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All 76 Tulum hotels

El Pez at Turtle Cove

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Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
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El Pez at Turtle Cove
Ranked #2 of 76 Hotels in Tulum
Certificate of Excellence 2014
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366 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New Jersey
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our first stay in Tulum. The service, food and staff were so top notch. Thanks to Lina, Marco antonio, and especially Gregorio for everything. We also experienced the evening breeze air con technology and were very impressed. The ocean breeze was continuous so staying cool was not a problem. Watching the pelicans in the cove was another... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We were treated like royalty at El Pez, from the moment we arrived. The staff were friendly but not pandering and the service generous without being overbearing. Complimentary cocktails and unbiased advice were gratefully received and there was a genuine interest in our feedback when we departed. The dinner and breakfast we ate at the hotel restaurant were the two... More

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Senior Contributor
37 reviews 37 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Exactly what we were after.. Luxury on the beach but with an authentic feel that you don't get at the big resorts. Staff were so friendly, great spacious rooms and awesome day beds and cocktails. The no air con is not an issue as great sea breeze. Highly recommend it!!

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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived in Tulum we knew we were going to love it, but El Pez sealed the deal. It is a beautiful hotel that is very well run and the food, service and property are so nice. We loved it. Even though we had been in another hotel in Cancun for 6 days, our honeymoon truly began... More

Was this review helpful? Yes 2
Auckland, Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Having just spent 6 days in Tulum we think we stayed in the best place of all. Total beachfront so beautiful outlook and so quiet and relaxing. The staff is amazing - just couldn't to do enough to make our time in Tulum special. We ate in a number of places in Tulum - all were fabulous however El Pez... More

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ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear Nicki, it was great reading your review about our loved hotel and sister hotels, we are very happy to hear that you had a great vacation with us. We really hope to see you soon and host your vacation again. Thanks again for the lovely comments. More

Tulum, Mexico
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

I am a new resident of Tulum and have been hearing about the great food and atmosphere of El Pez. I recently had the pleasure to be invited for Sunday brunch with friends and jumped at the chance. The layout of the restaurant provides a great vista view of the Turtle Cove. There was 2 piece acoustic group playing traditional... More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was the 2nd of 3 places we stayed in Tulum. We spent 3 nights great nights here, and would definitely return. The staff are very friendly and helpful, the rooms are beautiful the overall experience was serene and relaxing. We went here in July so it was very hot, just ask the front desk for an extra fan, or... More

Was this review helpful? Yes 1
ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear Jessica, thank you for taking the time to write such positive review about our loved hotel. We are very glad you had a great relaxing time with us. Hopefully you will let us host your next vacation in Tulum. Warm regards. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We absolutely loved our time at El Pez. If you are looking for a place to rest with scenic views in Tulum, with good food and a truly wonderful staff - El Pez is the place to stay! Many of the other hotels in Tulum are more geared to late night parties, and we were so relieved to find a... More

Was this review helpful? Yes 2
ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

My dear Amira, it was great meeting you and having you as guests, you filled this place with such lovely energy and thats what nurture us and what we work for. The whole staff loved that you returned to us as soon as you could. Please recieve a warm hug from everybody here and consider El Pez as your home... More

Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Spent 4 nights at El Pez and would return in a heart beat! Delightful hotel with attentive staff (particularly Leann, the concierge), comfortable rooms and perfect location at edge of the Tulum hotel zone. Hippy chic decor with one part understated elegance with another of barefoot chilling. One word of warning. If you are in a room which backs into... More

Was this review helpful? Yes 1
ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear Paul, thanks a lot for taking the time to write such kind words about our loved hotel and our best resource, out people. Having you here as a guest was great and makes our job so much easier. let us know whenever you plan your next trip to Tulum. More

Nottinghamshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just got back from 2 weeks at El Pez, relaxed, rejuvinated and well fed. The staff on reception were stars - helping with trip advice (see my other review on 'what to do when in Tulum) and also helping us to recover a mislaid Go Pro Camera left at a wonderful local bar and restaurant - Om Tulum. Thanks Lina... More

Was this review helpful? Yes 1
ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Hola Sally! Thank you so much for taking the time to write such a kind review for us. It was lovely having you and your family as guests. We are very glad we could be part of your vacations and birthday memories... And so happy about your go pro!!! Please let us know whenever you are planning your next trip... More

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Additional Information about El Pez at Turtle Cove

Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Number of rooms: 18
Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum

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