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El Pez at Turtle Cove

3.0 of 5 Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
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Certificate of Excellence 2014
El Pez at Turtle Cove
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El Pez at Turtle Cove
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382 reviews from our community

Traveler rating
    312
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    12
    3
    2
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60
218
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne, Australia
Top Contributor
66 reviews 66 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at El Pez in the middle of September in the hurricane season. Although, fortunately, we did not strike a hurricane we were there for the last of a series of tropical storms. This meant that the danger flags were out on the beach so only paddling for me. However, our stay was wonderfully relaxing. El Pez is a... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As many reviews have stated, this place was an absolute dream. It is not a large all-inclusive resort, which was exactly what we wanted. I was skeptical of a "boutique" hotel in Mexico, but after seeing reviews on here, I agreed with my husband that we should book. Our original plan was to go to Costa Rica for our honeymoon,... More

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ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Beautiful Kaylah, it was destiny that brought you and Matt here and we are so glad it happened. Now we are a part of your memories and your romance and we are very proud of this. it was great to have you as guests because you brought so much positive energy to the hotel. We wish you the very best... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

When it comes to customer service this boutique hotel has the correct recipe. From the moment we walked in the door of El Pez to our last step into the van to come home the genuine desire to please was apparent. We were treated like family. El Pez is located within walking distance of many great restaurants although their food... More

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ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear Jacqueline, we are very happy that you enjoyed your stay with us and felt like family. We do what we do with our hearts and we really felt we were sharing the place we call home with you. Please let us know whenever you are planning your next trip to Tulum, we would love to share your vacation with... More

Syracuse, NY
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I visited El Pez for 3 nights for a vacation. From the moment we walked in the door, El Pez was an incredibly relaxing and beautiful experience. The first impression we had was the totally open lobby and restaurant just several yards from the ocean where the rocks were covered in pelicans. We immediately had a welcome... More

Was this review helpful? Yes 1
ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear Morningchild, thank you so much for such long positive review. We loved that you shared your expirienced with us in such a detailed way. We all put a bit of our hearts on what we do and the best gratification is reading how we impacted others with our service. Please consider El Pez as your home in Tulum and... More

Sydney, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at El Pez for 4 nights - a boutique hotel located right on the beach in Tulum and a short distance from local shops and eateries. This place is perfect for couples, there was even a wedding there one night, but even two friends like us enjoyed the chilled out atmosphere. The view from our cabana room was... More

Was this review helpful? Yes 1
ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear Erika and Catherine, thanks a lot for your great review, we enjoyed so much reading it. It was a real pleasure to have such nice guests with us. We hope you can call El Pez your home in Tulum. We will be awaiting your return, please let us know in advance whenever you are planning your next trip. More

New York City, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2014

My wife and I stayed here for 3 nights in December and had a fantastic time. The hotel was in a great location right in the middle of the main beach road. It was certainly more rustic than the megaresorts on the main highway (which I would avoid like the plague), but it wasn't as rustic as a few of... More

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ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear Chris, thanks a lot for taking the time to share your experience with us. We are very happy to read that you had a great time with us, we love what we do and our best reward are happy guests like you. We really hope we could have you as a guest again really soon. More

Memphis, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2014

We couldn't even wait to get home to write this review of El Pez, so we are writing from the airport! There truly are not enough good things to say about this place. We went on this trip for our honeymoon, but it ended up being much more of an awesome adventure than we expected. The staff at El Pez... More

Was this review helpful? Yes 1
ElPezTulum, El Pez Team at El Pez at Turtle Cove, responded to this review

Dear Brendon and M., thank you for taking the time to write such an enthusiastic review, we were delighted to have you as guests and very glad that now we are part of your memories. We really hope to meet you again and have a new adventure prepared for you. More

Cancún, Quintana Roo, Mexico
2 reviews
5 of 5 stars Reviewed October 2, 2014

We live in Cancun and went to Tulum for the weekends. There is no words to describe our surprise when we found this hotel! I don't know any hotel in Cancun which can be so relaxing and cosy. Absolutely amazing place, great staff ( big hug to the reception girl ( I'm so bad in names) that allowed us to... More

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ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Hola Dina! , thanks a lot for taking the time to write a comment for us, we really appreciate it and are very happy that we were able to surprise you. Also thank you for your suggestions as well, we really and trully take notice on those to improve our service. Let us know when you are planning your next... More

Springfield, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 29, 2014

We just returned from spending a week at El Pez and are more than happy to give a review of this wonderful property. From the moment we arrived, to our departure eight days later, we were extremely pleased with all aspects of our stay. Walking into the hotel upon arrival you immediately see the ocean and waves and it gives... More

Was this review helpful? Yes 2
ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear K & J , thank you from all the staff for your lovely review, we loved to meet you and have you as guests. Please consider El Pez as your second home in Tulum and let us know whenever you are planning your next visit. More

London, United Kingdom
1 review
5 of 5 stars Reviewed September 28, 2014

We made such a great choice in choosing to stay at El Pez for the first 4 nights of our honeymoon! We stayed at the resort 4th-8th September. Before our arrival the hotel arranged a private transfer from Cancun airport to the hotel for us which was great and very stress free and cost us $100. Transfer time was about... More

Was this review helpful? Yes
ElPezTulum, El Pez team at El Pez at Turtle Cove, responded to this review

Dear Jaclyn, it was a pleasure to have you as a guest, thanks a lot for your kind words and suggestions, they help us a lot to improve our service. We loved that you had a great time with us and that you let us be part of your memories. Please let us know when you are planning your next... More

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Additional Information about El Pez at Turtle Cove

Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — El Pez at Turtle Cove 3*
Number of rooms: 18
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Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum

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