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All 198 Playa del Carmen hotels

Grand Sunset Princess All Suites Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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Grand Sunset Princess All Suites Resort & Spa
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73%
Ranked #91 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
lesley r Kelowna, Canada
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4,913 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Kelowna, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We started our trip here for one week in the villa lagunas. Octavio our concierge was fabulous, our room was delightful, the spa staff was awesome, the gym is spacious and never crowded. We enjoyed all the restaurants. Walk down to the adults only beach and it is not crowded. It was like our own private resort away from all... More

Was this review helpful? Yes 2
Halifax
Contributor
20 reviews 20 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

We spent 9 nights at Grand Sunset Princess in the Platinum section beachfront view. I was apprehensive going to this resort based on reviews I had read, but we were meeting a group who had booked this resort. There were many thing that we liked about the resort. The rooms, while not recently updated, are very clean. The grounds are... More

Was this review helpful? Yes 4
Spruce Grove
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent 14 days at the Sunset getting home on April 21, 2014. It took a day or two to get to know all the services there with it being such a large resort. The walking didn't bother us as we are a little older but enjoyed the walks to breakfast and the beach. We were put on the Riviera... More

Was this review helpful? Yes 3
Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Just returned from the Grand Sunset Princess. I have no major complaints, save for one. The food was great, the service was amazing (the staff at this resort need to be commended on their diligent and hard work... you'd be hard pressed to find people that work this hard in a north american resort!)... my only beef is the $70... More

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Fredericton, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Here last year on the Yucatan (18+) side (Platinum) with my best friend (spouse) May 3-10, 2013. Brought the kids with us this year with an upgrade to Platinum on the sunset side. This resort is the best. The Platinum allows you to do and book A La Carte every night (and we did) as well as many other perks.... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

We just came back from a week long stay on April 19th. Not many bad things to say about this hotel. Some of the reviews i read were close to accurate. Pools - great selection of pools, lots of chairs to choose from. Beach - white sand, not many rocks, vendors stands block the view, however they are not used... More

Was this review helpful? Yes 2
ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

1st off booked with apple only bad thing with them was the flight to and from delays not a good start they need to get rid of frontier now for the sunset princess yes I left the grand out for its not the resort is nice big and many pools all was good as far as that but I am... More

Was this review helpful? Yes 2
Boisbriand, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Just returned from a week vacation at the Grand Sunset Princess Hotel in Rivera Maya,Mexico, What a GRAND HOTEL....a real palace....all marble, granite,everywhere...what a place....that is the positve point...........unfortuneatly we were very disapointed with the food, and the beach...food selection at the buffets were very limited, and some of the food was COLD...we also ate at the a la carte... More

Was this review helpful? Yes 3
Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort is beautiful and the staff goes above and beyond. We upgraded to platinum suites and were glad we did. Our suites were very close to the beach and we had a private pool. The all inclusive plan covers all food and drinks. I only carried US dollars for tipping. Gratuities are included but the staff here is so... More

Was this review helpful? Yes 3
Obed C, Gerente at Grand Sunset Princess All Suites Resort & Spa, responded to this review

Dear Liz F, Thank you so much for sharing your lovely review with our future guests. We do everything possible to ensure that our guests' have a pleasant stay and just hearing that we achieved our goal is wonderful! Thank you so much for you kinds words and we hope that you visit our hotel again and make the Grand... More

Vancouver, British Columbia, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We would not choose to go to an all-inclusive resort but a good friend decided to get married at the Grand Sunset Princess so we dutifully signed up for 5 days. The resort put on a beautiful wedding on the beach and the massive number of rooms means that a large number of wedding guests can be accommodated (there were... More

Was this review helpful? Yes 1
Obed C, Gerente at Grand Sunset Princess All Suites Resort & Spa, responded to this review

Dear Danny K Thank you very much for your stay at Grand Sunset Princess. We very much regret that we could not meet all of your expectations, our property and staff work every day to make our guests’ stay a special and a memorable one, and we are sorry that it was not the case this time. We are very... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(84)
  • Great time(73)
  • Room service(55)
  • Sports bar(52)
  • Platinum suite(49)
  • Party pool(49)
  • Hot dogs(31)
  • Not sure(31)
  • Main lobby(24)
  • Grounds were beautiful(22)

Additional Information about Grand Sunset Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#35 Top resorts Hotel in Playa del Carmen
#46 On the Beach Hotel in Playa del Carmen
#61 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Sunset Princess All Suites Resort & Spa 5*
Official Description (provided by the hotel):
This All Inclusive Resort is located in the stunning Riviera Maya. The hotel is perfect for an unforgettable vacation thanks to its magnificent surroundings. The style of the hotel's architecture blends in with and respects the environment. The interior decor and ample functional outdoor spaces provide the setting for a fantastic vacation.The hotel features VIP areas, such as the Platinum Suites and the Laguna Romance Villas. They are privately located and offer exclusive services, including two Platinum lounges serving continental breakfasts, aperitifs, and premium drinks, along with a concierge, 24-hour room service, a private pool with waiters, and a water circuit in the spa.Grand Sunset Princess Hotel has seven restaurants specializing in food from a wide range of cultures, including Asian, Latin American, Mediterranean, and European. Each restaurant has its own unique feel and a few of them are located directly by the sea.After crossing the spacious lobby, you'll come to the Grand Sunset Princess, located near Playa del Carmen. The hotel features a total of twelve sparkling pools and some have an adjoining Jacuzzi. There are more than thirty specialty restaurants and bars, a lounge and a beautiful beach facing the majestic Caribbean ... more   less 
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Also Known As:
Grand Sunset Princess All Hotel
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess Hotel
Grand Sunset Princess
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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