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Playa Palms Beach

Certificate of Excellence
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1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
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683 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

upon arrival had a few minor issues that were promptly taken care of within minutes by hotel management. they were very considerate and personable and the hotel was immaculate and very well kept. the stay was like something out of a postcard with scenic views and everything you need right there on the property.. highly recommend it to anybody visiting... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Me and my boyfriend spent 5 amazing nights at this hotel and we cannot rate it high enough! It was our first time in playa del Carmen and from the second I arrived in this town I was in love! But it was made even more perfect from the fantastic hospitality of playa palms! With its stunning rooms with views... More 

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PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear traveler, Thanks to both you and your boyfriend for choosing our hotel for your first visit to Playa del Carmen. It feels good to read how much you enjoyed our hospitality and features. We get many positive comments on Carlos, and are lucky to have him on our team. We hope to see you back soon in the near... More 

Monterrey, Mexico
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is 2 blocks away from all night life in playa. Rooms are completely sound proof. They allow you to bring your own food and drinks. The beach is nice but fishing boats are always anchored in front of the property. Staff is friendly. Great if you don't plan to spend the hole day at the hotel. We went... More 

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PlayaPalms, Director General at Playa Palms Beach, responded to this review

Thank you for your kind review. We are located in the heart of Playa del Carmen that means restaurants, bars, dive shops and malls are only a few steps away. A continental breakfast is included in your rate but the rooms are equipped with a full kitchenette for you to cook your own meals and if you like sea food... More 

Providence, Rhode Island
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice small hotel located on a beautiful beach and right off 5th ave. The rooms are nicely appointed, very clean and modernized. The location is superb for getting right into all the action on Quinta, yet far enough away that its not overrun by the club crowd. The hotel next door delivers your breakfast to your balcony, and also takes... More 

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PlayaPalms, Director General at Playa Palms Beach, responded to this review

Thank you so much for your positive comments on our hotel. Our location is something that most of our guest enjoy because everything is nearby and still you are directly in front of the sea. Our beach area is exclusive for our guests only, and I am glad to hear that you think our staff did a good job at... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are looking for a small, good standard hotel that is right on the beach and serves a beautiful breakfast every morning on your balcony whilst you swing in your hammock, then this is the place for you.

Was this review helpful? Yes 3
Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed for 4 nights and everything was wonderful. Staff were so helpful with any request (eg. Iron) and it was great lounging at the private beach all day. We were also happy with the inexpensive and prompt laundry service. Thank you Playa palms!

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Omaha, Ne
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed several times at this lovely small hotel located right on the beach, yet steps away from 5th Ave. Very clean rooms, nicely decorated, fridge and microwave, plus bottled water which is awesome. They deliver coffee, juice, and toast every am right to your room at whatever time you choose. Beach towels provided, small pool, but plenty of... More 

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Miami, Florida
Top Contributor
118 reviews 118 reviews
49 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This charming little jewel is the cutest place to stay! Having come from Cancun and a huge all-inclusive resort, I was ecstatic to be in a small hotel that felt human sized. We had the top floor room, facing the beach. Wow what a nice sound from the balcony - the waves below as you take a siesta in your... More 

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Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2015

We stayed here for the second time and the hotel has gotten even better. The staff was as friendly as we remember. The beach location is great and the addition of beach cocktail and food service has made it better. The in-room breakfast service is another nice addition. The rooms are very quaint and relaxing with large patios for relaxing... More 

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Buffalo, New York
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 4, 2015

We loved our stay at the Playa Palms. The hotel is very quaint and welcoming. The staff are helpful, and work extremely hard to please. The morning complimentary breakfast delivery was a pleasant surprise. Francisco was outstanding and very friendly. He was very cognizant of our needs and made every attempt at making us happy. However, our favorite house personality... More 

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