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Secret Garden Hotel

3.0 of 5 Sagitario Poniente Street #54 | Downtown, Tulum 77780, Mexico
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Certificate of Excellence 2014
Secret Garden Hotel
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Secret Garden Hotel
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402 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Darmstadt, Germany
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 9, 2014

Tulum is a very pretty and expensive place, and to my surprise accommodations in the town are also expensive. I came across the Secret Garden when I was about to book something else and I didn't regret my decision. The price we paid was very competitive for Tulum. Alex gave us lots of useful information, lent us towels for the... More

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London, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 6, 2014

Stayed here with my girlfriend. Rooms were very nice and the outside garden was wonderful. A great place to relax, read and talk. They also gave unlimited coffee, biscuits and fruit. Staff were very good. Accidentally poured bleach on a pair of my shorts and refunded me a day of the stay. The shorts were definitely more expensive than one... More

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1 review
4 of 5 stars Reviewed October 5, 2014

It was a very wonderful place and the staff was very friendly (they helped us to get around, planning tours, etc.). In the morning we could drink coffee for free. We enjoyed the nights there and can recommend the secret garden inn.

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Mechelen, Belgium
1 review
5 of 5 stars Reviewed September 23, 2014

we had a great stay in this hotel: nice room and bathroom, superb garden, very friendly staff who helps you with planning your stay in Tulum. There is a dog at this property, so very secure :) Very much recommendable!!

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Dublin, Ireland
1 review
5 of 5 stars Reviewed September 15, 2014 via mobile

I stayed at the secret garden worth two friends in august. The hotel is located a two minute walk from the main street in tulum town close to the bus station as well as a great selection of restaurants,cafes and bars. The hotel itself is comfy,clean worth a chilled out atmosphere and the staff were incredibly friendly and helpful. The... More

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Sindelfingen, Germany
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

A secret garden was one of the best hotels at our trip around Mexico. Our experience starts with the booking. A few minutes later we get a friendly welcome mail with the heplfull infos and It was no problem that we arrived early in the morning. The team made it possible that we could directly checked in at 9 o... More

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Benque Viejo del Carmen, Belize
4 reviews 4 reviews
5 of 5 stars Reviewed September 7, 2014

I stayed there for four nights. Had a wonderful experience, friendly and helpful staff, clean comfortable place, free WiFi, free snacks all day and night in a nicely landscape setting. The place is in downtown but far enough to be away from the traffic and the noise. A great place to to stay when you are in Tulum.

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London, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

We found the Secret Garden Hotel by luck and couldn't have been happier with this place. Our room was the orange bungalow and how cute ... everything you could ask for and quite bohemian in it's furnishings and decor. The setting is absolutely stunning, very tropical with the sounds of birds everywhere. At night the staff light up all the... More

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4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 2, 2014

Staff were incredibly friendly and helpful with suggesting activities and sight seeing trips. The location is perfect, right on the main strip of Tulum so close to all the restaurants, shopping and nightlife but not too loud. Great scenic little garden complete with candles, hammocks and tables and chairs make for an amazing atmosphere. Room was comfortable, clean and big.... More

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world traveler
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 1, 2014

We booked the hotel for 3 nights, but liked it so much we added another 3 nights. The staff were all super friendly & helpful! The best out of our travels. The room isn't fancy. It's rather simple but it's amazing because of the little details & thought they put into it. The place has a/c, fan, wifi & snacks.... More

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Additional Information about Secret Garden Hotel

Address: Sagitario Poniente Street #54 | Downtown, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Hotel Class:3 star — Secret Garden Hotel 3*
Number of rooms: 8
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