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Rosewood Mayakoba

Travelers' Choice award winner
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Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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Rosewood Mayakoba
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968 reviews from our community

Traveler rating
    841
    90
    21
    11
    5
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248
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31
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Houston, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned from a quick 4 night stay at Rosewood Mayakoba. We had a great time. We will probably return - just not during the month of March. My review probably won't be the best interpretation of the hotel's potential since it was during Spring Break and they were packed with children. Pros: - Everyone is... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was one of the best hotels I have ever seen . I have been to a lot of resorts like this and it exceeded any expectations made from them. The food was not great for the price (as to be expected for a resort). We ate at the Agave Azul (sushi), Casa de Lago(main restaurant/Italian), Punta Bonita (Mexican), Mexican... More 

Was this review helpful? Yes 2
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Emmashop, We appreciate the opportunity to hear about your experience at Rosewood Mayakoba. It is great to know that you enjoyed your stay, the Spa and Deluxe Overwater Lagoon Suite being particular highlights. In terms of the butler service, please know that you are always more than welcome to ask for fewer inquiries. Our butlers are there to serve... More 

Bury St. Edmunds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

High standard of food, three varied restaurants, interesting location set in mangroves with easy access by foot, bike or golf cart to the nearby pool. The beach is a 5 minute cycle ride, the golf course a ten minute cycle. Very attentive, faultless service from all staff. Local historical sites. A really enjoyable weeks holiday. Compares well with four seasons... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
500 reviews 500 reviews
78 hotel reviews
365 helpful votes 365 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Conde Nast said it is the "World's Best". I don't know about that but I know of none better. This is my 4th time here and my love for it keeps growing though my confusion remains whether I like the exquisite lagoon rooms with their quiet decks and birds chirping, and hanging out around the main pool, restaurant, sushi bar... More 

Was this review helpful? Yes 3
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Venamo, Thank you for reviewing your stay and for being a frequent visitor to Rosewood Mayakoba. It was an honor to be recognized by Conde Nast Traveler, and we hope to uphold the accolades in the years to come. As you mention, the number of rooms at our resort remain a small number so that we can continue to... More 

West Hartford, Connecticut, United States
Top Contributor
61 reviews 61 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Perfection. Staff was phenomenally responsive, friendly, and attentive. Amenities were amazing. The room gave us privacy, accessibility, and comfort. Immaculate. Beautiful. We had an incredible tub - it took 45 minutes to fill, our own small pool on the deck, private walled and canopied rooftop lounge area, outdoor shower, etc. All very natural, on a lagoon. We borrowed bikes 10... More 

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Sarasota, Florida
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

No words can express how amazing this resort is. The wine lists, the food, the service, etc. We were there for the week of Thanksgiving and absolutely loved it! Our butler was top notch and we had the best time!

Was this review helpful? Yes
Santa Barbara, California
Top Contributor
135 reviews 135 reviews
102 hotel reviews
364 helpful votes 364 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

To quote from Mary Poppins, the Rosewood Mayakoba was practically perfect in every way. We were extremely impressed by every element of the hotel. From the room to the pool to the food to the service, the Rosewood Mayakoba does things right. The Room When we checked-in, I was slightly disappointed not to be upgraded…until I saw our room. The... More 

Was this review helpful? Yes 5
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Eric, Thank you for choosing Rosewood Mayakoba as an alternative to your annual Hawaii trip. While the Islands have much to offer, we are pleased that we were able to deliver a worthy experience! We were fortunate to be mentioned by Conde Nast Traveler, and it is wonderful that your entire family found much to enjoy given our romantic... More 

Savannah, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I spent my honeymoon at the Rosewood Mayakoba! What an amazing resort! It is the epitomoe of Heaven on earth! The Rosewood staff made sure to make our stay special and romantic! I will be coming back here! The food is delicious, too. The best sushi I have ever had! I would highly suggest going out and exploring the Maya... More 

Was this review helpful? Yes
New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I was fortunate to stay at Rosewood Mayakoba for a corporate event, and will be returning very soon. The team here gives new meaning to the term full service! Living in New York, I am well familiar with people who pay attention to detail, but at Rosewood Mayakoba, they take things to a different level. We traveled with our dog,... More 

Was this review helpful? Yes
New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I've visited the tropics many times since I was a young girl through adulthood -- but always with my parents. Whether I was aged 9, 13, 20, 37, 43 etc. my parents (after my mom passed in 2008, just my dad) always took me. My older brother often came and subsequently our spouses and kids. We often stayed at Club... More 

Was this review helpful? Yes 4
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear marion5501, Thank you for taking the time to share a little bit about yourself and your experience at Rosewood Mayakoba. As someone who grew up exploring different types of resorts, we cannot tell you how delighted we are to know that your stay exceeded your expectations. Especially when you are celebrating 15 years of marriage – we are simply... More 

Hotel Review Summarization

What travelers say

  • Plunge pool(16)
  • Golf cart(11)
  • Banyan tree(10)
  • Very nice(8)
  • Kid Club(5)
  • Room service(4)
  • Lagoon Suite(4)
  • Breakfast buffet(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,558 photos of this hotel

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Bathroom (38)
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Room/suite (232)
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View from room (32)
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Hotel & grounds (164)
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Pool/beach area (155)
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Dining (74)
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Business center/function rooms (4)
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Family/play areas (3)
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Amenities (184)
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Beach (12)
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Beachfront Studio Suite (79)
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Beach Pool (5)
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Deluxe Overwater Lagoon Suite (77)
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Main Laguna Pool (13)
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Restaurants and Bars (90)
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The Hotel (88)

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View from room (2)
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Room/suite (21)
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Hotel & grounds (26)
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Pool/beach area (16)
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Business center/function rooms (2)
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Dining (4)
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Other (11)
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