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Rosewood Mayakoba

5.0 of 5 Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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Rosewood Mayakoba
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896 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Rosewood Mayakoba
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Montreal, Quebec
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

We had stayed at this resort in the winter of 2012 in a duplex suite right opposite the ocean. While I found the service to be top-notch at that time, I felt that the Rosewood Resort could not compare to the Four Seasons Punta Mita resort in terms of creating a Mexican ambiance. Fast forward to our recent stay a... More 

Was this review helpful? Yes 4
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear montrealtravellors, Thank you very much for your continued loyalty to Rosewood Mayakoba. It is inspiring to hear from a guest who has seen our resort evolve over time, and appreciates the efforts we have made to deliver the perfect guest experience. In particular, we will pass your kind words regarding Carolina and DJ’s service along to them. You note... More 

Atlanta, GA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I decided to go to Mexico with our close friends and family for the best day of our lives- our wedding! We stayed a week at Hacienda Corazon (different review) and although we had the time of our lives we were ready for some "alone time" and were seeking instant relaxation. Rosewood Mayakoba delivered instant results- and... More 

Was this review helpful? Yes
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear abakerj, We cannot thank you enough for making Rosewood Mayakoba your honeymoon destination. When our guests choose to celebrate such a special occasion with us, we want to ensure that your needs are taken care of, and without delay. We are pleased to hear you enjoyed your stay, and took part in some of the resort activities! The sunset... More 

New Jersey
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited with my family during the summer and for the first time in all our travels, not a single one of us wanted to leave. Since we visited in the summer it was extremely hot but our rooms and the restaurants always felt comfortable. The staff is fantastic and is very accommodating. We visited places like Tulum and went... More 

Was this review helpful? Yes 5
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in 2 beachfront suites during Thansgiving & the rooms, bathrooms were gorgeous, super clean & modern. As the sea was a bit cold my son had a great time in the heated plunge pool in the deck of the suite. Amazing service throughout the day, great turn down service & super friendly staff. Golf carts would arrive within... More 

Was this review helpful? Yes 3
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear 12NP, Thank you for choosing Rosewood Mayakoba as the location for your Thanksgiving holiday and 20th anniversary! It is so wonderful you celebrated this special occasion as a family. We are pleased to hear that everyone enjoyed activities both onsite and off. Furthermore, it was our pleasure to ensure your anniversary was properly recognized, and your every need was... More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My lifelong search for the perfect match for me has finally come to an end at Rosewood Mayakoba. It all starts at the chaotic Cancun airport when they pick you up in an Escalade & provide you with cold towels, cold water & cold beer for the ride to the resort. Once you arrive check in lasts about 5 minutes... More 

Was this review helpful? Yes 11
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Sarah F, We take our guest feedback very seriously, and the time you have taken to review your stay at Rosewood Mayakoba is humbling. An important part of our philosophy is to anticipate what our guests might want, and we are pleased that this was evident during your stay. You have taken the time to name a few employees... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The whole experience could not have been better. This place is perfection and I am not only talking about the settings but the staff,it was increcible how they where all with a smile 24/7 and the amazing attention to detail we had during our whole stay. I 100% recommend this hotel. The only shame is that once you get into... More 

Was this review helpful? Yes 4
College Station, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our extended clan of over 20, ranging in age from 4 to 94, stayed at the Rosewood Mayakoba for a week during the New Year holiday for the past two years. Our crew of diverse and somewhat eccentric family members has, over the past several years, gathered during the Winter Solstice at various resort locations - Bahamas, Virgin Islands, Costalegre... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear HughDanielWilson, We are truly honored to be a part of your family’s New Year tradition. It was our pleasure to ensure that your needs were met and everyone from age 4 to 94 had a wonderful visit. If you did explore what the area has to offer, we hope you were stimulated by the wide array of activities to... More 

1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My extended family of 9 have stayed at this hotel 2 years in a row. It is a true paradise and the service is outstanding! On the last trip my son ended up with heat stroke 2 days before we left. They had a doctor to my room almost immediately. When it was decided he needed to to go to... More 

Was this review helpful? Yes 10
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Dhart12, We thank you for continuing to choose Rosewood Mayakoba for your family vacation. Our guests’ safety and comfort is our highest priority, and it was truly no problem to ensure your son’s health was in good hands. Your recognition of Alessandro, Frank, and Omar’s service is much appreciated and will be passed along shortly. We hope everyone enjoys... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed about a week during Easter, despite high occupancy you didnt notice the people except at the beach bar. The service is excellent, and hotel rooms are huge. We quite enjoyed the fact that you could go to any of the sister hotel restaurants from Bayantree mayakoba etc which provided an abundance of food choice.

Was this review helpful? Yes 4
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear GeralGB, Thank you for sharing your review. It is great that you could find privacy during your stay. Moreover, we are always happy to hear when a guest has explored some of what our sister properties have to offer. We are pleased you chose our resort, and hope you might return in the future! Sincerely, Daniel Scott Managing Director More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Rosewood Mayakoba is a beautiful, luxurious and relaxing resort and is absolutely worth the trip. The service at the property is incredible, with the staff doing everything they can to make you feel special and pampered. The pools are beautiful, restaurants are delicious, spa treatments are wonderful, rooms are gorgeous (with their own pools & outdoor showers!) and the beach... More 

Was this review helpful? Yes
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Hotel Summarization (Beta)

What travelers say

  • Plunge pool(20)
  • Golf cart(17)
  • Banyan tree(16)
  • Very nice(10)
  • Kid Club(7)
  • Room service(6)
  • Lagoon Suite(6)
  • Breakfast buffet(6)
  • Great time(3)
  • Punta Bonita(3)

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Amex, Expedia, Booking.com, Hotels.com, Despegar.com, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Rosewood Mayakoba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#1 Romantic Hotel in Playa del Carmen
#3 Business Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen

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Beach (12)
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Beachfront Studio Suite (79)
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Deluxe Overwater Lagoon Suite (77)
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