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El Pez at Turtle Cove

#9 of 80 Hotels in Tulum
Certificate of Excellence
Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
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El Pez at Turtle Cove
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El Pez at Turtle Cove
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501 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Santa Monica, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at El Pez for about a week and had a great time. The property is right on the water with fantastic views and comfortable rooms, but lots of hotels have that. What sets El Pez apart is the fantastic service. From the concierge staff (Lina, Marianna, and Marco) to our daily waiter Jesús, everyone was so friendly and... More 

Was this review helpful? Yes 1
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Jasoloco! Thank you so much for recommending El Pez to your fellow travelers! We love to hear how much you enjoyed the service from all of our staff! We are glad you enjoyed the food in our restaurant as well and found the breakfast huge and satisfying! We hope to see you again soon! Sunny Regards, Julia and the... More 

Houston, Texas
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fourth trip to Tulum and El Pez has been the best! Our room was beautiful, views were amazing, and the service from the front desk to the bar to cleaning staff was wonderful. Everyone was very nice and exceeded our expectations. We were especially charmed by the hotel when we came in late one night, only to have the front... More 

Was this review helpful? Yes 1
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Marisa, We are so thrilled you got to experience the magic of the turtle laying her eggs while you were with us!!! We LOVE to share that experience with our guests and know it is one of the things that make Pez so special! Thank you so much for sharing your review with your fellow travelers. We are so... More 

Phoenix, Arizona
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My mom and I just finished a week long stay at El Pez. Our experience was nothing less than amazing. The facility was great, and the staff was even better. Everyone was extremely friendly and accommodating. They gave great suggestions regarding eateries and activities and were very willing to help arrange tours and transportation. Lina was particularly helpful in this... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hola Erin! Gracias chica for your review! The staff truly appreciate it. Lina especially sends her "Hola!" and thanks you for the special mention! We are so happy that you enjoyed your stay with us so much and are already planning your next trip! How wonderful! We look forward to seeing you again!! All our best, Julia, Lina and the... More 

Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you fantasize about sleeping on the beach, but don't actually want to sleep in the sand (or seaweed - it's everywhere right now), this hotel will make you happy! My husband and I just spent a week at El Pez and it lived up to our high expectations. The concierges, Lina and Marco, made us feel at home, answered... More 

Was this review helpful? Yes 1
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hola amigos! We love to hear that you definitely want to come back to El Pez! Thank you so much for sharing your experience with the TripAdvisor community! We love the title of your review too-"beach at our doorstep, and pelican fly-bys!" :D The staff appreciates you mentioning them by name and it's so sweet of you to even give... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I originally intended to stay at "La Zebra", which is from the same owners as I discovered when trying to book my two nights, so they offered me this hotel "El Pez", so I took my chances as a relative recomended "La Zebra", so I was not expecting it to be this good. I was very well received by the... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Antonio, We truly appreciate your review! We are thrilled that you found the La Casa Luxury Room just like home for you and your beautiful family! We love that you were able to see the magic of the turtles laying their eggs as well-always an amazing experience we love to share with our guests. We hope you are able... More 

Brookline, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

I just got home from several days at El Pez at Turtle Cove. The room was beautiful, the staff were all so very friendly and helpful. Tulum along with so much of the rest of the gulf coast is experiencing an inundation of Sargassum seaweed. This property does a better job than most others in the area of trying to... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Weintraub's, Thank you so much for sharing your experience! We are so happy you enjoyed falling asleep to the sounds of the waves each night! We also appreciate you mentioning our effort to keep our beach clean. The area has experienced an unusual amount of seaweed this season, but our maintenance team work hard to keep it as clean... More 

England
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

El Pez is located at the end of Turtle cove on the beach - there are a number of restaurants and bars within easy walking in this area. Tulum town is set away from the beach. We grabbed a taxi when we went there. The hotel has beach front cabanas, rooms and a beach house. The restaurant serves bar food... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Murphysmob, We cannot tell you enough how much we appreciate your kind review! We always love to hear that our staff is what truly made a difference in your stay, as they work really hard and love the recognition! So glad that you enjoyed our yummy smelling organic products in the rooms as well. We hope to see you... More 

Brooksy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We strolled upon this place while walking a long the beach in Tulum... the food was amazing! We had the fish and shrimp tacos, tostadas and enpanadas.. all were delicious! The coffee here was also good! - a plus coming from NZ ;). Staff were really friendly and welcoming.. nice area outside to relax. Came back for breakfast the following... More 

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Br00ksy! We really appreciate you taking the time to write a review! How wonderful that you happened upon us while strolling the beach-we love that! So glad you enjoyed the food and came back for breakfast. We hope you are able to come back to Tulum and visit us again soon! Sunny Regards, Julia and the Pez Team More 

United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in May. El Pez was a natural relaxing place for us. The room was so wide and bed was comfortable. All staff were extremely friendly, especially the lady receptionist. Food so good. We highly recommend this hotel.

Was this review helpful? Yes 1
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear David, Thank you so much for recommending us to your fellow travelers! We are so happy that you found El Pez to be a naturally relaxing place-what a great compliment! With so many choices to stay in Mexico, we are grateful you chose to spend your time with us. We hope to see you again soon! All our best,... More 

St Louis, MO
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at El Pez for our ten year anniversary trip. This review is of their food for dinner/lunch. Upon our arrival, they greeted us with drinks. They were very refreshing and ice cold! We had the steak torta sand which for lunch and thought it was good. For dinner another night, I had the beet salad... More 

Was this review helpful? Yes 1
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Skinker 2, Thank you so much for your review! We always appreciate our restaurant getting love from our guests as well! We will look forward to your review of the hotel and hope you enjoyed it as much as you did the food. Thank you for choosing El Pez for such a special occasion! We hope you are able... More 

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