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All 200 Playa del Carmen hotels

Valentin Imperial Maya

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Carmen, Playa del Carmen 77710, Mexico
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Valentin Imperial Maya
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Ranked #44 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed today
Amy I Canton, Ohio
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7,050 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canton, Ohio
1 review
5 of 5 stars Reviewed today NEW

This place is very beautiful! Everyone is very nice, the food was awesome, the activities were great and the people were very nice! Especially Angel in the swim up bar and Barbara doing the activities! We had so much fun with them! We also enjoyed taking pictures in the pool and beach with the camera crew there! They did an... More

Was this review helpful? Yes 1
Fort Saskatchewan, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed today NEW

Just got home from the Valentin. Wow! Incredible grounds and buildings. Beautiful rooms (housekeeping could be a little more consistent on their cleaning). Huge pool and also a lazy river swim up pool. The restaurants were amazing, with incredible service and food. The beach was not too bad - a lot seaweed that they cleaned up every day - with... More

Was this review helpful? Yes 1
Greenwood
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Once again we found Valentin's food and drinks wonderful. I find, though, that this is not enough to ensure a good time. No, service also must be paramount for one to have a fantastic time. Several staff exemplified, on this trip, what I believe to be truly outstanding service which made the trip much more than just good food and... More

Was this review helpful? Yes 2
Providence, Rhode Island
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My boyfriend and I (24 and 25 yo) traveled here Oct 11-18th 2014. I was nervous about the weather as this is hurricane season, but it only rained one afternoon and rained in the middle of the night sometimes. The resort is beautiful, very clean and updated. We stayed in a golden jr suite, building 6 on third floor. We... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was our 5th time back to the Valentin and it won't be our last, our stay felt as great as the first time we came there. The staff are truly amazing and friendly and never missed a beat from keeping our room clean all of the way to mixing our drinks ( Miguel you are the best ). The... More

Was this review helpful? Yes 2
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed yesterday NEW

As soon as you enter the gates, you know you have found a hidden gem! We had a wonderful experience at the resort. The rooms were spacious and the staff were always friendly and helpful. We enjoyed trying the different restaurants and everything was exceptional. The location was perfect and we will definitely be back!

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We've visited VIM in 2013 last week of November. Apart from the Best Day Travel Rep"s attitude nothing to complain about. We stayed in Bldg 5 -2nd floor (we wished for the 3rd floor...but it didn't happened ) The room was well appointed ,large terrace and good size bathroom. Yes there are some distances to cover from and to various... More

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I recently returned from our two-year anniversary trip to Valentin Imperial Maya and we could not be more satisfied with our resort selection. The accommodations were very clean and beautiful-- our room was quite impressive, even though we were staying in a lesser-expensive section of the resort. Food was excellent and the staff couldn't have been more... More

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Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our first trip to Mexico. And I can't imagine staying anywhere else . The Resort was beautiful, every staff member was so friendly and the food was amazing.my wife and I are both foodies and are expectations were not high but every restaurant at the Valentine was exceptional! Breakfast, lunch, and Dinner especially. ..I can't wait to go... More

Was this review helpful? Yes 4
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Anthony , Thank you very much for sharing your sincere words with the huge TripAdvisor community. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. VIM will always be your paradise home away from home, in the meantime you... More

Swarthmore
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our 2nd visit and we brought 11 others with us. We had a golden swim up room. The room was very spacious and staff was there to clean and change room over daily. The dinners were awesome, loved the hibatchi. We did get reservations at 9 pm but we were ok with that. The beach had plenty of... More

Was this review helpful? Yes 3
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Rose from Swarthmore , Thank you very much for your loyalty and for taking time to review our resort. We cannot find enough words to describe how you’re kind words make us feel. We always strive to provide our customers with the highest satisfaction levels and achieving this goal with is always rewarding. We are already looking forward to... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(193)
  • Very good(154)
  • Main pool(120)
  • French restaurants(112)
  • Great time(66)
  • Other resorts(58)
  • Breakfast buffet(50)
  • Lobster pot(48)
  • Grounds were beautiful(42)
  • First day(38)

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Carmen, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Valentin Imperial Maya 4*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, BookIt.com, Amex, getaroom.com, Despegar.com, Odigeo and Tingo so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya/Playa Del Carmen, Mexico

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