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Rosewood Mayakoba

5.0 of 5 Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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Rosewood Mayakoba
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899 reviews from our community

Traveler rating
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    5
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233
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dallas, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

First of all, this is a first rate hotel by any measure. Rooms are terrific and the setting is beautiful. But what really sets this property apart, and any hotel for that matter, are the staff. Service is impeccable. Sure, you pay more at this hotel than most of the others, but I say it's worth every penny. It is... More 

Was this review helpful? Yes 1
Oslo, Norway
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Rosewood Mayakoba is a truely a special place. We were there for 5 days, a family of 4 with 2 small children. Our Studio Suite was large and a heaven of luxury. Our butler Alberto made sure we had everything we needed, helped us with the smallest of problems and was there when we needed something. Our 3 year... More 

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Dallas, Texas
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a beautiful resort. We went over MLK weekend and it was at or near 100% capacity every night. The service level was still very good, and I can only imagine what it would be on a less crowded weekend. Every member of the staff is incredibly cheerful and has a smile on their face. While we had to... More 

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

It's nice, do not get me wrong. But it has many flaws. As well, I'm not a fan of the VERY large compound. I like to put on my heels and walk to dinner. Here, that's not an option. You'll need a golf cart or bicycle to get you there. We ate at banyan tree one evening. Such a gorgeous... More 

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Roanoke, Virginia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an outstanding hotel relative to other five-star resorts in which we've stayed. The staff and facilities are wonderful. The individual rooms feel fantastically private with plunge pools and water access. We loved using the bikes and walking paths. Arriving with our less-mobile parents, our butlers went out of there way to assist us with transportation and planning special... More 

Was this review helpful? Yes 1
Top Contributor
119 reviews 119 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Not enough good things to say about this place. The rooms are gorgeous with private hot tubs and pools. The food is absolutely excellent from an incredible breakfast to a beachfront lunch to a private dinner. Staff is amazing and there are a ton of them. Just got done staying here and Nizuc can say that Mexico has finally arrived... More 

Was this review helpful? Yes 4
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Seaurchineceviche, We are so pleased to hear you enjoyed your stay at Rosewood Mayakoba and Mexico in general. Our location in gorgeous Playa del Carmen makes it a true joy to serve our visitors. To hear you enjoyed your dining experiences, your suite, and the staff service is wonderful and we are happy to have provided you with a... More 

Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a long weekend at the Mayakoba to celebrate our anniversary and stayed in an oceanfront suite. The room was spacious, with high quality architectural and interior design and furnishings. The location was convenient to the beach restaurant and facilities and, though roughly a kilometer from the main hotel restaurants, the golf cart shuttles were never more than a... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Victor J, On behalf of all of us at Rosewood Mayakoba, congratulations on your anniversary! We are delighted to hear you enjoyed a quiet, secluded stay in your Oceanfront Suite, but still found it easy to travel to other parts of the resort. Even more so, we are pleased our staff was always on hand to assist you. Thank... More 

Saint Louis, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We are just back from a truly outstanding 6 day trip to Rosewood Mayakoba. We always travel to high end resorts- this year we were going to go to One and Only Palmilla, but that was closed because of the hurricane. I happened into Rosewood Mayakoba on another website, and honestly wasn't sure what to expect since it is close... More 

Was this review helpful? Yes 3
Philadelphia, PA
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

First, the property itself is expansive and perfectly maintained. Beautiful landscaping expertly manicured. There are 2 large pools that are gorgeous. This is a 5-star resort all the way. The food is very very good. There are 3 restaurants that all offer a variety of cuisines (Mexican, Italian, Asian). We did the in-room suite service a couple of nights and... More 

Was this review helpful? Yes 4
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear unversltraveler, It was a pleasure to read your kind words. To hear that our staff service is what made our resort is truly delightful. Please know that the smiles you see are genuine, as we are here to serve our guests. We are pleased you enjoyed lounging by the pool, dining at our onsite restaurants, and exploring the grounds.... More 

NJ
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

All the positives you've read on TA about the Mayakoba are true and then some. Whoever is responsible for training the staff deserves a bonus. They manage to eliminate any stress related to traveling and can't do enough to make your stay as perfect as possible. Example: we ordered breakfast to be served in the room and watched as our... More 

Was this review helpful? Yes 3
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Fornovo, Thank you very much for taking the time to review your stay. Knowing that we are oftentimes a vacation destination, eliminating stress for guests is one of our highest goals. It is great to know you enjoyed both exploring Tulum and relaxing poolside. Thank you for your compliments regarding our staff, we will pass them along! If you... More 

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Hotel Summarization (Beta)

What travelers say

  • Plunge pool(20)
  • Golf cart(17)
  • Banyan tree(16)
  • Very nice(10)
  • Kid Club(7)
  • Lagoon Suite(6)
  • Room service(6)
  • Breakfast buffet(6)
  • Great time(3)
  • Punta Bonita(3)

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Romantic Hotel in Playa del Carmen
#3 Business Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen

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Beach (12)
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Beachfront Studio Suite (79)
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Deluxe Overwater Lagoon Suite (77)
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