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All 200 Playa del Carmen hotels

Valentin Imperial Maya

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Carmen, Playa del Carmen 77710, Mexico
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Valentin Imperial Maya
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Ranked #44 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Linda G Temecula, California, United States
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7,055 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Temecula, California, United States
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I had pretty high expectations of this resort after reading all the good reviews, but it was even nicer than I expected. I agree with all of the previous glowing reviews. The physical buildings were as nice as any fancy hotel in the US. The main lobby is soaring and elegantly decorated as are the Italian and French restaurants. The... More

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2 reviews
5 of 5 stars Reviewed yesterday NEW

Just got home from a wedding at another all-inclusive in Cancun and felt compelled to write a review for Valentin. When we traveled to Valentin in April we had no other all-inclusive experience to compare Valentin to, after experiencing another all-inclusive in Cancun we quickly realized that Valentin is beyond exceptional. For starters the food at Valentin is out of... More

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miami, fl.
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This review is a bit overdue, but here it goes........the wife and I returned from a week at the Valentin - 25 thru 30 September. We were there last year for our 51st Wedding Anniversary and were convinced that returning for our 52nd would be a no brainer. We were correct......service was 1st class, same for food and drinks....well, read... More

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Canton, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

This place is very beautiful! Everyone is very nice, the food was awesome, the activities were great and the people were very nice! Especially Angel in the swim up bar and Barbara doing the activities! We had so much fun with them! We also enjoyed taking pictures in the pool and beach with the camera crew there! They did an... More

Was this review helpful? Yes 2
Dublin, Ireland
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed here on our honeymoon march 2013 , we loved this hotel I did a lot research before booking this resort and it did not disappoint . The food is a very good standard sushi bar was amazing , we upgraded our room on arrival room was lovely , overall this is a five star hotel , having stayed... More

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Fort Saskatchewan, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just got home from the Valentin. Wow! Incredible grounds and buildings. Beautiful rooms (housekeeping could be a little more consistent on their cleaning). Huge pool and also a lazy river swim up pool. The restaurants were amazing, with incredible service and food. The beach was not too bad - a lot seaweed that they cleaned up every day - with... More

Was this review helpful? Yes 1
Greenwood
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once again we found Valentin's food and drinks wonderful. I find, though, that this is not enough to ensure a good time. No, service also must be paramount for one to have a fantastic time. Several staff exemplified, on this trip, what I believe to be truly outstanding service which made the trip much more than just good food and... More

Was this review helpful? Yes 3
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear David from Greenwood, We are delighted that you choose to return here with us and thank you for sharing your experience. We highly value your loyalty as a returning guest and it’s always nice to know we have met your expectations with our outstanding service and that you were able to experience. Thank you for mentioning to Jesus, Barbara... More

Providence, Rhode Island
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My boyfriend and I (24 and 25 yo) traveled here Oct 11-18th 2014. I was nervous about the weather as this is hurricane season, but it only rained one afternoon and rained in the middle of the night sometimes. The resort is beautiful, very clean and updated. We stayed in a golden jr suite, building 6 on third floor. We... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was our 5th time back to the Valentin and it won't be our last, our stay felt as great as the first time we came there. The staff are truly amazing and friendly and never missed a beat from keeping our room clean all of the way to mixing our drinks ( Miguel you are the best ). The... More

Was this review helpful? Yes 2
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

As soon as you enter the gates, you know you have found a hidden gem! We had a wonderful experience at the resort. The rooms were spacious and the staff were always friendly and helpful. We enjoyed trying the different restaurants and everything was exceptional. The location was perfect and we will definitely be back!

Was this review helpful? Yes 1
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Leslie from San Antonio, Texa, Thank you for your comments regarding your recent stay at the Valentin . We are so happy to learn that we did meet your expectations at 100 %. We cannot wait to welcome you back for the 2nd time to spoil you and make you feel at home again. Please, do not hesitate to... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(193)
  • Very good(154)
  • Main pool(120)
  • French restaurants(112)
  • Great time(66)
  • Other resorts(58)
  • Breakfast buffet(50)
  • Lobster pot(48)
  • Grounds were beautiful(42)
  • First day(38)

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Carmen, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Valentin Imperial Maya 4*
Number of rooms: 540
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya/Playa Del Carmen, Mexico

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