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Casa de las Olas

Certificate of Excellence
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Tulum beach road | Solidaridad, Tulum 77780, Mexico
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20% Summer Renovations
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231 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Austin, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We heard about Casa de las Olas through multiple friends who have stayed there and had fantastic things to say - it did not disappoint! The property is located at the end of a long road that leads to the nature preserve and the hotel is the last one on the road, with a long strip of nearly private beach.... More 

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Montreal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We eventually got out and saw the surrounding attractions, but the Casa was so nice that it was tempting to just stick around. The host was super nice, helpful, and welcoming, and the complimentary breakfast was A+. Overall pricier than we're used to, but totally worth it if you're looking for an escape.

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Was this review helpful? Yes 1
Brooklyn
1 review
5 of 5 stars Reviewed 1 week ago

Every single person at Casa de las Olas went above and beyond standard service you'd expect at the finest hotel. When booking, Sam was patient and offered plenty of information to help me determine my stay. When we arrived at 11:30pm after a flight from hell and getting lost in the biosphere in the dark, Jimmy greeted us with a... More 

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London, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Perhaps we have been lucky in other places we have stayed compared to others who have stayed here but we were really not overly impressed. First of all the location is great; ideal, picturesque and secluded (but would definitely recommend a car). Other than that, it wasn't great. They were doing renovations when we were there - no warning was... More 

Was this review helpful? Yes 1
casadelasolas, Owner at Casa de las Olas, responded to this review

Dear Guest, Thank you for taking the time to write another review as this allows us to reflect on each of our guests' experience in order to continue fulfilling our mission of providing personalized service, tranquility and sustainability. Although your spouse had written a nearly identical review we would still like to take the time to respond to each of... More 

San Francisco, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I had a longer post but TripAdvisor decided to freeze while I was submitting. To sum it up: 1. Service was great - Chris was able to find amazing chocolate cake and flowers for my girlfriend's surprise birthday. 2. Chris and Jimmy had great restaurant recommendations. Carnitas, mole, fried fish, and ceviche 3. The rooms were nice and had a... More 

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casadelasolas, General Manager at Casa de las Olas, responded to this review

Ben & Shirly, Thanks for the helpful breakdown! Such a wide variety of reviews help to set the tone for our future guests here at Casa de las Olas and it is simple as 1, 2, 3. One: "If there's a will, there's a way". We continuously strive to meet and surpass our guests needs and requests through our dedication... More 

Chattanooga, TN
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago

We loved our stay. It is the last property before the biosphere, so the beach is quiet and secluded. Our room was very nice- clean, well furnished, hammock and sitting area outside, and a view of the Caribbean. Jimmy and Sam are a great host/hostess, always available for advice on restaurants, beaches, ruins, etc. And Lulu's breakfasts were the highlight... More 

Review collected in partnership with this hotel

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casadelasolas, General Manager at Casa de las Olas, responded to this review

The Chattanoogans, It is great to hear from you two, we so appreciate the kind words and would have to agree, Lulu's breakfasts are certainly one of the highlights of our days here as well! She always seems to out-do herself and with that heartwarming smile of hers. She'll be sure to have some new tricks up her sleeve that... More 

London
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here at the end of our trip, it was the most expensive place but sadly was a bit of a let down. We were without water one afternoon, not something we expected from a place we thought would be our bit of luxury. In other, less expensive hotels we were also offered a packed breakfast... More 

Was this review helpful? Yes 1
casadelasolas, Owner at Casa de las Olas, responded to this review

Dear Guest, Thank you for taking the time to write your review as this allows us to reflect on each of our guests' experience in order to continue fulfilling our mission of providing personalized service, tranquility and sustainability. We would like to take the time to respond to each of your concerns as thoroughly and honestly as possible:  Water: We... More 

Nevada City, California
1 review
5 of 5 stars Reviewed 3 weeks ago

This wasn't my first Olas visit, and it won't be my last. From my late night check in and welcome from the amazing and handsome Chris, to the full moon sweat at Uno Astrolabe, dinner at Hartwood (don't worry folks, even if they are booked, Olas has a way of getting you in), and idyllic beachfront, this is THE place... More 

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casadelasolas, General Manager at Casa de las Olas, responded to this review

Tiffany, Thank you for your continuing to return to Casa de las Olas time after time to "Relax and Renew!" We understand just how hectic life can get as we aim to provide a special space for our guests to truly unwind and reconnect with what's most important to them. We're delighted that you were able to enjoy the regions'... More 

Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second trip to Olas in four months. And that is not at all like me. I have never returned to the same part of the world, much less the same hotel, in my adult-traveling-life. That is how special this place is. Olas is outstanding because of its simplicity, its fostering of community, its commitment to sustainability, its... More 

Was this review helpful? Yes 2
casadelasolas, General Manager at Casa de las Olas, responded to this review

Jamie, "This was my second trip to Olas in four months. And that is not at all like me. I have never returned to the same part of the world, much less the same hotel, in my adult-traveling-life. That is how special this place is." Thank you for such an incredible review, you truly touched upon the heart and soul... More 

Piermont, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was so great returning to CDLO. The warm greetings and smiles. The impecably clean rooms. And of course, the tropical breeze and stunning views. Everyone at CDLO is there and ready to help to make your stay the best. It is paradise within paradise. I really enjoy the gatherings for breakfast at the table and getting to meet the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
casadelasolas, General Manager at Casa de las Olas, responded to this review

Solotraveler, Our communal breakfasts are a magical start to the day; Lulu's mouthwatering meals, excited fellow guests and a new day that awaits! We're so glad to see that you appreciate the value in this daily gathering. Working to share our passions with forward thinking travelers is what inspires and pushes us to continue our sustainable mission of personalized hosting... More 

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Amenities