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Grand Riviera Princess All Suites Resort & Spa

4.0 of 5 Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
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Grand Riviera Princess All Suites Resort & Spa
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Grand Riviera Princess All Suites Resort & Spa
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3,937 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mansfield - Notts
Contributor
11 reviews 11 reviews
11 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have recently returned from this resort along with another couple we traveled with and it's fair to say we had a fantastic time. We booked with Thomson/First Choice and flew from Manchester. Thomson/First Choice left a lot to be desired and their new flagship 'Deamliner' aircraft is a joke. We had some major issues on both our outbound and... More

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We ran into issues with our original reservations at another Riviera Maya resort 6 weeks before our trip. We then decided on the Grand Princess Riviera (other side of the resort is the Grand Princess Sunset). It was very reasonable. We did pay an additional $20 to upgrade from the Sunset to the Riviera side, which got us unlimited a... More

Was this review helpful? Yes 4
Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Reading reviews on this resort I was not sure what we would get when we stayed for a week mid November but this place was fantastic! We had a junior spa pool access room on the princess side, the room was huge, comfy bedding, big spa bath and it was great having pool access, I recommend getting one of these... More

Was this review helpful? Yes 7
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Apologies for this late review. I stayed here mid July earlier this year. This hotel to be ok, nothing wow'd me - I've been to a lot better and therefore will not be returning. Good things: the staff are very friendly and always have a smile on their face, the rooms were kept clean, the beach is lovely with a... More

Was this review helpful? Yes 2
New Glasgow, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Rooms are wonderful. We stayed in Platinum Suites but our daughters were in junior deluxe and they were equally as nice. We were disappointed there was not a swim up to their rooms as we had specifically asked for it when we upgraded. The Platinum was amazing, close to beach and restaurants and there is a shuttle available. The resort... More

Was this review helpful? Yes 3
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

The resort was beautiful and very clean. The food was great with great choices of restaurants available. Only downside is you have to book 2 days in advance and the Italian restaurant fills up very quickly. When you get to the restaurant it is only half full which is disappointing. The beach is beautiful with lots of activities to choose... More

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Finedon, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 weeks with my wife, on our belated honeymoon. The hotel and grounds were amazing and beautifully kept. Yes, the resort is large, but nothing is more than a 10 to 15 minute walk...and if you really want, on either side of the resort is a shuttle service; although we didn't use this! The wildlife is also impressive,... More

Was this review helpful? Yes 7
Edmonton, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a 3 to 3.5 star resort,food quality and selection is very poor,really nice beach,lots of wildlife,they'll bring you the first drink but if your not constantly tipping don't expect any service.

Was this review helpful? Yes 2
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just returned from the Grande Riviera Princess.... the resort is very large, we stayed at the Princess which is adjacent to the Sunset. While both properties mirror each other it's easy to get confused or lost. The resort itself is lovely, lots of wild life, grounds are beautiful but if you want to get to anything be prepared to walk... More

Was this review helpful? Yes 3
Edmonton, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This a great resort for the price. Good food, very good service, lots of restaurant and bars. An unbelievable amount of water area (resort pools and ocean front). We never had a problem finding a place where we could 6 lawn chairs together. Friendly bartenders that really earned the salaries. I read all the reviews and I was a little... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(47)
  • Room service(39)
  • Great time(31)
  • Platinum suite(18)
  • Buffet restaurant(16)
  • Pool area(16)
  • Junior suite(14)
  • Hot dogs(13)
  • Grounds were beautiful(10)
  • Free shuttle(10)

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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