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3.5 of 5 Condominium   |   1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
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Playa Palms Beach
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
kfryan
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651 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is what I would call a boutique hotel, right on some of the best beach north of the port and tucked in quietly below some of the harder partying parts of Playa de Carmen. The rooms facing the ocean are a fabulous find and great value with kitchenettes stocked with dishware, basic pots and pans and even nice red... More 

Was this review helpful? Yes 2
North Louisiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The place was as great as ever. We did have several complaints. First before we arrived We had asked for a certain room as we always did. We talked to Carmen and she told us that She would request it but couldn't Guarantee a certain room. Our friends arrived 5 days before us and asked about our room. The guy... More 

Was this review helpful? Yes 1
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This was our first time to a non-all inclusive resort, and would do so again. We had room 310, which has a great view of the ocean. Beach chairs, towels all included, as well as your own beach umbrella. If you wished, beach service would be provided from the club next door. Close to all amenities, great restaurants, and clubs!!!... More 

Was this review helpful? Yes 1
St Augustine Florida
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for our fifth time at Playa Palms with two other couples and had an awesome time. Luis and Carlos are long time fixtures and do everything to make your stay enjoyable. Their website is efficient and very user friendly, booking a stay there is a very pleasant experience. We have asked for the same room year after year... More 

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Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great boutique hotel with about forty rooms and some are suites. Managers and staff very attentive. The continental breakfasts, which are included in the price and served on the patio outside of each room, are very good especially if you opt for the fruit plate and/or yogurt at a nominal extra charge. Lunch and adult beverages are also served on... More 

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Marco S, Public Relations Manager at Playa Palms Beach, responded to this review

Thank you for sharing your experience. We are glad that you enjoyed your stay at Playa Palms. Hope to see you back soon! Sunny Playa Greetings! Playa Palms Team More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The ubication was perfect, the room was big and clean, the bathroom was very clean. The only thing that could be better are the breakfasts. It does worth the money staying here. Good place very peacefull even that is located next to the clubs street

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Marco S, Public Relations Manager at Playa Palms Beach, responded to this review

Thanks for your review. You can always add a tropical fruit plate for an additional fee to your continental breakfast or request a menu from a restaurant half block away from us at front desk. We are always improving our property in order to keep it like a tropical oasis in the heart of Playa. Hope to see you soon!... More 

Boulder, Colorado
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location on the beach and close to the downtown area with shopping and nightlife. The room was spacious and had a pullout bed that we were able to use when a friend came to visit for the night. The staff is friendly and helpful. I would come back again.

Was this review helpful? Yes 1
Marco S, Public Relations Manager at Playa Palms Beach, responded to this review

Thank you! Our location is great to explore the surroundings either at day or night, if you follow our social media sites you will find recommendations on where to go during your stay at Playa Palms. Remember to contact us to get a discount as a repetitive guest for your next stay. Sunny Playa Greetings More 

Stockholm, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotell is small but that is why it has a more personal touch. The room was not recently renovated but it was big, clean and fresh! It was nice that breakfast was served to balcony. The hotel is close to the main tourist street with a lot of restaurants and shops so the location was really good too! They... More 

Was this review helpful? Yes 1
Montebello, California, USA
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is in a great location. Around the corner from the night life in Playa Del Carmen. But still quiet enough to sleep at night. Small hotel with not so many rooms so its pretty quiet. Steps away from the white soft sands and clear blue waters. Overall great hotel. Nice clean rooms and great helpful staff. Everyone was very... More 

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Sacramento, California
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

While the hotel and staff are nice, the Coco Maya nightclub two buildings down plays extremely loud music until early morning hours, anywhere from 2:00 to 4:00 a.m. Even with the door and window closed and the air conditioning on, a booming disco beat can be heard making it very difficult to sleep. There's also a bad smell from the... More 

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Additional Information about Playa Palms Beach

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Playa Palms Beach 3.5*
Number of rooms: 39
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Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Riviera Maya/Playa Del Carmen, Mexico

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