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All 73 Tulum hotels

Retiro Maya Eco-Hotel and Retreats

2.5 of 5 Hotel   |   Km. .5 Carretera Tulum-Boca Paila 6, Tulum 77780, Mexico
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71%
Ranked #51 of 73 hotels in Tulum
Certificate of Excellence 2013
A recent review
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271 people have reviewed this hotel

Traveler rating
    122
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    19
    28
    33
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30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago

It is just on the beach, the last cabana is 30/40 Mt from the ocean, beach is white and a lot of coco trees are around. My cabana had a private bathroom with ocean view, fun, massive bed with net, nice terrace with 2 sunbeds wood chairs with comfy mattresses and 1 not the best hammock, . Manager, as staffs,... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Having come back to Tulum after 18 years absence, I could have been disappointed by the relative crowding of the beach, or by the Cancunification of many of the other hotels, if it weren’t for this little jewel. Retiro Maya’s freestanding, wood and palapa bungalow may be rustic to the max, but this may represent their main attraction. They are... More

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San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Retiro Maya March 22-26th celebrating our honeymoon and it was exactly what we were looking for in Tulum. The location of this friendly Mexican owned hotel can't be beat! There are so many lovely Eco-chic styled hotels in the area to choose from and this one is by far one of the best. The bungalows are simple,... More

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Calgary, AB
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been to Tulum many times and always wanted to check out the Retiro. The location can't be beat! The beach is absolutely beautiful and it is walking distance to many great restaurants. We stayed for five nights last week. Basically the rooms are huts right on the beach as are most of the hotels in this area. We... More

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New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 12, 2014

To be frankly after reading all the reviews on tripadvisor we had some doubts about staying there, but all those negative reviews really did not live up to themselves. We booked a Garden view, but were upgraded to the ocean view right at the check in. Personnel is very helpful and could give you tips on nearby attractions. It is... More

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thank you for your beautiful comment. We love when our guests are happy and really appreciate it when you post your happiness in Trip Advisor! Hope to see you again soon. Greetings from all the staff More

Lenexa, Kansas
1 review
3 of 5 stars Reviewed March 10, 2014

I was so eager to be on the beach and grateful to find availability at the last minute that the room and location at Retiro Maya was mostly just fine. I was not impressed with the cost to amenity ratio, over $212 USD per night (high season) and no hot water. But in all honesty... I really didn't require the... More

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thanks a lot for your comment. We value all our guests opinions so we can make our day to day better. More

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 9, 2014

My wife and I stayed at Retiro for a few days in early March. This was our second trip to Tulum, but our first time at Retiro. Overall, the experience was alright- we booked a last minute, reduced rate package. The beach is beautiful and we never had any trouble getting an umbrella by the ocean. That said, we did... More

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Hello Craig, We thank you for all your comments, because it's what makes us improve every day. We will send them all to our hotel manager so she can take notes. Thanks again for your visit and if you return we would love to have you by and try us again. Best regards, More

Miami, Florida
1 review
5 of 5 stars Reviewed February 25, 2014

I am so grateful for my time in this beautiful place. Surrounded by natural beauty, and just as importantly the wonderful People that staffed this glorious place. I truly cannot wait to return! Paloma *

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Hello Marilyn, Thanks for your beautiful recommendation. We value women who travel alone and our purpose is for your stay to be as peaceful and loving as possible. Hope to see you again soon! Retiro Maya's Staff More

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2014

It is not always a comfortable feeling to travel as a woman alone, but the staff at Retiro Maya was warm and welcoming and their kindness was heartfelt. I felt like this was my home for the time I spent there. The sound of the waves was 24/7 and it was soothing - which added to the relaxing atmosphere of... More

Was this review helpful? Yes 1
BillieSastre, Public Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Hello Marilyn, Thanks a lot for your beautiful comment. We are glad you had a wonderful time in our hotel and hope we can receive you again soon! Best regards from all Retiro Maya's Staff More

Brooklyn, New York
1 review
5 of 5 stars Reviewed February 21, 2014

I went to Tulum this past week (2/12-2/19/14) pretty spontaneously. I had been meaning to go someplace warm and kept putting off my plans. A dear friend recommended Tulum and upon reading about the town, I thought it would be the perfect spot (it was!). I booked my plane on a Friday night and then was busy Saturday so looked... More

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Hello Nick, First of all I want to thank you for your excellent recommendation of our place. We work hard to make this place a magic retreat for all our guests. I will personally check what you say about the pictures of our site here in Trip Advisor. If you have any more suggestions I will happily attend them at... More

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Additional Information about Retiro Maya Eco-Hotel and Retreats

Also Known As:
Cabanas Retiro Maya Tulum
Cabanas Retiro Maya Hotel Tulum
Address: Km. .5 Carretera Tulum-Boca Paila 6, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
#22 Romantic Hotel in Tulum
#32 On the Beach Hotel in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Retiro Maya Eco-Hotel and Retreats 2.5*
Official Description (provided by the hotel):
Miles from the busy hustle of all inclusive resorts and hotspots, lays a sacred space for couples & families, Groups & global travelers, conscious people and fellow seekers, Find peace here, breathe, explore, create your own adventure.Retiro Maya is a grassroots eco-haven for the nature loving traveler. integrating eco-loving style with conscious adventure seeking. Days bring healing breezes, smooth sun-drenched moments sound tracked by the ocean’s melodic chant. At night find your zen space under a vast canopy of stars. Retiro Maya strives to create unique escape experiences... ... more   less 
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