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Zamas

Carretera Tulum-Boca Paila Km. 5 | Zona Hotelera, Tulum 77780, Mexico
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1 room 1 guest
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432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York, New York, United States
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here with my wife and teenager daughter for three nights. We liked the staff and the management very much, including the owner who were very helpful in many ways. On arrival, we got a free upgrade to ocean front cottages and sufficient information of what we could do or visit in Tulum. The restaurants around Zamas are excellent... More 

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New York City, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

Zamas is one of a kind hotel with great staff who are very helpful, give you space to relax but there when you need them (Frine and Salvatore deserve to be mentioned). We stayed at the beach front rooms for 2 nights and despite other reviews that these room get noisy at night with drunks due to proximity to the... More 

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London, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Zamas has a wonderful beachfront location right in the heart of the hotel area of Tulum. We only stayed one night but got upgraded to the most enormous jungle room (on the other side of the road from the beach) with two double beds and huge amounts of space. Having travelled through the rest of the Yucutan prior to arriving... More 

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ZAMASHotel, Manager at Zamas, responded to this review

Hola! Thank you for taking the time to write us. We are so pleased you enjoyed your stay at ZAMAS, even if just for a night. We're especially happy to hear the staff was able to make your stay pleasant and memorable. We hope you'll come back again soon- maybe for a few more nights! Best, Chelsea More 

Falls Church, Virginia, United States
Level Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Zamas provided us with an opportunity to break away from our typical lifestyle, but allowed us to stay connected occasionally via WiFi at the beach or restaurant. The beach huts are the perfect size for a couple. The staff was great, especially both receptionists/concierges. The food and drinks at the restaurant were very good, but the drinks prices were a... More 

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ZAMASHotel, Manager at Zamas, responded to this review

Hola! Thank you for taking the time to share your vacation experience with us. We are delighted you enjoyed the food, the room and the opportunity to unplug a bit. I am especially happy to hear that our receptionists exceeded your expectations. Frine and Salvador are valuable members of the team and I will be sure to share your words... More 

Boulder, Colorado
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Even with the seaweed, we had a wonderful time at Zamas. Family bungalows provided a ton of room, and space to relax. Salvador, Zamas's amazing concierge, answered questions, provided great suggestions and was a gracious host. Turtles on the beach, big sky at night, great food. We'll be back

Was this review helpful? Yes
ZAMASHotel, Manager at Zamas, responded to this review

Hola! Thank you for taking the time to write us. We are delighted to hear you enjoyed your stay at ZAMAS, especially the service you received. Our staff is truly our heart, and it's always great to hear when we have done a great job. Salvador is an amazing asset to our team, and I will be sure to share... More 

Miami, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 13, 2015

I came here two weeks ago with my boyfriend and parents and we had a great experience. For my parents it was the first time in an eco hotel and they were not quite sure what they are going to expect; however, it was great, we enjoy the restaurant in front of the beach, the bungalow with the hammocks, the... More 

Was this review helpful? Yes 2
New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 2, 2015

Spent a week at Zamas in late June and can't speak higher of my experience. The hotel has cabanas of all sizes and price ranges right on the beach. Since they are one of the original hotels on the beach strip they have one of the best locations overlooking the entire bay with two giant rock view points front the... More 

Was this review helpful? Yes 4
New York City, New York
1 review
5 of 5 stars Reviewed May 26, 2015

My wife and I were looking to unplug for a few days and Zamas was the perfect spot. We had a private room right on the beach that was just what we were looking for. Highly recommend Zamas. Great staff and food too!

Was this review helpful? Yes
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 18, 2015

Excellent food--- beautiful view! Definitely worth the taxi ride from hotel. Cold beer! Pulled pork tacos were terrific. Shrimp tacos were grilled and outstanding. Very busy at lunch but the service was good nonetheless. Would recommend to anyone.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 18, 2015

We stayed at Zamas for 4 nights over Easter. Zamas is in a great location, right on the beachfront with amazing sea views. Whilst there are some rooms right on the beach, we opted one of the jungle rooms. Whilst these were just across the road and set a little further back, we found these far more spacious and really... More 

Was this review helpful? Yes 5
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