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El Taj Oceanfront & Beachside Condos Hotel

Certificate of Excellence
4.5 of 5
Hotel website
1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico
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Up to 35% off & Breakfast
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1 room 1 adult
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El Taj Oceanfront & Beachside Condos Hotel
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1,132 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

Pretty disappointing the beach has disappeared so most of the rows of lounges for sunning are gone. The chairs that remain are mostly in the shade. The property is already handicapped bc pool is in shade but it doesn't matter bc pool deck has no place for lounges to be put i.e. no space and tiny pool. Today is Super... More 

Helpful?
Thank Johnny S
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Johnny S, We deeply value all feedback that is received since it is an important tool for us to create even greater experiences for our guests in the future. As we truly appreciate your comments and suggestions, let me extend a big and sincere apology regarding these situations and the strong impact that had on your stay, but also... More 

Neenah, Wisconsin
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This was our second visit to El Taj and we look forward to visiting again next year. From the moment Eric and Ernesto (the nicest bellman you will ever meet) got us settled intoour room it felt like we were home again. Our first breakfast the next morning at the Indigo Beach Club was a happy reunion with the amazing... More 

Helpful?
Thank Barb C
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Barb C, We are happy you had such an amazing stay with us and enjoyed to the fullest the service, facilities and amenities that El Taj gladly provides to all guests from beginning to end. As you’ve experienced once again, we combine the comfort of being at home with the luxury and enjoyment of a resort because we are... More 

Tampa, Florida
Level Contributor
159 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

El Taj is a lovely place in the heart of Playa del Carmen. The shops, restaurants and nightlife are just a block away. But so is the noise. If you book a room, request a room on the north side or you will hear the thump-thump club music most of the night. The staff at this place is Amazing!!! I... More 

Helpful?
Thank sollycat
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Sollycat, We are happy to know that you thoroughly enjoyed your stay with us. At El Taj, we are committed to give all of our guests the most pleasant experience throughout their vacation and we are glad you got to experience this by enjoying nothing but a top quality service, amenities and indoor/outdoor facilities which we gladly keep fully... More 

Los Angeles, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We rented a 2 bedroom suite from Friday - Wednesday (the rest of our trip was spent in Cancun). The rooms are wonderfully up kept and newly updated. The mattresses.... wow, the mattresses! They were abnormally comfortable! The kitchen was fully equipped and the fridge came with convenient drinks for a nominal fee. The washer dryer was a real plus... More 

Helpful?
1 Thank BLSham
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear BLSham, We are happy to know that you enjoyed your stay with us at El Taj and the service, facilities and amenities that are provided from beginning to end to create a pleasant experience for all our guests. Thank you for taking the time to share your comments and concerns with us. We would like to extend to you... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I enjoyed the location, accommodations and ambience at El Taj. Big advantages to staying here are the 1. small size of property so you are not walking long distances to breakfast , pool or beach 2. Exceptional , friendly and attentive staff 3. Fabulous breakfast able to be enjoyed right on the beach . Some previous reviewers have noted small... More 

Helpful?
Thank Lisa F
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Lisa F, We are really glad you had such a fantastic experience with us and enjoyed to the fullest the service, facilities and amenities that El Taj provides from beginning to end. As you’ve experienced, we combine the comfort of being at home with the luxury and enjoyment of a resort because we are all about creating unique moments... More 

Brisbane, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The El Taj is fantastic ! Very central and walking distance to everything...Beautifully kept grounds and rooms... Rooms have a luxurious feeling and the staff are exceptionally friendly & helpful... Will definalety return to this gem :)

Helpful?
Thank trish S
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Trish S, We are really glad you had such a fantastic experience with us and enjoyed to the fullest the service, facilities and amenities that El Taj provides from beginning to end, by keeping our units fully prepared and equipped for whatever you might need and our indoors/outdoors facilities on point all year round. As you’ve experienced, we combine... More 

Boston, Massachusetts
Level Contributor
70 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The El Taj condos is a wonderful place to stay in Playa del Carmen. Right on the beach, and very close to Fifth Ave where all the shopping, eating and drinking take place. As the name states, El Taj is not a hotel, but a condo hotel. They are privately owned and rented out individually. You have to keep this... More 

Helpful?
Thank Runnergirl89
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Runnergirl89, We are really glad you had such a wonderful stay with us and enjoyed to the fullest the service, facilities and amenities that El Taj provides to every guest from beginning to end. As you have experienced, our Condo Hotel concept is designed to combine the comfort of being at home with the luxury and enjoyment of a... More 

Iowa City, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We recently stayed at the El Taj with our grown children and their families.We stayed at 3 different condo complexes that were all run by the El Taj group. The rooms we stayed in at Maya Villa was beautiful and furnished nicely. The maid service was excellent. The Villa Sacbe ( where the dogs bark ) was not very nice.... More 

Helpful?
1 Thank travelingaround-1157
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear travelingaround-1157, Thank you for taking the time to share your comments and concerns with us. We truly value all feedback as we use it as an important tool to create even better experiences for the future. We would like to extend to you a big and sincere apology for any aspect of your stay that was not excellent and... More 

South Windsor, Connecticut
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at El Taj for the second time. Our room (308) was clean and comfortable, although we did get locked in the room our first day. I made a quick call to the front desk and maintenance appeared almost immediately to fix the locking mechanism in the door. One night towards the end of the trip,... More 

Helpful?
Thank Lil_Kristie
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Lil_Kristie, We are really happy to know that you and your husband have stayed with us once again, we’re always glad to have you at El Taj and provide you and all our guests with the very best attentions and service. We are really sorry that your husband hurt his ankle during this trip, but also really glad that... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Our penthouse 3 bedroom was fantastic! We were visiting over the New Year weekend and the fireworks and party on the beach were spectacular. From the moment we arrived the staff could not be more accommodating and couldn't do enough for you. Front desk staff Dulce, Antonio, Giovani, Marcela, Anna, Conrad, Marisol and the super bellboys - Ernesto and Eric... More 

Helpful?
Thank michelle s
PlayaAssoc, Propietario at El Taj Oceanfront & Beachside Condos Hotel, responded to this review

Dear Michelle S, We are really pleased that you and your family had such a fantastic experience at El Taj! Thank you for giving such a great shout out to Dulce, Antonio, Giovani, Marcela, Anna, Conrad, Marisol, Ernest and Eric. As you know now, we alongside our staff are committed to provide a top quality service always. This is something... More 

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