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Playa Palms Beach

Certificate of Excellence
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1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
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1 room 1 adult
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Playa Palms Beach
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758 Reviews from our TripAdvisor Community

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Maplewood, MN
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent our honeymoon at Playa Palms. When we got here the room was decorated with rose petals. It was beautiful and a wonderful unexpected surprise. It is cute, quaint and quiet. The staff is wonderful and very accommodating. You can order food and just about any drink you want on the beach and the service is excellent. I know... More 

Helpful?
Thank mjgriebs
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear mjgriebs, Thank you for this wonderful review! We are glad to read that you enjoyed your stay at Hotel Playa Palms so much and will pass your kind words on to the staff, who sure will appreciate it a lot too. We hope to welcome you back soon! Kind regards, Helge Sturesson General Director Hotel Playa Palms More 

Granger, Indiana
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Playa Palms is in a fabulous location on the beach--beautiful views from your room while still being right in the center of the action of 5th Avenue, close to all the shopping and restaurants. We had an oceanfront studio which I adored! The views from the balcony totally made the whole stay for me. The rooms are clean, have a... More 

Helpful?
Thank genalisa
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear Genalisa, Thank you for you lovely review. We are happy to read that you enjoyed your time at Playa Palms, our location and our amenities so much. Thank you very much for recommending us to your friends! It will be a pleasure welcoming them, and of course we hope to welcome you back soon too! Kind regards, Helge Sturesson... More 

North Carolina
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Great little hotel, right on the beach (What's Left). Our room was very nice, plenty of room. They will bring you breakfast on your patio each morning at the time you select. We always added fruit with Yoghurt & Granola to our breakfast, and it was plenty for the two of us. The staff was very helpful during our stay.... More 

Helpful?
Thank ADNORTHCAROLINA
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear adnorthcarolina, Thank you for sharing your lovely review on your stay with us. We are delighted you enjoyed your time with us, your room and the breakfast served on your private balcony. Your nice comments have also been shared with the staff. It was a pleasure having you at Playa Palms and we hope to welcome you soon again!... More 

Billings, Montana, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Spent two nights at Play Palms Beach Hotel in January 2016. Reasonably priced and right on the beach. Nice rooms with a kitchenette: microwave/fridge/toaster/blender and coffee maker. One block up from 5th Avenue tourist area and lots of shopping. And you can see the ferry to Cozumel from the beach and walk down to it. They provide a nice little... More 

Helpful?
Thank Sharon R
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear Sharon, Thank you for your lovely review! We are happy to read that you had such a good time at Playa Plams, enjoying our amenities and location. We already look forward to welcoming you back on a future visit. Kind regards, Helge Sturesson General Director Hotel Playa Palms More 

San Francisco, California
1 review
4 of 5 stars Reviewed 3 weeks ago

Beautiful, well-maintained hotel, great little beach, lovely room and centrally located right by Quinta Avenida. Loved the hammock on the balcony. Casual, laid back and pretty quiet, but some serious party music next door every night we were there.

Review collected in partnership with Amoma.com

Helpful?
Thank S9959XMannas
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear guest, Thank you for your lovely review on our property. We are happy to read that you enjoyed your stay at Hotel Playa Palms, especially our location and amenities. The fact that we are located in the very heart of Playa del Carmen comes with many benefits, but also with some noise of the nearby clubs. That’s why we... More 

Horsham, England, United Kingdom
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Whilst the hotel was nice, and especially the balcony with hammock, our room felt moist and everything felt damp, including the bed sheets. The hotel is located in an area where the beach has been badly eroded and where the noisy late night clubs are with drunken people lying on the pavement. However, in fairness, when the balcony door was... More 

Helpful?
Thank Marjory M
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear Marjory, Thank you for sharing your experience at Hotel Playa Palms. We are glad that overall you liked our property and enjoyed your balcony with hammock. The very humid climate of Playa del Carmen is a challenge we have to face, and it aggravates by frequent rainfalls which were the case in recent weeks. Nevertheless, we would like to... More 

Vancouver
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this wonderful little hotel in Nov 2015. Stayed for only 3 days and wanted to stay more but had to head back to reality. Check in was easy and our bags were taken to room 312….ocean front top floor suite. Wicked. The stairs up are the curved type that youd find in a loft or other so watch... More 

Helpful?
Thank CDLVancouver
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear CDLVancouver, Thank you for taking the time to write such a detailed review. We are glad you had a great time at Hotel Playa Palms and that you enjoyed your beachfront balcony and our amenities so much! Concerning the noise, we already have put a lot of effort in soundproofing our rooms, but are continuing to work on it,... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

After only planning to stay 1 night we needed up staying here for 3! Our room was perfect, bed was so comfortable & view was amazing! The hotel was great value for money. Right on the beach yet only minutes to the Main Street for great food & shopping. The hotel staff were so friendly and helpful which made our... More 

Helpful?
Thank Nikita M
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear Nikita M, Thank you for your lovely review on Hotel Playa Palms and our staff – be sure the comments will be passed on to them. It will be a pleasure to welcome you back soon! Kind regards, Helge Sturesson General Director Playa Palms More 

New Orleans
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very reasonably priced hotel, right on the beach. The location couldn't be better. A few reviews complain about the fishing boats anchored at the shore, but you can either walk out past their outhauls, or walk all of 100 feet to one side or the other. I found them a charming feature, to each his own. You... More 

Helpful?
Thank DonAlbertoDeQueretar
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear Alberto, Thank you for your lovely review on Hotel Playa Palms, also our staff appreciates your nice comments. We are glad you enjoyed your stay with us and hope to welcome you back soon! Kind regards, Helge Sturesson General Director Hotel Playa Palms More 

Stockholm, Wisconsin
1 review
3 of 5 stars Reviewed 4 weeks ago

Very friendly staff. A small complimentary breakfast is delivered to the room. The Beach is not very useful, because it's blocked with parked boats. The very small pool is more a decoration as to use. (This sentence is only to fill this box up to 200 characters minimum)

Helpful?
Thank wrecqwercqwrcqw... q
PlayaPalms, Director General at Playa Palms Beach, responded to this review

Dear guest, Thank you for sharing your review on Playa Palms and your nice comment about the staff. Concerning the beach, please keep in mind that Playa del Carmen originally is a fishing village. Even though it grew a lot in recent years, the fishermen are still here, forming part of the town’s charm. As they cast for fish, usually... More 

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