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The Royal Haciendas All Inclusive

Travelers' Choice award winner
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Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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The Royal Haciendas All Inclusive
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The Royal Haciendas All Inclusive
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1,756 reviews from our community

Traveler rating
    1,123
    425
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    37
    31
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784
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rio Grande City, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

The only place to stay! Avery relaxing and upbeat hotel. The service was excellent! I will always stay here with my family!The rooms are so nice. and the food was very good. I can only say I wish I could of sayed longer.

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Minneapolis
Contributor
20 reviews 20 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Went there week before Easter 2015. Stayed Thurs.-Thurs. Married couple with 8 and 9 year old kids. For what we paid, I was very, very happy with our stay. Pros - - Rooms are spacious and nicely appointed. We had an "A" unit - a combo LR/DR/kitchen, with a separate BR with a king bed. The LR had pull down... More 

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Brewer, Maine
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay, and perfect for our honeymoon. We got discounts on tours to do the timeshare presentation, and in the end we actually bought a timeshare there. The timeshare was laid back and not too pushy so don't let that deter you from booking here. It's obvious they want to make a sale, but they don't cross the... More 

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Rolling Meadows, Illinois
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

We had a wonderful vacation at this beautiful resort. There were 20 of us altogether. The food, room service, staff, spa, were all wonderful, with the three exceptions below. -Our well-behaved children were not treated well. Apparently a teenager does not look like someone who will tip. (...and note that technically tips were already included in our "all-inclusive" package.) -We... More 

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Coralville, Iowa
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A great place to take the kids. Tia is a vacation club resort, not a hotel. So if you know that before hand most of the negative comments about this place don't apply. There are 6 pools, 2 huge pools with swim up bars and a kiddie section and two huge kiddie pools, and two lap pools. Will will not... More 

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des moines, iowa
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Awesome time! The staff was amazing and the food and drinks were great as well. We did the all inclusive package and you were able to order pretty much anything you want without an up charge. Will definitely go back. I am a Royal Resorts member but I have not made it down to the Haciendas. The beach was a... More 

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White Pigeon, Michigan
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic ten days. Food is great at Las Palapas, the in house restaurant. Room service is terrific. The employees of the Haciendas go out of their way to make the stay super! The Villas are extremely well maintained as are the grounds and pools. The only drawback this year (we go every year), was a fairly large amount of sea... More 

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Boston, Massachusetts
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first time in Mexico and a resort. We had a great time. The staff there is beyond incredible - very nice people and always around to help. The resort was always clean and we enjoyed the facilities including the beach. The food was average - we ended up doing the buffet every night and mostly did lunch... More 

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Marblehead, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel/apartment (we rented a two bedroom - two units attached) was spacious, clean, comfortable, well stocked (though could use a few more items like paper towels/napkins and shampoo/conditioner) and tastefully decorated. Our balcony overlooked the well maintained landscape, a large scale chess board, pool and some of the ocean. The workers were always pleasant and helpful. Though the concierge... More 

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Amherst, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We checked in mid day April 10 .Very quick check in.Friendly staff.As we arrived on Friday we knew we had to move rooms on Sat which was quick and easy, although very chaotic for the staff.We spent most of our time on the beach excellent friendly service.Chairs were never a problem which was wonderful not having to get up really... More 

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