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The Royal Haciendas

4.0 of 5 Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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1,572 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

This place is as good as if not better than the JW Marriott in Cancun. I have stayed 3 times at the RH and hits the "sweet spot" for vacationing. Private beach, perfectly manicured property, pools and lounge furniture everywhere...dive facilities, incredible service, and a short taxi/shuttle to downtown Playa for some fun and action...and then catch the ferry to... More

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Norfolk, Nebraska
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have been going to Cancun area for 30 years , second time staying at the Royal Haciendas , great place , clean very nice staff, rooms very clean and nice every thing you need to make a enjoyable stay. If you can get out of the all inclusive do it. At best food is ok, A short taxi drive to... More

Was this review helpful? Yes 1
davis
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property is quiet, very clean and good for families, has adult and kiddy pools, the beach was okay but the water had an odor to it, rooms were very clean(thanks to housekeeping staff) even had a turn down service. The mattresses were hard but we had the concierge to put a pad on the bed cause I am use... More

Was this review helpful? Yes 2
Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We have been going to Royal Haciendas for the last 8 years. As always we enjoy this vacation. We lay on the beach or at the pool. Eat great food and drink margaritas. Snorkel, Scuba dive on great reefs. The beach is beautiful. We dance and sing and enjoy a week of complete relaxation. Playa Del Carmen is just a... More

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Senior Contributor
34 reviews 34 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The pros are : Beautiful Rooms-Clean and spacious Near Playa del Carmen Great beach and pool setting Fantastic Spa Better than average selcetion in the Market Like the Bar and especially the bartenders who are lots of fun Cons Main Restaurant is okay-Ate there one night was charged $36.50 for a bottle of Barefoot Wine that is 17.99 in the... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I had a chance to visit Playa Del Carmen about 8 years ago. At that time, there wasn't much there so I did not know what to expect. When I arrived at the Royal Haciendas, I was greeted by pleasant and helpful staff. Its like they know people journey far and are prepared to make your stay great from the... More

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NY
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

How can OK weather be enjoyable? When you enjoy so much the place you are staying at! During our week at Royal Haciendas we had a couple of cloudy/rainy days. It didn't matter at all to us. Treating ourselves at the spa, or simply enjoying the sound of the rain from the balcony takes care of it. The grounds are... More

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Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Let's start with the pros. The property is great for families, tons of activities for the kids and more pools and beach than you can use. Food in the buffet restaurant is pretty good. Not a huge fan of the others on the property. Service in the pool areas is adequate. Cons....mattresses and sheets are sub par and in need... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 1 week ago

This was our third trip to Royal Haciendas and every trip has been perfect. The resort is clean, well maintained and has all the amenities you need. The food in the restaurants is fresh and very good. The drink specials are abundant and well poured and creative.

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New York City, New York
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We just got back from a week stay at the Royal Haciendas, which we booked based on the positive reviews on this site and Expedia. Frankly, I have to say I'm surprised the reviews were so overwhelmingly positive, as our general review was that this place was just ok, compared to the other resorts we've stayed at before. The hotel... More

Was this review helpful? Yes 3
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Additional Information about The Royal Haciendas

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Royal Haciendas 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas Riviera Maya/Playa Del Carmen, Mexico

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