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The Royal Haciendas

4.0 of 5 Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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1,604 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent an wonderful week at Royal Haciendas in Playa Del Carmen ... We upgraded us to the oceanfront villa after realizing that ocean view is not the one we love to spend our vacation week & we are glad we did that . The ocean view rooms have very poor or almost no view of ocean . Ours was... More 

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Morton Grove, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had the privilege of enjoying the Royal Haciendas amenities as part of our all-inclusive package but we did not sleep here. The resort is grand and has the Carribean feel to it with its bold colors and coconut trees. The lot is big so the pool seemed small. The kids enjoyed the game room and volleyball on the beach.... More 

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Thunder Bay, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The resort is very clean and the building,property grounds and beach was exceptionally maintained. The rooms were very nice but very similar in lay-out to what you typically find in resorts along the Mayan Riviera.We had two Deluxe Rooms with "ocean view" although one rooms view of the ocean could be blocked by holding up your thumb.....not too impressed with... More 

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PA
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a nice visit at the Royal Haciendas but still prefer the Royal Resorts in Cancun. The villas are very nice but its difficult to get a good view of the ocean. C322 was completely obstructed by trees so there was no view of the ocean at all. Pros: newer décor in villas, friendly staff, snorkel area in front of... More 

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New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our second year staying at Royal Haciendas. We stay one night through the hotel as all-inclusive and then rent privately from an owner for week (Saturday-Saturday). We like arriving a day ahead of when everyone else checks in as it's not as chaotic. Keep in mind this is mainly a timeshare resort and not a hotel. Royal Haciendas... More 

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Dover, Ohio, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I will not lie. We bought 2 weeks here after staying at sister resorts in Cancun. We have been coming since it's opening in 2006 and love it more every year. We have come to know the staff who change very little from year to year and they have become friends. The resort is extremely clean and well kept. If... More 

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Lihue, Hawaii
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were only there for 2 nights unfortunately, but we did enjoy our time. The location was private, the resort was big, and the food was excellent. A few things of note: We rented a studio and I am told those only come with double beds. I understand many families stay there, but many times you'll have just a couple... More 

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Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice timeshare property. I note that it is a timeshare property because if you book anything outside of a Saturday to Saturday week, you will very likely have to move rooms. We had to move rooms and while they attempt to avoid as much inconvenience as possible, it is still disruptive to your vacation. We prefer... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Love coming here. This resort is top notch, from the service to the aesthetics. Playa Del Carmen is within walking distance of the resort where you can enjoy the restaurants,bars and shops. I would recommend staying here to just about anyone who loves the beach and relaxation.

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Crown Point, Indiana
Top Contributor
79 reviews 79 reviews
14 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just returned home from our vacation at the Royal Haciendas. The food, service, grounds, cleanliness and all around happiness of the clientele is impeccable. We tried their new all inclusive option and were very pleased. Have dinner at the Los Murales, the food and service was fantastic. Beaches are kept clean, seaweed is cleared away almost... More 

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Additional Information about The Royal Haciendas

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Haciendas 4*
Number of rooms: 252
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#3 Family Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#33 Romantic Hotel in Playa del Carmen
#35 On the Beach Hotel in Playa del Carmen

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