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Playa del Carmen

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The Royal Haciendas Resort


Tulum, Playa del Carmen 77710, Mexico
Best fare found from Seattle to Cancun: $256

Reviews you can trust

89% Recommend
4.0 of 5 stars 96 reviews
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By trip type
All (96)
Business (0)
Solo travel (0)
[ Date ] [ Rating ]
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5 of 5 stars
LUVTOTRAVL13   5 contributions
Philadelphia, PA
Dec 29, 2009 | Trip type: Couples New

We are Marriott Timeshare owners and have had moderate success trading outside the Marriott properties, so were a bit anxious about the location. HOWEVER, Royal Haciendas met all our expectations and then some. The property is huge, well maintained, spotless (the maids help the men raking and cleaning seaweed off the beach each morning) and the staff was extremely pleasant... more

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4 of 5 stars
Storiesnus   9 contributions
Atlantic City, New Jersey
Dec 28, 2009 | Trip type: Couples New

We were gifted our Honeymoon to the Royal Haciendas. I gotta tell you: The pictures do not do it any justice. It was my fifth trip to Mexico, but my first time staying on the Rivera Maya. The property is stellar. It is “eat off the ground clean”. The front desk staff especially Beatrice is outstanding and will go out... more

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5 of 5 stars
travelgurrl   10 contributions
St. Albert, Alberta
Dec 28, 2009 | Trip type: Couples New

We stayed at The Royal Haciendas from November 28th- December 5th, 2009 for our honeymoon. We traded timeshare that we have in BC for this week. We lucked out with an ocean front room. Everything we had in our beautiful "A" Side unit was wonderful. The units are stylish and clean. We felt like we had won the lottery, they... more

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3 of 5 stars
tapinsharon   9 contributions
california
Dec 15, 2009 | Trip type: Couples
1
person found this review helpful

Having researched on Trip Advisor prior to our vacation, I must first qualify my review by stating I had very high expectations. We travel a fair amount and stay at time shares. We only stay at top resorts, so things like cleanliness, beauty, and great customer service are expected. We stayed in the "hotel side" of a lockoff unit. The... more

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5 of 5 stars
islaluvr   27 contributions
Chicago
Dec 14, 2009 | Trip type: Couples

My husband & I just returned from one week at Royal Hacienda. The resort is beautiful and clean. Service has improved since last year by 100%. Enjoyed our daily grouper sandwich at the Aqua Grill pool bar! Happy hour is from 3-6p at the pool bars, Raymundo, Edgar and our buddy Carlos made each afternoon a great time. The water... more

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5 of 5 stars
reydave   1 contribution
Castro Valley
Dec 5, 2009 | Trip type: Couples

We visited Playa Del Carmen and stayed at The Royal Haciendas through a timeshare exchange from 11/28-12/5. What a fantastic experiance from the begining. We arrived at the Cancun airport and fought our way through the timeshare folks trying to give us a deal. It is best just to ignore them, We got outside and met with a Thomas Moore... more

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5 of 5 stars
Boat-Captain   22 contributions
Ballwin, Missouri
Nov 17, 2009 | Trip type: Friends getaway

This was our first visit to this resort, and while the weather did not cooperate, we made the most of our visit. We thought the property was fantastic with great pools and well maintained grounds. The beach area was very nice with plenty of room to spread out and some snorkeling area close to the shore. The villas were clean... more

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5 of 5 stars
Luvbeach2   1 contribution
NYC
Nov 16, 2009 | Trip type: Family

We are Marriott owners & exchanged out timeshare through Interval to stay at the Royal Mayan this past February. While there, we met a guest who told us about the Royal Haciendas. We took a "timeshare" trip there - honestly, just for the free lunch, & a change of scenery. Once we got there - WOW! - we fell in... more

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5 of 5 stars
mijinkal   1 contribution
Vancouver, BC
Nov 16, 2009 | Trip type: Couples

I can not say enough good things about the service at the Royal Haciendas. It seemed like there was 2 staff members per guest at the resort and all of them were extremely friendly and helpful. Each guest gets a personal concierge that is always there to answer your questions and help you have a good time. There are enough... more

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5 of 5 stars
lsyreno   1 contribution
reno, nv
Nov 15, 2009 | Trip type: Couples

This is NOT a hotel, it is a timeshare. Thus, you have to do a little more for yourselves and follow the rules and regulations set by the managers and owner's association. This is not a place for loud partying --they discourage spring break hordes-- but is to be treated as your home while you are there. Granted, it has... more

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The Royal Haciendas Resort Also Known As

  • Royal Haciendas Hotel
  • Royal Haciendas Playa Del Carmen
Address: Tulum, Playa del Carmen 77710, Mexico