We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 200 Playa del Carmen hotels

Grand Sunset Princess All Suites Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Hotel amenities
Grand Sunset Princess All Suites Resort & Spa
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save
You added Grand Sunset Princess All Suites Resort & Spa to your Saves list
Ranked #96 of 200 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed yesterday
Peter T Vancouver, Canada
Write a Review

5,737 reviews from our community

Traveler rating
    2,349
    1,809
    845
    412
    322
See reviews for
1,609
2,651
64
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,522)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5737)
  • Mar-May only
    (1647)
  • Jun-Aug only
    (1411)
  • Sep-Nov only
    (984)
  • Dec-Feb only
    (1695)
All months
Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Last year we had stayed in the sister resort next door. Basically everything is the same at both resorts. With this being our second time, we thought that when making the reservation we would get the quiet upper floor Laguna Villa. At check in, that was not the case. We were not in the "quiet" area and when we went... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

First of all, I was nervous after reading some of the reviews, but glad I didn't let them persuade me. Wife and I, mid-late 20's, stayed the week of 2/22/15. We arrived late at night, 3am, checked in no problem. Rooms: We stayed on the family side, deluxe jr suite. which was an amazing room, even had bunk beds. Clean,... More 

Was this review helpful? Yes 2
2 reviews
4 of 5 stars Reviewed yesterday NEW

I traveled to the Grand Sunset Princess with my fiancé. The food was delicious! The grounds were immaculate! The rooms were beautiful, updated and cozy! The beach was really beautiful. The only negative: if you don't have a swim-up room it can be a challenge to find some chairs next to the pool. Overall: Would recommend this resort and would... More 

Was this review helpful? Yes 4
Winnipeg, MB
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were here In mid-February, and had a very good time at this resort, though I'm not sure what happened with our reservation at the Grand Sunset Princess. We had booked the deluxe Family Club Deluxe Swim Out suite thinking it was at the Sunset Princess - instead, we were booked at the Riviera side of the resort. They are... More 

Was this review helpful? Yes 6
London
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Well I was like many others looking at the reviews and thinking did I make the right choice with this resort... Well the answer is YES. This resort is just amazing and just breathtaking. Everyone says it's too big and so much walking, yes it's very large but each night we walked one part then the other night the other... More 

Was this review helpful? Yes 11
Cleveland, Ohio
1 review
3 of 5 stars Reviewed 2 days ago NEW

We stayed a week at the Grand Sunset Princess resort. Its listed as Playa Del Carmen, but also shows up as Riviera Maya on a lot of the sites. We are firm believers that vacation is what you make of it. We have been to a half dozen Caribbean all inclusive and this one seemed to miss the mark in... More 

Was this review helpful? Yes 1
Edmonton, Canada
Top Contributor
119 reviews 119 reviews
33 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My review of the Grand Sunset Princess is based on travelling 6 other times to the Mayan Riviera staying at other resorts. Service: Very friendly staff. I feel staff work very hard to ensure you are happy. TIP – Small tips to staff will aid in having the workers remember you and will also show your appreciation for their services.... More 

Was this review helpful? Yes 41
Vancouver, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very well kept, comfortable, and with beautiful grounds. Many things were well done. Rooms: large, clean, bright, mostly quiet - the only noise was from some very drunk folks on their balcony. I believe hotel security stepped in on this one. Frig was always stocked. Coffee always replaced. Room was cleaned most mornings while we had breakfast.... More 

Was this review helpful? Yes 10
Pittsburgh, Pennsylvania
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very large resort it's not a 5 star resort ! Buffets were good(your typical resort fare) We had tried two of the restaurants the Italian and the steakhouse both were very good.Checking in at the front desk was not too bad,no room is ready before 3. My biggest complaint is after they show your around they start their sales pitch... More 

Was this review helpful? Yes 5
clark lake, mi
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My two cousins & I just returned from a week's stay at Grand Sunset Princess. I must admit I read a lot of reviews on Trip Advisor before our vacation. I was very suprised at some of the bad reviews. This resort is positively beautiful! Yes- it is quite large. Yes- there is a lot of walking involved. The entire... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Sunset Princess All Suites Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(65)
  • Great time(61)
  • Room service(46)
  • Sports bar(42)
  • Party pool(41)
  • Platinum suite(40)
  • Hot dogs(24)
  • Very nice(21)
  • Not sure(21)
  • Many people(16)

Additional Information about Grand Sunset Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Sunset Princess All Suites Resort & Spa 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with BookIt.com so you can book your Grand Sunset Princess All Suites Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#23 Business Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#59 On the Beach Hotel in Playa del Carmen
#61 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen

6,800 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6786)
Viewed
Pool/beach area (1503)
Viewed
Hotel & grounds (1559)
Viewed
Room/suite (917)
Viewed
Family/play areas (43)
Viewed
Bathroom (150)
Viewed
Dining (376)
Viewed
View from room (267)
Viewed
Business center/function rooms (30)
Viewed
1:38
Videos (20)
Viewed
Other (1921)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (1)
Viewed
Family/play areas (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay