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3.5 of 5 Condominium   |   1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
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93%
Certificate of Excellence 2014
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5 of 5 stars reviewed 1 week ago
Bee303 Newburyport, Massachusetts
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594 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Newburyport, Massachusetts
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Playa Palms provided us with the perfect accommodations for our stay in Playa. Our room and the hotel grounds in general are kept extremely clean (which is a priority of mine). The staff were both extremely friendly and professional. The complimentary breakfast with the addition of the fruit plate ($5 USD) was the perfect thing to get the morning started.... More

Was this review helpful? Yes 2
Bucharest, Romania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

more than pictures can ever shown! friendly and attentive staff. Playa Palms is a beachfront oasis, a place to relax with a high level of comfort, spectacular ocean view that can be enjoyed while lounging on a large private terrace or resting inside the stylishly decorated rooms. Also very close to the best clubs in Playa del Carmen...the most famous... More

Was this review helpful? Yes 3
Chihuahua
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel is very beautiful and comfortable, the beach is the best around, there are some boats parked there but you can get into the sea without issues. It is also located 2 blocks away from the heart of the 5a avenue so I went there every night The breakfast is a little limited but it has a little kitchen... More

Was this review helpful? Yes 2
Austin, Texas, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has such a comfortable, cozy feeling. The proximity to the beach and shopping on 5th ave is great. It is very close to the Discos but you could not hear them once in your room. If you like being where the action is, this is a great choice and once you are back at the hotel, the activity... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Contributor
19 reviews 19 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Playa Palms for two nights Aug 3-5. We wanted to get away from the typical all-inclusive and try one of the boutique hotels in Playa Del Carmen. We choose Playa Palms because of its great location on the beach and proximity to 5th Ave. we had a seconds floor room with a hammock... More

Was this review helpful? Yes 2
Laredo
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

For those who want to party the location is perfect. If your plans are to relax and enjoy the beach, forget it... The beach is packet with parked fishing boats and there is no way to go in the sea or if you have kids there is no space for them to enjoy playing in the beach. Each room is... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

Perfect location, for beach and restaurants; pleasant English-speaking staff: 1 bedroom suite for 4 persons was excellent value however, Sofa bed for 2 persons was not very comfortable. Great service and beautiful hotel and room design. Enjoyed our stay very much!

Was this review helpful? Yes 2
PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear Chandan, Thanks for taking the time to write this review. we are glad to hear you liked our hotel and staff, and enjoyed your vacation with us. Kind regards, Helge Sturesson More

1 review
4 of 5 stars Reviewed July 20, 2014

The staff, especially Luis, were wonderful and attentive. The rooms are clean but NO frills. Our room didn't even have a chair. If you want to be in the heart of 5th street and hear loud music everywhere, sort of like Bourbon street in New Orleans then this is your place. The pool is merely a big hot tub. I... More

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear Lisa, Thanks for your review of our hotel. Its true that on many days there are fishing boats parked in this area of the beach. Normally on good days most of them go out diving or fishing for the days, and then its easier to swim, on days with rougher weather that is not always the case. I can... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014 via mobile

We stayed 9 nights because the hotel suited us location wise and we were not looking for one of those massive, out of the way all-inclusives. Thank you to all staff. Nothing was too much trouble. From the hotel we did a whale shark tour and joined Playa Scuba for reef and cenote scuba. Shopping heaven and even though nightclubs... More

Was this review helpful? Yes 1
PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear Jackie and Anne, Thanks for staying so long time with us. I am glad to hear you had such a good time both at ou hotel as well as in Playa del Carmen in general. We definitely aim to profile ourselves as an alternative to all-inclusives, a place where there is a personal touch. I am glad you noticed... More

San Ramon, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2014

I really loved this small intimate hotel. We had an ocean view room on the third floor. It was charming and comfortable. You have a small kitchen so you can fill the fridge with your own food and drinks. The beach is right there and so is the town. I enjoyed being able to walk right into town where you... More

Was this review helpful? Yes 1
PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear guest, Thanks for your positive review of our hotel. we are glad you enjoyed the different aspects of our services. the continental breakfast, with optional fruit plate, on the terrace was aimed to give our guests a light start of the day, overlooking the sea. I am glad to hear you and many other people appreciate it. The kitchenettes... More

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Additional Information about Playa Palms Beach

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Playa Palms Beach 3.5*
Reservation Options:
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Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Riviera Maya/Playa Del Carmen, Mexico

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Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Airport Transportation
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Official Description (provided by the hotel)
Swaying palms, lush tropical gardens and sweeping Caribbean views frame the charming palapa-roofed architecture of Playa Palms Boutique Beach Hotel. We welcome you to enjoy Playa del Carmen as it is meant to be experienced - where gracious service, superb amenities and exhilarating activities deliver just the Mexico you came to see. As the "alternative to all-inclusives," Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Stay walking distance from the vibrant shops, restaurants, and bars of 5th Avenue, known locally as "La Quinta." When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, partake in a wide range of water sports, or lounge in a hammock on your private terrace while basking inexquisite ocean views, Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen. Come to Playa Palms and Wake Up Inside Your Dream! Enjoy a complimentary Continental breakfast on your private balcony overlooking the Caribbean when you book your reservations directly through the hotel. ... more   less 
Number of rooms
39

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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