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Azucar Hotel

Tulum Hotel Zone Km. 7.5, Carr. a Boca Paila, Tulum, Mexico
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129 Reviews from our TripAdvisor Community

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San Francisco
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Avoid the room Selvamar, it is a big lie. I went there after reviewing tripadvisor pictures and reviews. All the pictures you see are pictures from the 3 nice other rooms. Selvamar is the cheapest room so review the new pictures I uploaded before making your decision. Cons : => There are problems with the noise. You hear cars and... More 

Helpful?
1 Thank jbpringuey
Brownsville, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2015

My family and I stayed in 'La Cabaña Deluxe. It was 6 adults and 2 babies. We had a wonderful stay. We checked in Saturday PM and checked out on Monday morning. Our stay felt a lot longer than 2 days since we managed to relax and find things to do down the strip. The staff was incredibly friendly and... More 

Helpful?
Thank natzcar
Monterrey, Mexico
Level Contributor
242 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed November 30, 2015

My wife and I stayed four nights at this cabana and had an incredible holiday. Our room was great and the view from our room was spectacular. Each night we listened to the waves hypnotize us, as we drifted off into dreamland. There is no breakfast included however there are plenty of restaurants and cafes within 2-3 minutes. Sunsets were... More 

Helpful?
Thank mikeycee0630
Toronto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2015

First of all the staff are INCREDIBLE! Marhta, Roberto and the team were so friendly and did anything they could (with very limited english) to make our stay perfect. We woke every morning to the ocean breeze and views of the sandy beach from our balcony There is a wine/beer store 5 minutes to the right on the road and... More 

Helpful?
Thank nicole6537
Casablanca, Morocco
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

The service is more than perfect. Martha y mario were very kind and helpful. The room is very beautiful and very clean. There is no restaurant and bar and this hotel but there are a lot at two mininutes walk only. The beach is clean and the sea is blue like in the pictures.

Helpful?
Thank Sah0ura
Eugene, Oregon, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 17, 2015

We stayed in the cabana on the stilts last April and had a lovely time. The cabana's have their own private beach with chairs and umbrellas. All the cabanas have a hamaca and either a porch or a terrace and a little kitchen. I liked that there is no restaurant or bar attached to the hotel so it was pretty... More 

Helpful?
1 Thank Kim G
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed October 8, 2015

We made online reservations for 2 nights, then we stayed another 2 nights, and then decided to finish off out trip there on the beach for the final 2 nights. It is rustics, but has such a unique feel to it that we didn't want to go anywhere else. The sun rose directly in front of the cabin sliding doors... More 

Helpful?
Thank blissfulbeading
Montreal, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 26, 2015

We booked this hotel the morning of our arrival and got the Honeymoon suite for about half price. Pros : - Staff. They were quite friendly. Our Ipad burned-out our first night at the hotel and it was entirely booked the next day. Without access to wifi/internet we were in a bit of a pickle but Angel at the front... More 

Helpful?
1 Thank ONeil-84
Canberra, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 11, 2015

I understand that they are going for the rustic cabana feel, but this was way below what we were expecting. For the price we paid we felt ripped off, there were cockroaches in the room, a useless pedestal and ceiling fan which did nothing to aid in comfort and a bathroom with only a swinging door falling off it's hinges.... More 

Helpful?
2 Thank BrettJameson
New York City, New York
1 review
5 of 5 stars Reviewed June 22, 2015

My girlfriend and I visited here in mid-March and stayed in one of the lower units. It's quite simply a lovely place to stay, and we could not have picked a better hotel for our vacation. Instead of the mainstream, corporate and grand production vibes of some of the larger places nearby, this place has only a few units, and... More 

Helpful?
Thank dpblu00
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