Having read some of the reviews on here I was a bit nervous about my stay at Zahra. I'm happy to say my experience matched those bad reviews in not one way. We arrived way earlier than check-in (around 9am - check in is 3pm), hoping to stash our luggage somewhere after a night in the tourist hell of Tulum... more

Fortunately, my husband and I didn't have the problems that some others here on the site have had. We LOVE Zahra! We were initially attracted by the fact that it is an eco-resort, and didn't mind being without air conditioning, as at home in South Carolina it's been just as hot as it is down there. We did our homework... more

We can´t believe that we paid 210 dollars per two nights in horrible Zahara, was a nightmare, an ECO hotel not means an mediocre and extremely uncomfortable place. If we had paid 1/3 of what it really was, we wouldn’t be complaining about it. Always I read in tripadvisor about the hotel for my holidays, unfortunately I just had time... more

My girlfriend and I booked the last available room at Zahra. It was ground level and not far from the bar. We were a little worried that noise from the bar would keep us up at nights. This wasn't a problem though because everything stops at 11pm when the electricity shuts off. That's great for peace and quiet, but it... more

Your going to be out all day anyway, so dont expect a wonderful room, this is all about location and getting away. Great drinks, and great beach nearby. Take a taxi to the city for $4.00 close to Tulum, walk to nearby beach bars, we stayed in Room 10 which we thought was quite nice, however the bathtub was kinda... more

Just returned from a brief stay at the Zahra and wish it had been longer. Found the cabanas charming, rustic and delightful and contrary to some of the negative reviews here, the sheets were white and clean; the beds comfortrable; the mexican ceramic sink clean as was the hewn trunk bathtub although I took showers. The electricity went off around... more

We had high expectations of Zahra and were disappointed upon our arrival. Not only did they lose one of our night’s reservations, but the room I requested was not the room I got. We reserved the Nohoch room. Upon our arrival we were placed in the Nahil room. A room with a ceiling fan that didn't work, a shower door... more

First off, I only gave Zahra two stars instead of one because of the location and the property. I absolutely loved the area and the proximity to the beach (a one minute walk from our second floor room). However, I believe that you can choose a number of other hotels with the same beach access. Where to begin? 1. There... more

Oh they take a good photo don't they? We too were sucked in by the gorgeous photos, and yes, the top floor of the deluxe suite is lovely looking. We stayed in that one (featured in all the photos) for a week, one set of in-laws stayed at the next level rooms on the beach, another set stayed in the... more