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Esmeralda-K

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 17 traveler reviews
  • What to Expect:
    • 3.0 based on 9 reviews Rooms
    • 3.0 based on 9 reviews Service
    • 2.5 based on 10 reviews Value
    • 3.0 based on 9 reviews Cleanliness
    • 4.0 based on 1 review Pool
  • Recommended For:
    • 30% based on 14 reviews Families with young children
    • 30% based on 14 reviews Older travelers
    • 30% based on 14 reviews Young singles
    • 20% based on 14 reviews An amazing honeymoon
    • 20% based on 14 reviews Families with teenagers

Reviews of Esmeralda-K

( 1-10 of 17 )
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1 of 5 stars
Argentina
Apr 8, 2008
1/1 found this review helpful

These "eco chic" rooms sure are ecological as they have living animals inside! After paying an overpriced US$ 130 a night my wife and I found that at midnight some animal "worked" on our roof, making noises all night and throwing pieces of the palm roof all over. We told the staff about it and later we were told that... more

Mar 5, 2008
1/1 found this review helpful

I booked 5 nights at Esmeralda K in a "bathroom room, sea front" ... regarding the cost by night (around 130 USD) i was not expecting a luxury room but, at least, a clean and comfortable one. they call it a "Eco chic resort"... to be honest, this concept appears to be the most swindle i've ever seen !! everything... more

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3 of 5 stars
Ontario
Mar 20, 2007

We stayed for 3 nights at Esmeralda. Staff was great, very accomodating (we were with our young daughter). Restarant food was good, a bit on the expensive side. There was suppose to be power in the mornings and evenings, but it was only on in the evenings. The accomodation is basic but clean. Very relaxing place to stay. My only... more

Mar 3, 2007
2/2 found this review helpful

We just returned from a week at Esmeralda K and overall we were very pleased. The accomodations were very simple, aesthetically pleasing but quite basic and primitive. If you go with the right head space you will not be disappointed. This is mexico after all...things are slower, more gentle. The staff responded to our requests, but sometimes things took more... more

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1 of 5 stars
Toulouse
Mar 1, 2007
3/3 found this review helpful

We booked over the phone and were told not to use their reservation site nor to send emails. When we called 2 days before, they have lost the reservation. We called 4 times and they could not pass us a manager nor spell our names correctly. On the day of arrival, they found a room. Not only no one helped... more

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1 of 5 stars
St. Paul, MN
Feb 26, 2007
3/3 found this review helpful

My mother booked a reservation with the Esmerelda K through the property's sales staff in Miami. When we arrived at 3:30pm (check-in starts at 3pm) the desk staff told us we did not have a reservation and that they were sold out. We showed the staffer our pre-paid reservation confirmation and pled our case, but to no avail. She said... more

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4 of 5 stars
Haarlem, Netherlands
Feb 26, 2006
10/10 found this review helpful

Very nice cabana in Maya/Thai style. If you want peace and quiet and a sunny beautiful beach on the Riviera Maya, this is the place. We had a bed hanging from the 7 m high ceiling, with mosquito net (although we had no mosquitos). Quiet beach, with roughly 10 people on the beach each day. Some chairs, matrasses, hangmats to... more

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4 of 5 stars
Portland, Oregon, USA
Jan 30, 2006
6/6 found this review helpful

I just returned from a trip to the Yucatan with my mother and my sister. We are three very different people with very different standards (mine fall between theirs). While my sister was nostalgic for her nights spent on a hammock without electricity, private bath or even walls, my 75 year old mother needed something a little more civilized (me,... more

Jul 6, 2005
4/8 found this review helpful

Very dark inside even during the day. Unable to see your belongings etc. Shower and toilet not separate to the point where the toilet paper gets damp. Woke up and there was a rat which I was told was not a rat but a baby possum. Definitly would not go back. more

Aug 16, 2004
13/14 found this review helpful

My husband and I stayed at the Esmeralda K in early August and I think the word that sums up the whole experience for me is just "satisfactory". My husband appreciated it a bit more than I. It was a little too laid back for my taste. We checked out a number of properties before deciding on the Esmeralda. We... more

Reviews of Esmeralda-K

( 1-10 of 17 )
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