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Rosewood Mayakoba

Travelers' Choice award winner
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Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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1,043 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Philadelphia, PA (USA)
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The best was to sum this hotel is "Hospitality" I've never felt more pampered and taken care than at Rosewood Mayakoba. The room is outstanding. All areas are gorgeous and the food is outstanding. I highly recommend this to anyone!!! Is a must go.

Was this review helpful? Yes 4
New York, New York, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I booked a last minute trip to the Rosewood Mayakoba when I needed to get away from everything after my Mom died. It was the perfect place to relax and regroup. The rooms are completely private and spacious including both a patio with a plunge pool and a roof deck that is perfect for star gazing. Our... More 

Was this review helpful? Yes 1
Montclair, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed here 3 times.... and will stay many more. The name Rosewood essentially means luxury and this property delivers at a price much more palatable than their others. The grounds are simply stunning. Set on limestone cliffs surrounded by an intricate lagoon system, the resort aims to woo you from the get go with your boat arrival replete... More 

Was this review helpful? Yes 2
Stamford, Connecticut
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

While we stayed there last October, the impression is as strong today as the day we left. As many other reviewers have noted, Rosewood Mayakoba is simply stunning. The property is immaculate - from the check-in center surrounded by marble and flowing waters, to the numerous foot paths, to the gym spa area, you will literally be blown away. The... More 

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Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear DrinkswKarl, Thank you for taking a moment to review your experience at Rosewood Mayakoba. Nothing inspires us more than hearing from a guest whose memories of their stay are still as strong as the day the left. Your memory serves you well! We are proud to offer our guests sincere, individualized service and fine dining options on our beautiful... More 

Los Angeles, California
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third trip to the area and by far the best. Hidden away and very secure, with it's own beach and huge rooms, this location makes for a very romantic getaway. I am a big fan of the Rosewood group. While November is a bit rainy, the rain doesn't last for long and the resort is well prepared.... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Mayakoba is simply a GREAT RESORT EXPERIENCE. The 5 Star Service with personal butler will leave you wanting for nothing....and if you can think of it they will accommodate you! There really isn't a bad suite on the resort - it just depends if you want the Over-Water Lagoon or Beach-Front experience. Personally I think the Lagoon Suites are more... More 

Was this review helpful? Yes 3
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Stephen M, We appreciate your glowing review, and for recommending so many facets of our resort. You sound adventurous, and so the lagoon-facing suite was an excellent choice. You can be truly immersed in nature, or very easily take part in one of our eco-tours around our grounds. Of course, your excursion to the Coba Ruins is also a... More 

los angeles
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a wonderful beach front room at the Rosewood Mayakoba. The hotel is architecturally stunning, the rooms are beautiful - everything and anything you could possibly want. The staff goes out of their way for every request. Elliott at the front desk and Ezekial at the beach pool were two who's service was so amazing they stood out... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear edsonsantamonica, Thank you for taking a moment to review your stay at Rosewood Mayakoba. We are delighted to know that you enjoyed every part of your experience, from the local Mexican design elements of our architecture to the delicious meals you enjoyed at our onsite restaurants. In particular, we will let Elliott and Ezekial know that their service especially... More 

Baltimore, Maryland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Be prepared to be completely transported to paradise! The hotel grounds are magical, the staff is flawless, the location is serene but convenient to other hotels and exploration. Kids welcome but hotel maintains tranquility and separation. Best spa massage ever. Yoga in a hut on the lagoon was amazing. Rooms are glamourous but not overdone. Rooftop plunge pool was amazing.... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful resort with impeccable service. The rooms well appointed with great bathrooms with a big tub and great outdoor shower. Even the entry level villas are very roomy and beautiful with plunge pools, outdoor showers and deck on the roof. So there is no reason to upgrade unless you want to get closer to the beach. The food at Playa... More 

Was this review helpful? Yes 1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear ywerber, Your review is incredibly considerate and it’s wonderful to hear that you had such a memorable experience at our resort. We want our guests to feel as comfortable as possible during their getaways. We regret to hear that the weather was less than accommodating. In the event of rain, we can provide you with a choice of DVDs,... More 

Albuquerque
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This beautiful hotel was absolutely amazing to stay at! No matter what you need you have a butler to help you get it and you can send him/her messages through an app. The weather has been unfortunate so during raining times, all pay-per-view movies and popcorn are free! They also arranged for numerous indoor get togethers like pizza making, wine... More 

Was this review helpful? Yes 5
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Dadwith3kids, On behalf of our entire staff, thank you for sharing such a detailed, thoughtful review. We are pleased to have had the chance to serve you and share the unique Rosewood Mayakoba experience. It is always inspiring to hear from guests who have enjoyed a memorable family getaway, and we will certainly let Nathan know that the extra... More 

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Beachfront Studio Suite (79)
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Deluxe Overwater Lagoon Suite (77)
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