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3.5 of 5 Condominium   |   1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
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Certificate of Excellence 2014
A recent review
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590 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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1 review
4 of 5 stars Reviewed 5 days ago NEW

The staff, especially Luis, were wonderful and attentive. The rooms are clean but NO frills. Our room didn't even have a chair. If you want to be in the heart of 5th street and hear loud music everywhere, sort of like Bourbon street in New Orleans then this is your place. The pool is merely a big hot tub. I... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed 9 nights because the hotel suited us location wise and we were not looking for one of those massive, out of the way all-inclusives. Thank you to all staff. Nothing was too much trouble. From the hotel we did a whale shark tour and joined Playa Scuba for reef and cenote scuba. Shopping heaven and even though nightclubs... More

Was this review helpful? Yes 1
San Ramon, California
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really loved this small intimate hotel. We had an ocean view room on the third floor. It was charming and comfortable. You have a small kitchen so you can fill the fridge with your own food and drinks. The beach is right there and so is the town. I enjoyed being able to walk right into town where you... More

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Top Contributor
56 reviews 56 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really liked this little hotel. We stayed in an ocean view room on the second floor. The room was very clean and it was a nice size. Even though there wasn't a full on ocean view it was still nice. The staff members were very helpful and helped me arrange a surprise for my two friends for their birthdays.

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Vancouver Island, Canada
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Pros: -Location is great, a very short walk to 5th Ave. and right on the beach -Room was clean and had all the amenities we needed -The balcony is great and the peek a boo view from the hammock is beautiful -Easy check-in -Love the kitchenette -Very friendly staff Cons: -Bed was very hard and kind of small ( I... More

Was this review helpful? Yes 1
Seattle, Washington
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

Beautiful pool, lovely spacious rooms w/ balcony and hammock. Took a dip in the lovely pool everyday. small kitchen was awesome. Breakfast was just the right size. The rooms are sound proof so you can sleep through anything going on at the club next door. Beautiful plants around the pool. Great staff, friendly, helpful! My friends wedding was here and... More

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Paris, France
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 10, 2014

Very nice and cozy Hotel in a center of town. Rooms are spacious , well decotated with balcony. There is everything you need include kitchenette to make your own meal , table on a tarace and hammock of course. Breakfast served In a room . Service extremely nice and polite. Swimming pool is only like a big jaccuzy or fountain... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2014

If you are looking for a small cozy beautiful beach front place to stay Playa Palms is your best option! The staff is so helpful... Ask for Victor he totally rocks! He made our stay the best!! The beach is entertaining for watching ppl walking by and you can get your drinks on the beach or buy beer in the... More

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

The hotel is in the middle of all the crazy night life so I would recommend getting a beach view in that way you're further away from the noise. From our beach view balcony, you can't hear the music, so if you prefer a quiet place, pick a room further away from the entrance. The clubs there are outdoor so... More

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Wolcott, Connecticut
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

I really enjoyed my stay at the Playa Palms Beach. The morning breakfast on your own patio was a perfect way to start the day and it was just enough to get you up and going. Great location as well as comfortable rooms. I've read some stories about the noise because they are so close to some of the clubs,... More

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Additional Information about Playa Palms Beach

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Playa Palms Beach 3.5*
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Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Riviera Maya/Playa Del Carmen, Mexico

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Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
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Official Description (provided by the hotel)
Playa Palms is a beachfront hotel in downtown Playa del Carmen. We offer comfortable studios with large sea view terraces. Our studios have equipped kitchenettes, and some larger units have complete kitchens. Our beach is exclusive to only Playa Palms guests, so there are always enough lounge chair, and a sense of tranquility. We have a silent central air-conditioning system and sound insulating doors and windows for highest comfort. It offers air-conditioned rooms. We offer free and high quality wireless internet, and all rooms have safety boxes that will fit a regular laptop. satellite TV with english speaking channels and flatscreen TV´s in all rooms. we offer mini-bars with reasonably priced drinks and snacks. Our pool is next to the beach, and our tropical garden is in the middle of the building. ... more   less 
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