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All 201 Playa del Carmen hotels

Grand Sunset Princess All Suites Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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Grand Sunset Princess All Suites Resort & Spa
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Ranked #99 of 201 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed today
Sifontes-Hult
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5,521 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed today NEW

My family and I had a great time in Cancún and this hotel was awesome, we enjoyed the platinum service; we recommend it. The food was awesome, sooo much variety; the beach was so clean, the entertainment was lots of fun, amazing photography service and the people in the spa was very, very nice. We have nothing negative to say... More 

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Victoria, Canada
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

My boyfriend and I stayed at the Grand Sunset Princess December 2014 for a week. We loved: -tons of on-site entertainment. We get bored easily and never needed to leave. There are amazing shows every night and entertainment all day at the pool for a memorable trip -For an entertaining spot, the food was pretty awesome. Many party hotels have... More 

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Winnipeg MB Canada
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is was the first time I experienced an all inclusive resort other than several times on a cruise ship. The food was horrible! The buffets were beyond poor and unattended with kids putting fingers in the food. The theme restaurants sucked. It is the worst food I have ever experienced in several years of travelling.

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Tiny, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Than you Sunwing for another Great Vacation! Please try to do something with the clocks!They go very fast in Mexico! Thank you so much JESSICA our Sunwing rep! You are the best! I know that you will work on the clock thing! LOL Youmcan email this resort with ny requests and the will reply to you. This was our second... More 

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Ohio
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Worst Resort in the Caribbean We've been traveling to the Caribbean twice a year for the past 15 years. This is the worse hotel service we ever encountered. Apple vacation representatives at the resort are worthless. All they care about is selling you an excursion. They did not meet us at the airport, so we had to run around for... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I recently spent 1 week at the Sunset Princess and had a wonderful time. The resort had a huge amount of guests but never felt crowded, there were nearly always free sunbeds available in the sun and I never had to queue for dinner. The pools and beach were both great (if not a little nippy). All of the staff... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

It was my second time at this hotel and it was as great as the first time. The services were great! Friendly staff. The only thing that sucks is how much the wifi costs. Good variety of food, every night the buffet had a different theme. The a la cartes are free which is always nice. About 20 minutes away... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Check in I purchased the platinum suite on the Riviera side. Now it was quick but was lacking in the friendly ness department First impression The resort was beautiful lots of pools and bars, good architecture. Room The room was nice big bed nice jacuzzi private balcony not cleaned very well and had a musty mildly smell premium bar never... More 

Was this review helpful? Yes 5
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed in the Villas expecting amazing service since spending the extra money but got sub-par service. Paid for 80 min massages and got 60 mins. Wanted to spend half a day using the sauna area because it was raining out and they wanted to charge an extra $30 per person. Couldn't get reservations for some restaurants and when we... More 

Was this review helpful? Yes 2
Paducah, Kentucky
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I took our first-ever international trip to celebrate our 32nd Anniversary to this magnificent paradise. Absolutely EVERYTHING was perfect...staff, food, accommodations (get the pool access, it was divine!), drinks and beach. But the most marvelous thing was that when I suffered a heart attack at the resort (no previous heart issues) the medical staff there saved my... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(84)
  • Great time(73)
  • Room service(55)
  • Sports bar(52)
  • Party pool(49)
  • Platinum suite(49)
  • Hot dogs(31)
  • Not sure(31)
  • Main lobby(24)
  • Grounds were beautiful(22)

Additional Information about Grand Sunset Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Sunset Princess All Suites Resort & Spa 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#23 Business Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#60 On the Beach Hotel in Playa del Carmen
#61 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen

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