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All 200 Playa del Carmen hotels

Grand Sunset Princess All Suites Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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Grand Sunset Princess All Suites Resort & Spa
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Ranked #100 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 2 days ago
TravelinGal920 Greenville
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5,353 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed yesterday NEW

I am a travel agent of 16 years and I have visited over 50 resorts in the riviera Maya area. I recently took a group of 60 people to this resort and I need to tell everyone what happened. We did a group check in which was awesome, and upon everyone getting their keys they were told if they wanted... More

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Greenville
Top Contributor
91 reviews 91 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been going to GSP for the past 5 years. Last year stayed in the Laguna Villa Suite versus Platinum. It was very nice with an outdoor shower area and outdoor deck over the water. Seemed to receive 1st class attention in restaurants and bars. But Laguna is a bit of a walk (no shuttles in the area) to... More

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Windsor, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed during Oct 8th-15th 2014 with another couple and their 1 yr old baby. Our building was the last building closest to the beach. Yes it was a bit of a walk but we were ok with it knowing ahead of time before we booked. Weather was nice and only rained 1 day for a few hrs. Lots of... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This resort was almost 5 star awesome. Only issues we had were the length of time it took for the Platinum Check-In and the condition of our 1st of 3 rooms... Check in took way to long even though the advertise a "Private Check-In" it just means you get your own line to stand in while they help the guest... More

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Woodinville
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my second time staying at this resort. I had stayed there three years ago and was familiar with it. I did read recent reviews before booking this time and was kind of concerned. It was nothing but amazing. From check in to check out. I had upgraded to the Platinum Suites again, totally worth the upgrade. We had... More

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Toronto, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friend and I just returned from a week at the Grand Sunset Princess. We had such a great time! The staff were fantastic, the resort is beautiful, and the food was delicious. The grounds of the resort are impeccable. The staff works continuously to ensure the grounds are beautiful and clean. This is one of the cleanest resorts I've... More

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Troy, Michigan
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We took our family, including the in-laws, to the Grand Sunset Princess over Thanksgiving 2013. This was our fifth trip in as many years to this resort so clearly we have liked it, even though there is zero recognition by staff/resort management of being multi return customer. We have always upgraded to Platinum level for room location (near beach), as... More

Was this review helpful? Yes 3
Toronto
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This resort truly has beautiful design. Beautiful allies and gardens. Shows very well , especially on pictures. You will see some animals like lizards, cats , coaties. We enjoyed our walks. It takes about 15 , 20 min to walk in all directions. There was no need for shuttles that are available. The grounds were kept very clean. Very very... More

Was this review helpful? Yes 6
Leesburg, Virginia
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just got back from 4 days at the Grand Sunset (10/13/14). This was our second time at the Princess and first without the kids. This resort is a fantastic deal for the price. We are veterans at travelling to the Cancun area and have stayed at dozens of all inclusives. While this resort does not rival some of the Hotel... More

Was this review helpful? Yes 4
Ontario
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Resort is great. Very clean, lots of friendly staff. Beach very nice and kept very clean as well. Lots of good food and drinks. I would recommend this resort. Not sure why anyone would complain about this place, there is no reason to at all.

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(84)
  • Great time(73)
  • Room service(55)
  • Sports bar(52)
  • Platinum suite(49)
  • Party pool(49)
  • Hot dogs(31)
  • Not sure(31)
  • Main lobby(24)
  • Grounds were beautiful(22)

Additional Information about Grand Sunset Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Sunset Princess All Suites Resort & Spa 5*
Number of rooms: 674
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Also Known As:
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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