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Rosewood Mayakoba

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Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
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Rosewood Mayakoba
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985 reviews from our community

Traveler rating
    854
    93
    21
    11
    6
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255
543
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32
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
4 of 5 stars Reviewed today NEW

If you are trying to decide where to stay in Playa del Carmen there is no other choice Rosewood is simply the nicest place to stay. Does that necessarily mean that it is one of the top five or so resorts you will ever stay in? Probably not I say that for two reasons the food and the beach. There... More 

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Surrey
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

A week's stay in this place was quite possibly THE best place we have ever stayed in. Ever. We are already planning to take the kids. So, where to start? The welcome with a frozen mojito took away my choice not to drink anything with ice in (to avoid stomach problems) - but we had absolutely no problems at all.... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Rosewood mayakoba is a truly exceptional resort. My wife and I have stayed in a number of high-end resorts in various vacation locales, including Bora Bora and St Barths, and the rosewood mayakoba ranks among the top places we have ever been. The resort is well designed, the rooms are large and very clean, and the service is second to... More 

Was this review helpful? Yes 4
Miami, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was spectacular, I have stayed here many times and the rooms are very comfortable and large. You get your own private villa! What I like is that all of the villas are different. If you are staying in this region, staying at this hotel is a no-brainer. Had large baths and your own private pool. The service was... More 

Was this review helpful? Yes 3
Dallas, TX
Contributor
17 reviews 17 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

To put our opinion into perspective, we tend to travel to upscale places. So usually Four Seasons, Ritz, Rosewood, etc. We expect high prices, but also expect good service and quality. This property is beautiful and very large. We enjoyed it very much, especially our huge room, private pool, the boat tours, the food at pool restaurant. We requested a... More 

Was this review helpful? Yes 3
philadelphia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came home from 5 nights at Rosewood Mayakoba with my family. It is a great resort with impeccable service. The rooms we large and we had a plunge pool which was incredibly relaxing to use. It is built around canals with some interesting wildlife. The food was great and they bent over backwards to accommodate young children.

Was this review helpful? Yes 1
Kingston, Jamaica
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Unbelievable experience. Upgraded on arrival and stayed in a island spa villa. Taken by boat to the room which was very secluded at the edge of the mangrove lagoon. Every time we had a meal we had complimentary champagne! The villa was over 2 floors with a garden and plunge pool. Food in the restaurants was good but expensive. The... More 

Was this review helpful? Yes 3
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Nick G, We are thrilled to have been your resort of choice for your honeymoon. It was our pleasure to recognize your special occasion with an upgraded villa! It is wonderful to know you enjoyed how our resort is immersed in the landscape. When our yoga classes are held next to the lagoon, it can truly add to the... More 

Los Angeles, California
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

My 3.5 year old daughter kept referring to this hotel as the place with the mean old witches and refused to go anywhere near it after the awful service we had here. My family stayed at the Fairmont Mayakoba (a beautiful and nice hotel that is part of the same resort complex). There are boat and tram shuttles between the... More 

Was this review helpful? Yes 5
United States
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 3 nights of the end of March. We realized that this is a natural hotel on the beach and very good service. Fast, active, friendly, and helpful of staff, were the special point of the reputation of this hotel. We love the room that we stayed because it had a private balcony and beach... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I returned from a stay at Rosewood Mayakoba a little over a week ago, and we are still talking about the notable experience. This vacation was a delayed anniversary celebration, but one well worth the wait. The property itself is very beautiful and romantic, but what makes this resort so special is the people who work here.... More 

Was this review helpful? Yes 3
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Amanda C, Thank you for your review, and happy belated anniversary to you and your husband. We are delighted to hear that the two of you are still talking about your trip to Mayakoba. The entire Rosewood staff always works hard to create an unforgettable experience, and it seems that your trip was no exception. Thank you for remembering... More 

Hotel Review Summarization

What travelers say

  • Plunge pool(15)
  • Golf cart(11)
  • Banyan tree(9)
  • Very nice(8)
  • Kid Club(5)
  • Room service(4)
  • Lagoon Suite(4)
  • Breakfast buffet(4)
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Pool/beach area (158)
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Dining (75)
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Hotel & grounds (165)
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Bathroom (38)
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Amenities (184)
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Beach (12)
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Beachfront Studio Suite (79)
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Beach Pool (5)
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Deluxe Overwater Lagoon Suite (77)
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Main Laguna Pool (13)
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Restaurants and Bars (90)
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The Hotel (88)

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Room/suite (21)
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Hotel & grounds (26)
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Pool/beach area (16)
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Business center/function rooms (2)
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Dining (4)
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Other (11)
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