We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Sunset Princess All Suites Resort & Spa

Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Hotel amenities
Grand Sunset Princess All Suites Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #98 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 2 days ago
happybuster Tyne and wear
Write a Review

5,957 reviews from our community

Traveler rating
    2,422
    1,885
    887
    431
    332
See reviews for
1,688
2,743
67
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,607)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5957)
  • Mar-May only
    (1868)
  • Jun-Aug only
    (1411)
  • Sep-Nov only
    (984)
  • Dec-Feb only
    (1694)
All months
St. Albert, Canada
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

We went there on a day pass. Family was staying there. We paid for a day pass for my husband and I to go and enjoy the resort with the family. After enjoying some time by the kids pool we decided to go and get some food in the mid afternoon and they had no restaurants open except for the... More 

Was this review helpful? Yes 1
Tyne and wear
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Me and my partner spent our easter break staying in this resort. When we pulled up to the hotel we were overwhelmed by the great entrance hall. The bell boys took our luggage straight away and the check-in staff helped tremendously (the champagne on arrival wasn't too shabby either). We were fortunate enough to receive the mythical "free upgrade" to... More 

Was this review helpful? Yes 3
Bettendorf, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and another couple went to the Grand Sunset Princess on March 28-April 4, 2015. It was our 3rd visit to the GSP in just over a year. Please refer to my previous reviews for details about our first 2 visits. To summarize, our first visit was flawless, our 2nd visit had a few hiccups, our 3rd visit is... More 

Was this review helpful? Yes 1
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

so let me begin by saying i have never reviewed a hotel stay before but because of all of the bad reviews for this hotel that i read i need to set the record straight. first off lets talk about the beach the beach in my opinion was amazing. yes it was rocky but from my experience in mexico most... More 

Was this review helpful? Yes 10
Chicago, Illinois
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Myself and girlfriend went for a week to the Sunset side. Like many others I looked through the reviews and was mildly concerned. I cannot speak to others experience, only my own, but I was more than pleased with our choice. We stayed in a junior near the lobby/a la carts and found this to be a good location. First... More 

Was this review helpful? Yes 14
Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

just back ,stayed at the grand sunset princes laguna suites adults only .excellent rooms large ,clean and quiet,very nice private gated pool and area .excellent bar service at pool area .the laguna area is all private and gated from rest of resort .located up front near all restaurants.24/7 room service .book all your meals right at pool area for your... More 

Was this review helpful? Yes 2
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed from April 11-18th...the resort itself was very nice and clean. Stayed in the basic room - it was obvious if you stayed in a higher priced room you got better service. I asked for a robe and was told they dont come with my room! The resort is very very large - lots of walking. I would suggest bringing... More 

Was this review helpful? Yes 1
Welland, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We went to this resort for 10 days the beginning of April. Check in was fast and efficient, however, immediately after check in we were told by a staff member that he was going to take us to our room, instead, he tried to book an appointment for a time share. That took us by surprise, as we hadn't even... More 

Was this review helpful? Yes 2
Wiarton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I travelled to this resort for a friends wedding. The weather was beautiful, the resort was well kept and the food was average. The resort was beautiful with its greenery and statues that lined the centre walkways . It was a little large and got confusing with the mirror image of Grand Riviera Resort on the opposite... More 

Was this review helpful? Yes 3
Medicine Hat
Contributor
17 reviews 17 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here from April 8th-18th. We got married at this resort, and although it is a very large one, we rather enjoyed this! We spent a good amount of time with our guests and also a good amount of time looking for our guests! :) That was perfect to us, as we wanted our guests to spend the week... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Great time(49)
  • Very good(46)
  • Room service(34)
  • Sports bar(31)
  • Party pool(31)
  • Platinum suite(31)
  • Very nice(21)
  • Hot dogs(15)
  • Main lobby(12)
  • Not sure(12)
Questions? Get answers from hotel staff and past guests. Ask a question

7,226 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6910)
Viewed
Hotel & grounds (1593)
Viewed
Family/play areas (44)
Viewed
Dining (384)
Viewed
Pool/beach area (1525)
Viewed
Room/suite (937)
Viewed
View from room (271)
Viewed
Bathroom (150)
Viewed
Business center/function rooms (30)
Viewed
1:38
Videos (20)
Viewed
Other (1956)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (302)
Viewed
Amenities (25)
Viewed
Beach (13)
Viewed
Junior Suite (34)
Viewed
Junior Suite Deluxe Pool (40)
Viewed
Laguna Villa Suite (44)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (39)
Viewed
Pool (11)
Viewed
Restaurants and Bars (25)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Family/play areas (2)
Viewed
Room/suite (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question