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Zahra

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Zahra
Carr. Tulum Ruinas Km. 6 | Tulum Hotel Zone, Tulum 77780, Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
The Zahra rooms and cabanas are clustered on a small property nestled between two sandy beaches. The cabanas are based on the traditional Mayan... The Zahra rooms and cabanas are clustered on a small property nestled between two sandy beaches. The cabanas are based on the traditional Mayan style, with thatched palm roofs, and are raised on stilts above the sandy beach. Guests can enjoy in-room spa services and room service from the restaurant, or they can venture out to the restaurant to enjoy authentic Mexican specialties and live music. more » « less
Restaurant Room Service
Check Rates and Availability: $95 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 93 traveler reviews
  • What to Expect:
    • 3 based on 66 reviews Rooms
    • 3.5 based on 66 reviews Service
    • 3 based on 66 reviews Value
    • 3 based on 67 reviews Cleanliness
    • 4 based on 3 reviews Pool

Reviews of Zahra

( 1-10 of 94 )
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1 of 5 stars
Playa del Carmen, Mexico
Nov 24, 2008
1/1 found this review helpful

My wife and I live in Playa del Carmen a little more than an hour north of Tullum where Zahra is located. We recentlly reserved a beach front room for 2 nights at Zahra on-line through a third party website. It was unacceptable. We left after the first night. We have traveled and stayed in hotels and resorts over a... more

Nov 13, 2008

Having read some of the reviews on here I was a bit nervous about my stay at Zahra. I'm happy to say my experience matched those bad reviews in not one way. We arrived way earlier than check-in (around 9am - check in is 3pm), hoping to stash our luggage somewhere after a night in the tourist hell of Tulum... more

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4 of 5 stars
Greenville, South Carolina
Aug 23, 2008
1/1 found this review helpful

Fortunately, my husband and I didn't have the problems that some others here on the site have had. We LOVE Zahra! We were initially attracted by the fact that it is an eco-resort, and didn't mind being without air conditioning, as at home in South Carolina it's been just as hot as it is down there. We did our homework... more

Jul 22, 2008
1/1 found this review helpful

We can´t believe that we paid 210 dollars per two nights in horrible Zahara, was a nightmare, an ECO hotel not means an mediocre and extremely uncomfortable place. If we had paid 1/3 of what it really was, we wouldn’t be complaining about it. Always I read in tripadvisor about the hotel for my holidays, unfortunately I just had time... more

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3 of 5 stars
brooklyn, ny
Jul 11, 2008
1/1 found this review helpful

My girlfriend and I booked the last available room at Zahra. It was ground level and not far from the bar. We were a little worried that noise from the bar would keep us up at nights. This wasn't a problem though because everything stops at 11pm when the electricity shuts off. That's great for peace and quiet, but it... more

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4 of 5 stars
TIjuana, Mexico
Jun 2, 2008
1/1 found this review helpful

Your going to be out all day anyway, so dont expect a wonderful room, this is all about location and getting away. Great drinks, and great beach nearby. Take a taxi to the city for $4.00 close to Tulum, walk to nearby beach bars, we stayed in Room 10 which we thought was quite nice, however the bathtub was kinda... more

Management response from
Holly Worton, owner

Thanks so much for taking the time to post your experience. I appreciate that you brought to our attention the cleanliness issue in the bathrooms. All rooms are supervised by the head housekeeper each day, and I apologize that you experienced problems with cleanliness. This issue has been taken up in our manager's meeting to prevent it from happening again.

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5 of 5 stars
california
Jun 1, 2008

Just returned from a brief stay at the Zahra and wish it had been longer. Found the cabanas charming, rustic and delightful and contrary to some of the negative reviews here, the sheets were white and clean; the beds comfortrable; the mexican ceramic sink clean as was the hewn trunk bathtub although I took showers. The electricity went off around... more

Management response from
Holly Worton, owner

Thanks so much for taking the time to write a review. I apologize that you experienced problems with the curtains not fully covering the windows. This issue has been taken up in our manager's meeting so we can look into getting new curtains.

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1 of 5 stars
Portland, OR
May 29, 2008
2/2 found this review helpful

We had high expectations of Zahra and were disappointed upon our arrival. Not only did they lose one of our night’s reservations, but the room I requested was not the room I got. We reserved the Nohoch room. Upon our arrival we were placed in the Nahil room. A room with a ceiling fan that didn't work, a shower door... more

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2 of 5 stars
everywhere, new jersey
May 27, 2008
2/2 found this review helpful

First off, I only gave Zahra two stars instead of one because of the location and the property. I absolutely loved the area and the proximity to the beach (a one minute walk from our second floor room). However, I believe that you can choose a number of other hotels with the same beach access. Where to begin? 1. There... more

May 4, 2008
1/1 found this review helpful

Oh they take a good photo don't they? We too were sucked in by the gorgeous photos, and yes, the top floor of the deluxe suite is lovely looking. We stayed in that one (featured in all the photos) for a week, one set of in-laws stayed at the next level rooms on the beach, another set stayed in the... more

Reviews of Zahra

( 1-10 of 94 )
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Zahra Address

Carr. Tulum Ruinas Km. 6 | Tulum Hotel Zone, Tulum 77780, Mexico