We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Zebra Hotel, Tulum

#13 of 80 Hotels in Tulum
Certificate of Excellence
Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
La Zebra Hotel, Tulum
Professional photos View all
Browse nearby
La Zebra Hotel, Tulum
Add Photo

640 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    452
    134
    23
    18
    13
See reviews for
139
306
31
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
  • All months
    (640)
  • Mar-May only
    (207)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (153)
All months
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I went with my husband to Tulum for the first time and stay in this beautiful place. The room were so good, the restaurant is also beautiful and the food so tasty, the offer three different menus, the beach lounges are really nice, there was some seaweed on the beach but still great. All the staff was so helpfull and... More 

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Hola, Muchas gracias for this nice review, we are glad to know that you enjoyed La Zebra from the rooms to the restaurant. I am sure that all of our staff will be so happy to host you again in the future. Kind regards, More 

Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a difference a year makes! Since our 1st trip here, this has been my favorite beach hotel in the world. This was our third stay at La Zebra, the last being over a year ago. Since our last visit, the hotel has added about 15 upscale suites, expanded the restaurant and deck areas, and added additional lounging areas on... More 

Was this review helpful? Yes 2
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Hola Raul, Thank you once againg for this great review, hugs is how we welcome friends and family and you all are family to us, see you next time! We miss you! Kind regards, More 

san francisco
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This is a lovely, magical spot. The rooms are luxurious, the restaurant is excellent, and the staff are attentive and friendly. We had crazy weather during our stay, but never felt uncomfortable or disappointed in the experience. The location cannot be beat--close to Hartwood, and Arca. It is romantic, but also very child friendly. My honeymoon days are over, but... More 

Was this review helpful? Yes 1
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Hola, We are so happy that even with the rainy days in Tulum during your stay you still enjoyed it, thank you for your understanding about the weather conditions, there's nothing we can do with nature but we do our best to make our guest feel at home. Muchas gracias for your taking your time to write a review for... More 

Panama City, Panama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay couldn't have been better, large room, cozy beds and pillows. Very helpful and courteous staff made the stay special and relaxing and most important hassle free. The hotel is beautiful architecturally with nice details everywhere, they even have paintings on the dining tables. My daughter enjoyed the live Salsa Band on Sunday night, she did not want to... More 

Was this review helpful? Yes 1
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Sebastian thanks for your comments, we would love to have you back at La Zebra. More 

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I had our destination wedding in early May 2015 at La Zebra. We had traveled to Tulum a year prior to scope out some possible venues. We immediately were enamored with the setting and overall welcoming feel of the place. The staff was friendly, the food was fantastic and the environment was lively. We spent many evenings... More 

Was this review helpful? Yes 1
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Quinn and Billy thank you so much for your comments, we had a great time having you at La Zebra, I'm glad to know that our staff gave you the best service in that special event. We will be very happy to have you soon in our hotel. More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is wonderful! La Zebra is a friend's favorite place to stay in Tulum and I trusted her because she comes yearly and has very high standards:) We knew we found paradise as soon as our van pulled in - we were quickly greeted and brought to the reception area. The check in was smooth (everyone was sooo nice... More 

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Marcella I'm so glad you and your friend had the best time here, we try every time to make every moment a good memory. Hope we can see you soon and all your friends too. More 

Playa del Carmen, Quintana Roo, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I enjoy taking lots of road trips with friends, to Tulum Beach. We decided to stop at the La Zebra Hotel, to enjoy a wonderful day at the beach. I highly recommend this place, food is delicious and service is wonderful. Looking forward to coming back to this wonderful place.

Was this review helpful? Yes
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Thanks for your great comments, it's good to know we have local visitors, you are going to be more than welcome anytime. More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I just got back from "la zebra hotel" and had a great time in Tulum. This hotel has a cozy charm that relaxes you and makes you feel as if you've walked into a secluded oasis each time you return from a days outing. The staff is very friendly, especially the guys out front. The room that we had was... More 

Was this review helpful? Yes 1
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Thanks for all your great comments, we are trying averyday to make vacations the best time for our guests, I'm glad you had a great time with us. We are trying to improve our WiFi service. We hope to have you back anytime soon!! More 

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I needed to get a way from the stress back home and had a long weekend here, The staff was extremely warm and helpful catering to my every need, making sure that I was cared for. The new suites are beautiful! The food was wonderful, The views AMAZING....

Was this review helpful? Yes 1
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Dear Tomas, We really appreciate your review, what makes us different from other places is our staff, you can have a beautiful beach, the most luxurios room but what really makes the soul of a place is the people, I am glad that you felt happy with the service that you received from all of our staff. Kind regards, More 

Cancun, Mexico
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is certainly the best hotel I've been. I think that attention in a hotel is the most important thing and the staff from LA ZEBRA is very attentive and polite The food in the restaurant is very deliciuos, at the Bar they have the best mojitos I've ever tasted. The rooms are spacious and clean, with a very romantic... More 

Was this review helpful? Yes 1
LaZebraManager, Gerente at La Zebra Hotel, Tulum, responded to this review

Hola, We are happy to know that you enjoyed our place, if you liked the mojitos you will love our new cocktail the Anthony Queen, you are more than welcome at La Zebra any time. Kind regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

676 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (599)
Viewed
Pool/beach area (124)
Viewed
Dining (115)
Viewed
Room/suite (78)
Viewed
Hotel & grounds (54)
Viewed
Bathroom (9)
Viewed
View from room (39)
Viewed
Business center/function rooms (2)
Viewed
Other (178)

Management photos: Courtesy of the property manager

Viewed
All management photos (77)
Viewed
Dining (14)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (23)
Viewed
Pool/beach area (8)
Viewed
View from room (4)
Viewed
Bathroom (5)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay