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El Pez at Turtle Cove

#4 of 79 Hotels in Tulum
Certificate of Excellence
Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
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El Pez at Turtle Cove
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El Pez at Turtle Cove
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454 reviews from our community

Traveler rating
    368
    64
    16
    3
    3
See reviews for
94
247
16
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Windsor, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We recently stayed at El Pez for three nights, the staff welcomed us from the moment we arrived, with a wonderful drink in the terrace overlooking the beach. We had a wonderful experience, relaxing, the rooms in the cabanas were clean and comfortable and location was amazing as just next to the sea. While the hotel was great with children,... More 

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Paris, France
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel was gorgeous, comfortable and fantastic, quite place to have rest and to enjoy the long beach front (special thank for the staff cleaning the beach each morning). The restaurant proposes a good and stunning variety, but my favorite dish was of course the fish of the day, always with margarita. Elpez is very well maintained and staff was very... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

This was our first trip to Tulum. My wife and i have 2 kids aged 7 and 5 and they had a blast at El Pez. Great family spot. Great feel. We stayed in "La Casa" as well as the Cabanas while we were there - both were very well appointed and comfortable. The kids enjoyed the pool as well... More 

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Burlington, Vermont
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We had a great stay in Tulum. The beds at the Hotel Pez where comfortable. The Beachouse where we stayed was very clean. Right on the beach. The hotel staff were fantastic. Lina brought our sick son a fresh coconut water to rehydrate him. All the staff were incredibly nice and especially with our son. The Margharitas were unbeatable. The... More 

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Aspen, Colorado
1 review
3 of 5 stars Reviewed 6 days ago NEW

These "luxury" cabanas were every bit as dreamy as they looked in the pictures. We only checked in for a short stay as we drove from Cancun and had to leave at 4:30 in the morning to catch our flight back to the states. The Manager was very friendly and helpful and even arranged for a departing breakfast basket as... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear LC, We were so sorry to hear that your hot water went out! I really wish you had been able to stay with us more than one night, so you could really experience El Pez to the fullest. We do have a night security guard on duty who would have been able to help you. During times of high... More 

washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I just returned from our 8th trip to Tulum and our 4th stay at El Pez. We've seen it transform from a six room villa on the beach to a top notch, gorgeous hotel with everything you could need or want on vacation....with the the same small-villa feel that we fell in love with four years ago.... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Taylor! We can't tell you and Norm (and now lil Alexander!) how happy we are that you keep coming back to Pez!!! We always enjoy seeing you and spending time with you and now it's even more amazing to meet Alexander and see the circle continue! Guests like you are why we love what we do! The staff always... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago NEW

We escaped Boston’s miserable winter in mid-March to the warmth of Tulum and the caring staff at El Pez. The accommodations exceeded our expectations with the cleanliness and the degree of service on all levels of the El Pez operations. My wife and I are both in the service and hospitality business for over 25 years, so we recognize and... More 

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Melbourne
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a really beautiful location - we loved Tulum. Our room (#12) was great, fabulous views and perfect size for the 3 of us. The staff are incredibly helpful and friendly, and are definitely an enormous asset to this property. There were just two things that stopped this from being a 5 star review. The first was an issue... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Yoyo, Thank you for taking time to give your feedback and sharing your experience. We were really sorry to hear about the issues you had with the shower. This is something that can be easily fixed if you just let us know. The burners for the hot waters are on the outside of the cabañas, so it is true... More 

Washington State
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

For our visit to the Tulum are, we stayed in the jungle outside of town. But when we wanted a good dinner, we came here to El Pez. It was so good, we came again 2 nights later. We're generally pretty budget travelers, but we value food and drinks prepared with a lot of care, and the El Pez restaurant... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Oly, Thank you so much for reviewing El Pez Restaurant! We are so happy to hear you found the food and drinks prepared with care! We definitely try to put love into eveything we do and we are happy you experienced that! We hope that next time you are in Tulum you are able to stay with us too... More 

Durango, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

We had a 6 night stay at El Pez in March 2015 for a Spring Break trip with our 2 teenage daughters. Wonderful property - would definitely recommend to others. We stayed in an upper level luxury cabana. Very spacious - comfortable king bed for us, and roomy trundle bed for the girls, with plenty of floor space and a... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hola Chica! Thank you so much for taking the time to write a review! We really appreciate your comments and want you to know that we took your advice and will be adding chairs and a table in the cabañas very soon! We love that your girls enjoyed the pool so much and getting to know our resident iguanas-Pancho and... More 

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