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Retiro Maya Eco-Hotel and Retreats

2.5 of 5 Km. .5 Carretera Tulum-Boca Paila 6, Tulum 77780, Mexico
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Retiro Maya Eco-Hotel and Retreats
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Retiro Maya Eco-Hotel and Retreats
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300 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Washington Dc, District Of Columbia
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family of 3 kids and my husband and I had planned to come to cancun for a week. I got a better deal if we left 4 days earlier. We decided to find something in tulum for the extra 4 days. I was not sure about this place as I read many negative feedback on websites. I booked as... More

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Playa del Carmen, Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Wonderful hotel. Ambience, location, mood, and staff attention. Don't go if you're looking for luxury. The room has everything you need to relax and enjoy a hotel that's literally on the beach. 20 meters away from the sea, the cabaña we got had a comfortable double bed and a private toilet. At 10 o'clock, the hotel turns the lights off... More

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Absolutely loved our stay here. You wake up to the sound of the waves breaking with an awesome ocean view. We rented the house which can sleep up to 10 people, 3 bedrooms (one of them isn't fully enclosed) and 3 bathrooms. Its very rustic but equipped with all that you need to have a great time at the beach.... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had such a great time at that hotel! It was quite simple but with style and lot's of peace! It is so beautiful to wake up and look at the beach and the sun! The breakfast is included and it was very good, it was not like the others hotels we have been. It's because the morning meal is... More

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Boston, Massachusetts
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Retiro Maya was lovely and the staff was pleasant and accomodating. We stayed here for 8 days and everything met my expectations. We had an ocean front cabana - Muluc - the best one if you ask me! It has a spacious patio with two lounge chairs and a hammock. The daily maid service did a nice job of making... More

Was this review helpful? Yes 1
Brugherio, Italy
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 4, 2014

I believe this is a good place in Tulum, specially if you wanna relax. They offer you ocean and garden front cabañas, each with fan, LED light (our the porch wasn't lit, a pity), hot water (desalinated), beach chairs, hammock, and a continental breakfast (milk, hot water, american coffee, fresh fruit, juice and butter&jam bread). The bed is king size... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2014

Short and Sweet - Tulum is a magical place and Retiro Maya is a perfect location. If you want an all- inclusive experience keep moving along. This place offers you so much more! Ask for a beach view cabana, up front... and you'll be set!

Was this review helpful? Yes 1
London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 2, 2014

I arrived by myself mid week in low season and the porter agreed to sell me a room for 500 pesos (albeit this is the same price that several other places were offering along the Tulum strip). The room was basic but I like the fact the place was very quiet. On returning to my room at night I saw... More

Was this review helpful? Yes 6
Munich, Germany
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

I loved this place. Well laid out, nicely kept, very friendly and helpful staff. The setting is absolutely amazing, and you are well away from the party-crowd (if that is what you desire). I have read some reviews here where people "complain" of no hot water. Just let it run a little while, and all is fine. Bring a flashlight... More

Was this review helpful? Yes 2
BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thanks for your great review! We'll take good note of your comment about the breakfast and try to improve in that area. At Retiro Maya we work every day to make our customers happy. We are glad you had a nice stay and hope we can have you back again. More

Riposto, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

We had the great god fortune of stumbling onto Retiro Maya in February this year. The owner and hostess supreme Lu made us feel as family , there was no wanting for anything and the location on Tulums' fabulous white sandy beach is superb. Lu and her outstanding staff have done a fabulous job creating a warm inviting atmosphere at... More

Was this review helpful? Yes 1
BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thank you David for your wonderful review! At Retiro Maya we work everyday to make our customers happy! Hope we can see you soon. Retiro Maya's Team More

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Additional Information about Retiro Maya Eco-Hotel and Retreats

Address: Km. .5 Carretera Tulum-Boca Paila 6, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Retiro Maya Eco-Hotel and Retreats 2.5*
Number of rooms: 16
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Also Known As:
Cabanas Retiro Maya Tulum
Cabanas Retiro Maya Hotel Tulum

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