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Playa Palms Beach

Certificate of Excellence
3.5 of 5
Hotel website
1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Playa Palms Beach
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Rachel A Sydney, Australia
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676 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

If you are looking for a small, good standard hotel that is right on the beach and serves a beautiful breakfast every morning on your balcony whilst you swing in your hammock, then this is the place for you.

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Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 4 nights and everything was wonderful. Staff were so helpful with any request (eg. Iron) and it was great lounging at the private beach all day. We were also happy with the inexpensive and prompt laundry service. Thank you Playa palms!

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Omaha, Ne
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed several times at this lovely small hotel located right on the beach, yet steps away from 5th Ave. Very clean rooms, nicely decorated, fridge and microwave, plus bottled water which is awesome. They deliver coffee, juice, and toast every am right to your room at whatever time you choose. Beach towels provided, small pool, but plenty of... More 

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Miami, Florida
Top Contributor
115 reviews 115 reviews
49 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

This charming little jewel is the cutest place to stay! Having come from Cancun and a huge all-inclusive resort, I was ecstatic to be in a small hotel that felt human sized. We had the top floor room, facing the beach. Wow what a nice sound from the balcony - the waves below as you take a siesta in your... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for the second time and the hotel has gotten even better. The staff was as friendly as we remember. The beach location is great and the addition of beach cocktail and food service has made it better. The in-room breakfast service is another nice addition. The rooms are very quaint and relaxing with large patios for relaxing... More 

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Buffalo, New York
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved our stay at the Playa Palms. The hotel is very quaint and welcoming. The staff are helpful, and work extremely hard to please. The morning complimentary breakfast delivery was a pleasant surprise. Francisco was outstanding and very friendly. He was very cognizant of our needs and made every attempt at making us happy. However, our favorite house personality... More 

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a long, 20+ hour flight from Australia, Playa Palms was a welcome sight for incredibly tired eyes. Our transfer was pre arranged easily with the hotel, and check in was smooth. We were allocated room 302, which must be one of the best rooms available in terms of ocean views, and a cake was waiting for us upon arrival... More 

Was this review helpful? Yes 4
Cedar Falls, Iowa
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself is very nice and is in a good location in Playa. The problem is that there are 2 very large beach dance clubs next door that play loud booming music until 5AM!! Even with windows and doors closed we could hear the booming. Breakfast was OK...it was nice to have it served to your room. Only problem... More 

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5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This intimate hotel located right on the beach offers a jumping off point for the Playa experience. It is just a short walk to 5th ave and all it has to offer. The staff is friendly and cannot do enough to help in any way they can. The breakfast offers a great way to start the day. Sipping coffee on... More 

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Houston, Texas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have been coming to Playa for 20 years and this is the first time we stayed at Playa Palms. Great little hotel. Clean, quiet and great water pressure. The WiFi slows as more people wake up, but this is vacation! Very friend staff and very secure property. I recommend you spend the money and go to the beach front... More 

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