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El Pez at Turtle Cove

3.0 of 5 Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
El Pez at Turtle Cove
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El Pez at Turtle Cove
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423 reviews from our community

Traveler rating
    341
    61
    15
    3
    3
See reviews for
71
244
15
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I recently stayed 3 nights at El Pez and from the moment you step onto the property, you just get the feeling that this place is special. First off, the ocean is at front door. The sound of the surf was magical. The food was incredible and the staff was AWESOME. Gregorio is the man! Keep in... More 

Was this review helpful? Yes
Boston, Massachusetts
2 reviews
3 of 5 stars Reviewed 1 week ago

My husband and I stayed at El Pez for 3 nights in February of 2015. I have never felt compelled to post a review, but I felt people needed to get a true picture before booking this hotel. The good- 1. The location is convenient to walk to several good restaurants. 2. We never used the AC as it was... More 

Was this review helpful? Yes 3
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Mr. and Mrs. B, I have to say that I was very sad and disappointed to read your review. We try very hard to provide an exceptional experience at El Pez and I am sorry we did not meet your expectations. I wish I had known that the septic smell continued to be a problem. When I checked in... More 

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 5 nights at El Pez in one of their ocean view king rooms (room #6) and had a wonderful stay. The daily included breakfast was delicious - cut up fruit with yogurt and a seed/nut granola along with toast, coffee and fresh orange juice. While the beach isn't the best for swimming due to seaweed, the pelican and... More 

Was this review helpful? Yes 1
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Jen! We are so happy to hear how much you enjoyed your stay with us! Thank you so much for taking the time to share your experience with your fellow travelers! Thank you especially for mentioning that you found the service wonderful and the food fantastic! We hope to see you again soon! Sunny Regards, Julia and the Pez... More 

London England
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel does have a great situation, with wonderful views, but........ Our room at the front is just 10 feet or so from the glorious sounds of the Caribbean, but at the rear, where the bedroom is sited, it is less than 10 feet from the main road and the sound of traffic. and that means taxis and lorries will... More 

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ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Mr. and Mrs. Eyton, Thank you so much for your feedback! We were sorry to hear you found the traffic noisy during your stay, but happy to hear how much you enjoyed so many other wonderful things about El Pez and our location. Most guests do not seem to experience the same issues with the road noise, so we... More 

Larchmont, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from our stay at El Pez. We were there with our two teenage daughters. Everyone absolutely LOVED it and didn't want to leave. El Pez is in a beautiful setting on a cove with big rocks you can climb up on and watch the pelicans while looking out at the beautiful view. It isn't the best part... More 

Was this review helpful? Yes 1
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Jenny, Thank you so much for such a heartfelt review! We are so glad your daughters enjoyed their time at El Pez as well! We are so happy you enjoyed the privacy of our location and found our food and drinks great! We loved having you and your family here and we hope to see you again! All our... More 

Boulder, Colorado
1 review
4 of 5 stars Reviewed 1 week ago

A wonderful boutique hotel. From the coffee left outside our door in the morning to the warm and friendly staff, this hotel is a great choice. A short bike ride to the ruins too. Great location, easy to bike or take a short cab ride to a number of great restaurants and bars. Lina & Julia are so helpful and... More 

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Julie! Thank you so much for your review! So glad you enjoyed our location and the morning coffee basket! We also hope you are able to visit us again soon! Sunny Regards, Julia and the Pez Family More 

Nashville, Ohio, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful corner of paradise. We were greeted with free drinks as soon as we arrived. Staff was friendly throughout our stay. Private setting, great views and enjoyed the rock out-cropping which we could watch the sunrise or sunset from. While the beach is rocky it's only a short walk to the nicer beaches. Stayed with my 3 kids who requested... More 

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Jeff! We are so happy to read how much you and your 3 wonderful kiddos enjoyed El Pez! We all enjoyed getting to know you as well! Thank you for writing a review and recommending El Pez to the TripAdvisor community. We hope to see you and your crew here again soon! All our best, Julia and the Pez... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at El Pez for a week of our honeymoon and it was perfect. All the staff are incredibly friendly and kind and the food and drinks were perfect especially the breakfast. Coffee left outside our room every morning was such a nice touch. We hope to go back again.

Was this review helpful? Yes 1
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Glicko, Thank you for choosing El Pez for part of your honeymoon trip! We appreciate being part of such a special time. Thank you also for sharing your experience with your fellow travelers! We are so happy you found the staff friendly and the food and drinks perfect! So glad you especially enjoyed the beautiful breakfasts as well! We... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful view and room! We enjoyed waking up to the sunrise over the ocean. Our room was lovely and the service at the restaurant was great. Easy to get to on the beach road and parking was available.

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Hi Laura, Thank you for taking the time to write a review! We are so happy you found the room lovely and the service great! We loved having you stay with us. Hope to see you again soon! All the best, Julia and the Pez Family More 

Woodstock, Georgia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

What a wonderful hotel and staff. The location couldn't be better for seeing all the attractions in the area. A 2 hour drive to Chitzen Itza and just over an hour to Coba'. Lots to see locally as well. The guest services manager, Julia, is one of the most personable people we've ever met. Knows her business and knows the... More 

Was this review helpful? Yes
ElPezTulum, Manager at El Pez at Turtle Cove, responded to this review

Dear Dan, Thank you so much for taking the time to write such a sweet review! On behalf of the entire staff, we thank you for staying with us and getting to know everyone here! It was always a pleasure to speak with you and your lovely wife. We are so happy you found the location relaxing and the bed... More 

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Additional Information about El Pez at Turtle Cove

Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — El Pez at Turtle Cove 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum
Hotel Style:
#2 Family Hotel in Tulum
#3 On the Beach Hotel in Tulum
#5 Romantic Hotel in Tulum

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