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All 58 Playa del Carmen accommodations »

Playa Palms Beach

3.5 of 5
1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Hotel amenities
4.5 of 5 stars 314 Reviews
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314 reviews from our community

What travelers say about this specialty lodging
  • Great location(11)
  • Ocean views(11)
  • Very nice(8)
  • Club next door(6)
  • Short walk(4)
  • Ground floor(4)
  • Friendly staff(4)
  • Would DEFINITELY recommend(4)
  • Clean and comfortable(4)
  • Boutique hotel(4)
Traveler rating
    194
    93
    16
    7
    4
Only show reviews for Family (38) | Couples (198) | Business (4)
Date Rating
christianopolis
Denver
Senior Reviewer
7 reviews
12 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW

Went for an extra long weekend with the girlfriend. Wanted a nice beachfront but definitely didn't want a mega-resort. Booked the beach-level ocean front family suite and couldn't be happier. The view was amazing and RIGHT on the beach. Property was right in the center of everything, near all shops and restaurants and the 5th Avenue promenade. Everything was super... More

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Amy J
Byron Center, Michigan
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed February 3, 2012
1
person found this review helpful

My husband and I were on our honeymoon but only stayed here for 1 night, not because of the hotel we just wanted to travel all over Mexico while we were there! We wish we would have stayed one more night there! I loved the atmosphere, it was right around the corner to the "Night Club Zone" as what they... More

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coopergr
2 reviews
4 helpful votes
5 of 5 stars Reviewed January 27, 2012
3
people found this review helpful

Having traveled in the Playa area for the last 8 years this was our first stay at Playa Palms. We were there in mid December 2012. I have to shout out a huge thank you to all of the wonderful staff at Playa Palms. From the begining reservations to a change in reservations to arrival............the WONDERFUL stay, all the way... More

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Tootsie2011
Calgary, Canada
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed January 25, 2012
1
person found this review helpful

My husband and I stayed at the beginning of December and had a wonderful time. Rooms were clean and spacious. Excellent deck with hammock to relax. beach had convienence of a restaurant beside with excellent food and drinks with beach service but we also brought our own cooler and enjoyed our own beer and wine without the added expense. rented... More

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mcsweenz
NYC
1 review
1 helpful vote
4 of 5 stars Reviewed January 18, 2012
1
person found this review helpful

just returned from a wonderful visit to Playa, and stayed at the lovely Playa Palms. I've been visiting the area for about 20 years, but this was a first visit to this hotel. it was the perfect choice for us, great value for the price. we had a nice ocean view room on the 3rd floor. with a great view,... More

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review
January 22, 2012

Dear Guest, Thanks for for your positive review of our hotel. You must have stayed in many hotels during the 20 years to this area, and I am glad that you still found our hotel a good choice. Regarding the pillows, we change them regularly and will go through if there are some that needs replacement. Maybe we haven't said... More

MrsSilverman
Chicago
Senior Reviewer
7 reviews
10 helpful votes
4 of 5 stars Reviewed January 17, 2012

I would agree with Mark M (having just read his review) I've stayed in PDC before but never on beach. Desired the ocean view and convenience to room from beach. That was great, as was the helpful staff and the location (btwn 12 and 14 streets). However, was indeed a bit noisy at night, thanks to both the night clubs... More

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review
January 22, 2012

Dear Mrs Silverman Thanks for sharing your experience staying with us. I am really sorry your experience was not living up fully to your expectations because of noise from nightclubs in the area. If you read previous reviews on Tripadvisor, there are some guests who say despite rumors of noise, they didn't hear a thing of nightclubs once the doors... More

Mark_Morreira
Johannesburg, South Africa
Senior Reviewer
8 reviews
4 of 5 stars Reviewed January 16, 2012

Pros: In the heart of Downtown Playa. Close (100m) to the centre of 5th Avenue. Polite, helpful and friendly staff. Lovely rooms - clean, well furnished and good appliances (aircon, fridge, coffee machine, filtered water dispenser, large flat screen, hairdryer, microwave). Roll out of bed right on the beach. Swimming pool and outside showers. Balcony with chairs, table hammock. Cons:... More

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review
January 22, 2012

Dear Mr Morreira Thanks for sharing your experience staying with us. I am really sorry your experience was not living up to your expectations because of the noise from nightclubs in the area. As I have written in other reviews where some guests have been happily surprised they didn't hear a thing of nightclubs once the doors are closed. The... More

Karina L
Valencia, Venezuela
Reviewer
3 reviews
5 of 5 stars Reviewed January 7, 2012

We really enjoyed our visit in this hotel. We think that it is a comfortable hotel and is really near from interesting places and restaurants. For sure, we will stay again and we will recomend your hotel. Even it is not a big hotel, has everyhing is necesary to have an unforgotable hollydays. For us was so hard to leave... More

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JandMHWD
2 reviews
3 helpful votes
5 of 5 stars Reviewed January 4, 2012

Just got back from the most relaxing week in Playa del Carmen and the Playa Palms. The minute we walked up we were struck by how the hotel looked just like the pictures... the pool, out to the beach and that amazing blue water. Our room, 304, was great and from the balcony there is a great view of the... More

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review
January 22, 2012

Dear Guest, Thanks for sharing your experience staying with us. I am glad to know that you felt pictures on our website were representative of our hotel, and that reality matched your expectations. Regarding the bar noise, it might seem paradoxic that some guest have said it it noisy at night and others like you say it is completely silent... More

zackariah t
Chicago, Illinois
2 reviews
5 helpful votes
5 of 5 stars Reviewed January 3, 2012
2
people found this review helpful

Staff was friendly, hotel and pool were very clean and the bar next door will serve you on the beach. What else do you want? Great value! More

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review
January 8, 2012

Dear Danler, I am glad you enjoyed our hotel and appreciate you taking the time to post a review about us. The hammocks we are using are the traditional mayan hammocks, but your idea is good and we will start keeping a few of the other kind in stock in case some guest would like a hammock with bars instead.... More

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