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All 199 Playa del Carmen hotels

Grand Riviera Princess All Suites Resort & Spa

4.5 of 5 Resort (All-Inclusive)   |   Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
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Grand Riviera Princess All Suites Resort & Spa
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Ranked #94 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
TiffanyHoback Louisville
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3,527 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (805)
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Louisville
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

We just returned from a week long stay. We booked through AmEx travel which connected us to Apple/Amstar at the resort. Transportation from the airport was included in our package so that was nice. Overall, we enjoyed our stay. The grounds are very large and pretty. Plan to walk a lot. Like many others, we had a mix of service.... More

Was this review helpful? Yes 1
Lockport,, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

My 2 daughters, who are in their 20s and I spent a relaxing week at the resort. The resort is massive and gets some getting used to the layout. We stayed in the Platinum Suites and very glad we did. We were on the 1st floor. It was quiet and the concierge was helpful. The free Wi-Fi is intermittent at... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Dont listen to negative reviewa.I went with a group for destination wedding.First off the check in.It went very smooth.One of our rooms didnt have a nice view it was changed next day no problem.The beach lunch was by far the best for burgers.Mexican restaurant only complaint here.Get the tbone at the grill steak is size of your plate very tasty.Fondue... More

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middlesbrough
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

this place is amazing all staff so helpful ,resort kept spotlessly clean .we got upgraded to a swim up room which was much appreciated ,we visited all a la carte restaurants apart from the sushi ,our fav was the french followed by the fish and seafood,weather was great it rained for 1 day in the 14 we were there ,arrived... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Hi. My girlfriend and I are coming to this hotel in September and need some help/guidance in the upgrade to 'Platinum' how we do it when we do it etc as we see a lot of the reviews recommend this but can't seem to find anything about it. We have booked through First Choice for 2 weeks end of September.... More

Was this review helpful? Yes 1
Goshen, Ohio
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This review will be long, but I promise you it will be helpful to you in knowing the ins and outs of this hotel. I tried to be as fair as I could and as informative to help you decide on what is best for your travel needs. I would go back to this resort, but I would prepare a... More

Was this review helpful? Yes 3
Virginia Beach
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We just returned (july2014) from a week's stay in Grand Riviera Princess. Prior to leaving, I found the reviews quite helpful in preparing me for what to expect. Overall, we had a great time. This is our first time staying in the Riviera Maya as in previous trips, we have stayed in Cancun in the Hotel Zone. We arrived to... More

Was this review helpful? Yes 1
Aberdeenshire, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

First I just want to say that I NEVER write reviews for things like this as I am generally easy pleased however I felt so strongly about this hotel that I had to share it.I have recently just returned from a 2 week long holiday at this hotel and felt obliged to give others an insight into what they would... More

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We visited the Grand Riviera Princess from 14 June 2014 until 28 June 2014. We are from England & travelled myself, my daughter & my mom. We had booked this holiday a year before so therefore had a whole year of excitement & review reading. We travelled with thomsons/first choice. The outbound flight was good but long especially with a... More

Was this review helpful? Yes 2
Houston, Texas
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

My first visit to this resort was very pleasant so my family decided to visit again. The main attraction for us was the platinum swim up rooms on the quiet adult only section. We booked the trip 6 months in advance and called several time to verify that we would have 3 rooms near each other. Upon arrival, the resort... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(47)
  • Room service(39)
  • Great time(31)
  • Platinum suite(18)
  • Buffet restaurant(16)
  • Pool area(16)
  • Junior suite(14)
  • Hot dogs(13)
  • Grounds were beautiful(10)
  • Free shuttle(10)

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Riviera Princess All Suites Resort & Spa 4.5*
Reservation Options:
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Also Known As:
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Business Hotel in Playa del Carmen #35 Luxury Hotel in Playa del Carmen #41 Top resorts Hotel in Playa del Carmen #59 On the Beach Hotel in Playa del Carmen #66 Romantic Hotel in Playa del Carmen #70 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid “Paseo de los Dioses” is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 
Number of rooms
674

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