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Rosewood Mayakoba

5.0 of 5
Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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512 reviews from our community

Traveler rating
    439
    44
    15
    10
    4
See reviews for
Families
130
 
Couples
301
 
Solo
6
 
Business
11
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2013

We loved this resort! Our suite, 423, was on the lagoon, private, spacious, comfortable and immaculate; there was always bottled water and fresh fruit. The butler and concierge staff were constantly offering to attend to our every need. I spent a great deal of time in the back of the suite, in and out of the plunge pool, having room... More

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Westchester, NY
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2013

We just returned from 5 days in paradise. My husband and I were looking for somewhere to relax, unwind, be pampered, eat well, and have some fun too- Rosewood met all our expectations & then some. From the moment we arrived we were treated like royalty, its as if they can not do enough to please you. The rooms are... More

Was this review helpful? Yes 4
Denver, Colorado
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2013

My husband and I stayed here in February 2013 for 8 nights for our anniversary. We stayed on the adult-only Spa Island since this was a getaway from our three daughters at home. The room was fantastic - much larger than we actually needed for just the two of us, but we LOVED the heated plunge pool and the outdoor... More

Was this review helpful? Yes 3
New York City, New York
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 29, 2013

My spouse and I took a 3-night, 4 day relaxation vacation to the Rosewood Mayakoba. It certainly hit the spot. For a resort with 120 rooms, the service was impeccable (note: the service was still not as good as some smaller resorts I've visited, but the fact they were able to pull off what they were with 300ish guests is... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2013

Nicest people you'll meet. Natural beauty and immaculate landscaping. Helped make my 12 year old's birthday very special. Great place for couples with or without kids. The Kids Club kept them entertained at the right times, within easy distance of us at the pool and they could come and go as they [ or we ;) ] pleased. Would definitely... More

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New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2013

Just returned from a 5 night's stay at Rosewood with my husband - this was our "babymoon". Read some 3-star reviews on Tripadvisor after we had booked the hotel and was a little concerned re: service, kids, bicyles, food etc. but need not have worried! We had the most fantastic time! I'll address some of the concerns we had initially... More

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graeme d, General Manager at Rosewood Mayakoba, responded to this review
April 27, 2013

Dear Ilsy80 Thank you very much for your review and feedback regarding your recent Babymoon with us. I was very pleased to read that you gave us a "Best week ever" review and enjoyed hearing all the positive points. Thank you as well for your constructive feedback on our Agave Azul restaurant. While we receive many positive comments on the... More

Charlotte, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2013

5 star hotel with excellent customer service. We brought our 7 month old and they couldnt make the trip easier for us. We also used a babysitter at night which we highly recommend. We will definitely return!

Was this review helpful? Yes 1
Cozumel, Mexico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 23, 2013

if you are a distinguished classy traveler of ego upscale locations this is the best location in the world, let alone Mexico. Carved out of the jungle this property sits on man made lagoons filled with fresh cenote water the color of the Caribbean Sea. You arrive by a electric powered duffy boat to your suite...exceptional experience.. I stayed in... More

Was this review helpful? Yes 1
New York City, New York
1 review
3 of 5 stars Reviewed April 22, 2013

We experienced poor service and found the resort vastly overpriced. Went here for our honeymoon and we were sorely disappointed with the level of service. From a botched welcome and check in, to $11 diet cokes, to poorly maintained bicycles, this resort has clearly either seen better days or found a way to hack Conde Nast's people's choice ratings. There... More

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graeme d, General Manager at Rosewood Mayakoba, responded to this review
April 27, 2013

Dear aandagreen. Thank you very much for your recent review on Trip Advisor. I was very disappointed to read that we failed to create an exceptional experience for you. We take great pride in the service and amenities that we offer to each our guests visiting Rosewood Mayakoba. We have received so many accolades from other guests on the excellent... More

Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 22, 2013

I just got back from my 3rd visit to the Rosewood Mayakoba and was stunned at the improvements that the new Director has done and implemented. I didn't think much could be done to make this resort much better, but boy was I wrong. There are now several new spots created for Romantic dinners for couples or small groups. You... More

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Hotel Summarization (Beta)

What travelers say

  • Plunge pool(33)
  • Golf cart(24)
  • Banyan tree(24)
  • Punta Bonita(15)
  • Breakfast buffet(12)
  • Lagoon Suite(10)
  • Kid Club(10)
  • Room service(9)
  • Very nice(9)
  • Most comfortable(6)

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Playa del Carmen
#2 Top resorts Hotels in Playa del Carmen
#2 On the Beach Hotels in Playa del Carmen
#12 Family Hotels in Playa del Carmen
#14 Romantic Hotels in Playa del Carmen
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen. ... more   less 
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Hotel
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico

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Rosewood Mayakoba
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