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All 76 Tulum hotels

Retiro Maya Eco-Hotel and Retreats

2.5 of 5 Hotel   |   Km. .5 Carretera Tulum-Boca Paila 6, Tulum 77780, Mexico
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Ranked #57 of 76 Hotels in Tulum
A recent review
4 of 5 stars reviewed 2 weeks ago
Matteo S Brugherio, Italy
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291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Brugherio, Italy
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I believe this is a good place in Tulum, specially if you wanna relax. They offer you ocean and garden front cabañas, each with fan, LED light (our the porch wasn't lit, a pity), hot water (desalinated), beach chairs, hammock, and a continental breakfast (milk, hot water, american coffee, fresh fruit, juice and butter&jam bread). The bed is king size... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

Short and Sweet - Tulum is a magical place and Retiro Maya is a perfect location. If you want an all- inclusive experience keep moving along. This place offers you so much more! Ask for a beach view cabana, up front... and you'll be set!

Was this review helpful? Yes 1
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed July 2, 2014

I arrived by myself mid week in low season and the porter agreed to sell me a room for 500 pesos (albeit this is the same price that several other places were offering along the Tulum strip). The room was basic but I like the fact the place was very quiet. On returning to my room at night I saw... More

Was this review helpful? Yes 5
Munich, Germany
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

I loved this place. Well laid out, nicely kept, very friendly and helpful staff. The setting is absolutely amazing, and you are well away from the party-crowd (if that is what you desire). I have read some reviews here where people "complain" of no hot water. Just let it run a little while, and all is fine. Bring a flashlight... More

Was this review helpful? Yes 1
BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thanks for your great review! We'll take good note of your comment about the breakfast and try to improve in that area. At Retiro Maya we work every day to make our customers happy. We are glad you had a nice stay and hope we can have you back again. More

Riposto, Italy
1 review
5 of 5 stars Reviewed May 27, 2014

We had the great god fortune of stumbling onto Retiro Maya in February this year. The owner and hostess supreme Lu made us feel as family , there was no wanting for anything and the location on Tulums' fabulous white sandy beach is superb. Lu and her outstanding staff have done a fabulous job creating a warm inviting atmosphere at... More

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thank you David for your wonderful review! At Retiro Maya we work everyday to make our customers happy! Hope we can see you soon. Retiro Maya's Team More

Chadds Ford, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2014

We stayed this year twice. Three days. And a week later one day. Services were scattered but typical for tulum. Breakfasts if fruit and coffee are fresh and well prepared. Rooms all are basically on the beach. Owner and employees are friendly. Beach is beautiful. Restaurants within a short walk.

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thanks a lot for your recommendation, we sure hope we can see you again anytime soon. Greetings from all our staff. More

Sydney
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 15, 2014 via mobile

Definitely not what i was expecting for $120US a night in low season. We got a stuffy bungalow at the back of all the bungalows,one fan between 3 of us so none of us could sleep. No lights other than between 7pm and 11pm so could never see where we were walking or .any of our gear without a torch... More

Was this review helpful? Yes 1
Oakland, California
1 review
5 of 5 stars Reviewed May 14, 2014

Our trip was a belated honeymoon. We wanted a calm, simple, and beautiful location to take sometime to enjoy each other. We hit the mark with Retiro Maya. Its simple beauty, delicious food, and friendly staff was exactly what we needed.

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Hi Jess, First of all thank you for choosing us for such an important event as your honeymoon, and congratulations! We are vey happy you enjoyed your stay and celebrated your love. We work hard to make every stay a magical experience. Hope to see you again soon! Best regards from all our staff. More

Petaluma, California
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 26, 2014

We ate at the restaurant on the road side and at the beach cabana. Road side restaurant is open after 5 and is much less expensive. It has an extensive salsa bar and the best chips we have ever had. Veggie tacos and guacamole were also incredible. Beach-side cabana eatery was overpriced and doesn't have the same salsa selection.

Was this review helpful? Yes 1
BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thank you for your good recommendation on our TACO restaurant, we work hard to deliver our best offer to our clients and hope to see you here again soon! Best regards from all Retiro Maya's Staff More

Cardiff, Wales, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2014

We only visited Retiro Maya for lunch during our stay in Tulum, but we can't recommend it enough. Beds on the beach were free provided you spent 100 pesos each at the bar/restaurant, so we spent the day there and had a great time. The bar man was very friendly and helpful, and our food for lunch was delicious (I'd... More

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BillieSastre, Guest Relations Manager at Retiro Maya Eco-Hotel and Retreats, responded to this review

Thank you Breony for your recommendation on our restaurant, bar and beach. We work everyday to make our clients feel at home and enjoy their stay with us. Really hope we can see you again soon! Best regards from Retiro Maya's Staff More

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Additional Information about Retiro Maya Eco-Hotel and Retreats

Address: Km. .5 Carretera Tulum-Boca Paila 6, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Retiro Maya Eco-Hotel and Retreats 2.5*
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Also Known As:
Cabanas Retiro Maya Tulum
Cabanas Retiro Maya Hotel Tulum

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