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All 78 Tulum hotels

Encantada Beachfront Boutique Hotel

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Beach Road | 8.7 km on the Boca Paila Rd., Tulum, Mexico (Formerly Encantada Eco Resort Hotel)
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Encantada Beachfront Boutique Hotel
Ranked #1 of 78 Hotels in Tulum
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167 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Wales
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the Encantada for 3 nights at the beginning of our holiday. When we finally got to the hotel we received a warm welcome. Its a small place, just 8 rooms (more like suites!) so it feels very homely, the staff all knew our names. The rooms are fabulous - great big fluffy beds, wonderful walk in shower... More 

Was this review helpful? Yes 3
Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This place was magical! From the spectacular ambiance (it really does look like the pictures) to the amazingly friendly staff and delicious food, we enjoyed every minute. Wear your shoes when you check in and then never again until you check out. sleep with the doors wide open and listen to the sound of the ocean, music wafting in from... More 

Was this review helpful? Yes 1
Hayling Island, United Kingdom
Top Contributor
69 reviews 69 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I loved this hotel, but it is not well designed for windy weather. I now know that that March can be very windy on this coast and this was our main problem. Sitting and walking on the beach whilst being sandblasted is not a pleasurable experience and it was impossible to keep the sand out of the beachfront lower room,... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I flew 4 hours from CT, where it was 9 degrees, to Cancun, where it was 81. We rented a car from Budget and arrived in Tulum less than two hours later. Encantada is inconspicuous among the beach front hotels, but don't let the size(8rooms) and small sign fool you--the place has a BIG heart. We were... More 

Was this review helpful? Yes 1
Red Bank, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in October 2014. Sorry for the delay in the review. Stayed here for the first part of our trip before departing for Playa Del Carmen. I will try to share with you my experiences and observations of this resort. Journey started with any early morning mid week flight out of Kennedy on JetBlue. Usually travel Aeromexico but JetBlue... More 

Was this review helpful? Yes 8
Toronto
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Tulum is a interesting resort strip and from what we could see, Encantada is one of the best places to stay along this strip. It is a small 8 room property which is well maintained. We went with our 3 teenage kids in tow and had two of the rooms. Very comfortable king size beds. Not ideal for 3 teenage... More 

Was this review helpful? Yes 3
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is true Robinson Crusoe stuff! Just 8 thatched-roof rooms poised among huge palms right on the beach...the setting is idyllic. It's ecological to the max but most of Tulum is the same. No phones, no TVs, no A/C or fridge in the room...if not for the wifi and attentiveness of Ishmail and Carlos, we could've felt like real castaways!... More 

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Nice, France
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

1. A phone in the room would be handy even an internal phone for calling the front desk. 2. A bit of service on the beach to offer a drink once in a while. 3. Boost the wifi a little for a decent signal.

Was this review helpful? Yes 6
New York City, New York
Contributor
20 reviews 20 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 20, 2014

The word Encantada can be translated as "delighted," but it and can also mean "bewitched", or "in a trance." Our experience at Encantada was both delightful and bewitching and left us in a blissful trance. At this delightful property, you are really paying for what you DON'T get. If you have any question about that, take a look at the... More 

Was this review helpful? Yes 8
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for your wonderful, and informative review. You have really captured all we have tried to create (from the "adult" property, excellent service to the "enchantingly romantic" atmosphere). We are definitely not the "all inclusive" large hotel experience, but try our best to offer service, wonderful authentic food and beautiful accommodations, in a traditional Mayan style. We... More 

Ft. Lauderdale, FL
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 3, 2014

The rooms are absolutely beautiful. great views. I did not stay at the property as it was full but ate in the restaurant 3 times. The food was excellent and the service better. just a wonderful experience. It has a beautiful private beach and all one needs to enjoy it.

Was this review helpful? Yes 3
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Additional Information about Encantada Beachfront Boutique Hotel

Address: Beach Road | 8.7 km on the Boca Paila Rd., Tulum, Mexico (Formerly Encantada Eco Resort Hotel)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Number of rooms: 8
Hotel Style:
#1 Romantic Hotel in Tulum
#1 On the Beach Hotel in Tulum
#1 Spa Hotel in Tulum
#17 Family Hotel in Tulum

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