The accommodation is fine, simple thatched roof cabanas right on the beach. However for 550 pesos one might expect half decent service, which we did not get. The kitchen staff are lovely and work hard but the two men at the front counter were rude, unhelpful and snarly. We had to pay a 200 peso deposit for two threadbare towels... More

My friend and I spent four nights in a cabana at Hotel Zazilkin. The location is wonderful and the grounds are well kept. Also, I'd like to mention that the staff in the kitchen are very pleasant and accommodating. What we expected to be better was the overall service and the not having to pay for every little thing including... More

"Zazilkin" its a perfect place for stay in Tulum only if you don't mind very basic room and the distance from the city. When we came we wanted just to stay the whole time at the most quiet, beautiful, peaceful, white sanded beach we have ever seen, so we didn't mind the basic standard and we also didn't mind taking... More

The place is amazing, the cabanas are very rustic but you don't need that much luxury when you can walk on white sands and swim in light blue waters. I hAve to admit that the staff was not very helpful but you get what you pay for... Considering the place and the other resorts in the real these are your... More

Don´t come here expecting luxury accomodation. What you get though is paradise, white white sand and blue sea right on your door step. The cabanas are basic but very cute, shared toilets and showers are clean and serviced everyday. Beach bar is open all day and the main bar at night, both with friendly staff and great meeting places to... More

We had originally booked 2 nights in this place, based on some good reviews in the Lonely Planet. We litterally escaped after the first night, even though they refused to reimburse us for the second night. No way we would stay longer in this place: - when we arrived, we noticed the sheets had some hair of previous people. When... More

First and foremost - Im a backpacker and I love the simple living this Cabanas provided myself and my family with. If you're after luxury, this ISNT the place. Certainly not in the rustic Cabanas we had. The room is basic, two double beds with a mosquito net and a fan if youre lucky. The beds are comfortable, and the... More

I want to share my precise experience with you, from 2/13/13 to 2/15/13. After the first night's rough sleep in our cabana, I developed a nasty cough. We examined the cabana and found mildew and mold on our insect net over the bed. There were other mildewy areas in the cabana that were found on closer inspection. Our cabana was... More

The thatched-roof cabana was simple, but almost perfect. Very good value at 500 pesos night during the high season. The bed was comfortable and with the netting there was no problem with bugs. The bathrooms and showers were accessible and usually clean. The entire property is sand, and you can walk everywhere barefoot in your beach clothes, including the restaurant.... More