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Riviera Maya Suites

3.0 of 5 Av 34 Norte S/N entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico
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Riviera Maya Suites
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Riviera Maya Suites
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201 reviews from our community

Traveler rating
    165
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California, United States
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

When i booked a room it was for a 2 bed room they were not able to supply it! Its not good for them, location is excelent its arround the corner for dinning or nightlife, the toilet was leaking water and they did not fix it! Just waited and waitedd!

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Seattle, Washington
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Okay, here's the low down on this place. It's owned by the family that formerly owned Las Palapas and, is built on a piece of land behind their old hotel. By way of background, Las Palapas and Mahekal are two of the original "cabanas on the beach" that were once a few miles North of town and set on an... More

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RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Dear guest we appreciate your important opinion. we are glad to hear that your stay at Riviera Maya Suites was comfortable and that our service gave you an inmediately solution to your request. For us is very important to take care our guests & exceed their expectations in every single visit. All our frequent guests have special rate in their... More

Kansas City, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2014

We stayed in a bungalow during the low season so there was only maybe one other couple in the bungalows and another in the building. Staff was generally helpful. Small lady at the reception didn't seem to care much about being helpful and her English was poor. It was not until the second day (after reading more trip advisor reviews)... More

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RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Dear Guest, thank you very much for taking the time to write the comment about our Riviera Maya Suites Condo Hotel. This is the way for us to learn of what we can do better. I am sorry that you did not get the full information about our services and instalations at the moment of the check in, we will... More

Toulouse, France
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 26, 2014

We stayed in this nice appartments for 1 week. It was more than perfect with kids. The appartments are large and well equipped. Fir every bedroom you have a seperated bathroom. Also you have your own beach with beach club and at night you are just a few meters from the main shopping and redtaurant street! So I can really... More

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RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Thank you very much for your comment, it is very important to us. We are glad that your stay was enjoyable and the kids had fun. We hope to see you pretty soon in your next visit to the mexican caribbean. More

Playa del Carmen
Top Contributor
135 reviews 135 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed August 9, 2014

Great spot with suites up to 3 br...classy small hotel you just can't beat. Super location a block from the famous 5th avenue and short block or two to Playa's most popular .beach. Great hotel, super location and nice people!

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RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Thank you very much for your comment, it is very important to us. We are glad that your stay was enjoyable. We will see you in your next visit to the mexican caribbean. Have a nice day. More

Milwaukee, Wisconsin
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 25, 2014

wonderful week away with the Girlfriends was wonderful at the villa. Seven of us stayed in the villa three bedroom suite. Beautiful everywhere you looked. Food was excellent, beach perfect and the cabana boys, Manuel and especially Cesar were the Best you could ask for. Ton was right outside our door, ok well a block away, and food was wonderful... More

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RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Thank you very much for your comment, it is very important to us. We are glad that your stay was enjoyable. We will see you in your next visit to the mexican caribbean. Have a nice day. More

Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014 via mobile

We had a wonderful days in these suites; our holidays were perfect due to a great hospitality and great location. The suites are really comfortable and clean. The price is excellent and the beach is really closed and relaxed, what we really were looking for.

Was this review helpful? Yes 1
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Dear Client, thank you very much for taking time to write some words about our place. It makes us happy and proud to read that you enjoyed your stay at our Condo Hotel Riviera Maya Suites. Hopefully you are able to visit us a second time in your future vacations? Remember you will get a discount for beeing our frecuent... More

1 review
5 of 5 stars Reviewed May 20, 2014

The hotel itself was astonishing and I was pleasantly surprised on when I noticed how clean everything was. The view from the room was absolutely breathtaking, all because there was an amazing view of the beach. The staff was and is, in my opinion, very lively and always there for entertainment. Not only was it my favorite vacation but I... More

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RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Dear Client, I am glad to read that you had a perfect stay at Riviera Maya Suites. It is nice to know that you enjoyed the ocean view! As you saw the trees in our garden are already very high, but the ocean is still visible, especially at night it is very relaxing to the lights of the island Cozumel... More

california
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 4, 2014

The Apartment: we (4 adults) stayed in a 2 bedroom penthouse on the 3rd floor, as noted by other reviewers, the trees are blocking the view, but we enjoyed being on the top floor, and getting lots of sun light. There is no access to the patio from the apartment. I am mentioning this because we rented the apartment as... More

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RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review
Google Translation

Estimada Viamarin, Muchas gracias por su importante opinión.Estamos contentos de que haya disfrutado su estancia en nuestros apartamentos y que... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

There are three stories, and we live at the third story, the view from out balcony is so beautiful, and best of all, there is a hammock! a hammock that is made of cotton strings than nylons that will make your butt and back hurts! the receptionist is very nice and helpful, and walk to the beach is great! very... More

Was this review helpful? Yes 1
RivieraMayaSuites, Gerente at Riviera Maya Suites, responded to this review

Dear Miss Song, We are so glad you enjoyed the apartment's balcony! Indeed, since the begining we've been trying to keep our high quality furniture, we understand our clients needs and we are more than delighted that you are letting us know about it! Our balcony view can be to our wonderful tropical surroundings or to the sea view, either... More

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Additional Information about Riviera Maya Suites

Address: Av 34 Norte S/N entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riviera Maya Suites 3*
Number of rooms: 16
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Also Known As:
Riviera Maya Hotel Playa Del Carmen
Riviera Maya Suites Playa Del Carmen, Mexico

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