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Mangroove Lodge

Carretera costera Tulum boca paila km 10, Tulum 77780, Mexico
Mangroove Lodge
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3 reviews from our community

Traveler rating
    1
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    0
    0
    2
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Rating summary
  • Location
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
    (3)
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  • Jun-Aug only
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  • Sep-Nov only
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  • Dec-Feb only
    (3)
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New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2014

I spent a lovely evening at Mangroove, honestly the best sleep I've had in months! First, the place. Mangroove is one of the rare hotels on the beach road in Tulum that sits on a cenote. We walked a boardwalk from the hotel entrance back into the mangrove jungle, where we entered into a feeling of true nature. The cabana... More 

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Brasilia, DF
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 12, 2014

We made our reservation based on the photos and the fact that it was a new hotel and, because of that, they didn't any reviews. Now there is one review and it is similar to what we have to say. We arrived at night. The shuttle driver was kind enough to stay looking for the hotel with us for almost... More 

Was this review helpful? Yes 3
MangrooveLodge, Owner at Mangroove Lodge, responded to this review

Hi Maria, As said with Niki, we are deeply sorry for all the inconveniences you write and the bad workers of our hotel who received you. With this review and all the following ones, we’ll try to improve for upcoming guests as we think that the community communication helps us to understand and make services and facilities best for you.... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 6, 2014

We had a 6 nights booked over Christmas and NY at Mangrove and although we tried to find alternative accommodation on the first day of arriving there (given what we saw) as it was New Year, all other accommodation in Tulum was fully booked. Mangroove was opened in July 2013 and my opinion is that it is in no way... More 

Was this review helpful? Yes 2
MangrooveLodge, Owner at Mangroove Lodge, responded to this review

Dear Niki, First of all we want to deeply apologize for all the inconveniences you’ve lived during your stay at our hotel Mangroove Lodge in Tulum. With this review and all the following ones, we’ll try to improve for upcoming guests as we think that the community communication helps us to understand and make services and facilities best for you.... More 

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