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La Zebra Hotel, Tulum

3.0 of 5 Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
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Certificate of Excellence 2014
La Zebra Hotel, Tulum
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La Zebra Hotel, Tulum
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562 reviews from our community

Traveler rating
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119
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City
Top Contributor
58 reviews 58 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

It is the second time that we visit La Zebra. It is undergoing changes so it is understandable that the service was barely adequate. The food is worth your stay! It is still amazing. We asked for a new room and it was fantastic. Too bad it is NOT eco-friendly anymore. However it is very comfortable and luxurious, perfect for... More

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Bedford, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

La Zebra is a dream vacation for someone looking for off the beaten path. I came home more relaxed than I have ever been in my life. The stretch of beach is amazing. I could not have asked for better. We rented bicycles for the duration of our stay and rode up and down the beach stretch. There was so... More

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Iowa
Top Contributor
94 reviews 94 reviews
30 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a Top Contributor I always keep it honest. In the past I have and still enjoy the set up and beach deck at La Zebra. Many things are happening and the place is evolving. October was interesting as there were many top Mexican chefs in the kitchen and to be honest the food was perfection. The wait staff is... More

Was this review helpful? Yes 1
Puyallup, Washington
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This year we were scheduled for Cabo (for a change of pace and half the flight time from Seattle) but at the last minute our plans were cancelled due to the unfortunate destruction of Hurricane Odile. Considering alternatives, what better excuse to return to our favorite place in the world?? We usually rent a beachfront home in Tulum but were... More

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San Francisco, California, United States
2 reviews
5 of 5 stars Reviewed October 8, 2014

La Zebra is the most magical place in Tulum. We first visited it in April 2014 and immediately came back in July. The beach, the restaurant, the accommodations and the staff (especially Grace and Chabely), are all world class. La Zebra is adding more rooms as they get booked so quickly. This is the place to go if you are... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi Generosa, Thank you so much for writing your review about La Zebra. It was truly a joy having you two here both times. We are thrilled that you enjoyed our beach, restaurant, accommodation and staff. We look forward to seeing you back later in the year. All the best, Nicolas Kendall More

Walnut Creek, California
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 7, 2014

If you are considering a visit to Tulum just book it now! If you want to stay in Tulum and are looking for the perfect accommodations book La Zebra NOW! Tulum is an amazing place and La Zebra makes it that much better. We went for 4 days (not long enough) then to Playa Del Carmen for another 4 we... More

Was this review helpful? Yes 1
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, First of, we would like to thank you for writing this radiant review. It makes us so happy to know that our guests leave having experienced 'pure magic'. I will let Bob know you enjoyed his services and we are glad to know that all processes were efficient to ensure ease and comfort during your stay. Thank you for... More

Issaquah, Washington
Top Contributor
75 reviews 75 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 4, 2014

My friend and I visited Playa del Carmen back in 2007 and we drove down to Tulum to check it out. We spent the whole day at Le Zebra and loved it! Years later we tried remembering the name of the pristine beach club in Tulum and hoped to return one day. Well, we did return (I'm at Le Zebra... More

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Dear guest, It is great to hear that you found us again after so many years, thanks for remembering us! We are so happy to know that our Hotel is your favorite place to chill. You are always welcome back for more great food and drinks. We look forward to hosting you for your whole stay next time. Nicolas Kendall More

Los Angeles, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

I had such an amazing experience at La Zebra. The staff is exceptional and you immediately feel at home on the beautiful property. I stayed in a jungle cabana-the only thing I would change would be to stay on the beachside as the jungle (though very, very close to the beach) doesn't have the breeze at night and can get... More

Was this review helpful? Yes 1
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Dear guest, It was an honor to host you here at La Zebra and we are very grateful for your kind review. It is great to know that you enjoyed our food, drinks and staff, all of which contributed to your wonderful escape. We await your next visit to lovely Tulum, Nicolas Kendall More

Portage, Michigan
1 review
5 of 5 stars Reviewed September 2, 2014

We just returned from celebrating our daughter's wedding at La Zebra and we could not be more pleased with the experience. The staff at La Zebra makes all the difference, from their attention to detail to their "can do" attitude. We had the balcony suite and were able to enjoy the breeze with an awesome view of the beach.

Was this review helpful? Yes
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Hi, Thank you for writing your review and we are so glad that you had a wonderful experience. Congratulations on your daughter's wedding and we will see you next time. Nicolas Kendall More

Cambridge, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 30, 2014

Tulum is a great place for exhibitionists, and La Zebra is a great place for exhibitionists to play volleyball in bikinis and then fall down and roll around provocatively in the sand in full view of fruity-drink-drinking observers, then hop up onto the salsa platform and do a little dirty salsa-ing with no music in the middle of the afternoon.... More

Was this review helpful? Yes 4
LaZebraManager, General Manager at La Zebra Hotel, Tulum, responded to this review

Dear Guest, Thank you for sharing your experiences with us as it is always valuable to receive this feedback. It seems you were let down by us in a couple of different areas and for this I sincerely apologize to you again. We did refund you in full and we really hope that you were able to enjoy the rest... More

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Additional Information about La Zebra Hotel, Tulum

Address: Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Zebra Hotel, Tulum 3*
Number of rooms: 15
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Also Known As:
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum

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