We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3.5 of 5 Condominium   |   1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Hotel website
Hotel amenities
Special Price
20% off room rate
Playa Palms Beach
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Playa Palms Beach to your Saves list
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
travelfun201 Windsor Locks, Connecticut
Write a Review

619 reviews from our community

Traveler rating
    383
    185
    32
    13
    6
See reviews for
67
402
21
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (619)
  • Mar-May only
    (172)
  • Jun-Aug only
    (178)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (138)
All months
Windsor Locks, Connecticut
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We are so happy that we chose this hotel over the all inclusive ones in the area. What an intimate experience and perfect for our anniversary get away. We had a lovely room overlooking the ocean (though they all have a nice view) which was perfectly appointed with everything we could need. Each room has a small kitchen with microwave... More

Was this review helpful? Yes 1
Taber
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here two nights and it was lovely. Close enough to 5th ave to walk and enjoy the restaurants and walking but far enough away that the noise isn't a bother. The beach is wonderful there, for looking and for swimming. The rooms are clean and fairly spacious. We enjoy this little hotel nearly every time we are in... More

Was this review helpful? Yes
Holon, Israel
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we stayed at the hotel for 4 nights. the good the hotel is nice and really close the the 5av its really close to the big clubs but the windows are sound proof so u cant hear anything small kitchen and ref. good a/c good wifi very nice balcony with a hammock the bad the first 2 nights there were... More

Was this review helpful? Yes
New Jersey
Top Contributor
92 reviews 92 reviews
14 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have been coming to Mexico for 23 years and of course it has changed. We have stayed in Condos, Luxury hotels, All Inclusives, Homes. Playa Palms is perfect for our 4 night get away. All the reviews are accurate. The staff is extremely helpful and friendly, the security guard last night greeted us by name! The property is spotless.... More

Was this review helpful? Yes
Vancouver, Canada
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We're currently sitting on our covered patio enjoying one of Mexico's not so best kept secrets, Playa Del Carmen. After coming here around ten times over the last 15+ years, I've got to say that it's changed. And not all for the worse! The city is alive with entertainment, amazing food, quality drinking and socializing establishments, sometimes with live music,... More

Was this review helpful? Yes 2
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear Vanarf, Thank You for sharing your experience at Playa del Carmen and Playa Palms Beach Front Hotel! We find very helpful all your tips to enjoy Playa del Carmen at it's highest. I will make sure to pass all your good comments to our staff and security guards. Thank you for highlight the daily breakfast and the improvements we've... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Playa Palms for 8 days and loved it, the rooms were a good size, plenty of drinking water provided, small kitchen area, comfy bed, breakfast is included and served every morning on your balcony at your requested time. Even though it is a small hotel (something I loved as it had a personal feel) it has its... More

Was this review helpful? Yes 1
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear Trudi A, Thank you for sharing your experience at Playa Palms Beach Front Hotel! It is very important for us and we value your comments on our property. We are glad to see you had a great experience and you found our price-quality relation very accurate. I will make sure to pass on your good comments to our staff.... More

Boston
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at Playa Palms for the third time in May and as always it was very nice. The staff is incredibly friendly and helpful (Luis at the front desk especially). The location is perfect, as far as its proximity to 5th ave & the beach. The rooms are spacious and very clean. Be sure to ask for an upper... More

Was this review helpful? Yes 3
Reading, United Kingdom
Top Contributor
79 reviews 79 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights and found it a great hotel. The rooms are plenty big enough with a small kitchenette and fridge for you to stock up yourself. The beds were huge and comfy and the room was very tidy and cleaned daily. They bring a small breakfast to the room for you to have on the balcony at... More

Was this review helpful? Yes
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear Kenravers, Thank You for your review on Playa Palms Hotel!!! It is a pleasure to see your description as "Great little resort", as you mention in your review we keep the comfortableness and services as in the big hotels, but in a small scale. We are happy to read you highlight the sound proof windows to shut down the... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2014

We recently stayed here for 4 nights and had a wonderful time. We had a room on the third floor with a great view of the ocean. Everything was very clean and we had all the amenities we needed. Carlos, the concierge, was extremely helpful in booking tours and answering questions. If ever we come back to Playa, which we... More

Was this review helpful? Yes 2
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear Shirrelle, Thank you for sharing your recent experience at Playa Palms!! We are happy to see that we help to make your experience at Playa del Carmen something to remember. We hope that you have the chance to comeback soon and give us again the opportunity to create new and better memories. I appreciate the comments about our staff... More

Lexington, Kentucky
Contributor
12 reviews 12 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 1, 2014

I went with a few girlfriends to Playa Palms beach hotel and we had a great time. Room was clean and the one bedroom was perfect for us. Unfortunately, we did have the room that faced the street and you could hear, only from the bedroom, the music from the club right next door and on up on 5th Ave.... More

Was this review helpful? Yes 5
PlayaPalms, Gerente at Playa Palms Beach, responded to this review

Dear BRymerKY, Thank you for sharing your experience and recommend Playa Palms Hotel. I am delighted to see you and your girlfriends had a good time. I would like to apologize for the inconveniences, and I'm glad that our staff was able to help you with these noise problems. As this is a very crowded night zone in Playa, we... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Playa Palms Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Playa Palms Beach

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Playa Palms Beach 3.5*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Orbitz, Booking.com, TravelClick, Expedia, Cheap Tickets, Agoda, Odigeo, Otel, TripOnline SA and Tingo so you can book your Playa Palms Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Riviera Maya/Playa Del Carmen, Mexico

509 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (496)
Viewed
Dining (8)
Viewed
Pool/beach area (85)
Viewed
Room/suite (117)
Viewed
1:21
Videos (2)
Viewed
View from room (42)
Viewed
Hotel & grounds (87)
Viewed
Bathroom (9)
Viewed
Business center/function rooms (1)
Viewed
Other (145)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay