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La Zebra Hotel, Tulum

3.0 of 5 Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
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Certificate of Excellence 2014
La Zebra Hotel, Tulum
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La Zebra Hotel, Tulum
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560 reviews from our community

Traveler rating
    394
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    21
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    12
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119
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for La Zebra Hotel, Tulum
See the most recent reviews
1 review
5 of 5 stars Reviewed August 22, 2014

I've stayed in many places in tulum, but la zebra takes the cake. Rustic chic interiors, great local food, friendly staff.. It's just a good blend of everything done right. Sunday nights are a must. La Zebra is famous for their Sunday night salsa and it doesn't disappoint.. They have lessons before it really kicks off. Epic night.

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi Justin, We appreciate the time you took to write this wonderful review. It is always nice to hear that La Zebra has the best mix of everything, from rustic interior, to great food and staff. The Salsa nights are always a good energy and welcoming, so we are glad you enjoyed. You know you are always welcomed with open... More

1 review
5 of 5 stars Reviewed August 17, 2014

If you are like me, TripAdvisor is both a blessing and a curse. Blessing because you get to learn a lot about different properties but a curse because too much information makes you indecisive. I'll make it easy for you: if you are going to Tulum and want to stay at a hotel with a great staff, on a beautiful... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, Thank you for your honesty in this review and for being very constructive. We are so happy to hear that you thoroughly loved your stagy with us. thanks for mentioning our wonderful staff, great food and the salsa party as these are an important part of La Zebra. We appreciate your feedback on the rooms being hot. We have... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

I stayed here start august in a jungle cabana. I was initially concerned that there was no Ac & lack of seabreeze would make it difficult to sleep, however, it was fine. Room was great, and I LOVED the organic complimentary toiletries! No wifi in the rooms but wifi in the restaurant and on the beach. Reception staff were AMAZING!!... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, Thank you for writing your kind words about La Zebra. We are pleased to know that you enjoyed the rooms and organic toiletries. We are happy to hear that you you thought our food was delicious and yes, our reception staff are amazing...It was a pleasure to have had you here and we do look forward to the next... More

belize
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stumbled upon this place last year and it was amazing, everything about, location, food, service, rooms, everything. This year I chose it to spend my birthday with friends. Our room was great, it was the upstairs unit over the sea, but most of the time we didn't have water. We thought maybe it was just a time of day... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, Thank you for sharing your experience of La Zebra. I am very glad to hear that you enjoyed your birthday, the rooms, the salsa party and the food. We apologize for the inconvenience regarding the water. During your stay the water pump began to fail, however we have since replaced it and it is working fine. We would like... More

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 12, 2014

We stayed at La Zebra for 4 nights back in November 2013. The hotel is located just by the main (only?) road in Tulum, literally on the beach. Driving from Playa del Carmen, it wasn't too difficult to find it as the directions were very clear. There's a parking, which was always half-empty so finding a spot wasn't a problem.... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, We are very pleased to hear that your stay with us was simply fantastic. It is always good to know that: the directions we give are easy to follow, the cabanas were what you were looking for and that you had real really good meals that the restaurant. Thank you for sharing your experience with us at La Zebra... More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 11, 2014

I have been in the restaurant to have dinner during my stay in Tulum. The location is really amazing: you eat with you feet in the sand right in front of the sea. The atmosphere is really nice and the staff is pleasant and polite. I suggest to have dinner here!

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, We at La Zebra are very happy to know that you enjoyed your time with us. It is part of the La Zebra experience is to eat with your feet in the sand and chat with our friendly staff. Thank you for commenting and hope to see you back again! Nicolas Kendall More

Santa Monica, California, United States
2 reviews
5 of 5 stars Reviewed August 2, 2014

My husband and I got married at La Zebra in May and rented out the entire property for 5 nights. Everyone LOVED La Zebra and we're already talking about returning for another family vacation. The staff is amazing, the food is delicious, and the beach is pristine! I had the opportunity to see most of the cabanas and they are... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi Tess, Thank you so much for your lovely comments about La Zebra. I would formally like to congratulate you on the wedding once again as it was a pleasure who host you. It is always good to know that our food is delicious and staff amazing, which they are! I am very happy to hear you enjoyed our cabanas... More

Fairfax, VA
1 review
4 of 5 stars Reviewed August 1, 2014

First, the staff here are amazing and I can't say enough about them all. The young gentleman who run the restaurant, maintenance and security are the best. The concierge(s) were very polite and helpful. If you need a cool drink or something to eat, the wait staff are just wonderful. They are very polite, clean, prompt (but not pushy) and... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi Jay, Thank you for your review and we are glad you had a great time, especially in our restaurant. It is true that our staff are great and we are very proud of them. We apologize you felt slightly disappointed by your room's location. due to a high demand and similar comments We at La Zebra would like to... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2014

The location of the hotel in a paradisiac beach speaks for itself. The room is nice in its own style with a bed with a mosquito net. The staff is more than pleased to help you to find great places to visit and assist you with your needs. Food is tasty and fresh, they bake incredible coconut bread and nachos.

Was this review helpful? Yes 1
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi Priscila, It was a pleasure to have you stay with us at La Zebra and thank you for writing this review. The Tulum beach is a paradise and happy to know you enjoyed your room. I am sure my staff took good care of you and next time we will have some coconut bread and nachos waiting for you........ More

Denver, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

Absolutely LOVED this hotel. My boyfriend and I stayed at Le Zebra for 5 nights this July and had the best time! The hotel staff was AMAZING! Grace and Chabely were very helpful and so kind. The hotel staff arranged transportation for us from the Cancun airport. We walked outside and found our driver with the Le Zebra sign and... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi Leslie, Thank you so much for you comments and we are so happy to hear that your stayed in beach side heaven. It is good to know that our transport company is giving good service and that you enjoyed our rooms. Grace and Chabely are great and I am glad to hear that they helped you out with local... More

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Additional Information about La Zebra Hotel, Tulum

Address: Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — La Zebra Hotel, Tulum 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum
Hotel Style:
#1 Top resorts Hotel in Tulum
#4 Family Hotel in Tulum
#6 On the Beach Hotel in Tulum
#9 Romantic Hotel in Tulum

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