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El Taj Oceanfront & Beachside Condos Hotel

Certificate of Excellence
4.5 of 5
Hotel website
1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico
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Up to 35% off & Breakfast
El Taj Oceanfront & Beachside Condos Hotel
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Ranked #12 of 200 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
juliesup San Francisco, California
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991 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Wrote a review last year as well --- We had another great week at El Taj with our two kids who are 8 and 6 and enjoy being in town but also experiencing some luxury. All our needs are met here. I cannot recommend this hotel enough from the staff, including our favorite waiters (Chuc, Gabriel, Ysidro who is always... More 

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Seattle
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

All the reviews are right that this 'hotel' provides incredible service, is well maintained and has a great location. There are certainly some quirks like any hotel. The biggest drawback is the beach and pool in my opinion. Neither is the fault of the hotel and it's likely just part of being in PDC. The Pool is small and doesnt... More 

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PlayaAssoc, Guest Relations Manager at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your review with us on Trip Advisor. We take all feedback very seriously and truly listen and learn from our guests in order to create even better experiences in the future. We are happy to hear that your vacation was amazing overall and that you felt our service to be... More 

Calabasas, California
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed for four nights this week, Monday thru Thursday. Everything about the experience was first class. Not one hiccup or disappointment. From driver picking us up at the airport to the front desk, and bell staff everyone was utterly professional. Will definitely go back. We had a roof top access with dining table and BBQ, that we used all... More 

Was this review helpful? Yes 1
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Guest, We are so incredibly happy to hear that your vacation with us was amazing and we truly appreciate you sharing your experience with us on Trip Advisor. We strive every day to achieve the highest standards of service and provide the most comfortable accommodations for our guests. Our condo hotel concept is designed to let you feel the... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

El Taj was spectacular! I stayed in one of the larger units and it had everything. The staff was very helpful and friends with all requests and the unit was absolutely beautiful. The associated spa was really nice and had everything you could want. Ask for Daniella for a massage...she was awesome! My only complaint was the towel situation. You... More 

Was this review helpful? Yes
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to share your wonderful review with us on Trip Advisor. We truly value your feedback and are happy to hear that you had an amazing vacation with us at El Taj. We take pride in our hospitality and work very hard every day to provide our guests with the best... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the third time I have stayed at El Taj and I love it more each time. I've stayed in several units and they are each beautifully appointed with great attention to detail. The bedrooms are lush and the living rooms are so comfortable you hardly ever want to leave the unit. The only reason to leave is the... More 

Was this review helpful? Yes 1
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Guest, Thank you so much for your high recommendation and for sharing your excellent experience with us on Trip Advisor. We always love hearing from our repeat guests as it is reassurance that we are doing the right thing to keep you coming back time and time again. El Taj offers a beautiful atmosphere with a Balinese feel located... More 

Park Ridge, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a lovely time at El Taj.....chosen from the TripAdvisor reviews and we were not disappointed. My husband and I have a family of five, and we met friends there (another family of five). Lots of fun. We LOVED the location, near so many great restaurants, we could walk everywhere. We did not have any problems with noise issues.... More 

Was this review helpful? Yes
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Guest, It's so wonderful to hear that you and your entire family had such a fantastic vacation with us! We do offer plenty of services and amenities to keep you busy and feeling great during your vacation. We focus on quality service all the way around starting from the moment you book your unit until the moment you check... More 

los angeles
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

El taj when u enter is beautiful. It's location is walking distance bear everything. The noise was not an issue for us as we were in the oceanfront building. Claudia greeted us upon arrival and being we came on a red eye requested an early checkin. Claudia graciously was able to accommodate this as the guest prior checked out early.... More 

Was this review helpful? Yes 1
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your review with us on Trip Advisor. We are happy to hear that you had an excellent overall stay with us. It's also lovely to know that you had a great experience traveling as a family with a younger child. We are a family hotel and it's very important to... More 

Berkshire, UK
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a 9 night stay at El Taj and it was fantastic. We stayed in 355 and the condo was very tastefully furnished, modern, well equipped and spotless. Our balcony was fantastic with plenty of space and a view of the beach, perfect for a pre-dinner drink before heading out for the evening! I know there... More 

Was this review helpful? Yes
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Guest, We are so incredibly thrilled to hear that your vacation with us was outstanding! We do our very best every day to create the very best experiences for our guests and it seems our hard work and love for hospitality are both paying off. Our condo hotel concept allows our guests to reside in a comfortable and spacious... More 

Birmingham, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

El Taj is in a fantastic area- in the middle of all of the restaurants and shopping. It is quite loud at night (near the clubs and bars) but when you close your door, you don't hear much. The service is incredible and people are very detailed oriented and friendly. The only cons- first, they have boats anchored in front... More 

Was this review helpful? Yes 1
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your review with us on Trip Advisor. We are glad to hear that you had a great overall stay with us. As you mentioned about the music from the nightclubs - we do have triple insulated soundproof windows in all of the units which allows you to enjoy peace and... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 4 (kids 6 and 9) spent 4 nights at the El Taj last week for spring break. El Taj has two buildings: "Oceanfront" and "Beachside". "Oceanfront" is directly in front of the beach. "Beachside" is behind "Oceanfront" (on the other side of the street) and doesn’t have a view of the water. We stayed in “Oceanfront” in... More 

Was this review helpful? Yes
PlayaAssoc, Guest Relations Manager at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Guest, Thank you so much for your excellent review. We couldn't be happier to know that your stay with us was simply spectacular and that you and your family, including children, all had a wonderful experience. We are a family hotel with a condo hotel concept which means that our units offer plenty of space to fit comfortably together.... More 

Hotel Review Summarization

What travelers say

  • Beach Club(33)
  • Hot tub(12)
  • Living room(6)
  • Ocean front(6)
  • Short walk(4)
  • Really nice(3)
  • Own private(3)
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