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El Pez at Turtle Cove

#5 of 81 Hotels in Tulum
Certificate of Excellence
Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
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1 room 1 guest
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El Pez at Turtle Cove
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521 Reviews from our TripAdvisor Community

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Traveler rating
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    18
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
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    (521)
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    (158)
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    (104)
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    (114)
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Rangely, Colorado
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I had a wonderful trip to Tulum. El Pez has an excellent staff who were all very accommodating. The restaurant is beautiful and the food was delicious. The hotel grounds are nice and clean. We stayed on the ground floor of Beach House 1, which was awesome. I would recommend this hotel for individuals/couples who are looking... More 

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Ana, We cannot tell you enough how much we appreciate you choosing to spend your honeymoon with us at Pez! We love being part of such a special time in your lives. The staff all send their best wishes. Thank you for recommending us to your fellow travelers! We hope to see you again for an anniversary trip perhaps!... More 

Adelaide, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Where do I start! El Pez and our stay in Tulum was the highlight of our recent holiday through the US and Mexico. We decided against staying in an all inclusive resort and it was the best decision we made. El Pez was the perfect balance between luxury and local. We arrived late on our first night. We were greeted... More 

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hola Allie and Gavin, You guys are so sweet, we all want to thank you for taking the time to write such an amazing review for us and especially for letting us know that we succeeded in making your stay with us as pleasant and unique as possible. We really put our best effort in this and we love doing... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 5 days ago NEW

We chose to begin our vacation at El Pez in Tulum for 5 nights before moving up the coast to complete our holiday at higher-rated and more expensive Belmond Maroma Resort and Spa. El Pez compared favorably, it was relaxed, cozy, and well located to explore the area. We very much enjoyed our second story Cabana at El Pez (toward... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Adam! Thank you so much for taking the time to write a review! We are glad you enjoyed your upstairs luxury cabaña and were able to relax and enjoy the sweeping views. We are most pleased that you remarked about the staff! We all love helping to ensure our guests have a wonderful time while in Tulum, so we... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Amazing holiday. Very homely. Loved no television, but excellent wifi. Great staff who looked after us all the way through. What a team! Recommend getting a special day trip based on Mariana's advice. Can't wait to come back!hope it is the same

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Matt! We love your review "Holiday in Paradise!" Thank you so much for sharing your experience with TripAdvisor! We do have such a great team here and they appreciate the love from guests like you! We can't wait for you to come back either and promise that we will always have the same loving, attentive staff! We are a... More 

Newington, Connecticut
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My family of 4 with a 11girl and 13 yr old boy stayed for 3 nights right after we spent 6 nights at the Moon Palace in Cancun and I'm glad we did. I wanted something peaceful after busy cancun and this was the perfect, relaxing end to our trip. The quaint hotel is in the middle of the hotel... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear TDTravler, We really appreciate your kind review! We were so happy to read that this was the perfect, relaxing end to your trip! We enjoyed getting to know your lovely family and appreciate your patience while we thoroughly cleaned the pool! So glad the kids were able to enjoy it! And we love that you all were able to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We came her on our honeymoon, it's the perfect place for us! The staff is down right genuine, so kind, down to us all being on first name basis. Jesus, Marx, Guillermo, J. Carlos.... Everyone was amazing. J Carlos is in English school... He loves to have conversations :) We will definitely be back soon

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Monsterpat! Thank you so much for choosing to spend your honeymoon with us at El Pez! Jesus, Marx, Guillermo and Juan Carlos all say thank you for their special shout outs and send their holas! We all enjoyed getting to know you and are happy we could help make your honeymoon so memorable. We look forward to you coming... More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

Love! love! Love! Loved my stay at El Pez! From the moment I stepped foot onto the reception area to the views I had waking up in the morning from my comfy bed, everything was just a little piece of heaven for my mom and I. All of the staff was welcoming, helpful, so kind, and accommodating. The breakfast that... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hola Carla (y mami)! We love love love you too!!! Thank you for such a heartfelt review! We love when guests find pleasure in the simplicity of Pez-what a great compliment! We aim to help every guest relax and find their own piece of heaven during their stay, so we are so thrilled that we accomplished that for you. The... More 

Lawrence, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our room was comfortable. Location was pretty central to our needs. Sea Turtle nests in front of our room. Service was excellent. Food was excellent. Travel planning for day trip was excellent. Bed was very comfortable. We were located on the beach. We were part of a house that had a common area with kitchen that we used. Air conditioner... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Dorthy, Thank you for taking the time to write a review! We appreciate your feedback and love to hear that the service and food were excellent! Thank you also for letting us know about the air conditioning so we can work on that right away! We hope you all are able to visit us again! All our best, Julia... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I came her for a wedding in mid-June and I was really happy about my stay there. Unfortunately, the weather didn't cooperate during the bulk of the trip but I was able to enjoy my amazing view from my beach house room on my first night and my last. The room I was in was amazing. It was on the... More 

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Diane! We truly enjoyed having your group here for Jill and Mel's wedding! Despite the rain, it was such a beautiful time, made even more special by all of you! The staff really appreciates you taking the time to write a review. We are happy to hear how much you enjoyed breakfast and all the goodies from our restaurant... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

Tulum is amazing, El Pez is even better. Got to hotel, warmly greeted by the amazing concierge Lina, got complimentary drinks (amazing kon tikis) and immediately felt at home. Amazing room, literally a stone's throw from the beach. Large bathroom, balcony looking over the beach. Amazing food!!! El Pez was amazing!!. If you're looking for an all inclusive experience tulum/el... More 

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Sheldon! Thank you so much for sharing your review on TripAdvisor and FB! Double the love-thank you!!! Our guests are always amazing, but you were even better! ;) We appreciate your enthusiasm for Tulum, our location and our food! We hope you are able to check out our new property in Nicaragua, and then come back to Pez! Sunny... More 

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