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Grand Sunset Princess

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TripAdvisor Traveler Rating: 3.5 of 5 stars
TripAdvisor Popularity Index: # 51 of 154 hotels in Playa del Carmen
  • Address
    Km 68 Riviera Maya
    Cancun
    Playa del Carmen 77710
    Mexico
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 244 traveler reviews
  • What to Expect:
    • 4.0 based on 215 reviews Rooms
    • 3.5 based on 214 reviews Service
    • 4.0 based on 208 reviews Value
    • 4.0 based on 215 reviews Cleanliness
  • Recommended For:
    • 60% based on 231 reviews Families with teenagers
    • 60% based on 231 reviews Families with young children
    • 60% based on 231 reviews An amazing honeymoon
    • 30% based on 231 reviews Young singles
    • 20% based on 231 reviews Older travelers

Reviews of Grand Sunset Princess

( 1-10 of 244 )
May 8, 2008
14/14 found this review helpful

We had no complaints while at the Grand Sunset Princess. Whatever we needed, they resolved quickly. The rooms and resort are beautiful. If you wake up early and walk the back path used by the workers and golf carts you can see monkees in the trees eating. I don't know whether the showers leaked or not. We took the preventative... more

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5 of 5 stars
Buffalo, NY + Toronto, ON
May 7, 2008
17/18 found this review helpful

Trip Advisor Excellent Trip, great facility, warm and hard working staff… RESORT: Check in went very smoothly… not a long enough line that it bothered anybody… our rooms were actually ready at 10 a.m. which was great!! The grounds are absolutely phenomenal… gorgeous trees, flowers and shrubs, lovely green areas, and interesting Mayan statuary… the architecture looked great and the... more

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5 of 5 stars
New Hampshire
May 7, 2008
15/16 found this review helpful

4/25-5/2 Just returned from our wonderful vacation at the Grand Sunset Princess! Our room was a pool side suite with stairs directly into the pool. For privacy in your room, just pull the sheers and you'll be fine. Enjoyed the location of the suite; near the beach end, close to buffet for breakfast and lunch, not too close to the... more

May 6, 2008
11/12 found this review helpful

I consult TripAdvisor each time I travel and felt compelled to write a review of the GSP hotel seeing that it is so new. My husband and I have been to several all-inclusives in the Yucatan Peninsula area and this one stands out...for good reasons and for a couple bad. Yes, this place is huge! I have never seen a... more

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5 of 5 stars
Southern Alberta
May 6, 2008
13/13 found this review helpful

My group of 4 young adults travelled to the GSP Apr 26-May4th. I felt compelled to write a review of my experiance at the GSP becausee it was completely contrary to the many negative reviews I had read before leaving. Overall the resort was FANTASTIC! Flight - Travelled with Sunwing - by far the most pleasant flight I've been on... more

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4 of 5 stars
Boston, Massachusetts
May 5, 2008
20/21 found this review helpful

We went April 26- May 2. I was worried about this hotel and the negative reviews. If you are not expecting American Style 5 star then you should be all set, especially if you are like me -just happy to have some pampering and not having to cook and clean for a whole week. * The place is modern and... more

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5 of 5 stars
Victoria, BC
May 5, 2008
14/14 found this review helpful

My wife and I spent a week in a Platinum room in April 08 and had zero problems and many nice experiences. The Platinum lounge has a bar and a snack area, plus a concierge to help with restaurant bookings. The hotel was about half-full, so there were no line-ups or anything like that. The staff was terrific; very friendly.... more

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5 of 5 stars
Connecticut-USA
May 4, 2008
25/26 found this review helpful

Used Bookit for a great price and service. Flight was direct from Hartford to Cancun. At the airport we saw the Bookit rep. and travel to the resort was easy, return was also easy. CHECK-IN AND CHECK-OUT. - No problems in or out of the resort. At check-in was given a map and explained where to go for things are... more

May 1, 2008

Hi, i traveled with my family here for 8 nights; april 22nd-30th We're from Boston area and two adults, 11 years old, and me, 15 years old. even though im only 15, ive got alot to say!!! First, id like to make a list of little tips and tricks: 1. For breakfast and lunch, do not go to the sunset/riviera... more

Apr 29, 2008

Well, I figured I would write a review to help future travelers since I benefited from the reviews others have posted, so here it goes... RESORT - The Grand Sunset Princess is a brand new resort and is quite gorgeous, and it's huge. There are two main lobbies (Riviera and Sunset). They are currently doing construction on the Riviera side... more

Reviews of Grand Sunset Princess

( 1-10 of 244 )
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Grand Sunset Princess Address

Km 68 Riviera Maya | Cancun, Playa del Carmen 77710, Mexico