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3.0 of 5 Carretera Tulum-Boca Paila | Km 5, Tulum 77780, Mexico
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Certificate of Excellence 2014
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377 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Loved our room, and we even had a jungle room, not one of the beachfront rooms. Restaurant was good, too. We ate there several times. Try the chaya drink! Staff was super friendly and helpful too. We also used their on site five shop to arrange a snorkeling trip, and that was fantastic too.

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Newbury, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a couple of nights as part of a two week trip around the Yucatan. We were looking for somewhere, small, rustic and on the beach - this fitted the bill perfectly. The website said the room was TINY, however for us staying for only a couple of nights it was perfect! The staff were lovely and friendly,... More

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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

I've been meaning to write this review for weeks now, but better late than never! I've been to Zamas well over 10 times in my life, and each time has been more charming than the last. Dan and Susan are wonderful people, and their staff are some of the sweetest people I've met. They'll be more than happy to make... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

It's a dilemma! On one hand you want to tell the world how amazing this place is on the other hand you want to keep it a secrete so the masses stay away. Tulum in general is a little paradise along the Caribbean coast and Zamas makes it even more perfect! Once you get there you don't want to leave... More

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New York City
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Zamas is one of those places that makes the town. It perfectly captures what people love about Tulum and why so many artists types, fashionistas, movie stars and those in the know are inspired to reutrn to it again and again. It is very low key, but intentionally so, and that is part of its charm. I have been to... More

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Palm Springs, California
Top Contributor
211 reviews 211 reviews
25 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose Zamas from the reviews on Trip Advisor and we also wanted something "funky" and not traditional. We had a very late arrival due to plane arriving late in Cancun. The night guard greeted us warmly at 1:00 AM and took our luggage and showed us around our room. We chose the larger room and we were right on... More

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Montauban, France
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had a super stay in this hotel, a typical Mexican style and a beautiful area.The service is very good and the staff very friendly. The restaurant can't be nearer the sea, and the food is good!!! To recommend......

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I couldn't have wanted or expected more. My week at Zamas was one of those rare holidays where time almost seems to stop, it was so completely relaxing. The week felt more like a month in the best way possible! Firstly, the staff is amazing and incredibly helpful. From the first evening with complimentary margaritas when we arrived, to our... More

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ZAMASHotel, Manager at Zamas, responded to this review

You’re welcome! It was our pleasure to have you stay with us at Zamas. We’re thrilled that you enjoyed your stay and delighted that you found the staff helpful and friendly. Also, we’re very happy that you appreciated the natural elements of Tulum despite it being a bit buggy at the time you stayed (it’s seasonal). Thanks for coming and... More

London, United Kingdom
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 21, 2014

We have been travelling around Riviera Maya for 10 days or so and I am completely satisfied with all the hotels I chose except for Zamas hotel. The room is tiny, there is no space to walk through, no wardrobes, no a/c and the shower had almost no water! The beach location is not great, full of seaweeds that they... More

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ZAMASHotel, Manager at Zamas, responded to this review

We’re sorry you didn’t enjoy your stay in our Small Beachfront. This is a fun and chic-bohemian alternative for many guests who don’t want to spend a lot of money. These rooms are some of our most popular rooms. We have checked your reservation and know that you came to us via a large, online reservations agency that incorrectly stated... More

Richmond, Virginia
1 review
4 of 5 stars Reviewed October 7, 2014

We just had our wedding and honeymoon at Zamas and loved it! The staff was really wonderful, especially Miguel at the restaurant, and the room was beautiful. It's rustic, but the ceiling fan and floor fan made sleeping comfortable with the ocean breeze coming in. The heat in the rooms across the road was a bit rougher, though. We had... More

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ZAMASHotel, Manager at Zamas, responded to this review

We were delighted to have your wedding at ZAMAS. We’re thrilled you enjoyed your stay and the festivities and we’re happy you loved your room! Thank you for the special mentions for Miguel and Mara too!!! As you say, the mosquitoes can be bad from time to time – it depends upon how much rain we’ve had and unfortunately it... More

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Additional Information about Zamas

Address: Carretera Tulum-Boca Paila | Km 5, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Zamas 3*
Number of rooms: 15
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Also Known As:
Zamas Hotel Tulum
Zamas Tulum

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