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Playa Palms Beach

Certificate of Excellence
Hotel website
1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Special Price
20% off room rate
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699 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Comox, Canada
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had an oceanview room on the 3rd floor. The hotel clearly states on their website that oceanview rooms are only partial ocean view and that was the case. We did not hear any noise from nearby night clubs but did hear some noise from some lousy neighboring guests who decided to blast music from their balcony late at night... More 

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Troy, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

This location of this hotel is right in the heart of downtown nightlife! Which is great until you unknowingly book the start of your romantic Mexico vacation in the middle of a BPM music festival. hahaha. If you are wondering what this is feel free to click the link below... https://www.youtube.com/watch?v=CTxgySdnoWY Anyway, we love music! So we didn't really mind... More 

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Edmond, Oklahoma
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The hotel itself is not that bad. In fact it would be a best bang for the buck if not for the fact that it was in the noisiest and worst (ie: lots of drug dealers) part of Playa del Carmen. The Coco Mayo and Blue Parrot play the loudest music til the early morning hours. I'm talking sometimes til... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed 8 days in January and while I'm not sure why it has taken us so long to review, I must say we can't stop thinking about it - best vacation ever! My boyfriend and I wanted a hotel on the beach but didn't want an all inclusive feel since we enjoy getting to know a city like a... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

2-3 minutes from the main 5th avenue street. Multiple dining and party options in the area. Great room with kitchenette makes it perfect for a family or a long stay, but worked great as a solo short stay too. Included Breakfast is limited, but they add extras at a cost. No restaurant in the hotel so breakfast is delivered in... More 

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Birmingham, AL
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 4 nights and rooms were clean, nicely furnished. Although your room is only ocean view, you are only steps away from beach. Very centrally located to 5th ave strip. And unless your someone that needs absolute silence to sleep, the sound proof glass does a great job on the noise from the strip and discos. After day activities, walking,... More 

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was perfectly located in the middle of Playa del Carmen. Rooms were very clean and cozy. The staff was very helpful and genuinely nice and attentive. The only thing I have to say is that during our stay there were a lot of boats parked on the beach right at the hotel so in order to enjoy the... More 

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 5 nights and absolutely loved it! The location is perfect, right in the heart of playa del Carmen and situated on the beach. The noise wasn't bad at all. Staff are friendly and the place has 24 hour security so I felt very safe here. Rooms are nicely laid out with everything you need and the... More 

Was this review helpful? Yes 1
Seattle, Washington
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 30, 2015

Stayed at this hotel for a week with my daughter - we had an absolutely amazing time! Everything about the place is excellent. The rooms are modern and clean, breakfast is delivered straight to your patio each morning (included), beach is located steps away from every room, staff is incredibly friendly and an absolute joy to encounter on a daily... More 

Was this review helpful? Yes 1
San Lorenzo, CA
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 27, 2015

This is our 2nd stay at the Playa Palms and as before, we were completely satisfied with our stay. Check in was a breeze. We arrived early, but front desk took care of our luggage while we grabbed a bite to eat in town. We stayed in an ocean view room (room 304). Great room, but we should have splurged... More 

Was this review helpful? Yes 1
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