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All 200 Playa del Carmen hotels

Grand Sunset Princess All Suites Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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Grand Sunset Princess All Suites Resort & Spa
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Ranked #97 of 200 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
Cath_Mike_11 Baden, Ontario
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5,619 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baden, Ontario
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent 2 weeks at this resort from Jan 5/15 to Jan 19. This is a beautiful resort that works hard to please its guests. Highlights: Check in: Brilliant - Sunwing sets aside space, away from the main reception to check in their guests - Rodrigo was welcoming and helpful - we saw him many times throughout our vacation and... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Traveled from Jan 10-17 with my boyfriend. Was a little skeptical of the resort before we traveled just by looking through so many negative reviews on this site. I have to tell you that I am so surprised there are so many negative reviews - this resort is fantastic! This resort is HUGE! There is always something to do, so... More 

Was this review helpful? Yes 1
London, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

I can't fault this resort for anything. From the time we arrived everything was first rate. However I was not totally comfortable with the way our luggage is delivered to the room. We were with Sunwing and had a special check in desk with them. Once we checked in we were told to go to the room and wait. Honestly... More 

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LONDON
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I just returned from the Grand Sunset Princess on Jan 28th after a week long vacation. I was there with over 30 people for a friends wedding. Overall we had an awesome trip! Most of what people have written in other reviews is true such as it being a Huge resort, there is a lot of walking, and the beach... More 

Was this review helpful? Yes 3
Otterville, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed Jan 17 to 24, 2015 Check-in at the hotel was very quick greeted with a glass of champagne or a bar with your choice of beverages. Royal staff members approached us and drove us to our room ( avoid them)We were unsure what he was up to when he invited us to a Special Breakfast and bring your credit... More 

Was this review helpful? Yes 4
Lakewood, New York
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Absolutely amazing resort with really anything anyone could ask for! It is a large resort that at times will put you a decent distance from the ocean but there is a shuttle that we caught a few times that we wanted to ride instead of walking. None of the distances every felt outrageous and were generally a welcomed bit of... More 

Was this review helpful? Yes 2
Appleton, Wisconsin
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Overall, the resort was nice. Be sure you lock everything important to you up in the safe, I accidentally left my wallet on the bed and when I came back there was almost $200 missing. Yes, it was my fault for leaving my wallet out; however, I expect more from a place like this. I have traveled before and have... More 

Was this review helpful? Yes 4
medicine Hat alberta,canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived in Cancun @1pm and to the resort @3 pm.Beer on the bus that takes you to your resort is cheaper then the airport.Upon arrival you are greeted with a drink.Check in was quick. A Royal staff member will approach you to show you to your room. Decline their offer unless you are interested in their vacation plan. We stayed... More 

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a very large resort so be prepared to do a lot of walking. The shuttle does not run very often and it is about a kilometer from main lobby to the beach. Overall this was a good hotel, if have dinner ( costs extra ) at the Chill out then you have access to the private beach for... More 

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Just returned from a friends wedding at the Grand sunset princess, departed Jan 20-27 and as this is my first vacation at an all inclusive resort and anywhere outside of Canada I really don't have much to compare my experience too, however I will detail what my first time experience at this resort was like. The resort itself if beautiful!!... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(81)
  • Great time(70)
  • Room service(53)
  • Sports bar(52)
  • Party pool(48)
  • Platinum suite(47)
  • Not sure(31)
  • Hot dogs(29)
  • Main lobby(23)
  • Grounds were beautiful(22)

Additional Information about Grand Sunset Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Sunset Princess All Suites Resort & Spa 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#24 Business Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#59 On the Beach Hotel in Playa del Carmen
#61 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen

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