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All 61 Tulum B&Bs / inns

Hotel Tulum

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Carr. Tulum - Cancun, Km. 169, Tulum 77780, Mexico
Hotel amenities
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  • Reviews (21)
  • Photos (10)
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Hotel Tulum
Ranked #55 of 61 Tulum B&B and Inns
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21 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 10, 2014 via mobile

The worst place i have ever stayed! Really, i wish that night never existed. Very dirty and messy hotel in general. Talking about room, still want to cry - dirty linen with hair, sand and spots on it. Uncomfortable bed, dirty towel (just one for 2 person), no hot water, bugs in the room and the smell was so awfull,... More

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Hamburg, Germany
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2014

This place is a dodgy rip off with torn sheets, dirty towels and cucarachas in the shower! We ended up here out of pure desperation as during the high season nothing else was available. We booked it online, but upon arrival, we were told that due to an overbooking our room was no longer available. Our only other option was... More

Was this review helpful? Yes 1
Milan, Italy
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 12, 2014

They asked to pay the whole amount as we arrived and they informed us that no complain was admitted (regarding sheets, water missing, animals in the room...). Quite strange. Towels were missing and finally they gave us towels that smelled bad and had spots. It was quite clear that they were already used. The sheets were dirty and there was... More

Was this review helpful? Yes 1
Gothenburg, Sweden
3 reviews 3 reviews
1 of 5 stars Reviewed January 3, 2014

This is one of the dirtiest hotel I've stayed in. Unfortunately we arrived in Tulum without a reservation during high season and ended up at this place. The only room they had left was something more of a closet with a broken door which had to be locked with a chain and padlock. There were cigarette buts and hair laying... More

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Bolzano, Italy
Top Contributor
52 reviews 52 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed January 2, 2014

Nothing to add to the title. I cannot find any reasons why one should stay at this hotel. Stinky and mouldy rooms, dirty sheets and pillows, rude people at the reception. Our fault was to get to Tulum without reservation but at this conditions fat better to sleep on the shore!

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Izamal, Mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 28, 2013

In hindsight we would have taken our time to find somewhere else. The place needs a decent clean up and the initial service we got was average. Our room was adequate with plenty of faults and the club out the back ensured we got a bad nights sleep.

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1 review
4 of 5 stars Reviewed June 23, 2013

My girlfriend and I stayed three nights here and had a wonderful, relaxing time. We were able to negotiate a special price due to the low tourist season. The Hotel had much nicer rooms than the Weary Traveler Hostel, which was overpriced and had the feeling that they were more interested in taking advantage of travelllers, than providing a hostpitable... More

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19 reviews 19 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed March 21, 2013 via mobile

I stayed for 4 nights in total and didn't feel comfortable or safe. The beds were changed daily but under the surface it was really fusty and unclean. I rented a bike but it was expensive compared to the place around the corner who had new bikes. There were no lights to my room so I couldn't find my way... More

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Brooklyn, New York
1 review
5 of 5 stars Reviewed February 15, 2013

I traveled to Tulum for the first time. I did not book anything and the few hotels I had contacted were full. Someone suggested Hotel Tulum. They had rooms available and the price was right. They provided me a rental bicycle which was great. The hotel is quiet and family run. I decided to stay the whole week. My room... More

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Portland, Oregon
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 8, 2013

This is a fabulous hotel, located on a busy street but only the very front of hotel on street the property goes far back and the rooms & walking paths & gardens very quiet & peaceful. A beautiful place to stay in Tulum.

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Additional Information about Hotel Tulum

Address: Carr. Tulum - Cancun, Km. 169, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $

10 photos of this hotel

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Hotel & grounds (3)
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Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Hotel Tulum has comfortable rooms and a big restaurant surrounded by the Mayan nature with lush green tropical gardens, orchids, king jacuzzi, and Mayan arts. Hotel Tulum is conveniently and strategically located in Tulum town, 1 km from the archeological zone and Tulum beach. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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