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Cenote Encantado

Tulum Beach Rd, Hotel Zone. Boca Paila Road KM. 10 | On the Right Side of the Street-1km Before the Entrance of the Sian Kaan Reserve-In Front of "Rancho San Eric", Tulum 77780, Mexico
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Cenote Encantado
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26 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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London, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed today NEW

Just to make clear from the start, this review is not for the campsite, as I did not stay there but for the cenote. I would never have expected that behind this unassuming campsite would be a large and beautiful lake/cenote which is ideal for serious swimming, snorkelling or just relaxing. The people taking the small fee for entry could... More 

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La Crescent, Minnesota
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Cenote Encantado is located in the quiet zone of Tulum at the very end, close to entrance of Sian Kian reserve. It's perfect for the conscious traveler seeking peace and tranquility amidst the high energy of much of the rest of Tulum. Located right on a cenote, you can hop in the raft or jump in for a swim at... More 

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Tulsa Oklahoma
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

My friend and I stayed here and we liked it so much that we just stayed for 9 nights. We were made to feel welcome from the beginning. Leo the manager did a great job of checking us in.The owner Galiia was very pleasant and had an eye for making things workable. We were given a tent with air matress... More 

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Nijmegen
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 18, 2015

We have been there only one night and then decided to leave. You sleep in very simple tents on an air mattress. The tents are also very close to each other. You hear the snoring next to you. The beach can legaly only be reached after a walk of 10 minutes on a dirt road. Illegally via the hotel opposite.... More 

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Travelers are raving about these Tulum hotels

Vienna, Austria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 4, 2015

Cenote Encantado is the best place to be when visiting Tulum! We had been to different hotels there before but no place was as nice and welcoming as Cenote. My boyfriend and me felt comfortable from the beginning as the people there are absolutely warm-hearted, open and helping at any time. We loved to swim in the Cenote each morning,... More 

Was this review helpful? Yes 3
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

I had a wonderful time at the Cenote Encantado and made great friends with Galia, the owner. The campground is very simple. But I find it to be perfect for someone who wants to get away from busy city life and who values simple things in life. The place is well maintained and clean. The kitchen area is nicely equipped... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

We stayed there for two nights. This campground is very close to the beach near tulum. It was very cheap compared to all other accomodations in this area. It was very clean and well equipped. There was also a big kitchen which everybody could use. Our tent was big and equipped with light and ventilator. You have direct access to... More 

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Calgary, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 11, 2014

This was more of a dirty commune than a campsite. The tent we stayed in was extremely old and dirty, had many hole and a variety of stains. The air mattress we were provided with had its fair share of stains as well, and the sheet that Pedro gave us to cover the mattress was not any better, if not... More 

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Galia L, Owner at Cenote Encantado, responded to this review

Hello.. I'm Galia, the owner of Cenote Encantado. I am so sorry you had this experience at my place. It is true that I had a lot of bad reviews about Pedro, he was the manager of the place for some time. He is NOT with us anymore. We are a simple project, that respects nature, but that is not... More 

Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 30, 2014

I stayed at El Cenote Encantado for 4 nights. I wouldn't have stayed that much if I didn't like it. It was clean (as clean a camping site can be), it has access to a very nice refreshing Cenote (the natural swimming pool and you can use a little raft for no extra charge). It is across the beach but... More 

Was this review helpful? Yes 1
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 18, 2014

In the overpriced zona hotelera in Tulum beach, this is a simple and cheap camping site. Tends are already placed (you don't need one), you can choose btw single or double (convenient even if you're travelling by yourself). Shared bathrooms and shower. Electricity and wifi from 5pm to 2am only. Nice and cosy shared kitchen. Lovely presence of Eva, site... More 

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