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3.5 of 5 Condominium   |   1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
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Playa Palms Beach
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Tim A Hoboken, New Jersey
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625 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hoboken, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Small condo hotel right on the beach. Each room has a small kitchenette & private balcony with a hammock. Option daily to ask for complimentary breakfast which is served on your balcony. Location is near the pier and 2 blocks to the buzzing 5th avenue- for restaurants, shopping and tour agencies. The staff is fluent in English and is helpful... More 

Was this review helpful? Yes
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear Tim A, Thank You for taking the time to review and share with other travelers your experience. We are very happy to see you found us as a convenient location and a good quality-price relation accurate. I will pass your good comments to our staff. Looking forward to see you back soon at Playa del Carmen Kind Regards Helge... More 

Bogota, Colombia
Top Contributor
66 reviews 66 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

- Nice cozy small comfortable hotel - I like this because this is not a grand hotel which tends to be overcrowded - There is no restaurant in the hotel, but is very close to the famous Quinta Avenue. - Breakfast is included in the hotel and generally order 24 hours in advance for the next day. It comes with... More 

Was this review helpful? Yes 1
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear Yezdee, Thank you for sharing your experience at Playa Palms Hotel! I'm glad you like our small concept and that you enjoyed your terrace breakfast and the book selection to enjoy while resting on the beach. Thank you for all your recommendations to other travelers and we hope to see you back at Playa Palms to enjoy your next... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel is clean and pleasant with a friendly staff. It has a small beach that is nice for hanging out at during the day. It's not really a good swimming beach but there is a good place to get in the water 300 meters or so away. The big problem is the night time noise. I'm not a light... More 

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear Tom, Thanks for your review of our hotel. I am sincerely sorry you were disturbed by the bar noise. We have some years ago installed soundproof windows and doors throughout the hotel. For almost all rooms this work very well, but we recognise some of the rooms need further sound insulation. We have just ordered sound insulated entrance doors... More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My girlfriend and I stayed at this place for two days last week. The room was very nice, with a comfortable bed, a nice balcony/outdoor dining area, in-room wireless Internet, and a flat-screen TV with lots of channels. The breakfast was very basic (some bread, croissants and coffee/tea), but it was delivered to our room each morning at a time... More 

Was this review helpful? Yes
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear John G, Thank you for sharing your experience at Playa Palms Hotel! Is very grateful to see that despite your experience at Playa del Carmen was not as expected, your hotel experience and the features were able to accommodate you better. Thank you for highlighting the hotel features and the breakfast service to the room. Kind Regards and Thank... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great place can't wait to revisit! Food and atmosphere fantastic. Next time we hope to come with friends. Lovely bars and restaurants not that far. A little on the expensive side but all in a great holiday . Counting down till we are back with you.

Was this review helpful? Yes
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear Dottyzz, Thank You for sharing your experience at Playa Palms!!! It is a pleasure to hear that you can not wait to revisit our hotel and that next time you will bring your friends. Is great you had found our location very convenient for local dinning and shopping. We look forward to see you back soon in Playa Palms... More 

Windsor Locks, Connecticut
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 14, 2014

We are so happy that we chose this hotel over the all inclusive ones in the area. What an intimate experience and perfect for our anniversary get away. We had a lovely room overlooking the ocean (though they all have a nice view) which was perfectly appointed with everything we could need. Each room has a small kitchen with microwave... More 

Was this review helpful? Yes 2
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear travelfun201, Thank you for your great comments on Playa Palms Hotel, I'm very happy to see that you found d our hotel 'intimate and perfect' for a getaway for your anniversary. Thank you for mentioning all the features from our rooms and that they were helpful to make your stay more comfortable. I will make sure to pass your... More 

Taber
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 8, 2014

We stayed here two nights and it was lovely. Close enough to 5th ave to walk and enjoy the restaurants and walking but far enough away that the noise isn't a bother. The beach is wonderful there, for looking and for swimming. The rooms are clean and fairly spacious. We enjoy this little hotel nearly every time we are in... More 

Was this review helpful? Yes 1
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear Denise S, Sunny Greetings from Playa Palms! Thank you for your comments on our hotel and for highlighting our location, the room features and I'm glad to read you liked the beach and that you will come back to Playa Palms. Looking forward to host you again. Kind Regards Helge Sturesson Hotel Manager More 

Holon, Israel
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 8, 2014

we stayed at the hotel for 4 nights. the good the hotel is nice and really close the the 5av its really close to the big clubs but the windows are sound proof so u cant hear anything small kitchen and ref. good a/c good wifi very nice balcony with a hammock the bad the first 2 nights there were... More 

Was this review helpful? Yes
New Jersey
Top Contributor
97 reviews 97 reviews
17 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 7, 2014 via mobile

We have been coming to Mexico for 23 years and of course it has changed. We have stayed in Condos, Luxury hotels, All Inclusives, Homes. Playa Palms is perfect for our 4 night get away. All the reviews are accurate. The staff is extremely helpful and friendly, the security guard last night greeted us by name! The property is spotless.... More 

Was this review helpful? Yes 1
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear epr120, Thank You for sharing your experience with other travelers coming to Playa del Carmen! I'm very glad to see that with all the different experiences you have had during your 23 years coming to mexico, you describe and found us as a 'perfect getaway' I will pass your comments and regards to our staff. We hope you give... More 

Vancouver, Canada
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 3, 2014

We're currently sitting on our covered patio enjoying one of Mexico's not so best kept secrets, Playa Del Carmen. After coming here around ten times over the last 15+ years, I've got to say that it's changed. And not all for the worse! The city is alive with entertainment, amazing food, quality drinking and socializing establishments, sometimes with live music,... More 

Was this review helpful? Yes 2
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear Vanarf, Thank You for sharing your experience at Playa del Carmen and Playa Palms Beach Front Hotel! We find very helpful all your tips to enjoy Playa del Carmen at it's highest. I will make sure to pass all your good comments to our staff and security guards. Thank you for highlight the daily breakfast and the improvements we've... More 

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Additional Information about Playa Palms Beach

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Playa Palms Beach 3.5*
Number of rooms: 39
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Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Riviera Maya/Playa Del Carmen, Mexico

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