The only thing I can conclude is that the high ratings previously given must've been written by travelers that have never experienced a quality resort. Food and service was mediocre. The buffet offerings were routine. The only thing this resort has above a few of the resorts we've stayed in here, is the beach. The nightly entertainment is comical, though... More

we stayed as a couple 5/10-5/17. overall very good resort. we are beach people not pool people. if you are a pool person you will love this resort, the pool is amazing. the beach was hard to walk on due to steep slope at waters edge. another couple said it was not this was the last time they were here,... More

We had a relaxing vacation at this place, i only have good things to say..nice weather, pleasant staff, good food...it was beyond our expectations. More

We spent a week at the Valentin Imperial Maya from May 12- 19th, 2012 for our wedding with a group of 22 people. The wedding coordination staff (Veronica and Ana) were patient, organized and professional. They handled all of our requests and were on hand to make sure our day was perfect. - Thank you Ana - you are amazing!!!... More

My wife and I went to the VIM for our honeymoon and were amazed by the experience. This was our first time doing an all-inclusive package like this, and our first time staying at such a luxurious resort, but this sure set a great bar! We had a good experience from beginning to end. Check-in with champagne was nice, as... More

"Let me just start out by saying that this is my first vacation outside of the U.S., so I do not have much to compare this trip to. However, I am obsessed when it comes to reviews of all kinds when coming to making decisions on purchases of any kind, let alone a vacation that was in this price range.... More

My wife and I spent a week at VIM from 5/12-5/19. Not sure what Kim is talking about, but my ride from the airport was 25 minutes (maybe she walked), and my walk to the pool and beach were at most, 3 minutes (maybe she took the scenic route). I don't know where these people live, but I am a... More

My wife and I stayed at the Valentin for our honeymoon in January and we couldn't have been happier. From the friendly service, to the top notch food at all the venues, our entire stay was fantastic. They truly went above and beyond in all aspects of hospitality and made our stay that much more memorable. I would strongly recommend... More

My husband and I stayed at VIM the first week of April in 2012. It was our second trip to an adults-only all-inclusive resort in the Riviera Maya. We stayed in a Golden Junior Suite on the third floor of building seven. From the moment we arrived, we knew we would have a different experience than our previous year's vacation... More