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All 73 Tulum hotels

Ana y Jose Charming Hotel & Spa

4.0 of 5 Hotel   |   Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
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Ana y Jose Charming Hotel & Spa
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Ranked #37 of 73 hotels in Tulum
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Lisa O Budapest, Hungary
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403 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Budapest, Hungary
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a gem, it's got a perfect location on Tulum beach. The whole place is comfortable, charming, and welcoming. The restaurant offer fantastic seafood. I enjoyed my most memorable meal overlooking Tulum Beach. I would return in a second.

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Richmond, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If you do not mind paying incredibly inflated prices for a beautiful restaurant, excellent service and inedible food, I recommend Ana & Jose's. Six of us ate there. Although we were extremely hungry, none could force our food down. It was absolutely bland. It is a missed opportunity for the owner. The only missing ingredient is good food. If they... More

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Miami, Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best hotel in Tulum. Perfect mix between rystic and modern. The best beach set up. Great service bedroom and energy. Every room es amazing or water front or with private pools. Bed was super comfy. No tv. Amazing breakfasts but lunch and dinner where just ok.

Was this review helpful? Yes 1
UK
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a wonderful 4 nights stay where staff could not be more helpful. Clean and tidy bedrooms all you could want from a holiday The restaurant has superb food cooked in the kitchen where you can see your meals being cooked. A luxury experience.

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Shrewsbury, United Kingdom
Top Contributor
87 reviews 87 reviews
59 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was the last stop on our tour to Cuba and Mexico and it was sublime. We had a garden room but it still had a terrace with a side view of the sea. The room was large and spacious and very comfortable. The hotel has a good restaurant, although for some reason there was a limited choice of starters... More

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aliveunique, Public Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Tim, we love to read that you had a nice time in Tulum Area, our gardens view are nice rooms and a very shot walk to the beach…look forward to welcome you again in Tulum. ANA Y JOSE TULUM More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 15, 2014

We just stayed at Ana Y jose for 8 days and it was the most delightful fantastic place in Tulum. I'm so glad we chose this place to stay. We had a stunning suite on the beachfront with it's own little plunge pool for those hotter moments on the private terrace. The room was stunning, with a huge walk in... More

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aliveunique, Public Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Hello Johanna, we thank you so much for your time in review your stay and comments, your words will help others to choose their best hotel for vacations in Tulum. with love… ANA Y JOSE Tulum More

Maldon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2014

Selected originally by our travel agent for a wind down couple of days. We were immediately taken in by the location and the facilities. Beautiful beach huts, restaurant service to the water, staff who see to your every need. Nothing else that we could have asked for.

Was this review helpful? Yes 1
New York City, New York
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 5, 2014

Upon arrival i was very pleased but from there on it was down the hill. the staff was friendly and accommodating except the beach boy/man - very rude. at a glance the rooms seem nice but if you look close, mold is everywhere. by the end of our stay i discovered that the whole bathroom was covered with it. the... More

Was this review helpful? Yes 6
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 23, 2014

Would we go back? NO, ONLY IF... ... you sort out your generator and make it sound proof; make sure that the neighbouring bars in the evening stop playing loud music till early morning; the staff and gardeners are quiet in the morning; GET EARPLUGS WHEN YOU GO THERE, please get a shower next to the pool, not ‘miles’ away... More

Was this review helpful? Yes 3
Dallas, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 16, 2014

enjoyed our stay. nice place, excellent beach. the service is good but not great. when we arrived, our room was not ready, i would expect a free drink or something at least. staff is helpful but that dont go out of their way. pretty pricey for what you get. food is good but not great. location is a LONG walk... More

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Additional Information about Ana y Jose Charming Hotel & Spa

Also Known As:
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel
Ana y Jose
Address: Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#28 On the Beach Hotel in Tulum
#30 Romantic Hotel in Tulum
#37 Top resorts Hotel in Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Ana y Jose Charming Hotel & Spa 4*
Official Description (provided by the hotel):
Surrounded by lush, tropical vegetation amid the Mayan jungle, emerges Ana y Jose Charming Hotel & Spa © as one of the legendary lodging treats in Tulum, Mexico. Indulge yourself into a calmer pace of vacation where natural treasures await for you. Relax on the white sand beach, swim in the turquoise Caribbean Sea, and enjoy the warm ambiance of this unique hotel thought for people who know what they deserve. ... more   less 
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