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Rosewood Mayakoba

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Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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1 room 1 guest
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Rosewood Mayakoba
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1,096 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
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Johns Creek, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

After a disappointing stay in Cancun, we decided to spend our last 4 days at this resort. First, it is a beautiful facility and when you are welcomed you are quickly escorted to your room via boat where your luggage has already been delivered for you. We had a basic room but it had a plunge pool that our kids... More 

Was this review helpful? Yes 1
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is a truly exquisite resort. The level of personal attention to detail guests receive from the staff is unlike anything I've experienced elsewhere -- you really are pampered. The concierge was amazingly helpful in preparing a few excursions for us. The butlers were, generally, great (we had one that we didn't quite "click" with, but you can always request... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in the private, 2 level villa on the spa island due to its absolute privacy - it really felt secluded and lovely. Very little to no boat traffic, and awesome view of the shimmering turquoise/emerald canal. The villa was pristine and we loved our heated private pool (even with iguanas watching from the foliage!). The experience of being... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned home from the Rosewood Mayakoba. As I was reading reviews on the Rosewood before our trip, I was a little suspicious because I questioned whether a resort could really be this exceptional. Well, I can tell everyone that this place is the real deal - everything as advertised! From beginning to end, our stay... More 

Was this review helpful? Yes 2
Hamilton, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This property is in the top 1% in the world. You feel at home immediately due to the exceptionally friendly staff. They are not intrusive, but they quietly pay attention to what you are doing so they know the precise moment to offer their assistance. Special touches that make this property a standout - the boat ride that takes you... More 

Was this review helpful? Yes 1
Annapolis, Maryland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It's hard to believe that people would be this friendly and helpful. We all loved this trip and are already planning to come back. Excellent kids programming and facilities. Almost shocking how much you really dont have to struggle for any activity you might want to do. One note at the rosewood with two adults and one child you should... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear mtanen, Thank you so much for your review- and for already planning your return! When families join us for a vacation, we know that everyone might have a different plan or activity they’d like to try. We appreciate knowing that the Rose Buds program was convenient, so that everyone could enjoy something new at Rosewood Mayakoba! That being said,... More 

Gilbert, Arizona
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I have contemplated staying at the Rosewood Mayakoba for the past two years. I finally had an excuse to book here, my 18th wedding anniversary, when my husband couldn't dispute the cost. Let me start of by saying that nothing I can say can improve upon the countless other reviews that you may have read. I have been many places... More 

Was this review helpful? Yes 5
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Copeland97, How wonderful to hear that after years of dreaming of a trip to Rosewood Mayakoba, you could make it a reality, and for such a great reason! Congratulations to you and your husband on 18 years of marriage. Though it sounds like our personal brand of service surprised you at first, we are glad you could get used... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

It is impossible to use words to describe how amazing this place is. The only way to "get it" is by staying there and experiencing first hand the majesty that is the property, and the effortless hospitality that is the service. I feel like staying there affords me a membership in an exclusive club that only people who have been... More 

Was this review helpful? Yes 6
Amsterdam, The Netherlands
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Rosewood Mayakoba is an amazing place and definitely worth to visit. We stayed in a Lagoon Studio Suite King. The resort is absolute stunning with a wonderful design; a beautiful open-space reception from which a private boat will bring you to the room after check-in. The resort is build in a mangrove; so you will find many different types... More 

Was this review helpful? Yes 2
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear GDoek, Your review is incredibly considerate and it’s wonderful to hear that you had such a memorable experience at our resort. It sounds like you have an adventurous spirit, which makes it even more rewarding that our butlers and other team members were able to surprise you. We want our guests to feel as comfortable as possible during their... More 

Brussels, Belgium
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this was the perfect honeymoon just as I dreamed. The hotel is really good, the rooms are spacious and luxury. Its not expensive as the service top. I truly recommend. Hope to be back sometime soon! :)

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Alex N, On behalf of all of us at Rosewood Mayakoba, congratulations on your recent marriage! How wonderful that we had the opportunity to accommodate you at such a special time in your relationship. It is great to know that you found your stay here to be of sound value, and you would recommend our resort as a place... More 

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Deluxe Overwater Lagoon Suite (77)
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