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Secret Garden Hotel

Certificate of Excellence
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Sagitario Poniente Street #54 | Downtown, Tulum 77780, Mexico
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Best prices for: 1 room 1 guest
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Secret Garden Hotel
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Secret Garden Hotel
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443 reviews from our community

Traveler rating
    311
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    19
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The secret garden is close to town but on a quiet street. When we arrived Joshua gave us a great rundown of the area and places to eat. Our room was clean and comfortable and the garden was a very relaxing spot.

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bilthoven
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We rented two houses of the hotel, only a few minutes walk from the main street. Nice houses, clean, nicely decorated and everything we needed was in the house. Beautiful bedroom with airco, living room with a fan, equipped kitchen. We recommend this place to stay!

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Helsinki, Finland
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is small and cute, only a few minutes walk from the main street, bus station and collectivos. Our room was quite small with one small (120cm) bed but nicely decorated. Nothing fancy, but there was everything we needed. The best thing in this place is the staff! They all were really nice and let us know everything we... More 

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Enschede, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The secret garden is a nice, quiet place in the buzzing centre of Tulum. The garden with the comfortable couches is a great place to relax. Staff is very helpfull, they gave great advise about good restaurants and things to do in and around Tulum.

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Stockholm, Sweden
1 review
4 of 5 stars Reviewed 3 weeks ago

Helpful staff in all respect. Quiet location and still in the center. Though breakfast was not included there was something to eat/drink every morning. The price related to what we got is really good value for our money. We will recommend Secret Garden

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Vernon, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Joshua and staff were great, helpful in all respects. We liked the location, just two blocks off the main road. Only eight rooms which was more like a homestay than a hotel. We stayed in another hotel for the last night as our room was booked but no comparison to the friendly atmosphere at Secret garden.

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Norway
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice, good atmosphere,, clean rooms, and nice staff. In Center of Tulum,but in a quiet street is this secret Nice garden with really nice and comfortable rooms. Perfect for exploring The Tulum area with cenotedykking, beaches, Maya Ruins, and as we did, exploring the waterfilled caves. Will come back.

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Marine on Saint Croix, Minnesota
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 21, 2015

We slept well during our two night stay. Bathroom mirror wasn't well lit so it was a challenging shave. Water pressure in shower was low. Staff was friendly and helpful. Lorie thought this place deserved a 6 or 7 on our sliding scale - I'm 50/50 on this property. It was a good value. I wasn't crazy about the location.

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Calgary, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2015

We stayed at the Secret Garden on Jan 27-30. The location is very good with walking access to all types of transportation, restaurants, bike rentals (highly recommend for Tulum), etc. It is a "collectivo" away from the beach. The staff are terrific in all aspects --- too many to mention! In addition to that they are sociable and care about... More 

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1 review
4 of 5 stars Reviewed February 15, 2015

Couldn't fault the room and lovely outside garden area. My only complaint was the reception roof having work carried out until 10.30pm at night, it was a bit noisy. Staff were friendly and helpful, I would definitely stay again.

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