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The Royal Haciendas, All Inclusive, All Suites Resort

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Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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The Royal Haciendas, All Inclusive, All Suites Resort
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2,209 Reviews from our TripAdvisor Community

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VA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our family of five (my husband, me and three teenage boys - 18 & 16) had a great week in one of the two bedroom penthouse villas. We exchanged our time share through Interval International and were pretty impressed with the quality of the resort, especially the spacious villas. I'm not usually an all-inclusive fan, and while expensive, it was... More 

Helpful?
Thank VaEastCoaster
Cali, Colombia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Try to get room E332 because it has the best view advantage, and it is a second floor and it has an adjoining unit if you have a bigger party. We had 9 people and we fit in both units just right. It's just like your luxury home away from home. AND there are lots of things to do. From... More 

Helpful?
Thank Addison2013
Rumney
1 review
5 of 5 stars Reviewed yesterday NEW

This resort is wonderful. The location affords long stretches of beachfront for walking, without all the crowds of Cancun. The architecture is unique and has an old fashioned Spanish feel. The pools are plentiful and all the grounds are meticulously maintained. There are a few restaurants in the complex, but if you decide to go to Playa del Carmen for... More 

Review collected in partnership with this hotel

Helpful?
Thank carmenb240
canada
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We are checking out of our villa today and could easily stay another week. The courtyards are very beautiful and relaxing,we enjoyed the use of the hammocks for an afternoon siesta. The beach had some seaweed but it was kept under control by a few Mexicans with their wheelbarrows and rakes. We are not fans of buffets so brought along... More 

Helpful?
Thank gilbert
The Villages, Florida
Level Contributor
843 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 487 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There are smiles and friendly eager greetings. Every request is acknowledged and attended to . No need to leave with beach and pool and other activities.Grocery, spa...a gym which now charges per day. Restaurants are of better than adequate quality. The buffet provides a large selection . Ate here twice; Mexican night and Oriental night. There was ample variety of... More 

Helpful?
1 Thank johnfjohnston
Fort Washington
1 review
4 of 5 stars Reviewed 4 days ago NEW

This was our return to the Royal Caribbean and Royal Haciendas to relax and enjoy one another. The service provided as usual was outstanding. I want say a big shout out both the staff @ Royal Caribbean and Royal Haciendas .

Review collected in partnership with this hotel

Helpful?
Thank Deborah K
Okatie
1 review
5 of 5 stars Reviewed 4 days ago NEW

Sailing to Women's Island. The catamaran was excellent and clean. The crew was entertaining and helpful. The music was lively and varied. The itinerary was excellent. I think everybody had a great time. Dennis Siedler Hanuary 2016

Review collected in partnership with this hotel

Helpful?
Thank W8355HPdenniss
Sylvania Township, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The place is very family friendly. Everything was very good but I think the food could use an upgrade in the Pilapa buffet and restaurant. The workers are extremely friendly and our maid, Claudia was wonderful. They do a great job of keeping the resort clean and perfectly maintained.

Review collected in partnership with this hotel

Helpful?
Thank pgoldner
Ottawa, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

An amazing experience at the Royal Haciendas. This was my fourth time going and there has never been a disappointment. The staff is incredible, make you feel like you are the only important guest there. Their attention to ensure that your stay is the best experience is second to none. Nothing I have ever experienced anywhere else in the Caribbean.... More 

Review collected in partnership with this hotel

Helpful?
Thank Rachel B
Bruce Twp
1 review
5 of 5 stars Reviewed 5 days ago NEW

Clean, beautiful, great food and service...could not have been better!!! Best family vacation yet! We have stayed in both Cancun and Playa Del Carmen before but have definitely found our new home!! Can't wait to come back!

Review collected in partnership with this hotel

Helpful?
Thank Jeffrey S
Sandra R, Online Community Care Agent at The Royal Haciendas, All Inclusive, All Suites Resort, responded to this review

Dear Jeffrey S, Thank you for taking the time to write a review about your recent stay with us. It is wonderful to read that you enjoyed our great dining options and service. Looking forward to host you again very soon! Best Regards. More 

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