We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Riviera Princess All Suites Resort & Spa

Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Grand Riviera Princess All Suites Resort & Spa
Professional photos View all
Browse nearby
Grand Riviera Princess All Suites Resort & Spa
Write a Review

4,463 reviews from our community

Traveler rating
    1,755
    1,451
    691
    324
    242
See reviews for
1,215
2,109
62
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,110)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4463)
  • Mar-May only
    (1240)
  • Jun-Aug only
    (1254)
  • Sep-Nov only
    (934)
  • Dec-Feb only
    (1035)
All months
Maidstone, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

very large hotel so expect a lot of walking.that said never had trouble finding a sunbed or seat in retaurants or bars.grounds and communal areas immaculate .wonderful selection of food in restaurants and.well presentedthe only downside was the young loud American and Canadian teenagers.who certainly wish their voices to be heard!

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

the hotel was very clean and lots of pools to choose from and the beach is lovely the only thing i would say is that there is not much outside the complex and you have a long walk to get to the main road, so we ended up paying alot on taxi's to go anywhere we did the swimming with... More 

Was this review helpful? Yes
paisley scotland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

5th may 2015 went on my holidays for 2 weeks to this resort, one word AWESOME. From start to finish it was the perfect holiday. Checking in no problems, The room was perfect kept clean & tidy with fresh towels everyday, the food was great with the steak restaurant & the chill out bar restaurant to die for. The staff... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My boyfriend and I stayed here 05/18/15-05/22/15 and loved it. We had a junior sweet which was the perfect size for us, the room and resort were very clean. Everyone was very friendly and provided excellent service. The 2 big buffets are good for breakfast but not lunch or dinner, the snack buffets are good for breakfast and lunch (great... More 

Was this review helpful? Yes
Arlington Heights, Illinois
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have traveled to over 20 resorts in the past 10 years, and this is one of the best. The entertainment is very enthusiastic and differs every day. The beach is clean and shallow for swimming. There is plenty of alcohol to drink, mostly mid shelf. The resort is incredibly clean, they even scrub the walkways daily. Best of all... More 

Was this review helpful? Yes
Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Hello I trued to contract through the email to hotel but nobody didn't email me back Passed more then 2 weeks already I am coming in June 3, I need to reservate crib and 2 beds in our room Need admin to contact me ASAP

Was this review helpful? Yes 5
One Hundred Eight Mile Ranch
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Go for the platinum suite for excellent service, private pool, private concierge and private beach area. There are plenty of agents available for booking any activities or excursions. The concierge is very helpful when booking restaurants although you may have to wait a while due to volume of guests.

Was this review helpful? Yes
East Sussex, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have been here 4 times now and never had a problem. Food is always excellent, staff are all very friendly and helpful. Can't wait to go back. We have made some fantastic friends and always keep in touch with them.

Was this review helpful? Yes 1
Houston, TX
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had a blast at Princess Grand Riviera! It was our first time being at an all-inclusive resort and we were not disappointed. We stayed at the Laguna Villas (Highly recommend) and were so pleasantly surprised by the staff--it was the highlight of the trip! A few remarks: - The Laguna villas aren't quite as "pretty" on the outside as... More 

Was this review helpful? Yes 3
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The positives. First impressions were breathtaking. The grounds are some of the most beautiful we've experienced - and meticulously maintained. Our room was lovely - spacious, clean and well stocked. Check in/out was seamless. Staff at the buffet was always welcoming and attentive. The nightly entertainment was awesome - always worth scheduling our day to include it. There were no... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(30)
  • Room service(28)
  • Great time(17)
  • Junior suite(14)
  • Buffet restaurant(11)
  • Platinum suite(9)
  • Pool area(9)
  • Free shuttle(8)
  • Sports bar(8)
  • Lobby bar(6)
Questions? Get answers from hotel staff and past guests. Ask a question

6,136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5769)
Viewed
View from room (193)
Viewed
Pool/beach area (1246)
Viewed
Hotel & grounds (1479)
Viewed
Dining (402)
Viewed
Room/suite (749)
Viewed
Family/play areas (70)
Viewed
Bathroom (139)
Viewed
Business center/function rooms (19)
Viewed
1:50
Videos (11)
Viewed
Other (1461)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (309)
Viewed
Amenities (26)
Viewed
Beach (14)
Viewed
Junior Suite (32)
Viewed
Junior Suite Deluxe Pool (39)
Viewed
Laguna Villa Suite (45)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (40)
Viewed
Pool (10)
Viewed
Restaurants and Bars (28)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (17)
Viewed
Room/suite (6)
Viewed
Family/play areas (3)
Viewed
View from room (3)
Viewed
Dining (5)
Viewed
Other (12)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay