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Rosewood Mayakoba

5.0 of 5 Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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Rosewood Mayakoba
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868 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Rosewood Mayakoba
See the most recent reviews
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2012

I stayed here in August 2012. While I had unrealistic high hopes of my trip (after reading so many positive reviews online) I found myself sneering the first day or two. It wasn't until half way into my week that I really started appreciating the beauty of this place, and the hospitality of the staff. The dinner food and breakfasts... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

This was our second Rosewood property, stayed at Caneel Bay in St John, and we were so glad we choose this property. From checkin to checkout you will feel at "home". The service is incredible and very personalized. The great thing about the Mayakoba properties (along with the Fairmont and Banyan Tree) is they share the ability to bill back... More 

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Top Contributor
128 reviews 128 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed November 20, 2012

Great service, beautiful grounds, nice beach. Nice touches at pool. Sushi restaurant under the stars with some quality tequila is lovely. Can be a tad pricey (breakfast buffett for example is about $35pp). For these prices, they could have just thrown in the mini-bar or the sodas. Use Tripadvisor for Playa del Carmen restaurants over their list for in town... More 

Was this review helpful? Yes 1
Chicago, IL
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

Came here for a wedding and was blown away. Even the simplest rooms are suites with their own plunge pool, outdoor shower, rooftop deck. Service is on point. The resort is very spread out, and quiet. They rent bikes for free or will pick you up in a golf cart within minutes. Much of the natural landscape has been preserved,... More 

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Fayetteville, Arkansas, United States
1 review
5 of 5 stars Reviewed November 15, 2012

my husband and I came here on our honeymoon a few weeks ago! we were blown away! the staff that greet you upon arrival were super friendly and came with complimentary drinks as we checked in! the ambiance is truly breathtaking and we had just made it to the front lobby! we get to our suite and got even more... More 

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graeme d, General Manager at Rosewood Mayakoba, responded to this review

Hello Maura G. congratulations on your wedding and wishing you both a lifetime of joy together. So glad that you chose us to enjoy your honeymoon and to hear how much you love Rosewood Mayakoba. Truly makes us all proud that we continue to create fabulous experiences such as yours and really a privilege for me to have such a... More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2012

Stayed for three nights in a beachfront suite. Room was great and everything we had thought it would be. The service and friendliness of every single staff member was amazing. We have stayed at lots of nice properties but this place had the perfect combination of everything. On our second night we were upgraded from our beachfront suite to the... More 

Was this review helpful? Yes 1
Austin, Texas, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2012

The service, food and amenities at this hotel are top notch. I can't wait to go back.... Get a bike and look around the property. The beaches are so beautiful. The spa is heaven. As were the margaritas....Probably one of the best vacations I have ever had. I want to have my wedding there....

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 9, 2012

Excellent resort and our one suggestion to make it even better. For families it would be an important improvement to add an interior connecting door between some of the Beachfront Suites. Currently none of them connect so parents have to go outside to get to the kids' room. It would feel safer to have an interior connecting door.

Was this review helpful? Yes 15
graeme d, General Manager at Rosewood Mayakoba, responded to this review

Hello Jean. Thank you very much for your kind feedback. so glad to know that you enjoyed your experience overall. I appreciate your comments regarding connecting suites on the beachfront. We have just completed last month constructing 18 additional connecting suites in the lagoon area and we also have all of our beachside suites connecting for families as well as... More 

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 9, 2012

After spending a long time researching hotels in this area, i decided on the Rosewood due to the comments on Trip Adviser! We stayed for a week with another couple, and all of us had the perfect holiday. From the moment you arrive till they wave you goodbye the service is the best in the world. Being British, the constant... More 

Was this review helpful? Yes 2
graeme d, General Manager at Rosewood Mayakoba, responded to this review

Hello CAH.. Thank you very much for your kind and constructive feedback. so glad to hear you had the perfect holiday! Will certainly review your feedback regarding the value for the gym class and the breakfast concerns as we do offer every item including fruit salad at a la carte pricing .. Will definitely review with my team. Apologies for... More 

Glasgow, United Kingdom
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed at Rosewood Mayakoba to attend a wedding, from the moment I arrived until I left it was amazing. Fab location, friendly and helpful staff who can't do enough for you. Spa facilities worth a visit. Luxury resort. Can't wait to go back.

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Hotel Summarization (Beta)

What travelers say

  • Plunge pool(22)
  • Golf cart(21)
  • Banyan tree(17)
  • Very nice(10)
  • Kid Club(7)
  • Lagoon Suite(7)
  • Breakfast buffet(7)
  • Room service(6)
  • Long weekend(3)
  • Main restaurant(3)

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Top resorts Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#3 Business Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen

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Amenities (184)
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Beach (12)
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Beachfront Studio Suite (79)
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Beach Pool (5)
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Deluxe Overwater Lagoon Suite (77)
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