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All 74 Tulum hotels

El Pez at Turtle Cove

Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
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  • Reviews (326)
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El Pez at Turtle Cove
Ranked #5 of 74 hotels in Tulum
Certificate of Excellence 2014
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326 people have reviewed this hotel

Traveler rating
    261
    48
    12
    3
    2
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51
189
13
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

five stars in the context of the location. This isn't a ritz carlton kind of five stars, because in tulum, it can't be. it SHOULDN'T be... tulum is off the grid- this is an 'experience of a life time' kind of five stars- but might take a night or two to get used to, if you are a hotel brat... More

Was this review helpful? Yes 2
Little Corn Island, Nicaragua
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After attending a wedding in Playa Del Carmen, I decided to spend five days in Tulum at El Pez. This was such a beautiful place to stay and the staff were extremely friendly and accommodating, a bonus for me as a solo traveler. They helped me with tours, bike rental, airport transport, and any other needs I had. They just... More

Was this review helpful? Yes 1
Mexico City, Mexico
Top Contributor
50 reviews 50 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros: -The meal of the restaurant in El Pez are delicious.(but expensive, dinner main dishes MXN$225~375) -24 hrs hot water for shower and electricity offering. -Service is good. -View from room is pretty. -Relax and cozy. -WiFi signals are good.(Cellphone signals of Telcel are weak.) Cons: -No A/C, even there are ceiling fan and sea-breeze I still wake up because... More

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ElPezTulum, General Manager at El Pez at Turtle Cove, responded to this review

Thank you so much for taking the time to write a review. We realize you had a choice of many Hotels and we are glad you choose to stay with us. El Pez is situated on such a uniquely beautiful spot on the beach in Tulum. Our cove plays host to birds, crabs, fish and turtles which makes snorkeling a... More

London
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

During an 8 night Tulum trip we spent 4 nights at El Pez. The bay is a beautiful and central location to discover both sides to this beautiful resort. We had one of the rooms off the main build rather than a Cabana which we felt was as good as the Cabana’s - a beautiful room with a very warm... More

Was this review helpful? Yes 3
sk1nny
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 3, 2014

Here is what went wrong: The fan ticking in our room was enough to keep one of us up every night of our stay, but since there was no A/C it was absolutely necessary to keep it on. No soap was put in our bathroom for two days. We were awaken by a horrible smell of septic tank, later understood... More

Was this review helpful? Yes 2
ElPezTulum, Gerente at El Pez at Turtle Cove, responded to this review

Dear Guest, We would like to thank you for choosing to stay at El Pez Hotel and we are sorry your stay was less than expected. Every review is of value and we appreciate you taking the time to write it. We value your input and always strive to make everyone"s vacation something to remember. Again thank you and we... More

Copenhagen, Denmark
Contributor
19 reviews 19 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 31, 2014

it was fantastic staying at El Pez in Tulum. I have been travelling with my brother through Mexico and we spoiled ourselves with a couple of days on the beach. El Pez was the perfect choice. The whole strip of beach is lined with hotels, hostels and cabanas but El Pez might be the best for the following reasons, which... More

Was this review helpful? Yes 3
ElPezTulum, Gerente at El Pez at Turtle Cove, responded to this review

Dear Guest: Thank you for writing this nice and extensive review.We really appreciate you took the time to do this, and also we will be very happy to welcome you back.We wish you the best and one more time thanks for sharing your expirience with everyone. El Pez team. More

1 review
5 of 5 stars Reviewed May 29, 2014

We had the MOST wonderful vacation in Tulum, and at El Pez. From the moment we walked into the beautiful, open-air "lobby," of the hotel, Karla and the other staff took wonderful care of us. They helped coordinate our outings perfectly. They gave us wonderful recommendations. They accommodated all our special needs with cheerful positivity (a child with a fever,... More

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ElPezTulum, Gerente at El Pez at Turtle Cove, responded to this review

Dear Katherine!! Gracias firts of all for choose El Pez for your vacations also we re so happy to read, that the family vacation were Wonderful and we want to let you know that we really aapreciate that you took the time to write this review. We wish you the best. And we are going to be wating for you... More

New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

Solid hotel especially for the price. Small, great service. Food on site is better than average. No a/c which didn't strike me until I came home with a bag of damp clothes -- nothing ever really dries!! That said falling asleep to the sound of the waves is pretty awesome with the shutters open. Rooms definitely vary a bit so... More

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ElPezTulum, Gerente at El Pez at Turtle Cove, responded to this review

Dear Guest: First of all Muchas Gracias for your comment that is so special for all the members of this amazing hotel El Pez, i can tell you enjoy your staying with us as we did,we hope you come back soon to this Paradaise. El Pez team More

Austin, Texas
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 22, 2014

I stayed here with a friend for a long weekend of relaxation. By the end of my three night stay, I was extremely relaxed. This hotel is intimate with very helpful and kind service. After the journey to get there, we were greeted with margaritas, which was a nice touch. We stayed in two different rooms that were nicely appointed... More

Was this review helpful? Yes 2
ElPezTulum, Gerente at El Pez at Turtle Cove, responded to this review

Madame Rosen: We are so grateful for your review and at the same time happy to read you. And please let us pamper you once again with our gifts for repetitive guests. Now in spanish Muchas Gracias¡¡¡ More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

Beautiful spot in a central area of a Tulum. Staff and service could not have been more accommodating & we had the most wondering not-your-average-resort experience! Unique, relaxing.. just amazing all around!

Was this review helpful? Yes 3
ElPezTulum, Gerente at El Pez at Turtle Cove, responded to this review

Dear Dana: Muchas gracias for your opinion that is so important for all the members of this team, and we are working very hard to be like you say Unique and we promese you we will to continue on the way. Regards. El Pez team. More

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Additional Information about El Pez at Turtle Cove

Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$
Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum

374 photos of this hotel

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Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style
#2 Family Hotel in Tulum #4 On the Beach Hotel in Tulum #6 Romantic Hotel in Tulum
Official Description (provided by the hotel)
El Pez evokes the feeling of a private villa on the beach, with all the amenities of a small boutique hotel. Featuring six Luxury Cabanas, four Sea Front King Rooms and Two Sea View King Rooms, suitable for solo travelers, couples and families, El Pez is situated at picturesque Turtle Cove, where the Mayan fisherman and pelicans create a visually stunning seascape from the hotel balconies and around the hotel grounds. The setting is both intimate and romantic and a stunning backdrop for weddings, family gatherings & romantic getaways. ... more   less 
Number of rooms
18

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