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All 199 Playa del Carmen hotels

Grand Sunset Princess All Suites Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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Grand Sunset Princess All Suites Resort & Spa
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73%
Ranked #96 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 6 days ago
Nicole G
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5,160 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Sunset Princess All Suites Resort & Spa
See the most recent reviews
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I booked this resort after alot of searching what best suited our wants and needs. We booked the platinum deluxe suite as the extra inclusions we great. Upon arrival to the airport we were greeted by wonderful sunwing reps. Our bus ride was about 45mins not to bad. Our first impression of the resort was great very... More

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just came back from a 10 day stay at the Grand Sunset Princess resort. We were very sceptical because of the bad reviews this resort got. PLEASE do not let those reviews fool you. This resort is absolutely beautiful place with great service, excellent food, beautiful beach and entertainment and value for your money. The only thing I would... More

Was this review helpful? Yes 4
Kitchener, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed in the Yucatan Platinum suites, Adults only from Jun 18 to Jun 27th. Check in was quick since the Yucanta Platinum had a separate lobby from the Sunset. There were only 2 other couples checking in at that time. Resort is huge but I knew that when I booked our vacation. Lots of walking but... More

Was this review helpful? Yes 5
Louisville, Colorado
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I wanted to give a review to whoever wants to read one because i found these extremely helpful when I was planning my wedding at the Grand Sunset Princess. Sorry for typos/disorganization of thoughts because I'm typing super fast We had our wedding at the grand sunset princess on June 7th, 2014. My husband and i stayed there for 2... More

Was this review helpful? Yes 7
vancouver
Contributor
18 reviews 18 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

We are just back from two weeks at the Grand Sunset Princess and we had an okay time. I read lots of reviews here prior to booking with them and I can say after two weeks there that they are all right - the good ones and bad ones. There was an obvious lack of consistency in service, so its... More

Was this review helpful? Yes 15
Obed C, Gerente at Grand Sunset Princess All Suites Resort & Spa, responded to this review

Dear midnightVancouver, We appreciated your observations as well as your impressions which will be analyzed with all the departments involved. Our main goal strives in having a great ambience to satisfy our guests’ requirements. We regret that we were not able to fulfill your expectations 100% and we would like to apologize for the uncommon situations you may have encountered... More

Florissant, Missouri
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Couldn't wait to travel to Mexico. Just returned from 6 days at the Grand Sunset Princess Hotel in Riviera Maya (July 2014). We booked the all inclusive package through Apple Vacations. Luckily members of the Apple Vacations staff was on-site at during this time. The property itself was beautiful and amazing - yet SO disappointing. We arrived at 10 a.m.... More

Was this review helpful? Yes 11
Warminster, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel amazing people and great service! This was our first vacation out of the country and it was amazing! everyone in our family had a great time from the youngest of 2 years old to the adults! Everyone was busy and happy. The resort is beautiful they work around the clock to make you feel comfortable and happy. The... More

Was this review helpful? Yes 2
Chilliwack, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel July 6-13 2014 for a destination wedding. Fabulous!! The rooms are roomy and beautiful. Cleaning staff were excellent and looked after all of our requests.4 buffets, and many alas carte restaurants. Food was excellent, something for everyone!! Staff was more than helpful and very friendly and entertaining. If you want party time it's there! If... More

Was this review helpful? Yes 3
Indianapolis
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort was wonderful; we stayed in the Laguna Villa Suite with Jacuzzi, exclusive pool area for all Laguna Villa guests with butler service, our own Concierge and 24-hour room service, soft drinks and beer stocked daily at no additional cost. Our room had an outside shower that connected to our room. There was not a roof on the shower,... More

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Anderson, Indiana
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I went to GSP July 6-12 and had an amazing time. We have gone to one other all inclusive resort in Jamaica, but that one did not even compare to GSP! The rooms- We paid a little extra for the Yucatan Swim Out room- it was worth every penny. This area is adults only, so we never... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very good(84)
  • Great time(73)
  • Room service(55)
  • Sports bar(52)
  • Party pool(49)
  • Platinum suite(49)
  • Hot dogs(31)
  • Not sure(31)
  • Main lobby(24)
  • Many people(22)

Additional Information about Grand Sunset Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Sunset Princess All Suites Resort & Spa 5*
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Business Hotel in Playa del Carmen #36 Luxury Hotel in Playa del Carmen #42 Top resorts Hotel in Playa del Carmen #60 On the Beach Hotel in Playa del Carmen #63 Romantic Hotel in Playa del Carmen #68 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
This All Inclusive Resort is located in the stunning Riviera Maya. The hotel is perfect for an unforgettable vacation thanks to its magnificent surroundings. The style of the hotel's architecture blends in with and respects the environment. The interior decor and ample functional outdoor spaces provide the setting for a fantastic vacation.The hotel features VIP areas, such as the Platinum Suites and the Laguna Romance Villas. They are privately located and offer exclusive services, including two Platinum lounges serving continental breakfasts, aperitifs, and premium drinks, along with a concierge, 24-hour room service, a private pool with waiters, and a water circuit in the spa.Grand Sunset Princess Hotel has seven restaurants specializing in food from a wide range of cultures, including Asian, Latin American, Mediterranean, and European. Each restaurant has its own unique feel and a few of them are located directly by the sea.After crossing the spacious lobby, you'll come to the Grand Sunset Princess, located near Playa del Carmen. The hotel features a total of twelve sparkling pools and some have an adjoining Jacuzzi. There are more than thirty specialty restaurants and bars, a lounge and a beautiful beach facing the majestic Caribbean ... more   less 
Number of rooms
674

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