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All 77 Tulum hotels

Las Palmas Maya

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Km 8.5, Tulum 77780, Mexico
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Las Palmas Maya
Ranked #5 of 77 Hotels in Tulum
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207 reviews from our community

Traveler rating
    169
    31
    5
    2
    0
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32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed at Las Palmas Maya for 11 nights in August 2012. I can't believe it took me this long to write a review, as the experience was just wonderful! From the get-go, Cheryl was amazing. We had never been to Mexico and she answered all our questions in the most helpful manner even before we had... More 

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Katy, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

i had the best time of my live with my family my son's wedding was extraordinary the personal was like a family very concern for any minimum detail they do not make any additional coments my needs were reslved very promptly very nice service.

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Santa Cruz, California
2 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My title may seem over the top but it is not, Tom, Cheryl, Frank, Hugo, Daisy, and Santiago gathered all their talents, patience, ingenuity, and stamina to host our wedding in Tulum. This dynamic and tireless team worked hard to make sure that ALL facets of the wedding were covered; from setting up our wedding guests in their rooms to... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Stellar staff, lively ambiance, relaxing restful jungle only steps away from the beach! This place offered us the perfect price for a romantic and intimate wedding party! I couldn't have asked for a more inviting, charismatic and entertaining group of guys Hugo and Tom are an 11!! They make you laugh, they offer sweet suggestions on secret adventures and they... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We just stayed at this hotel and we couldn't have been more pleased. All of the staff went out of their way to make us comfortable and help us with anything we needed. A great place for a great price.

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San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from Tulum and feel compelled to write this review right away. LPM perfectly encapsulates what I love about staying in boutique/mom-and-pop run places. It is a wonderfully homey, down-to-earth sanctuary in a resort town where "eco-chic" seems to be the driving trend along with the kind of attitude and prices that often accompanies it. Our room was... More 

Was this review helpful? Yes 1
Oakland, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 10, 2014

We are so happy with our decision to stay at Las Palmas Maya. We arrived late one evening, tired and road-weary. From our first interaction with the night security to Tom's helping us get our car ready to return to the rental agency, we were so pleased. What sets LPM apart (besides a reasonable price in a very pricey area)... More 

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cheryl d, Manager at Las Palmas Maya, responded to this review

Thank you so much for taking the time to give us your feedback and excellent review! The fact that your entire family, including your children, had such a wonderful stay does my heart good. Tom and Hugo are truly treasures, always with a smile and helpful advice. We hope that one day all of you can visit with us again! More 

Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2014

We just returned from a wonderful week at Las Palmas Maya (LPM) in Tulum. This served as our friendly, fun, well-maintained, relaxing, welcoming, and relatively inexpensive home base for a week of exploring the cenotes, reefs, ruins and restaurants within an hour of Tulum. Our single greatest reason for selecting this hotel, among the dozens of hotels along the Tulum... More 

Was this review helpful? Yes 1
cheryl d, Owner at Las Palmas Maya, responded to this review

To anyone reading this reveiw...we PROMISE we did not pay Jim to write this...lol!!! Thank you so very much for this exceptional and well thought out reveiw. Your second sentence sums up our goal at LPM: to provide a "friendly, fun, well-maintained, relaxing, welcoming, and relatively inexpensive" place to enjoy all that Tulum has to offer. It pleases me to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2014

This hotel matches Tulum's personality perfectly. Just like Tulum, it's beautiful, chill and an unforgettable experience. The amenities listed on the hotel's description are spot on. But it's missing one thing - the management team are exceptional. Tom and Hugo add a real charm to the hotel. They are natural hosts always on hand to provide a wealth of advice... More 

Was this review helpful? Yes 1
cheryl d, Owner at Las Palmas Maya, responded to this review

So glad that you enjoyed our "chill" hotel and wonderful amenities. Without a doubt, our exceptional managers, Tom and Hugo are very charming and helpful! We appreciate your taking the time to write a review and look forward to seeing you again another time! More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2014

I recently stayed in Las Palmas Maya towards then end of a solo back packing trip around Mexico. I booked very last minute but Tom and Hugo managed to accommodate me. Tom was incredibly helpful and gave me perfect directions & tips on how to get there and when I arrived (much later than planned), Hugo was there to greet... More 

Was this review helpful? Yes 1
cheryl d, Owner at Las Palmas Maya, responded to this review

We are so happy that you found us! We do pride ourselves on being able to provide clean and comfortable accommodations at a bargain price. To have Tom and Hugo there for their smiles and advice is just the icing on the cake. Thanks so much for your kind review and we look forward to having you as our guest... More 

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Additional Information about Las Palmas Maya

Address: Km 8.5, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Number of rooms: 5
Hotel Style:
#4 On the Beach Hotel in Tulum
#4 Family Hotel in Tulum
#17 Romantic Hotel in Tulum

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