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Riviera Maya Suites

Certificate of Excellence
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Av 34 Norte S/N entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico
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225 reviews from our community

Traveler rating
    183
    37
    3
    0
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Texas
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My mom came with us to Mexico so we needed a place for 5 and this place had it all cheaper than two hotel rooms - balcony w 2 hammocks etc, walking distance from the beach and lots of restaurants (El Muelle & Chez Celine were our favs) and shopping on 5th Avenue, kitchen, pool, hot tub, TV. The beds... More 

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Maine
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of 4 (2 adults, 2 teens) only stayed one night, due to having arrived early to avoid a storm. We booked at last minute so we didn't have high expectations and didn't plan to use much of the facility since we went the next day to our condo. That said, we were very happy and agreed it was... More 

Was this review helpful? Yes 1
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

Dear Client, thank so much for writing this detailed comment about our Riviera Maya Suites, after staying only 1 night at our Bungalow. I hope that you will have the chance to visit us a second time, and than hopefully for not less than a week so you can enjoy the beach club as well! A lot of sunny greetings... More 

Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

great apartment, spacious and very comfortable, the location is perfect with access to the beautiful beach club at Las Palapas and just meters from the 5th avenue where all the restaurants and shops are, we really enjoyed our stay in PDC! such a lovely place for a holiday

Was this review helpful? Yes 1
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

Dear Client, thank you very much for write those kind words about our place on Tripadvisor. For us it is very special to have guest coming to visit us from so far away to our place. Maybe you will visit us again, even that long distance between our continents! A lot of sunny greetings from Playa del Carmen, Your Riviera... More 

Bourne End, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you want a high quality private stay, close to the main street, bars and shops yet nicely secluded try their villa/bungalow's. Its really spacious, characterful with high ceilings and thatched roof, nestled among lush tropical gardens with nice hammocks outside for relaxing. The nearby beach club is great and only a 5 min walk with a nice bar and... More 

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RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Dear Client, thank you for taking the time to provide us your feedback about your recent stay at Riviera Maya Suites. I am glad to ready that you enjoyed the stay with us and the surroundings in Playa Carmen del Carmen. Since there are only three Bungalows, only one has a king size bed. In case you will returng, just... More 

Tulsa, Oklahoma, United States
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 18, 2015

This was our first trip to PDC and were disappointed that BPM and Mamitas Beach Club pumped loud bass from 10am to 6am almost the entirety of our 8 day trip. We couldn't even hear the waves at the beach. I felt sorry for all the Europeans that paid a lot more than I did to stay at neighboring Las... More 

Was this review helpful? Yes 2
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

Dear Ralph, thank you very much for taking time to write about your experience with us, this will help us to make positive changes at our services. Sometimes at Prime Season, the busiest time of the year in Playa del Carmen, it is not in our hands what is happening around our place. But we hope you have some nice... More 

Reading, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 2, 2015

Three of us took a flat and enjoyed the facilities including the splendid adjoining grounds and beach. We very much liked the way a lot of natural trees and shrubs had been retained. The 2 bedroomed flat provided everything we needed and the staff were very helpful.Unexpected treats included two hammocks, good wifi and a quiet pool and jacuzzi directly... More 

Was this review helpful? Yes 2
RivieraMayaSuites, General Manager at Riviera Maya Suites, responded to this review

Dear Client, thank you very much for your guest comment. I do like very much your title "close to 5 starts", we do work hard to get the extra star hopefully soon ;-) A lot of sunny greetings, Your Riviera Maya Suites Team More 

Lancaster, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2015 via mobile

This is my second time coming to riviera maya suites...everything was perfect, from correspondence with Simona and her setting up transportation to and from airport..to the beautiful grounds, the beach access, housekeeping(and the cute little towel animals that were on our bed) to the surprise bottle of wine...the staff is so great to work with..the resort is in a perfect... More 

Was this review helpful? Yes 1
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

Dear Kim and Donna, thank you very much for your new comment about our Riviera Maya Suites!! We hope to see you soon a third time at our place. Keep following us in the meantime on facebook, where you can find all the news about our Condo Hotel. For example coming soon: Our pool will be heated by some solar... More 

Chicago
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

My family just returned from a week at Riviera Maya Suites. We had two 3 bedroom and a 2 bedroom suite to accommodate our 20 people. The units were spacious, immaculate (daily maid service except for the kitchen) and perfect for our needs. The kitchen (although lacking an oven - only a stovetop and a microwave with a grill on... More 

Was this review helpful? Yes 1
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

Dear Guest, thank you so much for writing this detailed comment about your stay at Riviera Maya Suites. For us it is always very special to have a large family group in house! And yes I like to mention as well, that our out side staff like our private Chef helps us to guarantee to our guest a very special... More 

Mooresville, North Carolina
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 10, 2015

Really enjoyed our stay here. Our 3 bedroom suite was immaculately clean and in a great location. Parking was also easy with their secure lot. Would definitely return. The neighboring hotel was right on the beach and we could walk there and utilize all their facilities through a partner agreement.

Was this review helpful? Yes
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Thank you for your important opinion. We were glad to see you again and to know you were comfortable in our condos,we try to make a better place for you every time,our new neighbor recieved a fine for disturbs so now the calm and tranquility came back. We hope to see you soon, thank you for your preference. More 

The Villages, Florida, United States
Senior Contributor
26 reviews 26 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 19, 2014

our son and his wife were married there. the family took about 72 members, off season, so the grounds were ours. the staff treated us royally, the wedding planner was outstanding. enjoyed the amenities. golfed, drank, and ate more than we needed. would highly recommend to anyone. we are planning another trip back, just because it was great.

Was this review helpful? Yes 2
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