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Encantada Beachfront Boutique Hotel

Travelers' Choice award winner
Hotel website
Carretera Tulum Boca Paila Km 8.7 | 8.7 km on the Boca Paila Rd., Tulum 77780, Mexico (Formerly Encantada Eco Resort Hotel)
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End of Summer Special
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Encantada Beachfront Boutique Hotel
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215 Reviews from our TripAdvisor Community

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    188
    18
    7
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10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Barcelona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just got back from Encantada,Tulum. It is absolutely outstanding service,and superior quality in a simple relaxing way. It is maybe not for everybody, but it is perfect for my wife and I.That's why we went back again. Thank you all: Maria Ismail (ordered Pizza for us, and when there was no answer, he hopped on his scooter and went and... More 

Was this review helpful? Yes 1
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Dear Manar, Thank you so much for returning to stay with us again. I'm so glad you enjoyed your time with us and that our staff took such good care of you, they are wonderful and we hope to make all of our guests feel like family. We look forward very much to having you come see us again someday... More 

Long Beach, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My three friends and I just returned from a excellent vacation at the Encantada in Tulum. This beachfront resort is beautiful and it was an amazing experience. It was the perfect getaway - quiet and relaxing. The rooms were beautiful and clean. I would like to recognize the staff : Maria, Javier, Ismael, Jose, Carlos, Bernardo, John and others for... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We were personally greeted on arrival and the small size of Encantada ensured all the staff knew us personally by name - they were all great! The room was right on the beach front - great room, great bed, great view. No air-con (understandable given the power supply), small things missing such as bathrobes, slippers. The price to be honest... More 

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Dallas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just returned home after spending five wonderful nights at Encantada, and are in withdrawal already! The resort has only eight rooms (we had the beautiful "Mar" room, lower level and ocean front) and it was one of the most beautiful rooms we have EVER had the pleasure of staying in. With floor to ceiling windows facing... More 

Was this review helpful? Yes 7
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for your very thorough and kind review. We do try our best to provide excellent service in a beautiful and relaxing atmosphere and our staff really are some of the best people ever! We are so glad you enjoyed our food, your lovely room and our beach. We really do try to keep everything very clean... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at Encantada for our honeymoon last fall. It was an amazing experience!!! It is romantic and quiet and everyone on staff calls you by your name! The breakfast, which is included, is amazing (one of the best I've ever had) and we were able to borrow bikes for the day for free and go all... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about Encantada is fantastic - the food, the room, the private beach, and especially the staff. Mael, Carlos, and Maria went over and above to make our stay the best of our trip by far. Only minor negative is lack of air-conditioning, but we were not really bothered by it - I cannot recommend Encantada highly enough.

Was this review helpful? Yes 2
Modesto, California
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a lower level beachfront villa. The staff (Maria, Javier, Carlos) were great and very attentive, but we would not return. The breakfast was excellent. The chips and salsa were perfection. The fish taco's were okay. The Chicken Mole was not good. We would not eat here other than breakfast. There are several restaurants in walking distance with... More 

Was this review helpful? Yes 7
san Diego
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment you step on property there is no detail left undone. The rooms have white curtains that billow as the wind blows. The construction of your room/hut is amazing. The privacy of the beach is such a treat compared to all the resorts in Cancun. The food is wonderful, the fish tacos are some of the best I... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We picked this spot for our Honeymoon destination and it met all our expectations. We were warmly welcomed by Ismael. Every morning Carlos took great care of us and made us feel at home during breakfast. Maria & Javier were a wealth of knowledge and made the afternoons feel like we were in our own private oasis. Jose provided great... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Hotel is magical. From the Staff, to the rooms, to the private beach. The food is also very very good, all fresh, all prepared wonderfully. This is the place that I will come back to for years. We had such a wonderful time. Being greeted every day by the staff (they remember your first name) is so nice. It... More 

Was this review helpful? Yes 6
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Amenities