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Ana y Jose Charming Hotel & Spa

4.0 of 5
Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
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Ana y Jose Charming Hotel & Spa
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Ana y Jose Charming Hotel & Spa
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474 reviews from our community

Traveler rating
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    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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atlanta, ga
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We wanted to do a beach club in Tulum. In the past we used the one on Playa Paraiso. Hands down, Ana Y Jose was the absolute best. Plenty of shade and chairs. They provide towels and there is waiter service available on the beach. Nice family atmosphere and the service was wonderful. Enjoyed it so much that we went... More 

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aliveunique, Director de Recepción at Ana y Jose Charming Hotel & Spa, responded to this review

Thank you so much for your support. Regards from ANA Y JOSE More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Jairo from Sur Stakehouse on Playa recommend this place to spend the day after visiting the pyramids at Tulum. Beautiful, great food, great service. Kevin at the front desk was very kind in finding us a place to sit. Please book in advance, place gets full and there is no other place like it.

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aliveunique, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa, responded to this review

Thank you for your time in review your experience, yes we also recommend to book in advance.... Regards ANA Y JOSE More 

NYC
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

absolutely fantastic food and lovely beach club. So much better than sister property Hip Hotel where we stayed, which was not so hip. A&Y have redeemed themselves. Good effort at keeping beach seaweed free. Highly recommended for none wishing for a laid back sophisticated Tulum beach experience. Best location on the Tulum beach road.

Was this review helpful? Yes 2
aliveunique, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa, responded to this review

Henry, thank you for your time in review your stay, our sister property HIP HOTEL TULUM is a eco-cabana hotel type, and Ana y Jose is a hotel boutique, two different concept and amenities, your comment will help other to choose better at the time to book a Tulum Hotel.... Regards ANA Y JOSE More 

New York
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I feel compelled to review this place, as I spent five nights there and stayed in three different rooms. The reason we were in three separate rooms is because we had originally booked a room with two queen beds, and when we arrived, our group learned that the rooms with two queens were not available. Some of us did not... More 

Was this review helpful? Yes 4
aliveunique, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa, responded to this review
Google Translation

Molly, gracias por tu tiempo en escribir tu experiencia, tus comentarios definitivamente serán de utilidad para otros a la hora... More 

Mexico City, Mexico
Top Contributor
230 reviews 230 reviews
138 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is Ana y Jose restaurant rewiev. We had dinner here. Service was proffessional and attentive, the place was very nice. We expected the price would be higher for such a place but it was quiet reasonable. Food was very nice. Would come again.

Was this review helpful? Yes 1
aliveunique, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa, responded to this review
Google Translation

Que gusto que les ha gustado nuestro restaurante, es gratificante leer sus opiniones. Saludos desde Tulum ANA Y JOSE More 

Vienna Region, Austria
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We came here for lunch and were disappointed. The waiter were unfriendly, the menu was uninspiring and more like a dinner menu with big things such as steak, not something I necessarily fancy for lunch. The whole order came out wrong and the food was of poor quality. We should have stayed in our regular lunch place during our stay... More 

Was this review helpful? Yes 1
aliveunique, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa, responded to this review
Google Translation

Katinska, gracias por tu tiempo en escribir sobre tu experiencia en el LUNCH, en Ana y Jose nuestro menu esta... More 

Kent UK
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stated here for 4 nights at the end of our 2 week Mexico tour. This is a lovely hotel, well kept and maintained with lovely gardens, restaurant, bar and pool and a great outlook out to sea and as far as we could see, the nicest and best kept and maintained hotel, in this part of Tulum. Room (... More 

Was this review helpful? Yes 1
Arlington, Virginia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 11, 2015

We loved the location of the restaurant - sandy floor and with a beautiful view of the sea - and the menu was also impressive, with lots of steak and an impressive wine cellar. Unfortunately, the experience at the restaurant didn't live up to our expectations. We went for a special birthday dinner, both ordered steak and wine. The wine... More 

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Georgeville
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 8, 2015

Our daughter recommended staying here given she had stayed nearby and sootted it as having excellent potential. So we booked one night and were not disappointed. We got "Ana's" room near tge road but it shared its own pool with 3 others on the frontside. We had the second floor room which has the wonderful peaked thatch roof. It was... More 

Was this review helpful? Yes 1
Boise, Idaho
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 3, 2015

My girlfriend and I went to spend a day at Ana Y Jose's resort using a beach day pass. I was not staying at the hotel, but honestly, I wish I was. They have very well manicured grounds, architecture that blends well with new and caribbean. It was very modern and well appointed and luxurious. The food was great, the... More 

Was this review helpful? Yes 2
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