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Playa Palms Beach

Certificate of Excellence
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1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Special Price
20% off room rate
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1 room 1 guest
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715 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Katy, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have been staying at this hotel for many years now and have never had any complaints or issues. The hotel was awesome as always - the staff is always gracious and inviting. This time the seaweed was a bit much but that is not the hotel's fault - they did have people clearing the beaches of the seaweed. This... More 

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Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Read this review before you pick this hotel. My wife and I arrived in the hotel on a Thursday around 3pm. We selected a beachfront studio as we had the intention to use their beach and just relax by the room. Our first disappointment was that the beach was full of seaweed. Imagine a Caribbean sea full of seaweeds? This... More 

Was this review helpful? Yes 3
Chicago, Illinois
Level Contributor
444 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here one night at the end of a week in the Yucatan. We chose this hotel for its good price and location, and it definitely is centrally located along the beach strip. We had access to beach chairs & umbrellas, and a small but lovely pool in the center of the hotel grounds. The room... More 

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Collinsville, Illinois
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was nice on its own, but the location is unbeatable. You can walk to all of the night life, restaurants, and shopping in minutes. The hotel also has a beautiful beach area with beach dining next door and so much to see. The rooms are smaller, and "partial ocean view" can be a bit deceiving as we saw... More 

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Miami, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent view and Luis and Carlos made my vacation very pleasant, the breakfast was excellent very good coffee and on time every day the room 202 have a very good ocean front and I love the pool very clean and relax

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Seattle, Washington
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I just happened upon this place and got a good deal on a room for a few nights. The room was clean, though the AC kinda sucked. It's August in Mexico though...even the Mexicans are complaining about the heat. Here's what I did like: the place is quiet. Like crickets quiet in your room. Very impressive for a town now... More 

Was this review helpful? Yes 1
saskatoon
1 review
5 of 5 stars Reviewed 3 weeks ago

Have been staying at this hotel for years. It's the perfect spot , Carlos, Luis, Helene and all the Security Staff, housing keeping, maintenance staff are considered friends now and take care of everyone as if they are family. the beach is wonderful, however there are fishing boats directly in front of you and the ropes go up onto the... More 

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Bridgewater, New Jersey
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Planed a 50th birthday with college friends and found Playa Palms on line. As with all "group" vacations there were a lot of decisions made prior to booking. Playa Palms was the answer! We did not want an all inclusive, we wanted to be on the beach, but near a thriving area of Shops and restaurants, and we had a... More 

Was this review helpful? Yes 3
Warrington, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We loved the hotel and had a room at the beach front - fabulous 180 degree view from our balcony. Wonderful to have breakfast brought to us. Spotlessly clean. Attentive staff. Unusual room with attention to detail. Ideally placed to wander along 5th Avenue to eat and shop. Highly recommend the massage on the beach just at the front of... More 

Was this review helpful? Yes 2
Beacon, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2015

The Playa Palms is a nice little property situated right on the beach. Check-in was fast and simple. The front office guys were friendly and helpful. My wife and I were escorted to our room on the ground floor by the pool and just a few steps to the beach. The room was fairly spacious, nothing grand. The rooms all... More 

Was this review helpful? Yes 1
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