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Playa Palms Beach

Certificate of Excellence
Hotel website
1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Special Price
20% off room rate
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Playa Palms Beach
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706 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bridgewater, New Jersey
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Planed a 50th birthday with college friends and found Playa Palms on line. As with all "group" vacations there were a lot of decisions made prior to booking. Playa Palms was the answer! We did not want an all inclusive, we wanted to be on the beach, but near a thriving area of Shops and restaurants, and we had a... More 

Was this review helpful? Yes 1
Warrington, United Kingdom
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We loved the hotel and had a room at the beach front - fabulous 180 degree view from our balcony. Wonderful to have breakfast brought to us. Spotlessly clean. Attentive staff. Unusual room with attention to detail. Ideally placed to wander along 5th Avenue to eat and shop. Highly recommend the massage on the beach just at the front of... More 

Was this review helpful? Yes 1
Beacon, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Playa Palms is a nice little property situated right on the beach. Check-in was fast and simple. The front office guys were friendly and helpful. My wife and I were escorted to our room on the ground floor by the pool and just a few steps to the beach. The room was fairly spacious, nothing grand. The rooms all... More 

Was this review helpful? Yes 1
Kitimat, Canada
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a small resort that we stumbled upon while walking the beach. We stayed for a couple nights and wow is the service amazing, the rooms are so clean and relatively quiet since it's right by the night life. I'm going back with a friend in November and can't wait!!

Was this review helpful? Yes 1
New Westminster, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

As some reviewers have said, there are several nightclubs near the hotel, we did not mind the noise much but you can hear it from your room, just bring earplugs. Besides that, there was some occasions when we did not have water for showers in our room, the water situations were quickly corrected each time we complained to the front... More 

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Comox, Canada
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had an oceanview room on the 3rd floor. The hotel clearly states on their website that oceanview rooms are only partial ocean view and that was the case. We did not hear any noise from nearby night clubs but did hear some noise from some lousy neighboring guests who decided to blast music from their balcony late at night... More 

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Troy, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This location of this hotel is right in the heart of downtown nightlife! Which is great until you unknowingly book the start of your romantic Mexico vacation in the middle of a BPM music festival. hahaha. If you are wondering what this is feel free to click the link below... https://www.youtube.com/watch?v=CTxgySdnoWY Anyway, we love music! So we didn't really mind... More 

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Edmond, Oklahoma
Level Contributor
3 reviews
3 of 5 stars Reviewed June 28, 2015

The hotel itself is not that bad. In fact it would be a best bang for the buck if not for the fact that it was in the noisiest and worst (ie: lots of drug dealers) part of Playa del Carmen. The Coco Mayo and Blue Parrot play the loudest music til the early morning hours. I'm talking sometimes til... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2015

We stayed 8 days in January and while I'm not sure why it has taken us so long to review, I must say we can't stop thinking about it - best vacation ever! My boyfriend and I wanted a hotel on the beach but didn't want an all inclusive feel since we enjoy getting to know a city like a... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 13, 2015

2-3 minutes from the main 5th avenue street. Multiple dining and party options in the area. Great room with kitchenette makes it perfect for a family or a long stay, but worked great as a solo short stay too. Included Breakfast is limited, but they add extras at a cost. No restaurant in the hotel so breakfast is delivered in... More 

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