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Rosewood Mayakoba

5.0 of 5 Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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Rosewood Mayakoba
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934 reviews from our community

Traveler rating
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    5
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239
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Rosewood Mayakoba
See the most recent reviews
Philadelphia, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 11 year old daughter and her two Dads just returned from a week at Rosewood Mayakoba. It was the most relaxing, care free family friendly vacation we have experienced in all our travels! From the moment the resort's driver met us at the airport, the service was impeccable from start to finish at every level. Our personal butler Fernando... More 

Was this review helpful? Yes 3
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear harrisrrosen, Thank you for your kind words! It is wonderful to hear that your family enjoyed their time at our resort. It put a smile on my face to know some sweet treats came along with your daughter on the ride home- I hope it gave her a lasting memory of her vacation! We are pleased that our staff... More 

Baltimore, Maryland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our whole family, including two grown daughters and their husbands, four children and a good friend, as well as my husband and myself just spent five nights in total Paradise in Mexico at the Rosewood Mayakoba. It was the best vacation we ever had. We had four deluxe lagoon suites with plunge pools quite close to the beach and one... More 

Was this review helpful? Yes
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear nancy6622, Thank you for choosing Rosewood Mayakoba for your combined family and friend excursion! How wonderful to hear you were able to explore so much of what our resort has to offer, from the more daring activities like parasailing to enjoying popsicles on the beach. You sound like an adventurous bunch, which is just what we like to see!... More 

London, UK
Contributor
12 reviews 12 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We've now stayed three times at Rosewood and, as previously, we've enjoyed our stay greatly. Wonderful luxury, beautiful accomodations, very friendly staff, efficient service. Standout management are the new GM, Daniel, and the F&B director, Lutz, both of whom are always around, friendly and extremely helpful. Also to be mentioned are Carlos, the Punta Benito manager, and Cesar, our butler... More 

Was this review helpful? Yes 2
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear MichaelLondon_UK, We cannot thank you enough for your continued loyalty to Rosewood Mayakoba. To hear feedback from a frequent guest such as yourself is very helpful to us as we strive to perfect the guest experience. While we do not frequently accommodate children, we have created a number of child-friendly spaces and excursions so that our younger guests have... More 

CALGARY
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You have not experienced luxury, privacy, serenity and a tranquil lifestyle until you have spent time at the Rosewood Mayakoba. Starting with no motor vehicles on their 5+ acre site adjoining two other resorts and a superb golf course, their restaurants, multiple pools, phenomenal white sandy beaches, villas and pleasant bike / walking paths create a wonderful experience along with... More 

Was this review helpful? Yes 2
Great Falls, Virginia
Top Contributor
141 reviews 141 reviews
14 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from our fourth visit. It is hard to believe but this place gets better with every visit. The staff is wonderful. Everyone you see greets you with a smile and hello. Lutz Arnhold, the Food and Beverage Director seemed to be functioning as the General Manager as the GM left for Dallas while we were there. Lutz oversaw... More 

Was this review helpful? Yes 2
ozarks
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first visit to the Rosewood Mayakoba and we were not disappointed. Stayed in an ocean view suite with a rooftop "plunge" pool and sun deck. Rooms are spacious and well appointed. There are a large variety of room types to please everyone's taste. Grounds were well manicured and transitioned well to the "jungle". We dined on property throughout our... More 

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Mayacoba for one week. It was very relaxing, hotel, service, rooms, staff facilities were exceptional - it stands out from any other hotel as every member of staff treats the guests as royalty. They are always smiling, can't do enough to help and every one remembers your name! The hotel is uber chic and is almost James... More 

Was this review helpful? Yes
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear AMTALTAATJLT, Thank you for writing in to review your stay at Rosewood Mayakoba. We do indeed strive to make sure your stay is exceptional, which is why it was my pleasure to handle your needs. It helps to work with such a dedicated team! I am glad to hear that your stay continued on to be enjoyable. As you... More 

Golden, Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything - and I mean EVERYTHING - was simply amazing. Amazing! From the second you step out of your vehicle at the resort, everyone is bending over backwards to ensure your particular stay is nothing short of miraculous. The accommodations - wow. We splurged on a beach-side villa and weren't disappointed. It's literally several feet from the surf, totally private... More 

Was this review helpful? Yes 2
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Lisa W, Thank you for taking the time to review your stay at Rosewood Mayakoba. The Beachfront Studio Suite is an excellent choice for enjoying both the beach and your pool, and, as you note, it is a great resource for finding the best part of the ocean for swimming! What a great catch by your friend- we hope... More 

New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

To refresh readers... I have stay at very high end resorts... Viceroy Anguilla, ritz Carleton grand Caymen, Nizuc (riviera maya), gansevoort Turks, etc. All the above were excellent especially NIZUC... However rosewood takes the cake. Every good thing that you have read about this place is correct! Any negative remark u might have read makes me wonder about who is... More 

Was this review helpful? Yes 4
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear sbcnewyork, Thank you for your thoughtful review. As a beach resort lover, it is wonderful to hear that you enjoyed your stay at Rosewood Mayakoba. From Ani to Luis, Mateo and Raul, to Jose and our housekeeping team, it is often our staff that leaves the most lasting impression on our guests. We are thrilled to hear that this... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As stated in the previous reviews, this hotel property is beyond comparison. My husband and I planned a 5 day trip together. It was our first trip alone in almost 5 years. Our goal was to have a romantic trip away so we could relax and enjoy each other. This resort blew us away! If you can't find romance here,... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Plunge pool(17)
  • Golf cart(15)
  • Banyan tree(11)
  • Very nice(9)
  • Kid Club(6)
  • Room service(5)
  • Lagoon Suite(5)
  • Breakfast buffet(4)
  • Long weekend(3)

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 Romantic Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen

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Beachfront Studio Suite (79)
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