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All 199 Playa del Carmen hotels

Grand Sunset Princess All Suites Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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73%
Ranked #96 of 199 hotels in Playa del Carmen
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5,157 people have reviewed this hotel

Traveler rating
    2,131
    1,604
    749
    379
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,300)
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English first
Glasgow
2 reviews
5 of 5 stars Reviewed today NEW via mobile

My husband and I stayed at this hotel for 2 weeks from 7th July. We thoroughly enjoyed it. We had room 3008, a swim up suite. If you can request it, go with one of these rooms but block 3 or 4 unless you want a 'party' on your doorstep as the main pool bar which was busy with extremely... More

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1 review
5 of 5 stars Reviewed yesterday NEW

Went to the Grand Princess June 11-June 17 2014 and had a great time! Was greeted at the front desk with a glass of champagne at check-in which was awesome. We upgraded to the "adults only" section of the resort, which if you can is 10000% worth it. The resort itself is very clean and very friendly service, but there... More

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Tampa, Florida
1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I were in the Platinum Suites in mid-June. The room was very clean and spacious. The grounds are beautiful and very well kept. Everything was always very clean. The staff was very friendly. The specialty restaurants were good also (not fabulous, but good). The only reason I did not give it a 5 is because the evening... More

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Montreal, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Stayed for over two weeks at this resort. This resort is geared mainly toward couples and adults. The main pool with swim up bar and entertainment ( which had so many people standing in it there was no room for a fly to drop), had very cloudy water and had a urine and beer smell by the end of the... More

Was this review helpful? Yes 3
Blainville, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I guess you have to say I'm biased because of very poor timing, but overall our vacation was good. Food was excellent every day at the buffet and the grill, but the restaurants weren't the "wow" factor. One restaurant was plain awful! (Tuna filet with lemon is easy... they messed it up, AND sat us far from any action, next... More

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just returned from staying at Grand Sunset Princess from July 11-18 with my family of 4. I have to say after checking out some reviews before we left, I was afraid we may have picked the wrong resort to stay at. I was thrilled to find out for ourselves that you gotta take some of the reviews with a... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked with First Choice in UK, Grand Riviera Princess. Arrived, queued at check in for around 30 minutes, No Air Con in Reception area! Got given rooms on Sunset side of Hotel, not knowing from brochure that Riviera even had a Sister Hotel! When travelling thousands of miles from home, you would at least expect rooms relatively close together but... More

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I booked this resort after alot of searching what best suited our wants and needs. We booked the platinum deluxe suite as the extra inclusions we great. Upon arrival to the airport we were greeted by wonderful sunwing reps. Our bus ride was about 45mins not to bad. Our first impression of the resort was great very... More

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just came back from a 10 day stay at the Grand Sunset Princess resort. We were very sceptical because of the bad reviews this resort got. PLEASE do not let those reviews fool you. This resort is absolutely beautiful place with great service, excellent food, beautiful beach and entertainment and value for your money. The only thing I would... More

Was this review helpful? Yes 4
Kitchener, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed in the Yucatan Platinum suites, Adults only from Jun 18 to Jun 27th. Check in was quick since the Yucanta Platinum had a separate lobby from the Sunset. There were only 2 other couples checking in at that time. Resort is huge but I knew that when I booked our vacation. Lots of walking but... More

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Very good(84)
  • Great time(73)
  • Room service(55)
  • Sports bar(52)
  • Party pool(49)
  • Platinum suite(49)
  • Hot dogs(31)
  • Not sure(31)
  • Main lobby(24)
  • Many people(22)

Additional Information about Grand Sunset Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Sunset Princess All Suites Resort & Spa 5*
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

6,465 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Business Hotel in Playa del Carmen #36 Luxury Hotel in Playa del Carmen #42 Top resorts Hotel in Playa del Carmen #60 On the Beach Hotel in Playa del Carmen #63 Romantic Hotel in Playa del Carmen #67 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
This All Inclusive Resort is located in the stunning Riviera Maya. The hotel is perfect for an unforgettable vacation thanks to its magnificent surroundings. The style of the hotel's architecture blends in with and respects the environment. The interior decor and ample functional outdoor spaces provide the setting for a fantastic vacation.The hotel features VIP areas, such as the Platinum Suites and the Laguna Romance Villas. They are privately located and offer exclusive services, including two Platinum lounges serving continental breakfasts, aperitifs, and premium drinks, along with a concierge, 24-hour room service, a private pool with waiters, and a water circuit in the spa.Grand Sunset Princess Hotel has seven restaurants specializing in food from a wide range of cultures, including Asian, Latin American, Mediterranean, and European. Each restaurant has its own unique feel and a few of them are located directly by the sea.After crossing the spacious lobby, you'll come to the Grand Sunset Princess, located near Playa del Carmen. The hotel features a total of twelve sparkling pools and some have an adjoining Jacuzzi. There are more than thirty specialty restaurants and bars, a lounge and a beautiful beach facing the majestic Caribbean ... more   less 
Number of rooms
674

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