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Encantada Beachfront Boutique Hotel

Travelers' Choice award winner
Hotel website
Carretera Tulum Boca Paila Km 8.7 | 8.7 km on the Boca Paila Rd., Tulum 77780, Mexico (Formerly Encantada Eco Resort Hotel)
Encantada Beachfront Boutique Hotel
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188 reviews from our community

Traveler rating
    166
    14
    6
    1
    1
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13
138
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Geelong West
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed 5 nights here and it was everything we had hoped it would be. From the moment we arrived we were made to feel at home, we were specifically told, this is your home whilst you are here! The grounds, the rooms with the sand at your doorstep and their romantic floating beds covered in netting to the... More 

Was this review helpful? Yes 2
New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I treated myself to a birthday trip as I have been wanted to visit Tulum, and specifically Encantada, for quite some time. It was well worth the wait. First if all, the hotel itself is stunning- perfectly located, in a beautiful grove of Palm trees and directly on the pristine beach in the quieter section of the Boca Paila road... More 

Was this review helpful? Yes 2
Tulum, Quintana Roo, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I brought 2 out-of-town guests with us to Encantada for dinner. The night was as special as we hoped it would be. When we walked in, we walked through their quaint but beautiful bar area, to get to the outside seating. The bar was open and clean, and had a hutch full of beautiful dishes and hand... More 

Was this review helpful? Yes 2
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a wonderful week at the Encantada Hotel. I think it's all been said before: - friendly, professional and attentive staff - quiet beautiful property - spacious, comfortable rooms - a beautiful view of the sea from your own private and very spacious balcony, if you are able to reserve a room with a view - an excellent restaurant... More 

Was this review helpful? Yes 6
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for staying with us and your kind review! I'm so glad you enjoyed our food and we are always happy to help with dietary preferences and restrictions. We truly want our guests to feel "at home, away from home". We have an amazing staff "family" and always want our guests to feel relaxed and well cared... More 

Atlanta, GA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There is a reason that Encantada is NUMERO UNO on TripAdvisor for hotels in Tulum. It is the perfect balance of luxurious hotel and being off the grid, in the jungle, on the beach. The value is incredible, as breakfast is included (and big, and delicious) you can borrow snorkle gear, bicycles, and of course there are lounge chairs and... More 

Was this review helpful? Yes 2
Dayton, Ohio, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband & I stayed here for our tenth anniversary in the room 'estrella'. This is a beautiful, quiet, romantic property. We had a relaxing time free from children which was the purpose of this trip :) the breakfasts were delish as were the mango margaritas!

Was this review helpful? Yes 2
Woodbury, New York
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 29, 2015

What is one word to describe this place? Paradise? Heaven? Nirvana? All of them would be correct. I have been to many places, but this is absolutely the best. Our room was stunning, the staff was amazing and the food was delicious. We stayed in the Cielo room, an upper unit, which had an amazing view of the ocean. The... More 

Was this review helpful? Yes 3
York, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

My husband and I had a magical, nearly perfect stay at Encantada. The entire staff was amazing, and they went all out in accomodating my celiac husband, including making him his own gluten free chips. All of our food was delicious. The service was amazing. The entire staff is friendly, helpful and pleasant. The massages were execellent. We stayed in... More 

Was this review helpful? Yes 1
lake oswego
Top Contributor
79 reviews 79 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 28, 2015

We ate at Encantada restaurant. There were four of us. We all had the lobster. The entire night was wonderful. The waiters were excellent, with pleasant sense of humor. The food was great, and the service was excellent. Great night.

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Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 19, 2015

We just returned from a wonderful vacation at the Encantada--our first experience of the Yucatan or Tulum. This hotel is thoughtfully designed to fit the site and impeccably maintained: we saw less of the surrounding area than we anticipated, simply because there was no reason to leave. The room was beautiful (we were in the "Arena" unit, a lower-side beachfront... More 

Was this review helpful? Yes 4
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for your very kind review. It was such a pleasure meeting you both and I'm glad you were pleased with our staff, room and atmosphere. We try to keep everything "luxuriously" comfortable and provide great food, and service to to make it easy to want to spend your all your time relaxing on our beach and... More 

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