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3.5 of 5 Condominium   |   1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
crina_popescu Bucharest, Romania
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592 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Bucharest, Romania
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

more than pictures can ever shown! friendly and attentive staff. Playa Palms is a beachfront oasis, a place to relax with a high level of comfort, spectacular ocean view that can be enjoyed while lounging on a large private terrace or resting inside the stylishly decorated rooms. Also very close to the best clubs in Playa del Carmen...the most famous... More

Was this review helpful? Yes 1
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

the hotel is very beautiful and comfortable, the beach is the best around, there are some boats parked there but you can get into the sea without issues. It is also located 2 blocks away from the heart of the 5a avenue so I went there every night The breakfast is a little limited but it has a little kitchen... More

Was this review helpful? Yes 1
Austin, Texas, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has such a comfortable, cozy feeling. The proximity to the beach and shopping on 5th ave is great. It is very close to the Discos but you could not hear them once in your room. If you like being where the action is, this is a great choice and once you are back at the hotel, the activity... More

Was this review helpful? Yes 1
Saint Louis, Missouri
19 reviews 19 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Playa Palms for two nights Aug 3-5. We wanted to get away from the typical all-inclusive and try one of the boutique hotels in Playa Del Carmen. We choose Playa Palms because of its great location on the beach and proximity to 5th Ave. we had a seconds floor room with a hammock... More

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

For those who want to party the location is perfect. If your plans are to relax and enjoy the beach, forget it... The beach is packet with parked fishing boats and there is no way to go in the sea or if you have kids there is no space for them to enjoy playing in the beach. Each room is... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect location, for beach and restaurants; pleasant English-speaking staff: 1 bedroom suite for 4 persons was excellent value however, Sofa bed for 2 persons was not very comfortable. Great service and beautiful hotel and room design. Enjoyed our stay very much!

Was this review helpful? Yes 2
PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear Chandan, Thanks for taking the time to write this review. we are glad to hear you liked our hotel and staff, and enjoyed your vacation with us. Kind regards, Helge Sturesson More

1 review
4 of 5 stars Reviewed 4 weeks ago

The staff, especially Luis, were wonderful and attentive. The rooms are clean but NO frills. Our room didn't even have a chair. If you want to be in the heart of 5th street and hear loud music everywhere, sort of like Bourbon street in New Orleans then this is your place. The pool is merely a big hot tub. I... More

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear Lisa, Thanks for your review of our hotel. Its true that on many days there are fishing boats parked in this area of the beach. Normally on good days most of them go out diving or fishing for the days, and then its easier to swim, on days with rougher weather that is not always the case. I can... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed 9 nights because the hotel suited us location wise and we were not looking for one of those massive, out of the way all-inclusives. Thank you to all staff. Nothing was too much trouble. From the hotel we did a whale shark tour and joined Playa Scuba for reef and cenote scuba. Shopping heaven and even though nightclubs... More

Was this review helpful? Yes 1
PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear Jackie and Anne, Thanks for staying so long time with us. I am glad to hear you had such a good time both at ou hotel as well as in Playa del Carmen in general. We definitely aim to profile ourselves as an alternative to all-inclusives, a place where there is a personal touch. I am glad you noticed... More

San Ramon, California
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

I really loved this small intimate hotel. We had an ocean view room on the third floor. It was charming and comfortable. You have a small kitchen so you can fill the fridge with your own food and drinks. The beach is right there and so is the town. I enjoyed being able to walk right into town where you... More

Was this review helpful? Yes 1
PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear guest, Thanks for your positive review of our hotel. we are glad you enjoyed the different aspects of our services. the continental breakfast, with optional fruit plate, on the terrace was aimed to give our guests a light start of the day, overlooking the sea. I am glad to hear you and many other people appreciate it. The kitchenettes... More

Top Contributor
56 reviews 56 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 26, 2014

We really liked this little hotel. We stayed in an ocean view room on the second floor. The room was very clean and it was a nice size. Even though there wasn't a full on ocean view it was still nice. The staff members were very helpful and helped me arrange a surprise for my two friends for their birthdays.

Was this review helpful? Yes
PlayaPalms, General Manager at Playa Palms Beach, responded to this review

Dear Teresa, Thanks for your kind review of our hotel. I am glad you and your friends enjoyed staying with us and that the birthday surprises went well. sunny greetings helge Sturesson More

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Additional Information about Playa Palms Beach

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Playa Palms Beach 3.5*
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Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Riviera Maya/Playa Del Carmen, Mexico

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Official Description (provided by the hotel)
Swaying palms, lush tropical gardens and sweeping Caribbean views frame the charming palapa-roofed architecture of Playa Palms Boutique Beach Hotel. We welcome you to enjoy Playa del Carmen as it is meant to be experienced - where gracious service, superb amenities and exhilarating activities deliver just the Mexico you came to see. As the "alternative to all-inclusives," Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Stay walking distance from the vibrant shops, restaurants, and bars of 5th Avenue, known locally as "La Quinta." When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, partake in a wide range of water sports, or lounge in a hammock on your private terrace while basking inexquisite ocean views, Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen. Come to Playa Palms and Wake Up Inside Your Dream! Enjoy a complimentary Continental breakfast on your private balcony overlooking the Caribbean when you book your reservations directly through the hotel. ... more   less 
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