My wife and I just returned from an 8 day stay at the Valentin Imperial Maya. We used Olympus transfers to and from the Hotel. The cost was a little over $100. I would recommend taking the transfers out of your vacation package and taking a cab both ways. You can do this for the same price, but it's a... more

Just returned from an incredible long weekend at the Valentin Imperial Maya. We were there from 7/9-7/12. We used Tripadvisor quite a bit to help me choose a resort and I definitely appreciated everyone's perspectives. We were considering one of the Secrets resorts (Maroma Beach or Capri) and were very happy with our choice to go to the Valentin Imperial... more

The hotel is only 25 minutes from the airport without any traffic. Upon check-in we were welcomed with cold towels and white wine. We received an upgrade without asking. The Room & Property The photos on the website are what the room really looks like. We were placed in Building 2 room 203. The view did overlook a small torn... more

This review is a little late but my wife and I told our pool waitress we would mention her in our review. As you all have read, the resort, grounds, service, food, etc. were all great. Our thanks goes to Tania (We called her Smiley) She always wore a smile on her face and had our drinks coming to us... more

I won't make this too long. Everything was great. We were honeymooners so we did get an upgrade to building 7 second floor. I could tell you could see the ocean if you had a 3rd floor room. We inquired about that and they said sorry you have to pay $120 more a night. So he tried someone else later... more

All-inclusive room service is awesome. Food overall was great. Resort was beautiful. Service was generally top-notch with the rare exception. Didn't get much of a view in the room, beach just so-so. We unfortunately had terrible weather but still managed to enjoy ourselves. more

My Husand and I traveled to the Valentin June 8-15 for our Honeymoon and I have to say it was everything we expected and more. I have no idea how people can say anything bad about this resort. We arrived around 9:00a.m. at the resort and check in was super easy and fast. Because we were on our honeymoon they... more

I think reading about 200 reviews before my trip to the Valentin was a mistake. I expected perfection and as a result I was disappointed. My husband and I have stayed at the Riu Palace & Secrets Capri (both in the Riviera Maya) and recieved better service. The check in process was easy but we did have to wait 4... more

Just returned from Valentin and wanted to give a full review of the hotel. First of all it is very close to the Cancun airport , about 25 min ride. Grounds are beautiful, clean.... Check in was easy, always ask for an upgrade ;) Rooms: Our room was on the 3 floor in building 4, facing the pool and with... more