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Posada Punta Piedra

Carretera Tulum Boca Paila KM 4, Tulum 77780, Mexico
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Posada Punta Piedra
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Posada Punta Piedra
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177 reviews from our community

Traveler rating
    52
    43
    35
    16
    31
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fargo, North Dakota
1 review
4 of 5 stars Reviewed 5 days ago NEW

We came to Punta Piedra after having a horrible night at a different hotel. We were so happy to find that they had an open room for the six remaining nights of our vacation. Ramiro and Julianna worked the front desk and greeted us with a warm welcome each day. They helped us with whatever we needed (e.g., provided us... More 

Was this review helpful? Yes
Victoria, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Posada Punta Piedra for only three nights, but would have stayed longer. The rooms are nice, very clean, with palapa style roofs. The beach is nice, surrounded by rocks on both ends. The restaurant is very good. The staff try very hard, and will bring you drinks, food down to the beach. My girlfriend and I loved... More 

Was this review helpful? Yes 1
Hinton, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were a little surprised to find that the lights were solar powered and we like to read at night, so had to sit outside with very poor lights. You are really not able to walk anywhere from here after 6:30 p.m. as it is so dark- I supposed you could take headlamps with you and be alright. It is... More 

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Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I saved my last night in Tulum for a better hotel , more expensive with private bathroom and chose Punta Piedra. The rest of my vacation I was staying at Zazil Kin that has no bad surprises. But in Posada Punta piedra the lights went off all night so there was no fan, couldnt charge my phone to put an... More 

Was this review helpful? Yes 1
Bronte
Top Contributor
58 reviews 58 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 15, 2015 via mobile

We were walk ups and not in a position to argue about the price for the last room in the house, which was $US155. Wouldn't have minded if we had one of the beachfront shacks, but we were at the road, and next to the generator. Said generator was not only noisy but intermittent. So no ac. Supposedly there was... More 

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Mex75, Gerente at Posada Punta Piedra, responded to this review
Google Translation

Gracias por su comentario , todos los comentarios son buenos para nosotros . Realmente Tulum resulta u poco caro para... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

I choose this Hotel mainly for the proximity to the Beach and because was not all-inclusive enclosed resort structure.... Reading other reviews I was a bit worried about the insects, the lack of energy and Hot water, but I didn't have any issue at all. The first night was hot sleeping under the mosquito net, but as soon I turned... More 

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Seattle, Washington
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 1, 2015

I'll start with the good: --We were greeted with friendly staff. --Our room was spacious, clean, pleasantly decorated, and featured a swan sculpture made of towels. I've always wanted one of those! The not-so-good: --No view! I booked online via Orbitz, and requested a "King View Room." Our room did *NOT* have a view. It was toward the rear of... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 23, 2015

Pleeeeease listen to this!!! This is by far the worst hotel I've ever been to. Random people would smoke and throw their cigarettes on your porch. The rooms smell like mold. They give you dirty sheets and towels. Bugs and cocroach are everywhere aThe staff is extremely unhelpful and they've never heard of the word sorry. The manager is nowhere... More 

Was this review helpful? Yes 3
Mex75, Gerente at Posada Punta Piedra, responded to this review
Google Translation

Creo que es poco profesional , que se permita que un cliente enojado por que no se le dio una... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 23, 2015

This was the worst place I have ever seen in my entire life. It is a bug and mosquito infested hellhole. The staff are rude and disrespectful. The room smelled like mold. I felt like I was sleeping in a hot and smelly sewer. The beach is dirty and extremely small. They never changed dirty sheets and towels. We asked... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 23, 2015

This is by far the worst experience ever!!!! They have the worst customer service and their staff is very unfriendly! The chef could see me taking a shower since the window to our bathroom was directly facing the kitchen and i would wake up at 5 am because of the noise. The room was also located in the reception area... More 

Was this review helpful? Yes 3
Mex75, Gerente at Posada Punta Piedra, responded to this review
Google Translation

En el nombre de posada punta piedra les damos las gracias por su comentario . Lamentablemente su opinión se nota... More 

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