copenhagen, Denmark
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Skip ever considering Cancun or Playa del Carmen, in this part of Mexico you want to go to Tulum. And when you get to Tulum, Ana y Jose offers you a down to earth type luxury you want in a place located on the beach. Great service, great food, great beach, great rooms and the fact that this is not... More

Was this review helpful? Yes 1
Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at Ana Y Jose in June. It was amazing! From the minute we got there and were served our welcome glass of wine we felt at home. Tulum is a pretty magical place and, in my opinion, what makes it so incredible and relaxed is its lack of any corporate or large hotels which keeps the culture and... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 13, 2014 via mobile

We stayed here for seven nights at the end of a hectic trip around Mexico. The reception is one side of the road and the hotel rooms and restaurant the other. Our room was nice and large, air conditioning worked well we had access to a small pool shared by four rooms, but with such a fantastic beach why wouldn't... More

Was this review helpful? Yes 3
Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

My husband and I stayed here, and we highly recommend Ana Y Jose's Charming Hotel. I walked the length of the Tulum beach, and Ana Y Jose's is by far the nicest place. The negative Trip Advisor reviews are not consistent with our experience. Contrary to other Trip Advisor reports, the staff was attentive, and our experience at the restaurant... More

Was this review helpful? Yes 3
Los Angeles, California
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 4, 2014

Note: This is a dinner only experience, we did not stay in the hotel. Four of us had dinner here on a Friday night. The service was terrific and we loved the menu selections. Three feature octopus; I ordered the grilled and it was an excellent piece of fish cooked very well. The three other diners were very happy with... More

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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

We just went for lunch after a good friend recommendation and found an unexpected, hidden and Beautiful setting, excellence in service, delicious and vast food, great wine selection, nice view and the best Sopa de Lima ever. Next time we will stay there.

Was this review helpful? Yes 1
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Additional Information about Ana y Jose Charming Hotel & Spa

Address: Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Ana y Jose Charming Hotel & Spa 4*
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Also Known As:
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel And Spa

321 photos of this hotel

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Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#9 Spa Hotel in Tulum #27 Romantic Hotel in Tulum #31 On the Beach Hotel in Tulum
Hotel Class
Official Description (provided by the hotel)
Surrounded by lush, tropical vegetation amid the Mayan jungle, emerges Ana y Jose Charming Hotel & Spa © as one of the legendary lodging treats in Tulum, Mexico. Indulge yourself into a calmer pace of vacation where natural treasures await for you. Relax on the white sand beach, swim in the turquoise Caribbean Sea, and enjoy the warm ambiance of this unique hotel thought for people who know what they deserve. ... more   less 
Number of rooms
23

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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