If you have never been to an adults all inclusive in Mexico, you will love this place. If you have been to other adult all inclusives in the area you will just like it. The rooms and the staff are awesome and the food was good. The resort has a "no reserving policy" however they do not enforce it. You... More

We went here for our 25th wedding anniversary and just got home Feb. 3. Never done anything like this before. Because of all the news of Mexico and info on weather we were a little anxious & nervious. We are so very thankful we went through with our trip!!! The location, accommodations, food, service, people far exceeded our expectations. Never... More

Went on a long weekend trip and just wanted a few more days.. Got upgraded at check in which was great because our room was huge. One negative was that everything was a long walk, I am healthy with no ailments but this even became a bit of a hassle when you forgot the sun block or glasses in the... More

My wife and I have stayed at AI's all over the Caribbean and Mexico as well as cruising. We vacation at least twice a year. The VIM is one of the best if not the best AI we have been to. Were there a couple of small problems? Yes, however they were quickly resolved or so small it wasnt worth... More

A value resort trying to be a 5 star is the best way I can describe. Very clean, great look, food was ok, but dinner quality is lacking. At least there was no reservations. Room service spot on, quick and polite. Drinks were better than average, service at bars mostly good. Top shelf liquor, some can beer, both Mex and... More

This was our 8th visit to Riviera Maya with repeat stays at Secrets Capri & also Dreams Tulum but we will not return to VIM. The staff was not very friendly like at our other resorts but the biggest problem here was the layout of the place . Get ready to walk and walk and walk ! Just getting from... More

We stayed at VIM from Jan. 26th to Feb. 2nd. We enjoyed this resort from beginning to end. We are not very picky people, but we are extensive travelers who expect cleanliness, good service, good food, good liquor, and pleasant company. We found all of these things at VIM. The staff is courteous, professional, and friendly. Without these traits no... More

This was my first trip to Mexico, and the hotel absolutely Wowed me. I will admit I had some trip anxiety about weather everything would be good, and while Mexico itself may not be the best vacation for me, this resort was fabulous. From the moment we arrived, they took care of us like we were family. Every employee at... More

Our goal was to be by the ocean and relax, and we certainly did lots of that. The property is quite large, so there is lots of opportunity to walk. Although the website says "pool view" or ocean view" for some of the rooms, it is virtually impossible to have those views---the buildings are surrounded by palm trees and other... More