I don't know where to start. The room had rats, everyone can see you shower because there's no curtains, lots of holes in the mosquito net, the "continental breakfast" is stale oatmeal and bananas with flies landing on it here and there. Oh, let's not forget the warm milk. We stayed here with our two girls 13 and 16. THe... More

We arrived in Paradise; Retiro Maya is THE place to be if you look to spend a relaxing and quite holiday. The cabanas were perfect and typical, the service was perfect. The restaurant offers a verity of typical dishes and the breakfast is delicious. Lulu and Ruth make fantastic plates and make you discover the Mexican kitchen. Tania made us... More

This was definitely a step up from our super budget cabana we stayed in our first night in Tulum. PRO: Location is excellent, you are right there on a private section of Tulum beach. Very quiet section of the hotel zone. Room and private bathroom were clean and spacious. Great water pressure, comfy bed and large mosquito netting. There was... More

we prepaid for a cabana for 6 nights with an ocean view and when we got there the Venezuelan lady at the front desk placed us in a cabana with a garden view Not an ocean view like we payed for. When we complained she lied and said the garden view WAS an ocean view. After 2 nights of our... More

My partner and I love Tulum and have been on two other occassions. This year we decided to go back and were traveler with our 72 year old mother. So we reserved (what we thought) on VRBO the VILLA at Retiro Maya-which is advertised as a 3 bedroom, 3 bath, kitchen, house. This sounded perfect for our 7 day vacation... More

The Retiro Maya is a small eco lodge on the beach of Tulun. A lovely place with a very friendly staff. The rooms are clean and get made up every morning very nicely. The contienltal BF is exelent with very good quality cereal supre fresh fruit and a fresh squiaed OJ to die for. The restaurant will not win any... More

you can feel right away how much the owner loves her guests. lovely cabanas all on the sand. internet worked great. breakfast was yummy. beach was perfect. and they are starting spiritually themed retreats, movies etc to help uplight and inspire. i already booked a return trip!

We enjoyed being very close to a fantastic beach. Once the power goes you definitely need a flaslhlight to maneuver in a pitch dark, verybasic cabin. The restaurant is overpriced. One scrambled egg cost US $4. A leaking toilet was not repaired and the fan did not work. Our cabin had cockroaches. The kitchen staff were great. They do not... More

Did not enjoy our stay at all! Bathroom leaked when it rained, limited hot water and electricity (only for 5 hours per day), noway of getting sand off feet before entering bungalow and restaurant/bar is severely overpriced!! 90 peso for a rum and coke and 23 usd for a salad. Also we had to pay via international transfer which cost... More