We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Encantada Beachfront Boutique Hotel

Travelers' Choice award winner
Hotel website
Carretera Tulum Boca Paila Km 8.7 | 8.7 km on the Boca Paila Rd., Tulum 77780, Mexico (Formerly Encantada Eco Resort Hotel)
Encantada Beachfront Boutique Hotel
Write a Review

186 reviews from our community

Traveler rating
    164
    14
    6
    1
    1
See reviews for
13
137
7
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (50)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (53)
All months
Tulum, Quintana Roo, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I brought 2 out-of-town guests with us to Encantada for dinner. The night was as special as we hoped it would be. When we walked in, we walked through their quaint but beautiful bar area, to get to the outside seating. The bar was open and clean, and had a hutch full of beautiful dishes and hand... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a wonderful week at the Encantada Hotel. I think it's all been said before: - friendly, professional and attentive staff - quiet beautiful property - spacious, comfortable rooms - a beautiful view of the sea from your own private and very spacious balcony, if you are able to reserve a room with a view - an excellent restaurant... More 

Was this review helpful? Yes 6
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for staying with us and your kind review! I'm so glad you enjoyed our food and we are always happy to help with dietary preferences and restrictions. We truly want our guests to feel "at home, away from home". We have an amazing staff "family" and always want our guests to feel relaxed and well cared... More 

Atlanta, GA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is a reason that Encantada is NUMERO UNO on TripAdvisor for hotels in Tulum. It is the perfect balance of luxurious hotel and being off the grid, in the jungle, on the beach. The value is incredible, as breakfast is included (and big, and delicious) you can borrow snorkle gear, bicycles, and of course there are lounge chairs and... More 

Was this review helpful? Yes 2
Dayton, Ohio, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband & I stayed here for our tenth anniversary in the room 'estrella'. This is a beautiful, quiet, romantic property. We had a relaxing time free from children which was the purpose of this trip :) the breakfasts were delish as were the mango margaritas!

Was this review helpful? Yes 1
Woodbury, New York
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What is one word to describe this place? Paradise? Heaven? Nirvana? All of them would be correct. I have been to many places, but this is absolutely the best. Our room was stunning, the staff was amazing and the food was delicious. We stayed in the Cielo room, an upper unit, which had an amazing view of the ocean. The... More 

Was this review helpful? Yes 3
York, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I had a magical, nearly perfect stay at Encantada. The entire staff was amazing, and they went all out in accomodating my celiac husband, including making him his own gluten free chips. All of our food was delicious. The service was amazing. The entire staff is friendly, helpful and pleasant. The massages were execellent. We stayed in... More 

Was this review helpful? Yes
lake oswego
Top Contributor
79 reviews 79 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We ate at Encantada restaurant. There were four of us. We all had the lobster. The entire night was wonderful. The waiters were excellent, with pleasant sense of humor. The food was great, and the service was excellent. Great night.

Was this review helpful? Yes
Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 19, 2015

We just returned from a wonderful vacation at the Encantada--our first experience of the Yucatan or Tulum. This hotel is thoughtfully designed to fit the site and impeccably maintained: we saw less of the surrounding area than we anticipated, simply because there was no reason to leave. The room was beautiful (we were in the "Arena" unit, a lower-side beachfront... More 

Was this review helpful? Yes 4
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for your very kind review. It was such a pleasure meeting you both and I'm glad you were pleased with our staff, room and atmosphere. We try to keep everything "luxuriously" comfortable and provide great food, and service to to make it easy to want to spend your all your time relaxing on our beach and... More 

Buffalo, Minnesota
2 reviews
5 of 5 stars Reviewed March 15, 2015

My wife and I had a wonderful vacation at the Encantada in January. It was our first trip to Tulum, and we are looking forward to returning next year. The staff were wonderful and always called us by our first name. The hotel is small and is perfectly situated on the beach. We are anxiously awaiting our return next winter!... More 

Was this review helpful? Yes
Ann Arbor, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

My husband and I stayed here for our honeymoon a couple of weeks ago and we're still talking about how amazing it was. This is the best hotel in Tulum, hands down. The rooms are extremely clean, especially given how close they are to the beach. Not even a hint of mildew since there is no air conditioning (you don't... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

209 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (194)
Viewed
Dining (31)
Viewed
Hotel & grounds (29)
Viewed
Room/suite (33)
Viewed
View from room (26)
Viewed
Pool/beach area (32)
Viewed
Family/play areas (1)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question