We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 199 Playa del Carmen hotels

Grand Sunset Princess All Suites Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Hotel amenities
Save Saved
You added Grand Sunset Princess All Suites Resort & Spa to your Saves list
Grand Sunset Princess All Suites Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
73%
Ranked #98 of 199 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 2 days ago
Linda W Haverhill, Massachusetts
Write a Review

5,300 reviews from our community

Traveler rating
    2,194
    1,648
    766
    388
    304
See reviews for
1,509
2,453
55
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,350)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5300)
  • Mar-May only
    (1633)
  • Jun-Aug only
    (1412)
  • Sep-Nov only
    (832)
  • Dec-Feb only
    (1423)
All months
Haverhill, Massachusetts
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I just returned from Grand sunset princess and were very happy with resort. Everyone was very friendly and accommodating. The rooms are very clean, bed very comfortable. The grounds are beautiful and well kept. The only complaint I have about is that they do not have a clock or even a box of Kleenex in the room.... More

Was this review helpful? Yes 2
Tiny, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is an amazing resort! Yes it is a very large resort but we love to walk.Hotel, grounds, food, staff,entertainment, are the BEST!!! We have had different rooms in the past and did love our swim-up.We will be returning again on Dec.12, 2014 for 10 days!!!!! Can't wait!

Was this review helpful? Yes 2
New Albany, Ohio, United States
Contributor
13 reviews 13 reviews
4 of 5 stars Reviewed 2 days ago NEW

Let me start this off by saying I am not a picky person my wife is a little picky, but she can survive. We have been to this resort before and we came back if that tells you anything. This was our Honeymoon we arrived around 2:45 PM and we were able to check in to our hotel room. If... More

Was this review helpful? Yes 2
Newquay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a massive hotel by UK standards, but...the choice of food, entertainment, bars, beach and pools is massive as well. The food is extremely varied from buffet through Japanese, Fish, Steaks, Fondu, French and Mexican,,, you will not go withour. The bars abound and have the top shelf many people desire. I went Platinum with a private zacuzzi on... More

Was this review helpful? Yes 4
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Really liked this resort! Pros: -The resort inside and out is stunning. -The pools have a great atmosphere for social people -The service was excellent -The rooms were updated and very clean. -Evenings were pleasant with theater shows and live music. Disco was dead at times but not always. -The price -Close to playa del Carmen -The beach was nice... More

Was this review helpful? Yes 6
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked a swim out suite and would like to know if anyone has any recommendations for the short time we are there. We want to relax and have great drinks. Don't plan on leaving the resort. Thank you

Was this review helpful? Yes 9
Sundridge, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful place but massive...I personally found it big for a wedding...Kept losing family members! Our room was beautiful, the food was good and the weather was HOT!!! our platinum suite was beautiful although some families rooms had a leaky ceiling around the light...not too safe. The grounds were clean, the pools were clean the restaurants were clean. I did find... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Sand Springs, Oklahoma, United States
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

For every bad review posted there is ten great reviews not posted. My husband and I just returned from Playa del Carmen where we stayed here at the Grand Sunset Princess. We chose this resort again because we had a good experience last year here. I have to say that we have read the other reviews and can't believe the... More

Was this review helpful? Yes 5
British Columbia, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first time in Mexico (my husband's second trip) but first time for both at this hotel. The main thing we liked was the privacy of the swim-out suit; it was very quiet and a reasonable "swim" to a swim-up bar for drinks (although there was an employee who always made sure to check on us and bring... More

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was fantastic. My family and I thoroughly enjoyed it. When we got there, there were a few minor problems that got sorted out promptly. The staff and food was great. Visited most of the restaurants with no problem. The excursions we took were fantastic. Total respect for the Mayan people. Honest people and if anyone visits Chichen Itza... More

Was this review helpful? Yes 4
Do you own or manage Grand Sunset Princess All Suites Resort & Spa?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Sunset Princess All Suites Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(84)
  • Great time(73)
  • Room service(55)
  • Sports bar(52)
  • Party pool(49)
  • Platinum suite(49)
  • Hot dogs(31)
  • Not sure(31)
  • Main lobby(24)
  • Many people(22)

Additional Information about Grand Sunset Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Sunset Princess All Suites Resort & Spa 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with BookIt.com and Despegar.com so you can book your Grand Sunset Princess All Suites Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

6,506 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6493)
Viewed
Room/suite (860)
Viewed
Dining (350)
Viewed
View from room (248)
Viewed
Hotel & grounds (1458)
Viewed
Pool/beach area (1382)
Viewed
Bathroom (138)
Viewed
Business center/function rooms (22)
Viewed
1:38
Videos (20)
Viewed
Family/play areas (39)
Viewed
Other (1976)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Family/play areas (2)
Viewed
Room/suite (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Grand Sunset Princess All Suites Resort & Spa