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Rosewood Mayakoba

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Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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1,067 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have absolutely nothing negative to say about this place. The service is top notch! We stayed at the beach front, the room is not very big, but cozy and romantic. The plunge pool is heated. The breakfast buffet is one of the best. We loved the place and came back two years in a row.

Was this review helpful? Yes 3
Chicago, Illinois
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent resort! Loved everything about it. I've stayed at all three Mayakoba resorts including Banyan Tree and Fairmont and this is the most luxurious and best for couples. Traveling with kids, I would stay at the other two resorts due to 1) Fairmont caters to kids and has a better pool system and 2) Banyan Tree has a larger pool... More 

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Atlanta, Georgia, United States
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW credit card Amex Card Member Review

This was one of the best vacation spots we have ever visited. Every aspect of our visit was crafted with the utmost care and attention. The grounds are beautiful and quite large. To improve the experience, staff constantly ride around in golf carts to shuttle you around the property to go between the restaurants, spa, pools, beach, etc. We stayed... More 

Was this review helpful? Yes 1
NY
Level Contributor
86 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had an Oceanview room--excellent choice- The back faced the Lagoon--the front faced the Ocean and had an outside desk that lead to a staircase above with a private roof top terrace and pool. We had the opportunity to upgrade to the Beachfront suite but opted to stay in our room. It was enormous--big foyer entrance--left was a large living... More 

Was this review helpful? Yes 2
Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

On our first visit to the Rosewood Mayakoba over New Year’s Eve December 2014- January 2015 they did a phenomenal job of anticipating our needs & providing what we wanted before we even asked. Prior to that trip we had booked a trip Maui for our 20th wedding anniversary for July of 2015. During the trip to the Rosewood Mayakoba... More 

Was this review helpful? Yes 2
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Sarah F, Thank you so much for taking the time to not only share your experience with us, but to note the hard work of so many individuals at Rosewood Mayakoba. I am humbled by your compliments, and must say that without such a dedicated team, our resort would not be the exceptional place to visit that it is... More 

Oxford, UK
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Just about to check out here after 8 days, and I have to say, this place is a masterclass in how to run a hotel. I've often wondered why people raved about 'service' as sometimes we find it a bit intrusive. Not so at the Rosewood Mayakoba. It is literally like everyone is psychic. The service is kind, thoughtful and... More 

Was this review helpful? Yes 5
Hoover, Alabama
Level Contributor
158 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

In 2015 every guest is a mystery shopper with sites like Trip Advisor. We had an awesome stay at the Rosewood Mayakoba earlier this month over the 4th of July weekend. We arranged and highly recommend you take the resort's transportation from Cancun airport. They are waiting for you with a Cadillac SUV stocked with cold beer and iced water.... More 

Was this review helpful? Yes 3
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This resort is one of the best properties on the planet. The service is outstanding and the views are stunning. Nature and ocean meet in this wonderful paradise destination. My family and I have returned year after year and every time it's a new experience. Lagoon and ocean suites are all beautiful and unique. Go planning to be amazed. Interesting... More 

Was this review helpful? Yes 1
Chapel Hill, North Carolina
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently celebrated our Honeymoon at the Rosewood Mayakoba. We arranged transportation through the hotel, and when we exited the airport it was easy to find the guy holding the "Rosewood Mayakoba" sign. He was very nice and loaded us up into a very nice, new Escalade. We even had wifi for the ride. The drive to the resort was... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Zach A, On behalf of the team at Rosewood Mayakoba, congratulations on your recent marriage! It is a thrill to accommodate guests on their honeymoon, and we hope you could get lost in the romantic ambiance at our resort. Our Beachfront Suites are designed for ultimate privacy, while seamlessly integrating with the ocean in front of you. Paired with... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our trip to the Rosewood was incredible. Literally every detail of the trip exceeded our expectations. It felt weird to have a butler, but we loved ours and she made our trip so awesome. The beach, infinity pools, food, drinks, fresh juices, animals and nature trails, and overall quality of service and accommodations really made this a perfect trip for... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Ashley P, Thank you for sharing your thoughts on your “trip of a lifetime” to Rosewood Mayakoba. It is humbling to know that your every expectation was exceeded. Using our 24-hour butler service is entirely up to our guests’ discretion- he or she can be there every step of the way to enhance your experience, or can simply lead... More 

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Beach (12)
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Beachfront Studio Suite (79)
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Deluxe Overwater Lagoon Suite (77)
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