Upon arrival greeted right away by Fransisco. Was showed to my room.Room was great and he explained everthing.Clean, immaculate and spacious bathroom, ocean view, great deck with a table and hammock. Nothing like hearing the waves crash the whole ten days. Bed was comfy, wifi worked great. Close proximity to 5th ave where it all happens. Victor, Jose very helpful... More

This hotel was recommended to me so I booked for first week in May. Had a wonderful room (#202), very spacious/clean room with kitchenette and a beautiful balcony with ocean view. Beautifully designed hotel with great little pool. Beach lawn chairs/umbrellas/beach towels. From reception staff to everyone working at the hotel, everyone is very friendly and will answer any questions... More

We loved our stay at Playa Palms! It is such a cute, quaint, beachfront hotel located in the center of Playa Del Carmen. It’s right on the beach. You are less than a five minute walk to all the best restaurants, bars and clubs. Parking on the street is easy. My husband and I got married in Playa Del Carmen... More

This hotel exceeded our expectations. Since our arrival, the hotel staff was very friendly and helpful. Carlos answered all of our questions on our excursions and gave "real" recommendations. The hotel was perfect.. the view was amazing, the pool was clean and the rooms felt like it was our own condo. It was very personalized and did not have all... More

This hotel is the perfect location for everything you need to do in playa del carmen. Its right on the sandy beach, a short walk to the ferry docks, shopping, lots of places to eat and is next to some of the best beach bars in town..most rooms face the ocean, and are very spacious with kitchenettes and marble showers... More

The hotel is located at the beach with normally enough beach chairs and umbrella's (of course there are always asocial people who claim a chair with a towel). There is no restaurant but since the hotel is located in the town center, that's no problem. In de morning they offer free coffee and donuts so you can start your day... More

We stayed here with a large group of family for a wedding. It's a great location but very close to the night clubs. If you want any sleep at all make sure your room is close to the ocean side of the hotel. The rooms on the street are booming all night! They keep the rooms very clean and the... More

We enjoy a lot all the services , atentions, the location and so on. I garanti to come back in a future. And maybe you can offer a kind of package with transfer from the airport of Cancun. It is not necessary to rent a car to enjoy Paradise.

It's a small apartment hotel. The location right next to the wonderful beach is great. It is also in the centre of the city, close to all the shopping and restaurants. The room is very cute and has all modern amenities (and towel animals...). Airco works well too. The main bed is more comfortable than the smaller extra bed though.... More