We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Zebra Hotel, Tulum

#12 of 81 Hotels in Tulum
Certificate of Excellence
Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Professional photos
La Zebra Hotel, Tulum
View Map
Add Photo Write a Review

674 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    484
    136
    23
    18
    13
See reviews for
151
321
32
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
  • All months
    (674)
  • Mar-May only
    (207)
  • Jun-Aug only
    (194)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (153)
All months
There are newer reviews for La Zebra Hotel, Tulum
See the most recent reviews
Level Contributor
196 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed January 14, 2012

We enjoyed our first trip to La Zebra. There is very little not to like. We were greeted graciously by Hernan and escorted to our Cabana after a welcome cocktail. (More on the cocktails later.) A nice and tasty small bottle of tequila was awaiting us in the room. Had heard this would be replenished daily but that was not... More 

Was this review helpful? Yes 2
Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 14, 2012

On our trip to Tulum, my partner and I stayed at La Zebra. Away on a 'sun holiday', we wanted to spend several sunny days lazing on the beach. La Zebra provided us with exactly what we wanted - delightful, white sand beaches, beach loungers right on the water and a beach bag care of the hotel! Our cabana/room had... More 

Was this review helpful? Yes
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review

It was wonderfull to have you with us ! thank you for letting us know how much you enjoyed your stay with us it means a lot to the staff and management to have your opinion and comments. We look forward to your next visit! More 

Wellington, New Zealand
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 14, 2012

We stayed here for two nights and had a great time. The hotel is situated on a beautiful stretch of swimming beach with good lounger and umbrellas. Was very pleasant hanging out on the beach on arrival to get over jetlag (and the stress of driving the rental car from the airport to Tulum - crazy drivers!). The bar and... More 

Was this review helpful? Yes
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review

thank you for sharing your thoughts with us,we are very happy to hear you had a pleasant stay with us. Regarding the plastic bottles, we have started to add water dispensers to our cabañas in order to be more ecological. More 

San Rafael, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 13, 2012

The location couldn't be prettier! The beach is gorgeous which is what it's all about in Tulum. Hotel was just okay. The rooms are pretty much what you see on the website and for the most part quite nice....Very much what you find in Tulum. Pillows and mattresses were awful though. What we were most unhappy with was the personel.... More 

Was this review helpful? Yes
Milwaukee, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2012

This is a late review, we stayed last January (2011). When I say "experience" I mean just that, it was a whole different kind of hotel stay than anything we've done before. My hubby and I booked the master suite, 15 feet from the water's edge. It was a two room cabana with a wonderful little courtyard in the middle... More 

Was this review helpful? Yes 1
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review

We are happy to see that you have fond memories of your holiday during your stay with us, thanks for telling us about your experience at our hotel. Hopefully we will get to see you visit us again sometime soon! More 

London, United Kingdom
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed January 4, 2012

We had booked to stay 4 nights but sadly only ended up staying 2. The hotel was beautiful, right on a wonderful stretch of beach and with a really chilled out relaxed vibe. We were lucky enough to be in the owners suite with its wonderful balcony but any beachfront room would have been fine for us as the beach... More 

Was this review helpful? Yes 4
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review

We are really sorry for the inconvenience , we apologize again for our error. Unfortunately we were having some difficulties with our reservation system at that time , this is a rare situation that we hope will not be presented again. We are currently working with a different system that is very efficient,and it would be a pleasure for us... More 

London, England, United Kingdom
2 reviews
5 of 5 stars Reviewed January 3, 2012

I stayed here with my boyfriend and our 1 year old son in May 2011 for a friends wedding. La Zebra has a special place in all our hearts! The staff were so helpful and made our holiday very special. They were great with our son and our room (the master suite) was ideal for all of us! The beach,... More 

Was this review helpful? Yes
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review

Thank you for your wonderful comment ! For me and the rest of the staff , having the opportunity to meet people from different parts of the world is one of the best parts of our jobs and many times the part we enjoy the most. Thanks for making us part of your holiday, we hope to see you back... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2011

We had our wedding rehearsal dinner at the restaurant this November. It was more than we could have hoped for. Lina, the manager, communicated with us to arrange the dinner prior to our arrival and it was seemless. Our 40 guests sat together in their dinning area surrounded by sand and surf. We had their signature Margarita's and even if... More 

Was this review helpful? Yes 1
New Jersey
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed December 17, 2011

We stayed for three too-short nights in the Owner's Suite at La Zebra in early December. What a beautiful room! Comfortable beds, effective fans, fantastic deck/view and a beautiful bathroom. There's even a kitchen area with a fridge but no heating element. Fine by us, we always had cold water to drink and if we were staying longer could have... More 

Was this review helpful? Yes 1
San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 14, 2011

After a couple of days stay in downtown Tulum we moved to La Zebra for a few days beach side and by far La Zebra has the best stretch of the beach with a great restaurant Lina's Mexican Kitchen (yummy, healthy food) and amazing cocktails!! We highly recommend this hotel and loved all 3 days that we spent there. We... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

708 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (631)
Viewed
Room/suite (84)
Viewed
Pool/beach area (131)
Viewed
Hotel & grounds (58)
Viewed
Dining (117)
Viewed
Bathroom (10)
Viewed
View from room (39)
Viewed
Business center/function rooms (2)
Viewed
Other (190)

Management photos: Courtesy of the property manager

Viewed
All management photos (77)
Viewed
View from room (4)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (23)
Viewed
Pool/beach area (8)
Viewed
Dining (14)
Viewed
Bathroom (5)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Tulum hotels
0.8 mi away
The Beach Tulum
The Beach Tulum
#14 of 81 in Tulum
4.5 of 5 stars 369 reviews
1.9 mi away
El Pez at Turtle Cove
1.5 mi away
Coral Tulum
Coral Tulum
#24 of 81 in Tulum
4.5 of 5 stars 49 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Mi Amor
Mi Amor
#7 of 81 in Tulum
5.0 of 5 stars 125 reviews
2.5 mi away
Azulik
Azulik
#33 of 81 in Tulum
4.0 of 5 stars 658 reviews
0.7 mi away
Be Tulum Hotel
Be Tulum Hotel
#15 of 81 in Tulum
4.5 of 5 stars 689 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay