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All 76 Tulum hotels

Encantada Beachfront Boutique Hotel

Beach Road | 8.7 km on the Boca Paila Rd., Tulum, Mexico (Formerly Encantada Eco Resort Hotel)
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Ranked #1 of 76 hotels in Tulum
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
lghammond Dallas, Texas
  • Overview
  • Reviews (141)
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  • Room tips (62)
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141 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This place gets it ALL right - beautifully designed rooms, foot bath at edge of private front porch, VERY comfortable bed, candles to enhance the romantic ambiance after dark, friendly and accomodating staff, great food, talented live entertainment (classical Spanish guitarist one night, jazz pianist/composer from Argentina the next), bee friendly organic toiletries, and plenty of comfortable lounge chairs with... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Encantada with my boyfriend in August. We had the best time, hotel staff is so friendly they truly go above and beyond to make you feel like you're in your own home. Javier is the sweetest and really made our trip that much more special. The grounds are beautiful and well taken care of. The food... More

Was this review helpful? Yes 3
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great boutique hotel. Wonderful Room with amazing view on the beach/sea/sunrise. One of the best we ever had. Very very nice and friendly service. Too bad that restaurant does not have sea view (but there is one "romantic table" overseeing the sea". Wifi is ok at the bar/restaurant, but useless in the room we had.

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We only booked to stay at Encantada for one night before we moved onto another hotel on the beach. Oh how we wish we had just stayed here. The room. Amazing. The food. Delicious. The staff. Lovely. The hammocks. Oh yes. Stay here if you can.

Was this review helpful? Yes 4
Weatogue, Connecticut
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I first stayed at Encantada two years ago and we clearly felt that we had discovered a bit of heaven on earth! We couldn't wait until we could visit again. We were excited to return, and we did so this past month. But I must say there was a bit of anxiety as to whether we would... More

Was this review helpful? Yes 1
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much Kate for your lovely review. It was a pleasure meeting both you and your husband. I'm so glad we did not disappoint for your 2nd stay and that you enjoyed the new menu and live music! We hope you will both be able to come back again soon. Thank you again! More

Krakow, Poland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Folks - it is an idyllic place: be it location, quality, staff, food, you name it. Highly recommended and worth these extra kudos. It is so good you hardly accept any lower standard afterwards, so be careful :) Plus you get free Prosecco bottle on arrival...

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

I have never stayed anywhere that compares to Encantada! Every detail thought of for the utmost comfort! The most attentive and friendly staff. I was pampered from the moment I arrived and didn't want to leave. The food and drinks were outstanding...loved the authentic cuisine! I indulged in a facial and massage that was so rejuvenating. The pictures don't do... More

Was this review helpful? Yes 3
Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

We had a wonderful visit to the Encantada Beachfront Hotel! Our room was incredible! It had a fantastic view and a constant breeze. We had no trouble with bugs. The staff was extremely friendly and helpful. Alma gives great massages. We felt like we were the only ones there. Very relaxing! We can't wait to return!

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 19, 2014 via mobile

This is for sure one of the best places right on the beach we have ever stayed at. Georgous rooms with beautiful details and very clean. Nice big, comfortable beds and good shower. Do yourself a favor and book beachfront - you will awake to the sound of waves and can have your morning coffee or afternoon cocktails overlooking the... More

Was this review helpful? Yes 1
San Francisco, California
1 review
5 of 5 stars Reviewed July 17, 2014

I had the pleasure of staying at Encantada beach hotel this past month, with a girlfriend of mine. We had the most relaxing time! From the moment we stepped into the lobby area, we were greeted with friendly smiles. I can't say it enough, how kind the staff was. Everyone made me feel extremely comfortable, like I was in my... More

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Additional Information about Encantada Beachfront Boutique Hotel

Address: Beach Road | 8.7 km on the Boca Paila Rd., Tulum, Mexico (Formerly Encantada Eco Resort Hotel)
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Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
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188 photos of this hotel

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Hotel & grounds (22)
Room/suite (31)
Pool/beach area (24)
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Dining (21)
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Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa
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#1 Romantic Hotel in Tulum #1 On the Beach Hotel in Tulum #1 Spa Hotel in Tulum #10 Family Hotel in Tulum
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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