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Grand Riviera Princess All Suites Resort & Spa

4.0 of 5 Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
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Grand Riviera Princess All Suites Resort & Spa
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Grand Riviera Princess All Suites Resort & Spa
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3,942 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bournemouth
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good Hotel absolutely no question for what we paid around £2,300 for two great value. Food was good first week and then went downhill towards the end of our holiday especially on our last day at breakfast food was not good however on saying that generally food wise there is something you can find from the vast array of fruit,... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Myself and my family went in sept for 2 weeks. I love this hotel, don't silent to the bad reviews. Rooms amazing , staff super friendly , the beach is beautiful. Food is to die for try the seafood ala carte and the steak house, the Mexican was ok. The internet is horrible it's super expensive that's the only down... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel is gorgeous.... The place is kept immaculate! It is massive but is a great way to keep in shape after the all inclusive. Staff were very friendly and made us feel welcome. Pool areas and beach are stunning.... White sand a beautiful sea. The beach bar is great but there tended to be a queue most the time.... More

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Mansfield - Notts
Contributor
11 reviews 11 reviews
11 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have recently returned from this resort along with another couple we traveled with and it's fair to say we had a fantastic time. We booked with Thomson/First Choice and flew from Manchester. Thomson/First Choice left a lot to be desired and their new flagship 'Deamliner' aircraft is a joke. We had some major issues on both our outbound and... More

Was this review helpful? Yes 6
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We ran into issues with our original reservations at another Riviera Maya resort 6 weeks before our trip. We then decided on the Grand Princess Riviera (other side of the resort is the Grand Princess Sunset). It was very reasonable. We did pay an additional $20 to upgrade from the Sunset to the Riviera side, which got us unlimited a... More

Was this review helpful? Yes 4
Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Reading reviews on this resort I was not sure what we would get when we stayed for a week mid November but this place was fantastic! We had a junior spa pool access room on the princess side, the room was huge, comfy bedding, big spa bath and it was great having pool access, I recommend getting one of these... More

Was this review helpful? Yes 8
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Apologies for this late review. I stayed here mid July earlier this year. This hotel to be ok, nothing wow'd me - I've been to a lot better and therefore will not be returning. Good things: the staff are very friendly and always have a smile on their face, the rooms were kept clean, the beach is lovely with a... More

Was this review helpful? Yes 2
New Glasgow, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Rooms are wonderful. We stayed in Platinum Suites but our daughters were in junior deluxe and they were equally as nice. We were disappointed there was not a swim up to their rooms as we had specifically asked for it when we upgraded. The Platinum was amazing, close to beach and restaurants and there is a shuttle available. The resort... More

Was this review helpful? Yes 3
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

The resort was beautiful and very clean. The food was great with great choices of restaurants available. Only downside is you have to book 2 days in advance and the Italian restaurant fills up very quickly. When you get to the restaurant it is only half full which is disappointing. The beach is beautiful with lots of activities to choose... More

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Finedon, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 2 weeks with my wife, on our belated honeymoon. The hotel and grounds were amazing and beautifully kept. Yes, the resort is large, but nothing is more than a 10 to 15 minute walk...and if you really want, on either side of the resort is a shuttle service; although we didn't use this! The wildlife is also impressive,... More

Was this review helpful? Yes 7
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Colin G., Thank you very much for taking the time to share your experience with others. We appreciate your comments since they help some others to have a clear idea of the services in and around the resort. Our goal is to ensure that our guests have a great vacation experience and we are delighted to know that you... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(47)
  • Room service(39)
  • Great time(31)
  • Platinum suite(18)
  • Pool area(16)
  • Buffet restaurant(16)
  • Junior suite(14)
  • Hot dogs(13)
  • Grounds were beautiful(10)
  • Free shuttle(10)

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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