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La Zebra Hotel, Tulum

#15 of 79 Hotels in Tulum
Certificate of Excellence
Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
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La Zebra Hotel, Tulum
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La Zebra Hotel, Tulum
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616 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philly
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I came to La Zebra with a group of friends two days ago. Three of us stayed in one of the absolute beach front rooms (I2) on the newer side and the other two stayed in room 4 on the casita side. The rooms are simply fantastic. We cannot say enough great things about our stay, beginning with the super... More 

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Chicago, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We took a day trip to Tulum and stopped here on the recommendation of a friend we were with. Beautiful beach and their mojitos were delightfully refreshing! Great service. Did I mention the gorgeous beach?!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

What can I say! The hotel itself is pretty, beach is beautiful (white sand, no rocks) and food is ok. Service? Bad! Our experience? Very bad! My brother got married in this hotel last Fall. The hotel was fully booked by the wedding guests, including us (husband, newborn and I). We arrived late on Thursday night to find out that... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We first visited La Zebra on a day trip to Tulum. The plan was to eat lunch then walk around town. Instead we ended up spending the whole day at La Zebra and wish we had stayed longer. Fast forward 2 years to now... We booked La Zebra for a 4 night stay and had the most relaxing trip, celebrating... More 

Was this review helpful? Yes 1
Denver, Colorado, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our time immensely at this rustic, quiet, perfectly relaxing getaway. We stayed in one of the cabanas and it was cozy but perfectly equipped for two people. Great staff, food, beach, music (especially Sunday night when the 8-piece salsa band played) and just a really cool vibe.

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with a beautiful beach. Stay in a small cabin on the beach! There are newly build cabins and the old ones. We stayed in cabin nr 1 (old) and loved it. From the 2 bedroom cabin you step right on the white sand.... Restaurant is fine but the staff is not really experienced sometimes!

Was this review helpful? Yes 1
St. Louis, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I notified the hotel concierge 3 day ago that I would be checking out one day earlier due to changed flight plans. She told me no problem. When checking out I noted that they still had a charge of $287 for tomorrow. When I asked why this charge was still present the concierge (a new one) said this was the... More 

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Northfield, Minnesota
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was amazing! We arrived on Sunday which meant salsa lessons and mojitos aplenty! Ara our hostess remembered our name and room even days after we checked in. The restaurant is very good, live music most nights and the mojitos! Oh, wait I mentioned those already, but seriously the Mojitos! The property is maintained beautifully and every detail is... More 

Was this review helpful? Yes 2
Montclair, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just got back from a five-night stay at La Zebra and I cannot say enough positive things about this hotel. The atmosphere is relaxed, the staff is extremely helpful and friendly, and everything from the rooms to the restaurant has easy access to the beach. I was on a mother/daughter trip with friends and we felt accommodated at every... More 

Was this review helpful? Yes 2
Parker, Colorado, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I enjoyed five days with my daughter and her spouse at la Zebra. The hotel has built beautiful modern rooms on one side in the last year. These are a ways away from the rustic pal pas Tulum is known for, but with a marvelous mattress you will sleep like a baby. The plan may be to... More 

Was this review helpful? Yes 4
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