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La Zebra Hotel, Tulum

3.0 of 5 Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
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Certificate of Excellence 2014
La Zebra Hotel, Tulum
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La Zebra Hotel, Tulum
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556 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

La Zebra is the most magical place in Tulum. We first visited it in April 2014 and immediately came back in July. The beach, the restaurant, the accommodations and the staff (especially Grace and Chabely), are all world class. La Zebra is adding more rooms as they get booked so quickly. This is the place to go if you are... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi Generosa, Thank you so much for writing your review about La Zebra. It was truly a joy having you two here both times. We are thrilled that you enjoyed our beach, restaurant, accommodation and staff. We look forward to seeing you back later in the year. All the best, Nicolas Kendall More

Walnut Creek, California
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 7, 2014

If you are considering a visit to Tulum just book it now! If you want to stay in Tulum and are looking for the perfect accommodations book La Zebra NOW! Tulum is an amazing place and La Zebra makes it that much better. We went for 4 days (not long enough) then to Playa Del Carmen for another 4 we... More

Was this review helpful? Yes 1
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, First of, we would like to thank you for writing this radiant review. It makes us so happy to know that our guests leave having experienced 'pure magic'. I will let Bob know you enjoyed his services and we are glad to know that all processes were efficient to ensure ease and comfort during your stay. Thank you for... More

Seattle, Washington
Top Contributor
74 reviews 74 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 4, 2014

My friend and I visited Playa del Carmen back in 2007 and we drove down to Tulum to check it out. We spent the whole day at Le Zebra and loved it! Years later we tried remembering the name of the pristine beach club in Tulum and hoped to return one day. Well, we did return (I'm at Le Zebra... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Dear guest, It is great to hear that you found us again after so many years, thanks for remembering us! We are so happy to know that our Hotel is your favorite place to chill. You are always welcome back for more great food and drinks. We look forward to hosting you for your whole stay next time. Nicolas Kendall More

Los Angeles, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

I had such an amazing experience at La Zebra. The staff is exceptional and you immediately feel at home on the beautiful property. I stayed in a jungle cabana-the only thing I would change would be to stay on the beachside as the jungle (though very, very close to the beach) doesn't have the breeze at night and can get... More

Was this review helpful? Yes 1
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Dear guest, It was an honor to host you here at La Zebra and we are very grateful for your kind review. It is great to know that you enjoyed our food, drinks and staff, all of which contributed to your wonderful escape. We await your next visit to lovely Tulum, Nicolas Kendall More

Portage, Michigan
1 review
5 of 5 stars Reviewed September 2, 2014

We just returned from celebrating our daughter's wedding at La Zebra and we could not be more pleased with the experience. The staff at La Zebra makes all the difference, from their attention to detail to their "can do" attitude. We had the balcony suite and were able to enjoy the breeze with an awesome view of the beach.

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, Thank you for writing your review and we are so glad that you had a wonderful experience. Congratulations on your daughter's wedding and we will see you next time. Nicolas Kendall More

Cambridge, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 30, 2014

Tulum is a great place for exhibitionists, and La Zebra is a great place for exhibitionists to play volleyball in bikinis and then fall down and roll around provocatively in the sand in full view of fruity-drink-drinking observers, then hop up onto the salsa platform and do a little dirty salsa-ing with no music in the middle of the afternoon.... More

Was this review helpful? Yes 3
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Dear Guest, Thank you for sharing your experiences with us as it is always valuable to receive this feedback. It seems you were let down by us in a couple of different areas and for this I sincerely apologize to you again. We did refund you in full and we really hope that you were able to enjoy the rest... More

2 reviews
5 of 5 stars Reviewed August 25, 2014

I stayed here in July and had the time of my life. La Zebra is on an absolutely primo bit of beach complete with sun lounges, coconut trees and even a volleyball net if you're up for it. The staff are absolutely next level! Nicest people and great fun, always looking to make your stay more enjoyable. The rustic interior... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi Ryan, Thank you for reminiscing over your trip and sharing your memories and experience with us here at La Zebra. We are thrilled that you enjoyed our wonderful staff and beach. La Zebra has always been special because of its rusticity. Glad to hear that you were able to be part of the Sunday Salsa Parties as they are... More

1 review
5 of 5 stars Reviewed August 22, 2014

I've stayed in many places in tulum, but la zebra takes the cake. Rustic chic interiors, great local food, friendly staff.. It's just a good blend of everything done right. Sunday nights are a must. La Zebra is famous for their Sunday night salsa and it doesn't disappoint.. They have lessons before it really kicks off. Epic night.

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi Justin, We appreciate the time you took to write this wonderful review. It is always nice to hear that La Zebra has the best mix of everything, from rustic interior, to great food and staff. The Salsa nights are always a good energy and welcoming, so we are glad you enjoyed. You know you are always welcomed with open... More

1 review
5 of 5 stars Reviewed August 17, 2014

If you are like me, TripAdvisor is both a blessing and a curse. Blessing because you get to learn a lot about different properties but a curse because too much information makes you indecisive. I'll make it easy for you: if you are going to Tulum and want to stay at a hotel with a great staff, on a beautiful... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, Thank you for your honesty in this review and for being very constructive. We are so happy to hear that you thoroughly loved your stagy with us. thanks for mentioning our wonderful staff, great food and the salsa party as these are an important part of La Zebra. We appreciate your feedback on the rooms being hot. We have... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

I stayed here start august in a jungle cabana. I was initially concerned that there was no Ac & lack of seabreeze would make it difficult to sleep, however, it was fine. Room was great, and I LOVED the organic complimentary toiletries! No wifi in the rooms but wifi in the restaurant and on the beach. Reception staff were AMAZING!!... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, Thank you for writing your kind words about La Zebra. We are pleased to know that you enjoyed the rooms and organic toiletries. We are happy to hear that you you thought our food was delicious and yes, our reception staff are amazing...It was a pleasure to have had you here and we do look forward to the next... More

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Additional Information about La Zebra Hotel, Tulum

Address: Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Zebra Hotel, Tulum 3*
Number of rooms: 15
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Also Known As:
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum

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