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Zamas

#30 of 79 Hotels in Tulum
Certificate of Excellence
Carretera Tulum-Boca Paila | Km 5, Tulum 77780, Mexico
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Zamas
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Zamas
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419 reviews from our community

Traveler rating
    198
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    38
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    23
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67
159
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2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chandler, Arizona
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 8, 2015

Not ever having been to Tulum, we chose Zamas based on the favorable review in the NYT and we are glad we did. Salvador welcomed us on the road and helped with our luggage. The two bedroom cabana was perfect for our needs...roomy, breezy and spotless with a gorgeous view of the ocean from the hammocks on the porch. Daily... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 8, 2015

Not much to add that other reviews don't mention. Great mid-range hotel in Tulum. We enjoyed our stay and would return again. Good location near a few restaurants within in 3 minutes and easy bike rental nearby. Can walk to another set of great restaurants in less than 10 minutes (Resturare, El Tabon and Posada Margarita). Hartwood, Casa Banana, etc... More 

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Cambridge, Massachusetts
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 5, 2015

There ay be more traffic on the road now but after our 7th visit to Zamas it remains my favorite winter get away place.Between fancy/boutique vibe and funky rustic...somewhere in the middle, Zamas is just right. Salvador at the front "desk", under a palapa roof, handles everything smoothly. Sarah's smile at breakfast is a great was to start the day... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 2, 2015 via mobile

We picked this place as it was reviewed in the NY times 36 hours as a place to stay. We stayed on the jungle side as well as beach side. In fact, we are here now. I write to save anyone disappointment. The service is okay if you like waiting... A lot. There is nothing on the house so to... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2015 via mobile

We stayed in three places during our time in Tulum. This was the best place. We wanted to stay in an "Eco-resort" in a Cabaña, and this was the perfect choice. The only downside we found was that the cabanas were close to the road and the noise in the morning made it hard to sleep. I don't know if... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 22, 2015

Food, amazing. The View, fantastic. But Tuluum has been discovered so there is tons of traffic on the road. But it does not matter since the breeze is constant and the temperature is really just perfect. You do not hear the traffic . We would just sit on the beach and get so relaxed, listening to the waves. The owners... More 

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Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

I had been wanting to visit Tulum for a while and after seeing the New York Times 36 hour travel video in which they state that "to be in Tulum means to eat at Zamas, stay at Zamas, drink at Zamas” I called them up and reserved a room for two weeks! Tulum is a really special destination and Zamas... More 

Was this review helpful? Yes 1
Stratford, Connecticut
Top Contributor
67 reviews 67 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 22, 2015

We booked 4 days in February 2015 and just before we were to set off I read some recent reviews on Tripadvisor and freaked out! I was especially nervous since I think our stay was non-refundable, we booked during high season AND our options were limited even if we could wriggle out of the dates. So, I took a deep... More 

Was this review helpful? Yes 5
Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

Great hotel. We got there on our honeymoon. We had a great time there. Beautiful place. The rooms are so unique and romantic. excellent stuff. Great restaurant at the hotel. Highly recommended...................😀

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 18, 2015

Honestly no other word for it. Starts at the reception desk. A good NYT review doesn't meant you can just treat people like nothing. Those days are over. My call started with whether or not they rented beach chairs, which I was trying to find out for a friend before considering a booking there. "Wait a moment"... laughter and talking... More 

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