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Encantada Beachfront Boutique Hotel

Travelers' Choice award winner
Hotel website
Carretera Tulum Boca Paila Km 8.7 | 8.7 km on the Boca Paila Rd., Tulum 77780, Mexico (Formerly Encantada Eco Resort Hotel)
Encantada Beachfront Boutique Hotel
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190 reviews from our community

Traveler rating
    168
    14
    6
    1
    1
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13
140
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in one of the downstairs beach front rooms, such fantastic rooms, the beach was amazing, the food was good and the staff were so friendly. It's easy to dine at different restaurants at other hotels by walking along the beach. Tulum itself is worth exploring and the snorkeling is great and the Cenotes are amazing. The ruins are... More 

Was this review helpful? Yes 1
Worthing, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We read a whole load of reviews in order to settle on this place and in simple terms wether you can afford it or not just go there as it is the best hotel I have ever been to....simples! The staff are very special and totally believe in what this place is all about. We tried to agree on our... More 

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lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much Darren and Louise for staying with us and for writing your review. We are small, and our staff really is like family and they truly love taking care of our wonderful guests such as yourselves. Thank you from all of us and we sincerely hope you will be able to come back and see us again... More 

Geelong West
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed 5 nights here and it was everything we had hoped it would be. From the moment we arrived we were made to feel at home, we were specifically told, this is your home whilst you are here! The grounds, the rooms with the sand at your doorstep and their romantic floating beds covered in netting to the... More 

Was this review helpful? Yes 2
New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I treated myself to a birthday trip as I have been wanted to visit Tulum, and specifically Encantada, for quite some time. It was well worth the wait. First if all, the hotel itself is stunning- perfectly located, in a beautiful grove of Palm trees and directly on the pristine beach in the quieter section of the Boca Paila road... More 

Was this review helpful? Yes 3
Tulum, Quintana Roo, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

My husband and I brought 2 out-of-town guests with us to Encantada for dinner. The night was as special as we hoped it would be. When we walked in, we walked through their quaint but beautiful bar area, to get to the outside seating. The bar was open and clean, and had a hutch full of beautiful dishes and hand... More 

Was this review helpful? Yes 2
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 6, 2015

We spent a wonderful week at the Encantada Hotel. I think it's all been said before: - friendly, professional and attentive staff - quiet beautiful property - spacious, comfortable rooms - a beautiful view of the sea from your own private and very spacious balcony, if you are able to reserve a room with a view - an excellent restaurant... More 

Was this review helpful? Yes 7
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for staying with us and your kind review! I'm so glad you enjoyed our food and we are always happy to help with dietary preferences and restrictions. We truly want our guests to feel "at home, away from home". We have an amazing staff "family" and always want our guests to feel relaxed and well cared... More 

Atlanta, GA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2015

There is a reason that Encantada is NUMERO UNO on TripAdvisor for hotels in Tulum. It is the perfect balance of luxurious hotel and being off the grid, in the jungle, on the beach. The value is incredible, as breakfast is included (and big, and delicious) you can borrow snorkle gear, bicycles, and of course there are lounge chairs and... More 

Was this review helpful? Yes 2
Dayton, Ohio, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 3, 2015

My husband & I stayed here for our tenth anniversary in the room 'estrella'. This is a beautiful, quiet, romantic property. We had a relaxing time free from children which was the purpose of this trip :) the breakfasts were delish as were the mango margaritas!

Was this review helpful? Yes 2
Woodbury, New York
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 29, 2015

What is one word to describe this place? Paradise? Heaven? Nirvana? All of them would be correct. I have been to many places, but this is absolutely the best. Our room was stunning, the staff was amazing and the food was delicious. We stayed in the Cielo room, an upper unit, which had an amazing view of the ocean. The... More 

Was this review helpful? Yes 3
York, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

My husband and I had a magical, nearly perfect stay at Encantada. The entire staff was amazing, and they went all out in accomodating my celiac husband, including making him his own gluten free chips. All of our food was delicious. The service was amazing. The entire staff is friendly, helpful and pleasant. The massages were execellent. We stayed in... More 

Was this review helpful? Yes 1
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