The Playa Palms is in a good location right on the beach. The staff was very friendly, especially Victor, who greeted us everyday, was always smiling, and willing to help with suggestions. The rooms are certainly decent and each had a nice balcony with a ocean view, table and hammock. We stayed in room 309. The king bed was comfortable... more

This hotel was a great surprise. The pictures of the rooms don't disappoint. The rooms are very spacious and clean with access to a beautiful balcony. Though it does have beach space and chairs to lay on, it is a small space and the beach wasn't that clean. Aside from that, the hotel was very pleasing. Keep in mind that... more

We stayed at the Playa Palms the week of October 3-10, and loved it. It was a very clean hotel with easy access both from the street and beach. The location is great, a very short walk to the corner of Quinta and Calle 12N. The room that we had (1 br suite) was spacious and clean, although it was... more

The hotel was clean and the staff were friendly, the hotel was situated right on the beach and was close to the main street and clubs but far enough away for it to be quiet. All in all a really great stay! The only downfall would be that the balconies are quite close together which ment the people in the... more

Here's the facts. It was our 1st time to travel to this region of Mexico without the "All-Inclusive" package and it was great. We wanted to see what the difference was in cost. All-Inc packages charge you about $65 & up for all you can eat and drink at the hotel per person. Kids are a little less. If you're... more

Our main objective was to enjoy a "beach vacation" this time. My partner scoured the internet, reading reviews of hotels and looking for deals. He settled on Playa Palms Beach Hotel for two reasons: 1) the good reviews he found on the net, and 2) the hotel was directly on the beach. We flew into the Cancun airport and took... more

This seemed to be the perfect hotel for our stay in Playa: beach front, reasonable price, perfect location. The stay was good, but we had some problems with management during our stay: 1. No hot water. For 4 out of the 5 days we stayed at the hotel, there was no hot water. It took them 5 days to fix... more

Would you like to have an industrial crane with a hoisting assembly over your head in Mexico? There is no space between this hotel and the structure that is being buit. It is also higher than this hotel and obstructs some views. I could overlook a number of things but living so close to a construction site did not give... more

We have stayed at Playa Palms six times - absolutely love it! Clean & well taken care of, they are always making improvements - the staff is great especially Helge & Victor. Beautiful beach and great rooms with balconies - ready to go back anytime! more