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All 76 Tulum hotels

Hotel Kin Ha Pueblo

2.5 of 5 Hotel   |   Orion Sur s/n entre Sol y Venus, Tulum 77780, Mexico
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Ranked #62 of 76 hotels in Tulum
A recent review
3 of 5 stars reviewed 6 days ago
LSG83501 Lewiston, Idaho
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47 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Lewiston, Idaho
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I arrived late in the day, in the dark, and was dropped off on the main drag. No one seemed to know where this hotel was, and it took quite a while to locate it. Staff was all very nice, rooms are very minimal but clean and adequate with comfortable bed. My favorite part was the little breakfast served up... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

good location super clean. ample parking safe surroundings very quiet no iron available this is my 1st complaint 2nd complaint; breakfast is just toast, coffee and juice. no more. 3rd i opened a door, thinking that it was the door to the restroom, and found myself at another room.

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Top Contributor
100 reviews 100 reviews
100 hotel reviews
94 helpful votes 94 helpful votes
1 of 5 stars Reviewed February 28, 2014

I'm not normally prone to writing one-star reviews, but in this particular case I would make an exception... This 'hotel' is actually a very cramped assemblage of rooms two blocks away from Tulum's main drag. The upper part of the rooms' doors consist of nothing but mosquito netting, plus there are air vents and locked interior doors between rooms. You... More

Was this review helpful? Yes 1
Suad F, Gerente at Hotel Kin Ha Pueblo, responded to this review

Good evening! We are very sorry that did not like Tulum the hotel and the beach, as regards the reception, it is made of masonry, I do not know where you saw the "wooden shack" .If you had to wait for the room, check out is at 11.00 am, we need to clean the rooms, remember the check in is... More

Senior Contributor
24 reviews 24 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 19, 2014

When we first arrived in Tulum we found our reservations were lost at the hotel we thought we were staying at. We went down the road and found a lovely hotel at Kin Ha. Shaded, nicely decorated with a complimentary breakfast and friendly staff. Economical and located to great restaurants and nightlife.

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Jersey, United Kingdom
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 7, 2014

Clean, spacious rooms in a single storey building arranged around a courtyard with hammocks outside each room.  Quiet area of town but close enough to main street with restaurants.  No aircon but does have a ceiling fan (for price, I would expect aircon).  Friendly, helpful staff.  Basic breakfast of bread, jam, juice and coffee served on roof terrace.  Use of... More

Was this review helpful? Yes 1
Gothenburg, Sweden
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 20, 2014

Made a reservation at the hotel when in Tulum for the following night. When we arrived the next day they for check-in they had no room available for us. They told us that they had taken on an internet booking instead as we had not paid a deposit. A deposit they did not inform us about at the time of... More

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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed here for four nights in the middle of our backpacking trip through Quintana Roo. I was sick a good bit of the time due to some questionable food from a vendor in town. Thankfully, this hotel was a fantastic place to rest up and recover. We were only supposed to stay for three nights but ended up staying... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 4, 2014

We initially booked with this hotel for our stay in Tulum town. They were very responsive to my emails inquiring about reservations. However, when we decided to book somewhere else instead, the tables turned. Somehow the hotel had double booked our reservation through (we were told) a VISA glitch. They refunded the first charge right away on cancellation but despite... More

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Newark, New Jersey
Top Contributor
62 reviews 62 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed October 5, 2013

It was hard to find, and it certainly didn't help that we were arriving late. The hotel is smack in the middle of a community of the main road, so it's easy to miss as it looks like just another housing complex. The receptionist was outside as I don't think they have room for indoor check-in. And though it was... More

Was this review helpful? Yes 1
Montreal, Canada
Top Contributor
66 reviews 66 reviews
13 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed March 31, 2013

I came to this hotel to avoid all inclusive resorts and be in a typical small mexican hotel. I have knowned the Riviera Maya for 23 years and this hotel was by far my worst experience EVER ! The room ( the superior one ) was ok and clean but the AC never worked. Gladly, I did not really need... More

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Suad F, Gerente at Hotel Kin Ha Pueblo, responded to this review
Google Translation

Hola Nancy, me presento soy Suad, la nueva administradora por Kin Ha Pueblo. Lo siento mucho que su estancia no... More

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Additional Information about Hotel Kin Ha Pueblo

Address: Orion Sur s/n entre Sol y Venus, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Kin Ha Pueblo 2.5*
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Official Description (provided by the hotel)
"Hotel Kin-Ha Pueblo”, is located in the Riviera Maya that might be the best destination in the Mexican Caribbean. The Hotel, which in Maya means "Sun and Water" was inaugurated in August 1999. It is in a region where its main features are the archaeological sites, history, and nature conservation still today in this village of the Riviera Maya is preserved language and traditions as important as in the past.About 60 minutes south of Playa del Carmen. Tulum is a ideal for solitude, contemplation and communing with nature, it is close to the archaeological sites of Coba, Muyil and Tulum, this regarded as the only built on the shore of the sea. There are many around cenotes (fresh water wells) where you can do snorkeling or diving cave. "Hotel Kin-Ha Pueblo”, located in the center of the town of Tulum and 2 blocks from Main Street and 4 km from the beach is the best option. Can be found around the Hotel, supermarkets, international & Mexican restaurants, internet point, banks, post office, car rentals, bike rentals, boutiques, jewelry, etc.. The "Hotel Kin-Ha Pueblo” has ten rooms with queen size bed, double or single, private bathroom, fan or air conditioning (no TV), hammock on the terrace overlooking our garden. We have Included services : private security, safe box (ask in the reception) and parking overnight, continental breakfast included, doctor in call,. With charge : Airport transfers,tours, rent bicycles, rent car, dive, yoga, massages and more. ... more   less 
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  • At what time does the pool open each day?

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