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Grand Riviera Princess All Suites Resort & Spa

Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
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Grand Riviera Princess All Suites Resort & Spa
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Grand Riviera Princess All Suites Resort & Spa
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4,757 Reviews from our TripAdvisor Community

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Traveler rating
    1,862
    1,552
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    337
    265
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1,325
2,237
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,175)
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  • All months
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All months
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just back from a 14 night stay at this Hotel, don't be put off by any negative comments this place is stunning, I went diving out away from this resort almost every day and often had to visit many of the other hotels in the area in order to get the dive boats, they were not a patch on the... More 

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1 review
3 of 5 stars Reviewed yesterday NEW

My wife and I visited this resort along with my friend, his wife, and his toddler. We stayed in the Platinum area and they were in the Family area which provided us each with amenities that fit our smaller groups. Particularly, the Platinum suites have Wi-Fi in the rooms and the Platinum lobby. The lobby also has snacks, a bar,... More 

Was this review helpful? Yes 1
Baltimore, Maryland
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just returned from GRP in July. I was there 2 years ago for a friend's 50th birthday with 9 of my friends and loved it. This time around, it was not as great as my last trip. The resort is still beautiful and the grounds are maintained beautifully. Stayed in a Junior level room #7135 on the Riviera side this... More 

Was this review helpful? Yes 2
Chicago, IL
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

We spent $5K for this trip and I never once felt like I was a princess or in paradise. The wrist band, the overcrowded bars, the empty cups and trash everywhere, overcrowded pools were all too reminiscent of Wisconsin dells less the water slides. Let's start with the worst part first, because the trip got better toward the end. *First... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Grounds – Gorgeous, very well kept, yes it is a huge resort but personally don’t have a problem with walking on holiday and seeing my surroundings. Rooms – We stayed in bog standard junior suite (bed was sooooooooo uncomfortable :( literally we took turns sleeping on our little couch, not sure if they would be the same in platinum) but... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

After spending weeks before my holiday trawling through reviews about this resort on tripadvisor, I didn't know what to expect. I can now give my review... The resort itself is very big. Not as big as some people make out, I definitely didn't find it hard to get around. At first I felt a little lost but within a day... More 

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New York City, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

i had a really nice time my room was upgraded to a platinum room It was fabulous. I had a jacuzzi, and concierge service. my room was so Hugh I kept walking around in circles. the resort is kept really nice. There's so many pools please if you want the beach this may not be the place for you the... More 

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England
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have been meaning to write this review for a while now but only just got around to it!We stayed here for two weeks from 11th June 2015. I travelled from the UK with my family; husband and two girls (4 years and 22 months.) It was our first trip to Mexico although I have travelled to South America and... More 

Was this review helpful? Yes 3
Southport, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Holidayed as a couple with 16year old in July, take no notice of bad reviews hotel is amazing, great pools, beach fab, lovely staff, food and drinks galore!! Pay for a meal at the Chill Out at the beginning of your holiday (dinner was delicious) and receive free entry for remainder of your holiday (including the v important wifi -... More 

Was this review helpful? Yes 2
San Fernando, California
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

We are a family of 3. We booked the kids family room but at check in they upgraded us to platinum for free. ( a savings of almost $500 for the family) It was our 18 yr anniversary. Great service at check in. We arrived at 10pm on July 20th..very little people at check in. Finished check in within 20... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very good(30)
  • Room service(28)
  • Great time(17)
  • Junior suite(14)
  • Buffet restaurant(11)
  • Platinum suite(9)
  • Pool area(9)
  • Free shuttle(8)
  • Sports bar(8)
  • Lobby bar(6)
Questions? Get answers from hotel staff and past guests. Ask a question

6,492 photos of this hotel

Traveler photos: See what travelers like you saw

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All traveler photos (6125)
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Dining (419)
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Pool/beach area (1316)
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View from room (202)
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Hotel & grounds (1586)
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Room/suite (796)
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Bathroom (152)
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Business center/function rooms (23)
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Family/play areas (71)
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1:50
Videos (11)
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Other (1549)

Expert photos: Taken by TripAdvisor travel experts

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All expert photos (309)
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Amenities (26)
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Beach (14)
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Junior Suite (32)
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Junior Suite Deluxe Pool (39)
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Laguna Villa Suite (45)
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Platinum Pool (4)
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Platinum Suite (40)
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Pool (10)
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Restaurants and Bars (28)
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The Hotel (71)

Management photos: Courtesy of the property manager

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All management photos (58)
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Hotel & grounds (12)
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Pool/beach area (17)
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Room/suite (6)
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Family/play areas (3)
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View from room (3)
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Dining (5)
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Other (12)
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