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All 75 Tulum hotels

Encantada Beachfront Boutique Hotel

Beach Road | 8.7 km on the Boca Paila Rd., Tulum, Mexico (Formerly Encantada Eco Resort Hotel)
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Ranked #1 of 75 Hotels in Tulum
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
22heidiho San Francisco, California
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150 reviews from our community

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11
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Francisco, California
1 review
5 of 5 stars Reviewed yesterday NEW

Everything was perfect! The room was a good size, very clean and comfortable. The staff is super friendly and helpful. I was vacationing by myself, and I felt safe and cared for at all times. Management is personal and involved. I will definitely go back.

Was this review helpful? Yes
Long Beach, California
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I seriously can not rave enough about this place. My husband and I chose Encantada for our honeymoon. We arrived at night so we couldn't fully appreciate all of its beauty until the next morning. We stayed in the Sol room (upper level, ocean view). We actually preferred being tucked away rather than beachfront because our balcony always had shade.... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This place is beach heaven! We have had six nights here on our honeymoon and it has been the most relaxing holiday we've ever done. The hotel staff go above and beyond, helping us book tours and organise taxis and restaurants, and they even tried to call another hotel for two people they couldn't accomodate! The food is sensational and... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed for 4 nights in October originally we had booked for 3 but loved the place and the service so much we stayed an extra night. Where to begin, from the first moment you arrive you know you are staying somewhere special. The restaurant, garden and beach are perfectly kept and beautiful. The rooms are incredible, very spacious and... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I just got back from 8 days at Encantada for our honeymoon and as all the other reviews say, this hotel is outstanding! The actual hotel is beautiful and so nicely done, with such a laid back, relaxed atmosphere. There are only 8 rooms so it feels very small and personal. The rooms are stunning - we... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 10, 2014

Like most who travel to Tulum my girlfriend and I went seeking a quick, hassle-free, more relaxed vacation - something more unique than the typical and tiring resort vibe found throughout the Caribbean. For first-timers accustomed to luxurious amenities Tulum may sound like a departure from their comfort zone and what they’ve grown to expect while on vacation - and... More

Was this review helpful? Yes 4
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much Ryan for your wonderfully thorough review. You have very accurately summed up the vibe of Tulum (laid back location with amazing beaches and fun places to eat and shop) and the atmosphere that we at Encantada have tried to create. A peaceful, adult, non-party crowd type of luxuriously comfortable hotel. I'm so glad you enjoyed our... More

Houston, Texas, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 2, 2014

My husband and I just got back from spending a week here and I can't say enough good things about this place. Everything from the rooms to the beach to the staff, were PERFECT!!!! We were in Cielo, which is a beach front upper room (highly recommend). The view from our porch was AMAZING and we got the most refreshing... More

Was this review helpful? Yes 6
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 1, 2014

What a place! Upon arrival you just knew this was going to be good. The hotels is very personal and there is a limited number of staff. I found this to be a good thing because the staff get to know you and make you feel amazingly welcome. You feel like family. The rooms were very well designed and so... More

Was this review helpful? Yes 5
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for your lovely review! I'm so glad you enjoyed our hotel and our wonderful staff. We always try our best to make everyone feel welcome and well taken care of. I'm glad you agree that with the amazing beach and peaceful tranquility one does not miss the TV. Thank you again for staying with us! More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 30, 2014

I would definitely recommend this hotel - as a perfect getaway. Lovely, helpful staff, and great rooms, with lots of thoughtful touches. And occupying a great spot on the beach. One to remember! I spent 5 nights here, and then moved to another hotel further up the beach (paying a lot more) - and found the second place hugely disappointing... More

Was this review helpful? Yes 1
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 21, 2014

This place gets it ALL right - beautifully designed rooms, foot bath at edge of private front porch, VERY comfortable bed, candles to enhance the romantic ambiance after dark, friendly and accomodating staff, great food, talented live entertainment (classical Spanish guitarist one night, jazz pianist/composer from Argentina the next), bee friendly organic toiletries, and plenty of comfortable lounge chairs with... More

Was this review helpful? Yes 6
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Additional Information about Encantada Beachfront Boutique Hotel

Address: Beach Road | 8.7 km on the Boca Paila Rd., Tulum, Mexico (Formerly Encantada Eco Resort Hotel)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Number of rooms: 8
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