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Grand Riviera Princess All Suites Resort & Spa

4.0 of 5 Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
#99 of 199 Hotels in Playa del Carmen
3,740 Reviews 4 of 5 stars
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Grand Riviera Princess All Suites Resort & Spa
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Grand Riviera Princess All Suites Resort & Spa
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3,740 reviews from our community

Traveler rating
    1,480
    1,186
    585
    286
    203
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (878)
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tx
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

A group of us went to Grand Riviera Mid August 2014 and had a great time. However, I'd say those of us who stayed in the Adults Only Swim-up Rooms had the over all best experience. Our rooms were nice and well furnished (looked like pics on website) AND we had Wi-Fi all the time. Our rooms were also close... More

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Calgary
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are a well travelled couple who needed a place to veg out for our honeymoon! Well did we find it!!! We chose to upgrade to platinum which by the way is WELL worth your money!! The perks literally don't end, you have a sectioned off beach area, free room service, your own concierge, the list goes on! The food... More

Was this review helpful? Yes 4
stratford, connecticut
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed here in July to celebrate our anniversary. It was our first time here, and it was a beautiful resort. There are so many bars and restaurants within the resort that we had no reason to leave the property. The service was wonderful in all areas - from check-in to the bars, restaurants, towel pick-ups, poolside... More

Was this review helpful? Yes 4
Dingmans Ferry, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Air conditioning did not work, Ants on balcony, always had an issue with not enough towel cards in our lobby. Had a special dinner for our honey moon, the restaurant didn't have air. room service didn't clean our room till late afternoon 4-4:30pm

Was this review helpful? Yes 1
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Don't listen to all the grumps moaning about this place, ok when we stayed rumour had it the hotel was only at 40% capasity but that's the benefit of taking the risk and going in rainy season (1day of rain and a couple of shower, not bad for 2 weeks) the staff are so friendly and help full, managed to... More

Was this review helpful? Yes 12
west sussex
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here with my wife and daughter 28th August for 2 weeks. Firstly checking in took quite a while which wasn't too happy about at first. From then on pretty much everything went well. Hotel was constantly being cleaned, and groundsmen were always working in the gardens, or cleaning the many pools. All the staff were friendly, and reception staff... More

Was this review helpful? Yes 4
Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for a week here over the summer and was pleasantly surprised, all things considered. I've never been on a cruise ship before but I imagine it to be very similar, just on land. We did the Platinum package which pretty much covers EVERYTHING. Food. Booze (and we like to drink). Beach access. Private section on the beach with recliners.... More

Was this review helpful? Yes 6
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Started off well lovely pools clean areas, however our fridge wasnt stocked for 5 days out of our 11 night stay informed the hotel who took over 3 - 4 hours to send someone to restock this happened every time. This place if over priced for the service you receive. The ONE and ONLY place I would stay when visiting... More

Was this review helpful? Yes 2
Nottingham, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and the wife spent our honeymoon here. We stayed for two weeks and what a great time we had, the hotel is fantastic and very clean the staff are friendly and work very hard to look after you. During the day you have a variety of places to eat so you don't have to worry about eating the same... More

Was this review helpful? Yes 2
Essex
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First of all, we had a great holiday. Excellent good quality fresh food, clean hotel, friendly staff that work very hard. Beautiful pools, lovely clean beach. Here come the gripes WIFI costs USD 20 per day...This is a complete rip off, all other hotels are free. Queues, you will queue for everything here. Restaurants, queue to wait for a table... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(47)
  • Room service(39)
  • Great time(31)
  • Platinum suite(18)
  • Buffet restaurant(16)
  • Pool area(16)
  • Junior suite(14)
  • Hot dogs(13)
  • Grounds were beautiful(10)
  • Free shuttle(10)

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
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Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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