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Grand Sunset Princess All Suites Resort

Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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Grand Sunset Princess All Suites Resort
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Ranked #98 of 198 Hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed January 31, 2010
klizz Gatineau, Canada
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6,042 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Sunset Princess All Suites Resort
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Gatineau, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 31, 2010

We travelled with Sunwing and got great service. We stayed in a Junior Suite Deluxe and it was amazing. The room was spacious,spic-and-span and No mold odor. The grounds of this hotel is just incredible. It's nice and well kept. Yes the resort is big but it's not too big. Anyone who took the time to do research before booking... More 

Was this review helpful? Yes 5
Toronto
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed January 31, 2010

We returned from our stay at the Sunset on January 3rd (two women in our thirties) -- had a good time though would likely try another resort given the amount of choice in the area. Overall it met our expectations since we had done quite a bit of research on TA. Agree that this is probably closer to a 4-star... More 

Was this review helpful? Yes 7
Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 31, 2010

We stayed at the Grand Sunset Princess for 8 nights; I will make this short and to the point. Great hotel for the value High Points: Rooms are spacious and very well appointed, fridge is stocked every day to the max, Staff is very friendly, Good food and nice resturants, great mayan coffee display in common nighttime area, Lots of... More 

Was this review helpful? Yes 5
ottawa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 31, 2010

We stayed at the GSP from Jan 21-28th with our 8.5 month old daughter and were generally pleased with our experience. We would recommend the resort to people travelling with an infant who likes to go for walks in his/her stroller as the resort allows (actually requires) plenty of this. If keeping the little one out of the strong sunshine... More 

Was this review helpful? Yes 1
SMITHVILLE
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 31, 2010

This is one of the best resorts we have ever been too, if you like lots of room this is the place. Food was good, tons of walking areas and always room in the pools. The rooms were absolutely by far the best, not too many hotels that offer a jacuzzi in your room. Every day rooms were tended to... More 

Was this review helpful? Yes 1
Niagara Falls
Reviewer
4 reviews 4 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 30, 2010

My wife and I recently visited the Grand Sunset Princess and were completely overwhelmed by the friendly staff. We've traveled to Mexico a several times before so we have a pretty good idea of what to expect. Even though it is a large hotel, many of the staff were very friendly and treated us as if it were at a... More 

Was this review helpful? Yes 4
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 30, 2010

I found the entire week incredible and was so glad that we paid the little extra and upgraded to the Platinum section. Here are my findings in short order - just back this morning so doing this whilst everything is fresh in my mind. 1/ Flight was excellent with Sunwing and a hot meal provided - better than some airlines... More 

Was this review helpful? Yes 7
San Francisco, CA
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 29, 2010

Well, where should I start: 1) the grounds of this hotel are beautiful but it's too big and it takes a long time to walk from the Beach to the Entrance of this Hotel 2) Rooms - look nice and modern but: a) most Rooms had terrible SMELL and mold on the ceiling b) in the Bathroom, the water constantly... More 

Was this review helpful? Yes 5
cinderellaa
1 review
5 of 5 stars Reviewed January 29, 2010

WOW! just go for it, you won't be desapointed if you're there for VACANCING and not like a travel agent who search all the little disapointment, just be relax and you will have a wonderfullll time at this resort! the personal is soo sweet, and they're working so hard at every time you look somewhere there is someone who's cleaning.... More 

Was this review helpful? Yes
Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 28, 2010

After reading a mixed bag of reviews, we weren't sure what we were getting into - we travelled from Calgary to Cancun with a group that included young couples, two one-year-olds, and grandparenty types for a wedding, and were worried about not having our needs met at all. Well! It was my third all-inclusive experience, and by far the best,... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Great time(47)
  • Very good(43)
  • Room service(33)
  • Platinum suite(30)
  • Sports bar(29)
  • Party pool(29)
  • Very nice(21)
  • Hot dogs(15)
  • Beach chairs(11)
  • First day(11)
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