We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Encantada Beachfront Boutique Hotel

Travelers' Choice award winner
Hotel website
Carretera Tulum Boca Paila Km 8.7 | 8.7 km on the Boca Paila Rd., Tulum 77780, Mexico (Formerly Encantada Eco Resort Hotel)
Encantada Beachfront Boutique Hotel
Write a Review

197 reviews from our community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    173
    15
    7
    1
    1
See reviews for
13
144
9
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (55)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (53)
All months
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Beautifully positioned on the beach to fall asleep listening to the sound of the waves and wake up in the morning with a refreshing swim in the clear blue ocean. I stayed in a place on the oceanfront and everything was superb

Was this review helpful? Yes
perth
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A lovely setting, only 8 rooms and we had the perfect 2nd floor room overlooking the beach, cool breezes continually which are essential as there is no air con. The staff are exceptionally good. A truly relaxing environment but if you are looking for creature comforts you will have to accept No air.con, No phone, No hair dry, No room... More 

Was this review helpful? Yes 1
Lancs
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent two weeks at this fantastic place with my wife in late May & early June. We stayed in one of the upper floor Ocean View rooms which was just about perfect, the housekeeping was second to none, the complimentary toiletries each day were a nice touch. The inclusive breakfast was just the right amount and the additional items meant... More 

Was this review helpful? Yes 1
Bernardsville, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time in Tulum and we were fortunate to have found this great hotel with delicious food and an Amazing staff! The room was peaceful and romantic, clean and comfortable, but the staff made our trip memorable. Fun, attentive, informative and caring. Thank you!

Was this review helpful? Yes 2
Haverhill, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I can say nothing more than the endless 5 star reviews that follow mine. Being a seasoned traveler, I planned a trip for family and friends who surprised me recently by expressing an interest in joining me on my next excursion. They had never expressed any interest in the past, so the pressure was on. In order to impress them,... More 

Was this review helpful? Yes 3
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

On behalf of the entire staff, thank you so much for your wonderful review! It was our pleasure to have you and your friends stay with us and we are very happy to have lived up to your expectations. We sincerely hope you will come back and visit us again someday. Very Warm Regards, More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at Encantada in May and all I can say is WOW! We loved everything about the hotel - from the beautiful grounds, friendly staff, wonderful food, amazing view & gorgeous rooms! If you are considering a vacation to Tulum, this is the place to stay! The staff was so friendly and helpful and always had... More 

Was this review helpful? Yes 4
Melbourne
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 19, 2015

We stayed in one of the downstairs beach front rooms, such fantastic rooms, the beach was amazing, the food was good and the staff were so friendly. It's easy to dine at different restaurants at other hotels by walking along the beach. Tulum itself is worth exploring and the snorkeling is great and the Cenotes are amazing. The ruins are... More 

Was this review helpful? Yes 1
Worthing, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

We read a whole load of reviews in order to settle on this place and in simple terms wether you can afford it or not just go there as it is the best hotel I have ever been to....simples! The staff are very special and totally believe in what this place is all about. We tried to agree on our... More 

Was this review helpful? Yes 1
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much Darren and Louise for staying with us and for writing your review. We are small, and our staff really is like family and they truly love taking care of our wonderful guests such as yourselves. Thank you from all of us and we sincerely hope you will be able to come back and see us again... More 

Geelong West
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 29, 2015

We recently stayed 5 nights here and it was everything we had hoped it would be. From the moment we arrived we were made to feel at home, we were specifically told, this is your home whilst you are here! The grounds, the rooms with the sand at your doorstep and their romantic floating beds covered in netting to the... More 

Was this review helpful? Yes 3
New Orleans, Louisiana
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 22, 2015 via mobile

I treated myself to a birthday trip as I have been wanted to visit Tulum, and specifically Encantada, for quite some time. It was well worth the wait. First if all, the hotel itself is stunning- perfectly located, in a beautiful grove of Palm trees and directly on the pristine beach in the quieter section of the Boca Paila road... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

480 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (200)
Viewed
View from room (29)
Viewed
Dining (31)
Viewed
Hotel & grounds (29)
Viewed
Room/suite (33)
Viewed
Pool/beach area (32)
Viewed
Family/play areas (1)
Viewed
Other (45)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (265)
Viewed
Amenities (35)
Viewed
Beach (32)
Viewed
Ocean View Room (94)
Viewed
Restaurants and Bars (42)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities