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The Royal Haciendas, All Inclusive, All Suites Resort

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Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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The Royal Haciendas, All Inclusive, All Suites Resort
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2,228 Reviews from our TripAdvisor Community

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Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My family and I had an amazing stay. This was our first stay at this resort. We look forward to coming back. The wait staff down at the pool area were great. The rooms were very clean and the hotel staff took care of any needs we had. The beach is clean and well maintained. Lots of activities for the... More 

Review collected in partnership with this hotel

Helpful?
1 Thank greenlantern2016
Chicago
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We traveled 3rd week of Jan. with 2 young kids and had a small studio room. The room is a decent sized hotel type room but it only has 2 full beds and no roll-away beds so it's a strange setup. Even if you don't have kids who sleeps in a full sized bed with their significant other? So for... More 

Helpful?
1 Thank alertkm
Freeport
1 review
5 of 5 stars Reviewed 3 days ago NEW

Year after year, the Royal Haciendas works hard to exceed guest expectations. From the service to the facilities to the people to the food/beverages - everything was wonderful. The beach was also immaculate.

Review collected in partnership with this hotel

Helpful?
Thank 8craigj
Ellicott City, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The Royal Haciendas is a great resort for families or couples. Playa del Carmen is 10 minutes away and hotel has shuttle to there several times a day. Resort has 2 large pools w/swim-up bars that serve food and drinks; karoke night held couple nites each week; sports equiptment incl. golf clubs, snorkel/fins, tennis racqu

Helpful?
1 Thank EC_Resident
Kamloops
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great service and an awesome experience.... Top notch resort with great view, food and staff.... Treated like royaly and had a terriffic vacation... I would do the all inclusive for any one else on vacation.

Review collected in partnership with this hotel

Helpful?
Thank robertbC9508NY
Grand Rapids
1 review
5 of 5 stars Reviewed 3 days ago NEW

All the rooms have excellent views. The entire resort has very knowledgeable, efficient staff who want to make your vacation the best possible. They will go out of their way to make sure you have everything you need. The food is good, the pools are clean and large, the beach area has lots of chairs, lounges and shade umbrellas. There... More 

Review collected in partnership with this hotel

Helpful?
Thank M8755ZHmaryj
Stockholm, Sweden
1 review
2 of 5 stars Reviewed 3 days ago NEW

I was there with my family. Before chosing hotel i thought that this hotel was the best. We were wrong. They have a lot of members and owners at the hotel, Royal Haciendas in PLC have no idea how a all inclusive hotel serves their guests. 1. Their dinners cost money. Everyday for ten days they had the same menu,... More 

Helpful?
Thank Halli n
Sandra R, Online Community Care Agent at The Royal Haciendas, All Inclusive, All Suites Resort, responded to this review

Dear Halli n, Hello and thank you for taking the time to let us know about your recent stay. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. In an attempt to find out more about your specific situation, we have contacted you through private message. We... More 

Lexington Park
1 review
5 of 5 stars Reviewed 4 days ago NEW

Love visiting the Royal Haciendas every year. Enjoy the large open feel of the resort and the small town feel of Playa Del Carmen. Fairy close by for visiting Cozumel. Resort food and drinks are good, although I will say the dinner buffet could use some work. The SPA prices can be a bit on the high side when you... More 

Review collected in partnership with this hotel

Helpful?
Thank jamesrW9817EV
Penticton, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband, two daughters (ages 5 and 8) and I stayed for a week at The Royal Haciendas at the end of January as all-inclusive guests. This was our first trip to Mexico and it did not disappoint. ROOM: During check-in I requested a room with a nice view. Jessica at the front desk was very helpful and gave us... More 

Helpful?
Thank Jesica F
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Mexico at its finest. Haciendas portrays the Mexican / Caribbean spirit. From the moment that you arrive, you are treated as if you are family and this is your summer home. The staff hosts are available to answer any questions or help you pick the excursion that meets your needs.

Helpful?
Thank standaman45
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