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Carr. Tulum - Cancun, Km. 169, Tulum 77780, Mexico
Hotel amenities
Hotel Tulum
Ranked #57 of 66 Tulum B&B and Inns
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26 reviews from our community

Traveler rating
    5
    6
    1
    2
    12
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3
8
3
Business
0
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hotel Tulum is located in the center of Tulum with a 5 min drive to the beach! The rooms are nice and clean with high ceilings, hot water, wifi and air conditioning. The garden outside is beautiful and so is the architecture of the house. The owners are very friendly and gives a very personal service. It feels like you... More 

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Bath, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 9, 2014

The owners, mother and daughter Veronica and Veronica, are very kind and have shown me their way of life here in Tulum. They have offered me some delicious Chilean and traditional maya food in great quantities and whenever I want to eat they provide me with something. There is plenty of fruit and fresh ingredients which give a healthy family... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 10, 2014 via mobile

The worst place i have ever stayed! Really, i wish that night never existed. Very dirty and messy hotel in general. Talking about room, still want to cry - dirty linen with hair, sand and spots on it. Uncomfortable bed, dirty towel (just one for 2 person), no hot water, bugs in the room and the smell was so awfull,... More 

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Hamburg, Germany
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 18, 2014

This place is a dodgy rip off with torn sheets, dirty towels and cucarachas in the shower! We ended up here out of pure desperation as during the high season nothing else was available. We booked it online, but upon arrival, we were told that due to an overbooking our room was no longer available. Our only other option was... More 

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Milan, Italy
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 12, 2014

They asked to pay the whole amount as we arrived and they informed us that no complain was admitted (regarding sheets, water missing, animals in the room...). Quite strange. Towels were missing and finally they gave us towels that smelled bad and had spots. It was quite clear that they were already used. The sheets were dirty and there was... More 

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Gothenburg, Sweden
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed January 3, 2014

This is one of the dirtiest hotel I've stayed in. Unfortunately we arrived in Tulum without a reservation during high season and ended up at this place. The only room they had left was something more of a closet with a broken door which had to be locked with a chain and padlock. There were cigarette buts and hair laying... More 

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Bolzano, Italy
Top Contributor
71 reviews 71 reviews
50 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed January 2, 2014

Nothing to add to the title. I cannot find any reasons why one should stay at this hotel. Stinky and mouldy rooms, dirty sheets and pillows, rude people at the reception. Our fault was to get to Tulum without reservation but at this conditions fat better to sleep on the shore!

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Izamal, Mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 28, 2013

In hindsight we would have taken our time to find somewhere else. The place needs a decent clean up and the initial service we got was average. Our room was adequate with plenty of faults and the club out the back ensured we got a bad nights sleep.

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BELIZE
1 review
4 of 5 stars Reviewed June 23, 2013

My girlfriend and I stayed three nights here and had a wonderful, relaxing time. We were able to negotiate a special price due to the low tourist season. The Hotel had much nicer rooms than the Weary Traveler Hostel, which was overpriced and had the feeling that they were more interested in taking advantage of travelllers, than providing a hostpitable... More 

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Cambridge
Contributor
20 reviews 20 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed March 21, 2013 via mobile

I stayed for 4 nights in total and didn't feel comfortable or safe. The beds were changed daily but under the surface it was really fusty and unclean. I rented a bike but it was expensive compared to the place around the corner who had new bikes. There were no lights to my room so I couldn't find my way... More 

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Additional Information about Hotel Tulum

Address: Carr. Tulum - Cancun, Km. 169, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Number of rooms: 15

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