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Coco Tulum

Certificate of Excellence
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Carretera Tulum Boca Paila km 7, Tulum 77780, Mexico
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$69 (USD)
Coco Tulum
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Ranked #7 of 67 Tulum B&B and Inns
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Erin A Phoenix, Arizona
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457 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The facilities were quite nice. The shared bathroom was much better than I had expected. The rooms were also adequately sized and furnished. The fan was very nice, but I would recommend a room by the beach. My room was quite hot during the day. Additionally, there were A LOT of ants in my room. I could not keep any... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We absolutely loved our stay at Coco. Olga and the rest of the staff were all super nice and helpful, the grounds were so clean and well kept, and the beach area was beautiful. The cabanas themselves were so nicely done and chic, and falling asleep to the sounds of the ocean and nature made for such a great sleep!... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I absolutely loved coco tulum! A bit off the beaten path and very rustic, which is exactly what I needed. My cottage was 50 yards from the beach and I watched every sunrise! One thing I was very impressed with the area, excellent food all around! One of the best rabbit stews I ever tasted! We had a picky eater... More 

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Moscow, Russia
1 review
5 of 5 stars Reviewed 1 week ago

We have been just three full days in Coco. It was amazing stayi with wonderful staff and pretty descent food in the local restaurant. Less people and very nice furniture in the whole area. BTW, all beaches full of sargossa seagrass, we swam only twice. But, you can visit Yucotan cenotes, they are amazing and very refreshing.

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Lima, Lima, Peru
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had one of the cabañas on the second level oceanfront. This helps with the heat because none of them have AC just floor fans. We were there mid July, the hottest time of the year. The canbanas are chic but eco friendly. The whole space is a shaded haven by the beach. Just beware there are only communal bathrooms... More 

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CocoMgmt, Director General at Coco Tulum, responded to this review

Hi Alejandra, Thank you very much for writing down a review about your Coco Tulum visit. I'm glad you enjoyed your stay with us. Concerning the A/C in the cabanas, since we are an eco-friendly complex and generate our own electricity by solar panels and windmills, we are only able to provide a fan for each cabana (sometimes two upon... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

All the photos in the hotel's website are outdated. They've had a algae / sea weed problem for months and the whole coast is covered in them. The water is not crystal clear but dirty brown. We asked to cancel our reservation as soon as we arrived and saw the beach, but they said they do not issue any refunds.... More 

Was this review helpful? Yes 2
CocoMgmt, Director General at Coco Tulum, responded to this review

Dear Felipe, I am very sorry to read you felt like we were unable to meet your expectations. I completely understand your disappointment when you saw the seaweed in the ocean, though this is a problem we all need to address, as tourists and locals. Some days, the water is back to being clear, others the seaweed is everywhere. This... More 

Calgary, Canada
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in Room 10 for 6 nights with our 15 month old son and it could not have been better! The room had a kind sized bed, basic shelving and fans. The hotel provided us with a playpen for our son to sleep in and there was still ample space in the room. Thankfully we packed our own sheets... More 

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CocoMgmt, Gerente at Coco Tulum, responded to this review

Dear guest, Thank you for taking the time to write down a review about your Coco Tulum experience. We are happy to read you had a great stay along with your family in one of our beach zone cabanas, and found our facilities accommodating for your needs. Our entire staff works real hard every day to keep everything just as... More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

One of the best hotels I've ever stayed at. Super cozy and beautiful rooms, perfect location, friendly staff, and just an overall amazing experience. Will deifnitely come back here, even though there are many great hotels in Tulum!

Review collected in partnership with this hotel

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CocoMgmt, General Manager at Coco Tulum, responded to this review

Hey Matilde! Thanks a lot for such an awesome review about Coco Tulum. It's always reassuring to read our guests positive comments, we will surely keep up the good work to never disappoint! We hope to see you back again, soon. Our very best, always. Regards More 

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A great cost-effective retreat! Coco is a genuine and beautiful hotel that continues the rustic eco-conscience and bare-bones tradition of the area. If you are looking for luxury, comfort, or privacy: look elsewhere. But if you are looking for a friendly, open, and well curated and basic experience: Coco Tulum is terrific. The shared restrooms were barely an issue, and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CocoMgmt, General Manager at Coco Tulum, responded to this review

Hello there! First of all, thanks a lot for writing down a review abour your recent visit to Coco Tulum. We love it when our guests post such amazing comments abour their experience with us. Glad you enjoyed our concept and the little details, like the outdoor showers, that make of Coco Tulum a hidden treasure :) We're looking forward... More 

Astoria, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed staying here, the hotel rooms were clean and I didn't mind the shared bathroom which was also well-maintained. The service was very good and the food at the cafe was also very good. Walking distance from lots of interesting restaurants also.

Review collected in partnership with this hotel

Was this review helpful? Yes
CocoMgmt, Director General at Coco Tulum, responded to this review

Hey Jessica! Thanks a lot for taking the time to share your comments around your recent visit to Coco Tulum. Glad you found our cabanas most comfortable and our common areas well maintained and clean. Be sure to come back soon, we will surely be expecting you :) Our very best, Yeye Ramz More 

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