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All 197 Playa del Carmen hotels

The Royal Haciendas

4.0 of 5 Hotel   |   Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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Ranked #39 of 197 hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed yesterday
bcdewitt Pueblo West, Colorado
  • Reviews (1,400)
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1,400 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (454)
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English first
Pueblo West, Colorado
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was ok the food was perfect, the beds sucks. The booking agency was the worst in the world. DO not use Expieda!!!!!!! the customer service of Expieda is the worst. They misrepresented this hotel. The suite (kitchenette) is a small room that is a bed room to a villa. The beach is very dirty and you are not... More

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Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My wife and I are Marriott Horizons owners and she exchanged for the Royal Haciendas through Interval International. We have had our eye on this hotel for a few years after staying at a couple of Royal Resorts locations in Cancun. My wife was thrilled to see the Royal Haciendas on the exchange list. Since it was an exchange we... More

Was this review helpful? Yes 1
Dallas, Pennsylvania
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our 3rd. trip to Royal Haciendas and each one has been a delight. We used the all inclusive and felt that the value was excellant, since we took advantage of all the resort had to offer. The service, as usual, was outstanding; resort grounds and rooms are first class all the way. We would never have a question... More

Was this review helpful? Yes 4
Lafayette, Louisiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The good = the grounds of the resort were nice and well kept, the resteraunts were clean and had above average food, quality of all inclusive drinks and wait staff (I would rate these particular items at 4.5), The bad = 1. This is a time share and was our first time to stay in a time share instead of... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amazing time. Friendly staff *Antonio from the pool bar was the best*. Easy check in, easy check out. Answered all of our questions. Rooms were EXTREMELY spacious, well equipped *even though we had all inclusive- well worth it too* Food was INCREDIBLE! Drinks were great *miami vice, piña colada, mango daiquirys, etc. etc. etc.* Guac dip and fish ceviche HIT... More

Was this review helpful? Yes 3
Mooresville, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have been in several resorts and this is one of the best. The food and the drinks were great. The service is always excellent and the staf is always willing to help with anything you need. The beach is very nice and the weather was fantastic. Rooms were very clean. We love this place and we will recommend it... More

Was this review helpful? Yes 2
Winton, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The resort was beautiful with great employees, good food, great diving, good drinks. My wife & I enjoyed meeting lots of great people. We rented a car in Cancun airport and went to Playa twice . Great Trip all inclusive. Would do this trip again and stay at the Royal Haciendas!!

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This place was awesome! Service was excellent and the staff was super friendly and helpful. Rooms were very clean and spacious - my friends and I shared the 1 bedroom/1 bath "half-villas" with kitchenette (we booked two rooms with 2 persons/room - we are not villa owners but booked the trip through a third party website). We did the Refine... More

Was this review helpful? Yes 1
Stockton, New Jersey
1 review
3 of 5 stars Reviewed 5 days ago NEW

Concierge - We initiated all of the contact we had with our concierge. This is extremely different than in the past when our concierge would visit our villa upon arrival and check in with us throughout our stay. She was nice but we wouldn't have known that if we hadn't contacted her ourselves. We're disappointed in the decline in service... More

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Anaheim Hills, California
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Food and Drink value (expensive for amount and quality). Folks not all that concern about eating appropriate portions can choose all inclusive (eat/drink as much as you can to get money’s worth; lots of buffets) but if you are conscience about eating small healthy portions, it will cost plenty. Resort is setup to encourage buffets and discourage ordering from menu.... More

Was this review helpful? Yes 2
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Additional Information about The Royal Haciendas

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Royal Haciendas 4*
Reservation Options:
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Playa del Carmen #25 Spa Hotel in Playa del Carmen #26 Luxury Hotel in Playa del Carmen #32 On the Beach Hotel in Playa del Carmen #33 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. Experience the elegance of Old Mexico and the sophistication of a resort with personalized service, swimming pools for kids and adults, restaurants, a spa and so much more. Play a Nick Price championship golf course nearby. Take a five-minute taxi ride to Playa del Carmen, the Caribbean's most cosmopolitan city. You can have it all - so close to your spacious, deluxe two-bedroom Master suite with all the services of a fine hotel. Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other creature comforts with the REFINE All-Inclusive package. ... more   less 
Number of rooms
252

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