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Hotel class 4.0 of 5
Carretera Federal 307 | Playa del Secreto, Playa del Carmen 77710, Mexico
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Reviews you can trust

88% Recommend
4.5 of 5 stars 1,119 reviews
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[ Date ] [ Rating ]
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4 of 5 stars
DenverTomatolady   1 contribution
Denver
Nov 7, 2009 | Trip type: Friends getaway New
2/7 found this review helpful

This was my 5th stay at an all-inclusive resort in Mexico, all visits were annual visits during the first week in November. I guess we were just lucky in past years that the weather was great, but this year our luck ran out. It rained at least somewhat each day. I know the weather is beyond anyone's control, but this... more

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5 of 5 stars
kathchad   6 contributions
De Pere, Wisconin
Nov 6, 2009 | Trip type: Couples New
10/10 found this review helpful

AMAZING. Best AI we've ever been to. We have very high standards in lodging, service, food-- and we have traveled world-wide. The service was impeccable. BRING LOTS OF SINGLES, PLEASE. It makes all the difference in the world for these people that work so very hard and happily for you. Seriously, bring 100 ones. We loved and thank: Luisa our... more

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5 of 5 stars
Dmamma   2 contributions
bc
Nov 6, 2009 | Trip type: Couples New
5/5 found this review helpful

My husband and I stayed from oct 14 to the 28 for our 10 year. This was our 4th trip to mexico,and by far the best! We had planned to do alot of things outside the resort as my husband gets bored, we went shopping in playa and cancun that was about it! The resort is amazing, and big we... more

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5 of 5 stars
needavacay2day   1 contribution
houston
Nov 6, 2009 | Trip type: Couples New
5/5 found this review helpful

I just want to start out saying we had a wonderful time here. The staff was extremely nice and helpful from the moment we arrived. The room was was comfortable and we had some kind of art on the bed almost every night. We always had a cool room when we were in it and a hot shower. We were... more

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4 of 5 stars
njmrn1   36 contributions
Hauppauge, New York
Nov 5, 2009 | Trip type: Couples New
10/11 found this review helpful

We stay @ VIM for 5 days and really enjoyed ourselves. The flight is never smooth but after arriving 4 hrs late we were greeted by a private transfer and whisked away to the hotel. Beautiful entry, cold glass of champange and towel and relatively quick check in. Erick was great and his english, minus an accent, was outstanding. When... more

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5 of 5 stars
elisalong_1980   1 contribution
Champaign Illinois
Nov 5, 2009 | Trip type: Couples New
9/9 found this review helpful

Upon arrival we was greeted by the bellboys with a cold glass of Champagne and welcomed to the resort. We were escorted into the amazing lobby for our check in process. At the time all of the "check-in" tables were full. They sincerely appoogized that we were going to have to wait and offered to get us a pina colada... more

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4 of 5 stars
CAsunlvr   1 contribution
California
Nov 4, 2009 | Trip type: Couples New
9/9 found this review helpful

We are still at the Valentin for our last night and I'm writing from our Silver Suite. We were initially going to be placed on the first floor in Bldg 1 but asked to be placed on the second floor. We ended up getting an upgrade and were placed in Bldg 2 on the second floor. Great location- close to... more

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4 of 5 stars
Misty574   3 contributions
Goshen, IN
Nov 4, 2009 | Trip type: Friends getaway New
6/7 found this review helpful

Valentin Imperial Maya could be a top notch resort, but they need to step up the service and maintenance. We loved the beautiful public areas and pools. The food was wonderful. Loved the Italian and French restaurants. Our room included a huge jacuzzi which never worked. Some nights we had turn down service and some nights we didn't. One day... more

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5 of 5 stars
EndlessSummerDaySpa   3 contributions
Niagara area
Nov 4, 2009 | Trip type: Couples New
6/7 found this review helpful

This was our second visit to the Valentin and they did not disappoint. The service was again outstanding. From our arrival, maids, room service, all the restaurants, pool service, grounds crew......well you get the point. They were all great! Our upgraded room (Thank you) was beautiful and very clean.........everyday! Service was great! We would like to say a special thank... more

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5 of 5 stars
RocioB29   1 contribution
Anaheim, CA
Nov 3, 2009 | Trip type: Couples New
7/7 found this review helpful

Words can not even begin to describe how amazing this place was!! No matter how great this review is, it will not to the Valentin Imperial or Riviera Maya justice! My husband and I went there for our honeymoon. We did a lot of research on where to go and we wanted to go and just relax after all the... more

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Valentin Imperial Maya Also Known As

  • Valentin Imperial Maya Hotel
  • Valentin Imperial
  • Valentin Imperial Riviera Maya
Address: Carretera Federal 307 | Playa del Secreto, Playa del Carmen 77710, Mexico
Playa del Carmen Hotels Valentin Imperial Maya
4.5/5.0
1119