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All 73 Tulum hotels

Playa Azul Tulum

3.0 of 5 Hotel   |   Carretera Tulum Boca Paila Km 8 | Tulum Beach, Tulum 77780, Mexico
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89%
Ranked #18 of 73 hotels in Tulum
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Rob S Alameda, California
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393 people have reviewed this hotel

Traveler rating
    256
    94
    22
    14
    7
See reviews for
46
229
15
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Alameda, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It's probably best not to think of a trip here in terms of how it might've been five or ten or twenty years ago when Tulum was sleepier. People who do who so often seem to write reviews comparing Tulum today to its mythic, idyllic past. Fortunately, we weren't burdened by that perspective since our wonderful trip there in early... More

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playaazultulum, Director General at Playa Azul Tulum, responded to this review

Hi Rob!!! Thank you so much for your nice review. I'm glad to read we made of your Tulum first impression, a rewarding experience. We like to think that our job helps to create emotions that will make you happy :) I will surely pass on your nice comments to Maura at the restaurant. Hope to see you back soon.... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

We loved our 2 nights here. The room was amazing. I highly recommend staying in cabin 5 (great view on the ocean and jungle) and the breeze was so relaxing. The beach is clean and well maintained. The restaurant was incredible and the staff was super friendly. Would highly recommend to any couple and even families with kids.

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playaazultulum, General Manager at Playa Azul Tulum, responded to this review

Hi Julia! Thank you for sharing your Playa Azul Tulum experience. Ocean View #5 is one of our recently renewed cabanas, it's nice to read you've enjoyed it. Hopefully, we'll be able to receive you once again :) Yeye Ramz. More

Grand Rapids
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in cabana #3 which was a stand alone cabana just 25 steps from beach chairs. We were there with our two elementary aged kids. The room was comfortable and clean. There is no AC (I knew this going in) and it was "getting to me" after two days of waking up sweating and the bathroom smelling swampy. A... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is like many others along the beach of Tulum. It's small, on ocean, friendly staff and gives you a sense of getting away. The problem, as I see it, is not really the hotel's, it's what Tulum has become. If someone can explain to me what "eco chic" means than maybe I can make sense of why I... More

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Jersey City, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We loved the location --- right on one of the most beautiful beaches I've seen (warm water, gentle waves, fine white sand). The "eco" rules keep this area from getting too crowded. It's gorgeous. There are loads of interesting things to do in the area -- cenotes, ruins, etc. One tip: the ATMs in this hotel zone charge outrageous fees,... More

Was this review helpful? Yes 1
Chicago, IL
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not to say that we expected something bad or anything - but we really weren't prepared for how gorgeous and tranquil the area was! It was our first time in a resort of this style, and I have to say, now we're spoiled (we've never really cared for the big all inclusives, anyway). It's centrally located in the playa zone,... More

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playaazultulum, Manager at Playa Azul Tulum, responded to this review

Dear guest, First of all I want to thank you for taking the time to write down a review about you Playa Azul Tulum experience. I have taken special note on your feedback about the room and front desk's speech. We are looking forward to have you come and stay with us once again. Have a good one :) More

Los Angeles, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

Amazing and beautiful hotel in Tulum! I stayed at cabana 23, a second floor with ocean view. It was so wonderful to see the sea every morning. The staff is very friendly and they call you for your name, and give you tips for Tulum and things to do. The room is very comfortable and always was clean. I will... More

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playaazultulum, General Manager at Playa Azul Tulum, responded to this review

Hi Kyle! Thank you for sharing your Playa Azul Tulum experience. I am happy to read you had such a great time and enjoyed our staff's atention and care. Will surely hope to receive you once again in the future. Our very best, More

Stockholm, Sweden
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We went to Mexico for the first time this spring, and had a wonderful Holiday. We stayed at Playa Azul for eight full days. The room was clean, neat and absolutely charming, Some nights, one would certainly have welcome AC, but the sea breeze anyway kept the temperature on a decent level.The service was good, and the restaurant was fantastic.... More

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playaazultulum, General Manager at Playa Azul Tulum, responded to this review

Hi Rolf! Thank you very much for your review :) I will pass on your comments to Arturo and Benjamin, for sure. Glad you enjoyed a couple of good tequilas at the bar and stayed with us for most of your meals. Chicken mole rocks, I agree! Really looking forward to your next visit. Our very best, More

Ormskirk, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Once we got used to the lack of a bathroom door, we enjoyed our cabana with its terrace overlooking the garden. The room was kept clean and tidy by the staff, and we spent many hours enjoying the restaurant and bar. The bar staff made sure we had great service even when lying on the beach. Definitely not luxurious, but... More

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Friendswood, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We just returned from Plaza Azul. Our group was there for a wedding and occupied approximately 10 of their 20-something rooms. Room 19 and 21 were tolerable, but the rest of us were dying from the heat. No A/C, which we knew going in, but I assumed we would have cross ventilated windows and ceiling fans (only one of our... More

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Additional Information about Playa Azul Tulum

Also Known As:
Playa Azul Tulum Hotel
Playa Azul Tulum Hotel Tulum
Address: Carretera Tulum Boca Paila Km 8 | Tulum Beach, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
#10 Family Hotel in Tulum
#14 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Playa Azul Tulum 3*
Official Description (provided by the hotel):
Playa Azul sits on an incredible stretch of beach, close to the Mayan ruins. There is a kite school, with IKO certified instructors, and a full-service beach bar with service on the beach. The two-story restaurant and lounge provides the best views on the beach in Tulum! ... more   less 
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