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La Zebra Hotel, Tulum

#12 of 80 Hotels in Tulum
Certificate of Excellence
Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
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1 room 1 guest
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La Zebra Hotel, Tulum
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683 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

La Zebra is undeniably the best spot on the beach in Tulum. Unfussy, but beautiful, La Zebra delights with it's colorful beachfront lounge seating. My friends and I stayed here for the last two nights of our 6 day trip after spending at least a portion of every other day on the beach and at the bar here. One of... More 

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San Francisco, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

La Zebra was one of the best hotel experiences I have ever had! I have traveled many places all over the world and know a great hotel. It is a boutique hotel on Tulum Beach. Incredibly friendly and accommodating staff. Ada was the best! She made my initial experience of La Zebra (check-in) wonderful. Greeting and check-in was smooth, received... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

AHHHHH life at The La Zebra is GREAT!!! I don't even know where to start (ALL GOOD READ ALL) - My Fiancee' and I came here for my Best Friends wedding in May of this year (KASPER / GRAY'S) - When we first booked our trip we did what we were told - Stay at the La Zebra (That is... More 

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Firstable I would like to thank both of you for this amazing review, very detailed and very positive. Secondable I'm very happy because I can see you enjoyed your time here at La Zebra. We would love to have you back anytime soon. Kind regards Manuel Lopez Assistant Manager More 

Berkeley, California
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW

Cannot say enough good things about this place. We switched hotels halfway thru our trip to la zebra because we loved it so much! Incredibly friendly people and very accommodating. Sergio at the front desk was awesome. As was Hebert in the restaurant. He went out of his way to make our time there amazing and you can tell he... More 

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

I would like to thank you so much for writing this great review, I'm going to let Sergio and Hebert that you mentioned them. I'm happy to know that you enjoyed your time with us, hope we can see you soon. Saludos Manuel Lopez Assistant Manager More 

Mexico City, Mexico
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Great experience. Nice hotel right on the beach with friendly staff, felt high end. Couple of margaritas on the beach couches. Good service and very relaxed atmosphere. Recommend the mango margaritas. Mixture of people. Some families. Some couples.

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Hello Rob, Thanks for taking some of your time to write a nice review of our great La Zebra, we hope to see you soon. Saludos Manuel Lopez Assistant Manager More 

Kansas City, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with my hubby in Cabana #6 - beachside King. The room was very comfortable with a nice garden view, AC and a mini fridge. The shower had great pressure and plenty of hot water. The bed and linens were comfortable and the room was very quiet. They offer a coffee bar for those of us who are early risers... More 

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Hello Sherm, Thank you so much for this great review, you payed attention to every detail I'm happy that you enjoyed your time here at La Zebra. We would live to have you back anytime. Saludos Manuel Lopez Assistant Manager More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

We were so impressed with La Zebra from the moment we arrived. The service was exceptional and the welcome mojito after hours of planes/trains/autombiles snapped everyone out of a deliriously sleepy state. We stayed in one of the more modern rooms, which was spacious (even with three people) and had two balconies. If you're staying in the summer, I'd recommend... More 

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Hello Carly, I hope you are great right now, I would like to thank you so much for taking some time of your day to write this wonderful review. Thank you for your kind comments, I'm so happy that you enjoyed your stay with us even that we had a lot of sargassum those days. I will extend this review... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

My family stayed at La Zebra for 7 nights - though we wish it was longer. A beautiful and well-maintained place with a super friendly staff. As you check in, you are immediately given a welcome cocktail (for adults), homemade juice (for kids). The water was so inviting, my son literally ran in with his clothes on while we were... More 

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Hello Lizelle, I'm so happy that you and your family enjoyed your stay with us and thank you so much to write this very detailed review. Ara is going to be happy knowing she did a great job helping you, I also I'm going to show this to our restaurant staff. We would love to see you again in La... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Love. Love. Love. I have been meaning to write a review since our return from La Zebra in late May! Love the rooms, love the restaurant, love the staff. We stayed 5 nights in a beachfront cabana and had a authentic, cabana style vacation at an extremely good value! We also toured the rooms in the newer buildings that look... More 

Was this review helpful? Yes 1
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Cherie, I hope this find you well, It's never late for a great comment like yours, thank you so much for taking some time to write this review. I'm so happy that you had wonderful stay in our beautiful La Zebra. Hope we can see you back anytime soon. Saludos desde Tulum Manuel Lopez Assistant Manager More 

Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We recently returned from our second visit to Tulum. The front desk was always very helpful and so friendly, thanks for the welcome cocktail! Best things: Location (great restaurants nearby), Fantastic quality of room, great cocktails, wonderful food (I asked for the salsa recipes....would love to have them!), friendly and helpful staff We stayed from a Thursday - Monday at... More 

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Hello Thank you so much for a great and detailed commnet, I really apreciate it, I would let the staff to read this. For us is very important to know our guests had a amazing time with us. Sorry if the food was a little delayed some days I would take care of this. We would love to see you... More 

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