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Posada Punta Piedra

3.0 of 5 Carretera Tulum Boca Paila KM 4, Tulum 77780, Mexico
Best prices for: 1 room 1 guest
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Posada Punta Piedra
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Posada Punta Piedra
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172 reviews from our community

Traveler rating
    51
    42
    34
    16
    29
See reviews for
32
93
8
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bronte
Top Contributor
50 reviews 50 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We were walk ups and not in a position to argue about the price for the last room in the house, which was $US155. Wouldn't have minded if we had one of the beachfront shacks, but we were at the road, and next to the generator. Said generator was not only noisy but intermittent. So no ac. Supposedly there was... More 

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Mex75, Gerente at Posada Punta Piedra, responded to this review
Google Translation

Gracias por su comentario , todos los comentarios son buenos para nosotros . Realmente Tulum resulta u poco caro para... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

I choose this Hotel mainly for the proximity to the Beach and because was not all-inclusive enclosed resort structure.... Reading other reviews I was a bit worried about the insects, the lack of energy and Hot water, but I didn't have any issue at all. The first night was hot sleeping under the mosquito net, but as soon I turned... More 

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Seattle, Washington
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'll start with the good: --We were greeted with friendly staff. --Our room was spacious, clean, pleasantly decorated, and featured a swan sculpture made of towels. I've always wanted one of those! The not-so-good: --No view! I booked online via Orbitz, and requested a "King View Room." Our room did *NOT* have a view. It was toward the rear of... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 23, 2015

Pleeeeease listen to this!!! This is by far the worst hotel I've ever been to. Random people would smoke and throw their cigarettes on your porch. The rooms smell like mold. They give you dirty sheets and towels. Bugs and cocroach are everywhere aThe staff is extremely unhelpful and they've never heard of the word sorry. The manager is nowhere... More 

Was this review helpful? Yes 3
Mex75, Gerente at Posada Punta Piedra, responded to this review
Google Translation

Creo que es poco profesional , que se permita que un cliente enojado por que no se le dio una... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 23, 2015

This was the worst place I have ever seen in my entire life. It is a bug and mosquito infested hellhole. The staff are rude and disrespectful. The room smelled like mold. I felt like I was sleeping in a hot and smelly sewer. The beach is dirty and extremely small. They never changed dirty sheets and towels. We asked... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 23, 2015

This is by far the worst experience ever!!!! They have the worst customer service and their staff is very unfriendly! The chef could see me taking a shower since the window to our bathroom was directly facing the kitchen and i would wake up at 5 am because of the noise. The room was also located in the reception area... More 

Was this review helpful? Yes 3
Mex75, Gerente at Posada Punta Piedra, responded to this review
Google Translation

En el nombre de posada punta piedra les damos las gracias por su comentario . Lamentablemente su opinión se nota... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 23, 2015

This is by far the worst hotel ever. I tried to talk to manager but none of the staff would help. The rooms smell and have stains all over. The staff was rude specially the front desk, Carolina. Cockroaches and flies everywhere. Very noisy. People smoking everywhere even on our porch. I would never recommend it to anyone. I would... More 

Was this review helpful? Yes 2
Mex75, Gerente at Posada Punta Piedra, responded to this review
Google Translation

Todos los comentarios son aceptados por esta gerencia . Lamentablemente las habitaciones están en relación con lo que uno esta... More 

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 23, 2015

I stayed 2 nights there last week, and I was thoroughly disappointed with consideration of what we paid ($441 including tax!!!!) PROS Hot showers w/ decent water pressure Clean rooms (but easy to clean when there it is for the most part BARE) Candles were a nice touch and did not experience the power shutoff aforementioned Proximity to restaurants, pueblo,... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 17, 2015

This was by far the worst hotel I have ever stayed in and worst customer service. We checked in and got a room infested with cockroaches, smelt of chemicals and had mosquito nets with holes(defeats the purpose). When we complained and asked for another room the receptionist shrugged his shoulders and gave us a can of insect spray to 'scare... More 

Was this review helpful? Yes 2
Truro, Massachusetts
Top Contributor
85 reviews 85 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 8, 2015

Clean, nice helpful staff, pretty beach, free parking, good wifi, near several fun good restaurants, The breakfast is an insult, 1/2 cup of coffee(2us for a second cup) 4 slices of paper thin fruit and 2 slices of melba toast.

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Additional Information about Posada Punta Piedra

Address: Carretera Tulum Boca Paila KM 4, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Posada Punta Piedra 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Posada Punta Piedra Hotel Tulum

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