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Ana y Jose Charming Hotel & Spa

4.0 of 5 Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
Best prices for: 1 room 1 guest
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Ana y Jose Charming Hotel & Spa
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Ana y Jose Charming Hotel & Spa
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460 reviews from our community

Traveler rating
    255
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
13 reviews 13 reviews
5 of 5 stars NEW

We just got back from a 8 night stay at Ana y Jose. Wow! After an initial issue, we had one of the best trips so far. We checked in late and were given a "garden" view room. Under normal circumstances, garden facing is fine with me. However, this garden was a wall, with a the next room's AC compactor... More 

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Chichester
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a delight. Perfect location on a powder white beach, with swimming pool, charming restaurant which was good when we visited, pleasant staff, although as with the rest of Mexico, could be better trained and more assertive ! We are fussy and whilst the room we had (Nube) was a bit dingy, we would return as the ambiance of the... More 

Was this review helpful? Yes 1
Ana y Jose T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa, responded to this review

Thank you so much for your time in review your stay, we love to read your comments. with love ANA Y JOSE More 

Javea, Spain
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am at a total loss on reading the other reviews compared to my experience at this hotel. It is a horrible, dirty place with unfriendly and unhelpful staff - I couldn't wait to leave. The impression I had was that all they were interested in was getting your money and didn't care whether you enjoyed your stay or not.... More 

Was this review helpful? Yes 4
Ana y Jose T, Director General at Ana y Jose Charming Hotel & Spa, responded to this review
Google Translation

Susie, gracias por tu tiempo en detallar tu experiencia, consideramos importante para nosotros que todo tipo de comentarios estén visibles... More 

Tampa, Florida
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This review is about the restaurant, not the hotel. By the way I hate to burst the bubble for all those 5 stars reviews… A Mexican friend of ours took us to Ana & Jose’s for dinner. The hotel property was very nice, when I walked in the restaurant I thought It was going to be an incredible dinner but... More 

Was this review helpful? Yes 3
Ana y Jose T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa, responded to this review
Google Translation

Por tu tiempo en calificar su experiencia en nuestro restaurante les agradecemos, consideramos muy importante mostrar todos los comentarios ya... More 

Waltham, Massachusetts
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for my cousins wedding a few years back. We had a suite with a view of the pool and the ocean in the distance. I loved the bathroom. The restaurant was such a wonderful experience with excellent with sand as the floor. Be careful though, there are ants that can bite! We throughly enjoyed our stay as... More 

Was this review helpful? Yes 1
Ana y Jose T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa, responded to this review
Google Translation

Nicole, gracias por compartir tu experiencia, referente a las hormigas, en operaciones están reforzando ya la agenda de fumigación, en... More 

Albany NY
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Absolutely wonderful hotel. The rooms were lovely and extremely clean. The service was perfect. The beach was beautiful for sunning, walking and swimming. Great service on the beach as well. The staff was so helpful and pleasant!!! Perfect place to stay!

Was this review helpful? Yes 2
Porto Alegre, RS
Top Contributor
72 reviews 72 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is that kind of hotel which makes you think twice before recommending it, so the word wouldn't spread out and the place would keep as good as the last time you've been to it. Well, but keeping quiet wouldn't be fair, considering the joy we had in this hotel. The place is amazing, and the staff is really helpful... More 

Was this review helpful? Yes 4
Montevideo, Uruguay
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2015

This hotel is located in one of the bests spots of Tulum, where the ocean is very clear and calm, with a lot of sand (coral sand) and the beach is not crowded. The rooms are very comfortable and disposed as huts. We've peaked "Carpinteria" which has a private pool, and "Sol", that has a view for the main pool... More 

Was this review helpful? Yes 2
Houston, Texas
Top Contributor
101 reviews 101 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 21, 2015

We just got back from a long weekend trip and had a phenomenal stay. When we arrived they gave us glasses of rosé and checked us into the amanecer suite. It is a small bungalow in front of the pool and the rest of the hotel which we loved because there are unobstructed views to the beach. You could hear... More 

Was this review helpful? Yes 1
New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2014

We held a 63-person wedding at Ana y Jose in early December and rented out the entire hotel from Thursday to Sunday for our guests. We chose the hotel because of its ideal location right in the middle of the Tulum strip, with a gorgeous beach and very charming rooms and ambiance. The hotel's response to emails and requests can... More 

Was this review helpful? Yes 2
aliveunique, Public Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Thank you for your time in review your stay....we love to serve you all ANA Y JOSE TULUM More 

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Additional Information about Ana y Jose Charming Hotel & Spa

Address: Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Ana y Jose Charming Hotel & Spa 4*
Number of rooms: 23
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Also Known As:
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel And Spa
Hotel Style:
#13 Spa Hotel in Tulum
#28 Romantic Hotel in Tulum
#32 Family Hotel in Tulum
#34 On the Beach Hotel in Tulum

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