i am a frequent "all inclusive" Mexico traveler. I did have the Plantium package but from what I have seen it's not necessary to have and still be handled as a VIP. The Princess resort, by far, has the best food out of any other resort I have ever been to. The resort is stunningly beautiful and I felt catered... more

My boyfriend and I and another couple (late 20's-mid 30's) stayed at GSP Oct 25-30. We had a great time and felt, especially for the great deal we got, the resort delivered. There were a few minor issues that did in no way ruin our time, but I will write about them, just so anyone who does care will know!... more

I have finally figured it out! We read the reviews just like everyone else, and had our concerns, but we are both very open minded and easy going. We landed at 9:30 am Cancun time. We were promptly escorted to our bus and arrived at the GSP within 40 minutes. We were the second couple in line (Platinum check in....Must... more

First- our review of our experience is based on traveling experiences from a previous cruise director and a travel lover: We have both been to Mexico NUMEROUS times and by far, Playa is the best. The Princess Resorts were awesome during our stay recently in October. If you are there before 3pm (which is the documented check in time) don't... more

Our trip was a destination wedding....my stepdaughter. We had to change rooms 3 times to get one where the air conditioning worked (sweltering heat was terrible). Twice we had to get the room television repaired. The small refrigerator in the room didn't keep anything cold, and was not restocked daily as advertised unless we specifically requested it. The waitstaff was... more

My husband and I traveled with two other couples for a 5-night get-away. The hotel was average and the food was average, but luckily this was a group vacation and not our honeymoon. Our first night there, the power at the resort went on and off for 5.5 hours straight. This continued to happen for the remainder of our trip... more

My husband and I traveled to the Grand Sunset Princess last June for our honeymoon and stayed for one week. It's taken a while to get around to writing a review. Our trip, from beginning to end, had everything we could ever want whenever we wanted it. Anyone who has anything to complain about is crazy. The hotel is massive,... more

This was one of the best trips that we have taken. Our kids loved all the entertainment that was offered they still talk about it. Excellent food, awesome pools. All together we would go back in a heartbeat more

This was my second to Playa del Carmen resort scene and just as expected turned out to be a very relaxing enjoyable and impeccable vacation. Grand Sunset Princess resort is a newly built sprawling (really!) complex with extremely courteous staff and lush and well-kept grounds. My main purpose was to get rest and escape home hassle and stress so resort's... more