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The Royal Haciendas

4.0 of 5 Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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The Royal Haciendas
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1,597 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dover, Ohio, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

I will not lie. We bought 2 weeks here after staying at sister resorts in Cancun. We have been coming since it's opening in 2006 and love it more every year. We have come to know the staff who change very little from year to year and they have become friends. The resort is extremely clean and well kept. If... More 

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Lihue, Hawaii
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We were only there for 2 nights unfortunately, but we did enjoy our time. The location was private, the resort was big, and the food was excellent. A few things of note: We rented a studio and I am told those only come with double beds. I understand many families stay there, but many times you'll have just a couple... More 

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Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very nice timeshare property. I note that it is a timeshare property because if you book anything outside of a Saturday to Saturday week, you will very likely have to move rooms. We had to move rooms and while they attempt to avoid as much inconvenience as possible, it is still disruptive to your vacation. We prefer... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Love coming here. This resort is top notch, from the service to the aesthetics. Playa Del Carmen is within walking distance of the resort where you can enjoy the restaurants,bars and shops. I would recommend staying here to just about anyone who loves the beach and relaxation.

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Crown Point, Indiana
Top Contributor
79 reviews 79 reviews
14 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned home from our vacation at the Royal Haciendas. The food, service, grounds, cleanliness and all around happiness of the clientele is impeccable. We tried their new all inclusive option and were very pleased. Have dinner at the Los Murales, the food and service was fantastic. Beaches are kept clean, seaweed is cleared away almost... More 

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Westbury, NY
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We just returned from a week at the Royal Haciendas and wished we could have stayed longer. Upon arrival, we were warmly greeted by our concierge "Adrian" who was so wonderful in helping us answer questions all week and booking an excursion to Ex Balam. After a disappointing experience a few years ago booking an all-inclusive resort in Cozumel, we... More 

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Los Angeles, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

With all inclusive package we as an exchange guests get complete tranquility. Beautiful beach, mild weather in December, friendly and helpful personnel. If exchange will be possible we'll return next year.

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I love all the Royal Resorts. But really like the Royal Haciendas the best. Playa del Carmen is much more calm and the resort and area is more laid back then Cancun. Cancun has it's glitz and night clubs but Playa del Carmen has 5th Ave. Would recommend anyone who has been to any other Royal Resort to definitely try... More 

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Norton, Massachusetts
Top Contributor
82 reviews 82 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I've recommender this seashore property before. We stay here every year and we love it. The company treats their employees well and the staff treats the guests super well. The food is better than ever and now they have a terrific all inclusive program. Lots to do and see make a stay at the Royal Haciendas very special.

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were guests of our friends who have a two week ownership . The staff is top notch .a smile on of their faces ! The place is very clean, the about of the resort is beautiful , pools are sparkling clean, restaurant buffet was great for breakfast and dinner (Mexican night ). Nice complimentary shuttle into town. Plentiful beach... More 

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Additional Information about The Royal Haciendas

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Haciendas 4*
Number of rooms: 252
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#3 Family Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#33 Romantic Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen

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