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Grand Sunset Princess All Suites Resort

Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Hotel amenities
Grand Sunset Princess All Suites Resort
Best prices for: 1 room 1 guest
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Ranked #97 of 199 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
slpyukon
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6,030 reviews from our community

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    335
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1,709
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This was our second stay at this resort! The staff are wonderful and the massages at the beach by Rosario were amazing!! Can't wait to go back. Hotel is very clean and the food was very tasty! Nightly entertainment and the Mexican market are very enjoyable.

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Saint Peters, Missouri
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a good place to stay. But when we arrived at 11:00, we were told the rooms would not be ready till 3:00. We could leave our luggage and change into better suited clothing. That is great but we were not aware of this in advance. After dealing with the front desk, a person was ready to give us... More 

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Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Recently came back from the Princess which was our second time there. Everything looked the same, large resort that is very well taken care of. Like last time we opted for the Platinum package which is well worth it. The exceptional service we got in the buffets along with the private beach was worth the platinum package in its self.... More 

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Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at Grand Sunset the week of May 16 with 4 other women (3 rooms). Although we booked Grand Sunset our rooms were on the Grand Rivieria side. This place is massive, the brochure did not really explain just how big. If you have any issue with walking this is not the place. Your walking constantly. Yes there's a shuttle,... More 

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Hickory Corners, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I went with a large group on my 1st trip to Mexico. The resort was truly beautiful, the maid service was wonderful but the food was pretty blah and the wait staff wasn't very accomodating for our group. It was pretty discouraging to drive down the road and see police with machine guns standing on the side of the road... More 

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2 reviews
3 of 5 stars Reviewed yesterday NEW

We returned on 24th May and I'm very conflicted about the resort. Yes, it is beautiful. The rooms are lovely (smelled very mouldy but I guess that's a humidity/ air con issue) and the drinks plentiful. We loved the beach and as a previous reviewer has stated, the seaweed issue seems to have gone now. Crystal clear water and white... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Firstly the place is BEAUTIFUL. Very well kept up on all the landscaping and cleanliness of all the grounds. Always sweeping walkways, trimming bushes and cleaning up your trash! Colorful and tropical, both in looks and sounds! Secondly, all of the servers and activity personnel were very nice and tried their best to make sure you had a good time!!... More 

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Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We Had our Wedding there in January 2015, I emailed the hotel many time before we arrived to plan the Wedding. I was a little worried that this would not go as I had planned them as I wasn't there in person making plans. I have to say our day was perfect! The ladies at the spa doing our hair... More 

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1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Review Returned 23 May 2015 after a week-long stay. 41yo 37yo married couple. 15yr anniversary. Great trip. Perfect weather. Mostly couples here. Not a singles scene. Good news--Seaweed no longer a problem. Contrary to many reviews, the ground is about as slippery as any pool deck, you won't fall if you act sensibly. But--I did see one old lady in... More 

Was this review helpful? Yes 6
Cold Lake, Alberta
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First off let me state that I am usually more the small,3 star, all-inclusive type person so this was a completely different experience! We (myself, my girlfriend, my 2 children aged 8 and 10) stayed May 4th--May 11th for my brothers wedding. Check in was painless, the lady helping us ordered us drinks while we were checking in :) we... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Great time(47)
  • Very good(43)
  • Room service(33)
  • Platinum suite(30)
  • Sports bar(29)
  • Party pool(29)
  • Very nice(21)
  • Hot dogs(15)
  • Beach chairs(11)
  • First day(11)
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