The Playa Palms Beach was great,the staff very attentive and helpful,the view spectacular.We highly recommend The Playa Beach to everyone.The only problem was the taxi drivers did not know where it was located. more

We have stayed at this hotel almost every year for 10 years. We have also stayed at a number of other nice places, but this is home. It is also the place where Playa, from a tourist standpoint, began. The service is exceptional. The location is prime. The price is right. And the people, especially Victor, are superb. If you... more

this is a great boutique hotel with the best of both worlds,the beach is literally steps away and the quaint little town vibe steps in the opposite direction you can enjoy your morning coffee and newspaper hang out on the beach all day enjoying drinks or a swim or watch a fire show late night, great family feel. security on... more

This was a fantastice hotel right on the beach. There is a small central pool with beach view. You can sit on the beach and order drinks from the surrounding hotels! It is within perfect distance, two short blocks, from all the action/ nightlife/ resturaunts. I would recommend this to everyone. Staff is very helpfull also, big clean rooms with... more

We have just returned from staying at this hotel for 7 nights and La tortuga for 3 nights.I would have to say that this hotel is much better location than the other, being that it is on the beach with its own chairs etc, so it is not at all crowded. Never had a problem with chairs, but I think... more

I stayed for 2 weeks at Playa Palms in a ocean view studio in April / May 2009 and have only great things to say. The hotel personel is very dedicated in making your vacation a very enjoyable one and they provide excellent service. The hotel is in the best location, nearby everything ATM, internet, 3 minutes walk from the... more

We just returned from a week at Playa Palms and couldn’t have enjoyed our stay more. First of all the staff is fantastic, we received a warm greeting from Victor as soon as we walked in; he explained every detail about what to expect during our stay. Victor told us it would be about 20 minutes before our room would... more

Before planning my wedding in Playa del Carmen, my family and I made two trips down and took tours of almost every hotel. We didn't want to stay in an all inclusive; we wanted a more local feel. All of the hotels right on the beach have a little depreciation because of the salt, sand and humidity, but all the... more

i booked our room back in Feburary to stay here for a week. They overcharged me by $10.52. Yah it might not seem like a whole lot but its something so I contacted the Hotel and they claimed it was my banks fault. I contacted my bank, filed a greivence and they contacted Visa... The amount was incorrectly calculated by... more