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All 199 Playa del Carmen hotels

Grand Riviera Princess All Suites Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
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Ranked #97 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed today
Mfwebber Calgary, Canada
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3,639 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (843)
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English first
Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

We recently stayed at the Laguna suites at the grand riviera princess. This upgrade was well worth the money. It is a gated area that is truly adults only. The pool is larger than the privileged pool and full sun all day so nice and warm. The area was never crowded and very close to the main lobby area for... More

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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I got married on June 6th, 2014 at the Grand Riviera Princess Resort in Playa del Carmen, Mexico. Guillermo Sierra was our wedding coordinator and he did such an amazing job with making our dream wedding come true. We made a deposit to have our wedding at the resort a year prior to our big day and... More

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OXFORD UK
Contributor
15 reviews 15 reviews
7 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the Grand Princess Rivieria, Platinum Suite/Yucatan for two weeks. This is advertised as adults only area and we paid extra for this. Firstly the staff are all extremely hard working, the waiting staff in Buffett get very very busy and they all work really hard to keep the tables turning. The A La Carte are very attentive... More

Was this review helpful? Yes 4
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned after 2 weeks in this hotel and everything was just amazing! When arriving at the hotel the bell boys take your bags and later deliver them to your room, you then go to check in and waiters come over with beer or a soft cocktail. We got to our room 1076 just a standard room and... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I travelled and stayed at this hotel in May 2012 with a friend after deciding we needed an girly break away, after hunting high and low for the right hotel for us I could not be happier that we decided on Grand Riviera Princess. From the moment we arrived the staff were very warm and welcoming which was just what... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We have just returned from 3 weeks at this hotel (our second visit). In our opinion this hotel is wonderful- from the moment you walk into the lobby it takes your breath away! The grounds are immaculate and are constantly being maintained. This year our room was on the Sunset side rather than the Riviera side and actually we found... More

Was this review helpful? Yes 2
Egg Harbor City, New Jersey
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Upon arrival, we waited in a very long line to check in, about 45 minutes! We were in the Platinum suites so I thought we were suppose to have a private check in with cool towels! That didn't happen. After waiting forever to check in we were told no KING size bed, which we requested but didn't get.(We were celebrating... More

Was this review helpful? Yes 4
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Theresa B, Thank you for taking part of your time to post a review of your trip to Grand Riviera Princess. Concerning your comments about the "time share", let us start by saying that Royal Holidays is a company who has nothing to do directly with Princess Hotels. We simply share the same workplace. Our guests are free to... More

Montreal, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

I have been in Princess Hotel 6-7 years ago for 2 weeks and it was the best hotel I had stayed in. I haven't been any place that could match this place or surpass it. Although note that it was quite few years back, but a friend of mine just came from a vacation from their and he really liked... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My partner and I stayed here for the first two weeks in August. We were a little apprehensive before leaving, due to the negative comments posted on here, but we soon discovered we had nothing to worry about. We booked the holiday with First Choice and so had to wait for the coach to fill up, the humidity hits you... More

Was this review helpful? Yes 5
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear daniellafun, We would like to thank you personally for sharing on TripAdvisor your kind feedback about your stay at Grand Riviera Princess. We appreciate to hear that we have been able to meet your expectations and that our location, staff and facilities have contributed to a wonderful holiday in Playa del Carmen. It is a great pleasure to read... More

Hinckley, Ohio, United States
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was so compelled to write a review of this place, especially because of how many people were negative with their previous comments. I'm reviewing this resort in comparison to 3 other hotels we've been to: Gran Bahia Principe, Barcelo Deluxe, & The Grand Palladium, all in Riviera Maya. This hotel and amenities are excellent for starters and we did... More

Was this review helpful? Yes 8
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Hotel Summarization (Beta)

What travelers say

  • Very good(47)
  • Room service(39)
  • Great time(31)
  • Platinum suite(18)
  • Pool area(16)
  • Buffet restaurant(16)
  • Junior suite(14)
  • Hot dogs(13)
  • Grounds were beautiful(10)
  • Free shuttle(10)

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Reservation Options:
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Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Business Hotel in Playa del Carmen #36 Luxury Hotel in Playa del Carmen #42 Top resorts Hotel in Playa del Carmen #60 On the Beach Hotel in Playa del Carmen #66 Romantic Hotel in Playa del Carmen #72 Family Hotel in Playa del Carmen
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Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid “Paseo de los Dioses” is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 
Number of rooms
674

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