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All 199 Playa del Carmen hotels

Valentin Imperial Maya

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Carmen, Playa del Carmen 77710, Mexico
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Valentin Imperial Maya
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Ranked #45 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed today
P D Montreal, Canada
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6,836 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,932)
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English first
Montreal, Canada
2 reviews
5 of 5 stars Reviewed today NEW

This hotel is relatively close to the airport (25 minutes). The grounds are kept very clean and everywhere you look it is beautiful. It is warm and charming just like the staff. The quality of the entertainment and shows really impressed me. The food was delicious. I was surprised to see how much activites and animation was provided. There was... More

Was this review helpful? Yes 3
Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

This resort is beautiful. The restaurants are fabulous. All the restaurant and bar staff are polite and attentive and very hard working. Even the maintenance staff have a smile and a hello for you. There was one waiter in the mar y tierra restaurant called Gilberto, he was outstanding and very funny. Try to ask for a top floor room... More

Was this review helpful? Yes 3
Columbus, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

I Just got back stayed August 24th for 6 nights first time to Mexico and thanks to Valentin Imperial Maya I will be back to the resort, and it was picture perfect a tropical paradise. The landscape was beautifully manicured, the marble floors in all the rooms were always shiny and clean everywhere I went was spotless. I am very... More

Was this review helpful? Yes 5
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel was amazing! It was 25 mins from the airport which was perfect. The resort is very clean. The food is great especially the French restaurant. The staff is very friendly. The pool is huge and the beach is beautiful. No complaints!

Was this review helpful? Yes 5
Rhode Island
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Leaving on Monday, September 1 for our tenth trip to the Valentin and to celebrate our 3rd anniversary, 8 nights of luxury. The greeting of "Welcome Home" that is extended as you arrive is appropriate. Will update upon our return but it always ideal in our opinion and we reunite with the wonderful staff who spoils us on each trip.

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I enjoyed everything about Valentin Imperial Maya and hope to return for our 5 year anniversary. Private beach, the pools, the restaurants and the service was all amazing. You will enjoy everything about this all-inclusive resort.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first time in Mexico we're are so happy this hotel provided a great experience. The staff is very friendly and at your service..... We were able to upgrade to a silver suite for a reasonable price. We had a private pool at our doorstep and even greater service. The night life concerts we're very fun! I extremely... More

Was this review helpful? Yes 4
Toronto, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited for 5 nights last week, the hotel and room was gorgeous, the pool went on forever, the beach was beautiful, food and drinks were amazing, the staff was super friendly and polite. I would highly recommend this hotel for couples and anyone looking for an amazing vacation. You can hang out at the lazy river pool and chill... More

Was this review helpful? Yes 8
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Deanna from Toronto, Canadá Thank you for writing such a detailed review, we are sure all TripAdvisor members will find it useful! Just hearing that you had such a wonderful vacation experience with us, brings smiles to all our faces. Thank you also for your lovely comment about the fajitas and frozen margarita, we are going to share this... More

Denver, Colorado
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I just spent close to a week at this property and we were both blown away by the overall experience! In an area known for all-inclusive properties a few things about this resort make it stand out in my mind. First are the beautiful and lush jungle grounds. When I think of a tropical resort this is... More

Was this review helpful? Yes 12
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Jason from Denver, Colorado We are much honored to know that you enjoyed the VIM, our facilities, the grounds, the wildlife, your culinary experience, the activities and the service, all those details are part of our brand and the compromise that we have to offer to our guests. Our goal is your relaxation and made of your stay a... More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Valentin Imperial resort for 5 nights starting August 11th. I will give you a sneak peak at how lavish this resort is and why overall I rate this resort 5 stars. Arrival: Once we got to the resort the guy up front welcomed us to paradise, immediately grabbed our luggage and showed us... More

Was this review helpful? Yes 7
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Stephen , Thank you for taking time to post such detailed review about our VIM. We are sure that TripAdvisor's Community will appreciate your insights and will bear them in mind when choosing our resort for their vacation. We look forward to welcoming you again during your next visit to Mexican Caribbean. Warm Regards. More

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Hotel Summarization (Beta)

What travelers say

  • Room service(193)
  • Very good(154)
  • Main pool(120)
  • French restaurants(112)
  • Great time(66)
  • Other resorts(58)
  • Breakfast buffet(50)
  • Lobster pot(48)
  • Grounds were beautiful(42)
  • First day(38)

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Carmen, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Valentin Imperial Maya 4*
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya/Playa Del Carmen, Mexico

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Pool/beach area (2281)
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Hotel & grounds (1742)
Dining (728)
Bathroom (165)
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Business center/function rooms (24)
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Hotel Style
#22 Family Hotel in Playa del Carmen #26 Top resorts Hotel in Playa del Carmen #27 Luxury Hotel in Playa del Carmen #29 Spa Hotel in Playa del Carmen #36 On the Beach Hotel in Playa del Carmen #44 Romantic Hotel in Playa del Carmen
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Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 
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Questions & Answers

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32 questions
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3 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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