We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 76 Tulum hotels

El Pez at Turtle Cove

Save Saved
You added El Pez at Turtle Cove to your Saves list
Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Hotel website
Hotel amenities
Offers & Announcements
HOTTEST FALL SALE ! 25%
  • Overview
  • Reviews (353)
  • Photos (399)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (115)
  • Location
  • More
El Pez at Turtle Cove
Ranked #4 of 76 hotels in Tulum
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Tulum
Check In Check Out
true
Write a Review

353 people have reviewed this hotel

Traveler rating
    285
    51
    12
    3
    2
See reviews for
57
198
15
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Wolverhampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A fantastic luxury hotel! The hotels location could not be better, sitting right on the beachfront at Tulum. The staff were incredibly friendly and helpful; the overall quality of the service in the hotel is excellent. The food in the hotel is high quality. Overall, a brilliant place to stay! Strongly recommend!

Was this review helpful? Yes
Hastings on Hudson, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

We had a great time at el pez this month. While the location is beyond beautiful, the rooms clean and attractively designed, the delivery of coffee to our porch each morning was appreciated, and the lounges and 2 for 1 mojitos were a pleasant end of day ritual, the best thing about this particular experience was the people who work... More

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

Had the pleasure of staying at El Pez for 4 days and I couldn't have been happier. Friendliest and most accommodating staff I have encountered! The location of El Pez is amazing, it has it's own little bay where there is lots of sea life and birds to watch. Would recommend El Pez to anyone travelling to Tulum!

Was this review helpful? Yes
Brooklyn, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We absolutely loved El Pez in Tulum. We instantly felt right at home when we checked in, was offered a complimentary cocktail, and had our bags brought up to our room. When we saw how spacious our room was, and the view from our beach front terrace, we were in LOVE! My husband and I enjoyed every second at El... More

Was this review helpful? Yes
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

A great relaxing and comfortable beach side hotel. The staff are very helpful and very accommodating. The food was outstanding, especially the Sunday brunch! Highly recommended for friends, couples and families. It's a great place to stay whilst in Tulum!

Was this review helpful? Yes
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I just spent 3 relaxing nights at El Pez.The rooms are comfortable, the over bed airconditioning 'sheet' amazing and the ocean views and breeze makes the balcony a lovely spot to relax. The staff are welcoming and helpful and we'd recommend this hotel for a visit to Tulum to anyone

Was this review helpful? Yes
ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear Auswild, thanks a lot for your comments about El Pez, we are very glad that you had a comfortable and relaxing time with us, that is exactly what we work for everyday and your comments are the best gratification for us. Please let us know if you plan on comming to Tulum again. More

Los Angeles, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We had a wonderful 4 nights at El Pez last week. The staff was extremely accomadating and friendly. They went out of their way to make sure that we had a comfortable stay. On our first night, due to some unexpected maintenance in the kitchen, we were upgraded to another room because our room shared a wall with the kitchen.... More

Was this review helpful? Yes
ElPezTulum, El pez team at El Pez at Turtle Cove, responded to this review

Dear Tina, thanks a lot for your kind review, we are very happy that we could be part of your love story. Thanks again for being so understanding and open. It was a real pleasure having you as guests in our loved hotel. Please let us know whenever you pkan on comming back to Tulum. More

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at El Pez for. 5 nights then extended for another 3 nights. We couldn't get enough of the place. The staff were amazing, the accommodation was impeccable and the view to die for. We couldn't fault the place at all. Highly recommend this hotel to anyone visiting tulum. Wish we could have stayed longer. It is right on the... More

Was this review helpful? Yes
ElPezTulum, El pez team at El Pez at Turtle Cove, responded to this review

Dear Tony, thanks a lot for your comment about our loved hotel, all the staff were very glad to have you as a guest. We loved that we were able to surprise you and make the most out of your vacation. Please let us know whenever you are planning on returning to Tulum. Everybody sends you a big hug. More

Durham, North Carolina
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife, ten year old daughter and I spent two wonderful nights at El Pez last week. The staff (Edouardo, Lina, and Orfe in particular) were gracious, friendly and helpful in every way. The room itself (Luxury Cabana, $232/night on special) is simple and spare but clean and well designed - the in room safe is a nice touch. Despite... More

Was this review helpful? Yes 3
ElPezTulum, El pez team at El Pez at Turtle Cove, responded to this review

Dear Gary, thank you for your great comments about El pez, we are very happy that you were able to enjoy your stay with us with and take the most out of Tulum and our special setting at the Turtle Cove. We wish you the best this year including an opportunity for travelingt o Tulum again . Hopefuly we will... More

Batavia, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

We traveled to Tulum for wedding. Mexico is not our preffered destination; we are spoiled with opportunities to travel to Bali, Fiji, Maldives, and others. Expectations were low. And what a pleasant and unexpected surprise! Place is great. Staff is fantastic! Marianna, Lina, Eduardo were accommodating, helpful, and genuinely nice! Marco and other restaurant staff was fantastic! We wanted nice... More

Was this review helpful? Yes
ElPezTulum, El pez team at El Pez at Turtle Cove, responded to this review

Dear Dima1768 , thank you for taking the time to leave us a comment, we really truly appreciate it. We put a great effort in showing visitors the best of our people and our loved Tulum. We are really glad El Pez and Tulum exceeded your expectations and you had a relaxing time before your moving like you hoped. Please... More

Owners: What's your side of the story?
If you own or manage El Pez at Turtle Cove, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to El Pez at Turtle Cove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about El Pez at Turtle Cove

Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum

399 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (391)
Viewed
Room/suite (64)
Viewed
View from room (52)
Viewed
Family/play areas (1)
Viewed
Dining (51)
Viewed
Hotel & grounds (76)
Viewed
Pool/beach area (50)
Viewed
Bathroom (6)
Viewed
Other (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Tulum with
any amenities

Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style
#1 Family Hotel in Tulum #4 On the Beach Hotel in Tulum #5 Romantic Hotel in Tulum
Official Description (provided by the hotel)
El Pez evokes the feeling of a private villa on the beach, with all the amenities of a small boutique hotel. Featuring six Luxury Cabanas, four Sea Front King Rooms and Two Sea View King Rooms, suitable for solo travelers, couples and families, El Pez is situated at picturesque Turtle Cove, where the Mayan fisherman and pelicans create a visually stunning seascape from the hotel balconies and around the hotel grounds. The setting is both intimate and romantic and a stunning backdrop for weddings, family gatherings & romantic getaways. ... more   less 
Number of rooms
18

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of El Pez at Turtle Cove and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from El Pez at Turtle Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer