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Rosewood Mayakoba

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Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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1,069 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Rosewood Mayakoba
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Chapel Hill, North Carolina
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently celebrated our Honeymoon at the Rosewood Mayakoba. We arranged transportation through the hotel, and when we exited the airport it was easy to find the guy holding the "Rosewood Mayakoba" sign. He was very nice and loaded us up into a very nice, new Escalade. We even had wifi for the ride. The drive to the resort was... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Zach A, On behalf of the team at Rosewood Mayakoba, congratulations on your recent marriage! It is a thrill to accommodate guests on their honeymoon, and we hope you could get lost in the romantic ambiance at our resort. Our Beachfront Suites are designed for ultimate privacy, while seamlessly integrating with the ocean in front of you. Paired with... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our trip to the Rosewood was incredible. Literally every detail of the trip exceeded our expectations. It felt weird to have a butler, but we loved ours and she made our trip so awesome. The beach, infinity pools, food, drinks, fresh juices, animals and nature trails, and overall quality of service and accommodations really made this a perfect trip for... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Ashley P, Thank you for sharing your thoughts on your “trip of a lifetime” to Rosewood Mayakoba. It is humbling to know that your every expectation was exceeded. Using our 24-hour butler service is entirely up to our guests’ discretion- he or she can be there every step of the way to enhance your experience, or can simply lead... More 

San Francisco
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from visiting Rosewood Mayakoba and I'm not much of a review kind of a guy but I feel like I'm obligated to tell the world about this wonderful place. Let me start by saying that I've never been to a place where I didn't feel the urge to leave and do something or look at an outside... More 

Was this review helpful? Yes 3
Belmont, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i wish i can stay at this place forever! Me, husband and two kids (ages 8 and 10) just got back yesterday , we stayed from July 9th -19th, 2015! i wish we stayed the full two weeks or even more. i don't even know where to begin, but i think i'm going to start talking about the whole team... More 

Was this review helpful? Yes 2
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Rima K, Thank you for sharing your experience with us, Rima. Such thorough reviews as this one are nothing short of inspiring. As you have suggested here, we want your experience here to be unforgettable, whether it be in the small details like balloons for your children, or in making friends with our wonderful team. Thank you for mentioning... More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic resort. Could not ask for friendlier people and exceptional service. Our maid Elaine was a joy to work with and helped us with everything along the way. I would recommend this place to anyone looking for a great getaway.

Was this review helpful? Yes 2
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Mark A, Congratulations on your recent nuptials! It was our pleasure to accommodate your honeymoon, and we hope you fell even more in love over the course of your stay. We will be sure to let Elaine know of your kind words; she will be thrilled to know that her assistance made your stay more enjoyable. Your recommendation is... More 

SLC
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Completely loved this resort. The room was absolutely fabulous. Very private. The outdoor shower, upstairs private sunning beds/lounge, huge bathtub, fabulous room service, wonderful restaurants, beach, and on and on. It was all good. We couldn't get out of our private pool. Every night, under the moonlight, in the pool, enjoying our privacy. Fabulous.

Was this review helpful? Yes 4
New York City, New York
Level Contributor
60 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have never felt so at peace in my life. This place is beautiful. it is luxury from the moment you get there until you leave. I love the setup - the boats are a perfect way to be taken to your room. The rooms are decorated so nicely. They are modern, clean, and luxurious. The outdoor shower was amazing!!!... More 

Was this review helpful? Yes 3
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Pooja G, Thank you for taking a moment to review your experience at Rosewood Mayakoba. We want every guest to feel at peace, and we are delighted to hear you could escape at our resort. When you journey through the lagoons to your suite, it is our hope that the private luxuriousness of our accommodations becomes evident. We are... More 

Los Angeles, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We go to a lot of 5 star beachside resorts but the Rosewood really stood out. If you go, you want to be on an over the lagoon suite. The lagoons is what makes this place really special, the beach is just ok in comparison with other great beachside resorts. The lagoon villa we were in was really private, huge,... More 

Was this review helpful? Yes 2
Lancaster PA
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from our second trip to this wonderful resort. First, from the Northeast, it is so easy to access. We took at 7:55 am flight out of Philadelphia arrived in Cancun around 10:45 and were at the beach by 12 or 12.30. It was pure luxury from the moment we stepped into the Cadillac Escalade which picked us... More 

Was this review helpful? Yes 8
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear timrobin, On behalf of our entire staff, I thank you for sharing such a detailed, thoughtful review. You take great care to mention the individuals who have welcomed you to our resort and bestowed the special touches that brought you back to our resort for a second time, and we are so grateful for your kind words. Without this... More 

Washington DC, District of Columbia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of my favorite resorts from the rooms to the food to the service...top notch always. My only gripe is that they have to try and fix the beach! Not sure what the answer is but the beach erosion is getting pretty terrible. We didn't even go in the water this time. Overall, one of the top resorts I have... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear kp8334, Thank you for your ongoing loyalty to Rosewood Mayakoba. There is nothing we love more than hearing from a returning guest, and we are pleased to know you’ve enjoyed consistently excellent stays, time after time. We do apologize for the current state of the beach. Please know that we are working diligently to not only clear the seaweed... More 

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Beachfront Studio Suite (79)
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Deluxe Overwater Lagoon Suite (77)
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