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All 73 Tulum hotels

Palms Tulum Luxury Hotel

3.5 of 5 Hotel   |   Calle Escorpion Sur esquina con Calle Andromeda, Tulum 77780, Mexico
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Ranked #22 of 73 hotels in Tulum
A recent review
5 of 5 stars reviewed 3 days ago
M C Denver, Colorado
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40 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Denver, Colorado
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here a couple nights on a trip down the entire Yucatan from Cancun to Chetamal. It is not on the beach, but the rooms are well-appointed with full kitchen and dining area. The A/C blows cold and it is a nice retreat from being on the hot beach all day. They have a nice little pool and the... More

Was this review helpful? Yes 2
Oslo, Norway
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent five nights at Palms Tulum, and were very happy with our stay. Originally we wanted to stay at a hotel at the beach, but as we booked only a couple of weeks in advance afordable hotel rooms at the beach were hard to find. However, with the free bikes and the nice cycle lane to the beach, the... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We actually had a full-service apartment. Very nice and clean. It's a new hotel and small. Very friendly and efficient staff. They handled any one of our very small concerns. We couldn't get the bedroom TV to work, but they fixed they problem quickly. There is a good pool to jump into after a day at the beach. They provide... More

Was this review helpful? Yes 4
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent about $90 a night to stay in this hotel 'room'. What I got was a full apartment complete with kitchen and full sized fridge. It served as an excellent headquarters from which to conduct exploration expeditions along the Riviera Maya. No complaints whatsoever regarding the room and staff who were most helpful however I drove for around 45... More

Was this review helpful? Yes 4
Guernsey, United Kingdom
18 reviews 18 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

Firstly the hotel is extremely well kept and immaculately clean. The apartments are a great size with lots of comfortable features and useful facilities. A really large comfortable bad makes for a great nights sleep (see below) and huge closet space too. Very modern and spacious bathroom with free quality toiletries. The staff were all amazing, really helpful and super... More

Was this review helpful? Yes 5
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2014

The hotel is perfectly located between Tulum and the beach and cenotes. Best feature is the fully equipped apartments you are getting for the price. Making your own breakfast is priceless. Free bikes, very friendly service! The pool is a big small, but hey, you're in Tulum! go to the beautiful beach instead! who really needs a pool.

Was this review helpful? Yes 3
13 reviews 13 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 21, 2014

My husband and I decided to stay for a few days in Tulum town as our beach hotel was fully booked for the weekend (because of a wedding). I was a little reluctant to leave the beach but Palms Tulum exceeded all my expectations. As you go into the hotel, it is like stepping into an oasis of calm from... More

Was this review helpful? Yes 9
Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 25, 2014

Nice apartment hotel but close to a very loud disco. On the nights the disco is happening it is very disturbing and goes very late into the night. Hotel is some distance from main area of city but walkable, although there are no sidewalks. Good choice except the disco noise is a serious problem over which the hotel has no... More

Was this review helpful? Yes 3
Port Angeles, Washington
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 12, 2014

This hotel is brand new, the rooms are like small apartments. The bedroom has a king sized bed, 2 closets and 2 dressers, perfect. The hotel does not have a lot of water pressure, but the water was hot. Excellent free WIFI. It is within easy walking distance to the central part of town and a large grocery is close... More

Was this review helpful? Yes 10
Gifu, Japan
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 11, 2014

Excellent service and friendly staff especially Maria. Our spacious suite was well equipped with a kitchenette, very clean and new. Coffee and snacks in the lobby were nice. Kids enjoyed the pool. The only issue we had was with the WIFI. We stayed in the top unit and the WIFI signal is too weak.

Was this review helpful? Yes 5

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Additional Information about Palms Tulum Luxury Hotel

Address: Calle Escorpion Sur esquina con Calle Andromeda, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #22 of 73 hotels in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palms Tulum Luxury Hotel 3.5*
Official Description (provided by the hotel):
Recently added to Mariposa Hotels Collection, Palms TulumLuxury Hotel is a brand new 4 star property in the MexicoCaribbean. With 9 pool view one bedroom Suites it shinesabove the competition for its service excellence,unbeatable location, luxurious facilities and amenities thatprovide an exceptionally gratifying vacation experiencewhile staying in the quaint and charming Downtown ofTulum. ... more   less 
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