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All 75 Tulum hotels

Retiro Maya Eco-Hotel and Retreats

2.5 of 5 Hotel   |   Km. .5 Carretera Tulum-Boca Paila 6, Tulum 77780, Mexico
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71%
Ranked #54 of 75 hotels in Tulum
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285 people have reviewed this hotel

Traveler rating
    125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I arrived by myself mid week in low season and the porter agreed to sell me a room for 500 pesos (albeit this is the same price that several other places were offering along the Tulum strip). The room was basic but I like the fact the place was very quiet. On returning to my room at night I saw... More

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Munich, Germany
1 review
4 of 5 stars Reviewed May 28, 2014

I loved this place. Well laid out, nicely kept, very friendly and helpful staff. The setting is absolutely amazing, and you are well away from the party-crowd (if that is what you desire). I have read some reviews here where people "complain" of no hot water. Just let it run a little while, and all is fine. Bring a flashlight... More

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Riposto, Italy
1 review
5 of 5 stars Reviewed May 27, 2014

We had the great god fortune of stumbling onto Retiro Maya in February this year. The owner and hostess supreme Lu made us feel as family , there was no wanting for anything and the location on Tulums' fabulous white sandy beach is superb. Lu and her outstanding staff have done a fabulous job creating a warm inviting atmosphere at... More

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Chadds Ford, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2014

We stayed this year twice. Three days. And a week later one day. Services were scattered but typical for tulum. Breakfasts if fruit and coffee are fresh and well prepared. Rooms all are basically on the beach. Owner and employees are friendly. Beach is beautiful. Restaurants within a short walk.

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thanks a lot for your recommendation, we sure hope we can see you again anytime soon. Greetings from all our staff. More

Sydney
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 15, 2014 via mobile

Definitely not what i was expecting for $120US a night in low season. We got a stuffy bungalow at the back of all the bungalows,one fan between 3 of us so none of us could sleep. No lights other than between 7pm and 11pm so could never see where we were walking or .any of our gear without a torch... More

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Oakland, California
1 review
5 of 5 stars Reviewed May 14, 2014

Our trip was a belated honeymoon. We wanted a calm, simple, and beautiful location to take sometime to enjoy each other. We hit the mark with Retiro Maya. Its simple beauty, delicious food, and friendly staff was exactly what we needed.

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Hi Jess, First of all thank you for choosing us for such an important event as your honeymoon, and congratulations! We are vey happy you enjoyed your stay and celebrated your love. We work hard to make every stay a magical experience. Hope to see you again soon! Best regards from all our staff. More

Petaluma, California
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 26, 2014

We ate at the restaurant on the road side and at the beach cabana. Road side restaurant is open after 5 and is much less expensive. It has an extensive salsa bar and the best chips we have ever had. Veggie tacos and guacamole were also incredible. Beach-side cabana eatery was overpriced and doesn't have the same salsa selection.

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thank you for your good recommendation on our TACO restaurant, we work hard to deliver our best offer to our clients and hope to see you here again soon! Best regards from all Retiro Maya's Staff More

Cardiff, Wales, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2014

We only visited Retiro Maya for lunch during our stay in Tulum, but we can't recommend it enough. Beds on the beach were free provided you spent 100 pesos each at the bar/restaurant, so we spent the day there and had a great time. The bar man was very friendly and helpful, and our food for lunch was delicious (I'd... More

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thank you Breony for your recommendation on our restaurant, bar and beach. We work everyday to make our clients feel at home and enjoy their stay with us. Really hope we can see you again soon! Best regards from Retiro Maya's Staff More

London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 7, 2014

It is just on the beach, the last cabana is 30/40 Mt from the ocean, beach is white and a lot of coco trees are around. My cabana had a private bathroom with ocean view, fun, massive bed with net, nice terrace with 2 sunbeds wood chairs with comfy mattresses and 1 not the best hammock, . Manager, as staffs,... More

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Hello, We are very sorry that you didn't get what you wanted. We work at our best to serve what we offer, a a grass root Eco-haven for the nature loving traveler. About what you say for the Wi-Fi, in our web we announce complementary Wi-Fi you are right this can mislead to misunderstandings, we will add the phrase (only... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 3, 2014

Having come back to Tulum after 18 years absence, I could have been disappointed by the relative crowding of the beach, or by the Cancunification of many of the other hotels, if it weren’t for this little jewel. Retiro Maya’s freestanding, wood and palapa bungalow may be rustic to the max, but this may represent their main attraction. They are... More

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thanks a lot for your lovely review of our hotel. What we offer is tranquility, nature and specially leaving behind the hustle of crowded beaches nearby. We are glad you enjoyed your stay at the Master Suite, recently renovated with love! Greetings from all Retiro Maya's Staff and Luu More

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Additional Information about Retiro Maya Eco-Hotel and Retreats

Address: Km. .5 Carretera Tulum-Boca Paila 6, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Retiro Maya Eco-Hotel and Retreats 2.5*
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Also Known As:
Cabanas Retiro Maya Tulum
Cabanas Retiro Maya Hotel Tulum

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style
#38 On the Beach Hotel in Tulum
Hotel Class
Official Description (provided by the hotel)
Miles from the busy hustle of all inclusive resorts and hotspots, lays a sacred space for couples & families, Groups & global travelers, conscious people and fellow seekers, Find peace here, breathe, explore, create your own adventure.Retiro Maya is a grassroots eco-haven for the nature loving traveler. integrating eco-loving style with conscious adventure seeking. Days bring healing breezes, smooth sun-drenched moments sound tracked by the ocean’s melodic chant. At night find your zen space under a vast canopy of stars. Retiro Maya strives to create unique escape experiences... ... more   less 
Number of rooms
16

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