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Rosewood Mayakoba

5.0 of 5 Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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Rosewood Mayakoba
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851 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
40 reviews 40 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a great time at Rosewood. Excellet hotel every detail was perfect. The butler service is so good, they pamper you a lot. The whole staff make feel you like a King. The food is good, the suites are real, the hit tube was amazing as well as the private pool . Arriving by boat from reception was a... More

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Rudolph2011, Thank you for reviewing your stay at our resort. From the arrival to your suite to taking on the bike trails, it sounds as though you were able to enjoy many aspects of Rosewood Mayakoba. We are especially pleased to know the service you received made you feel special. We hope this contributed to your positive stay, and... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My stay at Rosewood Mayakoba was nothing less than amazing! The grounds are perfectly maintained and huge, so there is plenty of exploring to do when not lounging on the beach or by the pool! Great food, service and staff! If I were to mention anything negative it would be the private catamaran sailing we were recommended, which unfortunately turned... More

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Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Rosewood has now created a standard of customer service that will be hard to beat in my travel world! Cesar, our butler put the "cherry on top" with very competent, polite, attentive interaction to insure everything was perfect. He magically showed up whenever needed to resolve very small issues as well as making sure our dinner reservations were in place... More

Was this review helpful? Yes 1
Fort Worth, Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed over the 4th of July this year. I can't say enough about the quality of this resort - from Spa/facilities to rooms to restaurants. Beach here is so - so, as with most areas on this side of Mexico - beach erosion is pretty serious, but the barriers put up to slow it down - aren't the best to... More

Was this review helpful? Yes 3
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Bcn11, We are delighted to be your new favorite spot in Mexico, and your kind words regarding Sense Spa and our restaurants are much appreciated. Mexico is not necessarily known for their wine production, but perhaps it should be! In terms of the beach erosion, this is an unfortunate side effect of hurricanes that have passed through in recent... More

Malta
Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is stunningly beautiful - massive grounds, with intriguing swamps/marshland on one side and the lovely beach/seaside area on the other; in between and within, guest residences blending in with the scenery in a classy and unobtrusive fashion. Reception area is lovely and the staff courteous and happy to be of help; restaurants are top notch and the choice... More

Was this review helpful? Yes
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear SALOSAN, Thank you for your lovely comments. It sounds as though you are a great appreciator of nature and Mexican culture, and we are happy to have provided the backdrop to your explorations. We appreciate your kind words regarding the accommodations and staff. Hopefully, you can return soon and create more memories. Sincerely, Daniel Scott Managing Director More

New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Always perfect. Super high end. They have it down. 4 nights good weekends tend to get busy so service is less attentive. Free shuttle service between all mayakoba hotels for other dining options. Solid spa services

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear travelfreakNewYork, Thank you for continuing to choose Rosewood Mayakoba. It is wonderful to hear you enjoyed Sense Spa and exploring our Mayakoba neighbors. However, if our level of staff service was ever compromised, we apologize. For your beach vacation from chilly New York, we want to ensure that your experience is impeccable. Your feedback is much appreciated, and we... More

Antwerp Province, Belgium
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Me in my fiance visited this amazing hotel around May and had an great time. We booked pick up at the airport by the hotel and had a nice Escalade waiting for us with fresh face-towels & drinks... From then on it was all perfectly organized and taken into care. Also a positive point is that the hotel is fully... More

Was this review helpful? Yes 3
Louisville, Kentucky
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in one of their rooftop villas for 8 days. Everything was Top-notch (food, accommodations, grounds, people) as it should be for platinum prices. Do ask about their room security policy though as they have some unique protocols if they see valuables in the open.

Was this review helpful? Yes 4
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear PMF713, We appreciate you taking the time to review your recent stay. While we are pleased to hear you enjoyed most of your experience, we are terribly sorry if our security measures were miscommunicated. Our utmost priority is to ensure guests have a carefree, relaxing stay, which is why our staff is instructed to periodically check guest rooms to... More

San Diego, California
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first stay at Rosewood Mayakoba but my second trip to the area (20 years ago). The purpose of this visit was a family wedding held on the beach at the hotel. I arrived at the Cancun International Airport via a United Airlines flight from LAX. I had previously arrange a vehicle with the hotel because I was... More

Was this review helpful? Yes 3
St Michaels
Top Contributor
92 reviews 92 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This will be our fourth visit to the Rosewood Myacoba property. We love everything about it. Our suites are spacious and spaced apart. The food at the restaurants is outstanding, even the exhaustive breakfast buffet. The golf course is world class and not very busy (good for us). The staff throughout is helpful, friendly and professional. Our concierge was knowledgable... More

Was this review helpful? Yes
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Wayne N, Thank you for your continued loyalty to Rosewood Mayakoba. It is wonderful to hear of your consistently pleasant experiences. We hope you enjoyed a challenging round of golf, and opportunities to relax in the evening. We are looking forward to accommodating you again someday. Sincerely, Daniel Scott Managing Director More

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(23)
  • Plunge pool(23)
  • Banyan tree(18)
  • Very nice(11)
  • Breakfast buffet(9)
  • Kid Club(8)
  • Punta Bonita(8)
  • Room service(7)
  • Lagoon Suite(7)
  • Main restaurant(5)

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico

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Beachfront Studio Suite (79)
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Deluxe Overwater Lagoon Suite (77)
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