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All 199 Playa del Carmen hotels

The Royal Haciendas

4.0 of 5 Hotel   |   Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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Ranked #40 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 2 days ago
thomas n Trondheim, Norway
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1,420 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (462)
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English first
Trondheim, Norway
1 review
5 of 5 stars Reviewed 2 days ago NEW

We spent two absolutely wonderful week at this hotel! Highly recommended. We stayed in a two bedroom deluxe villa, spacious and tasteful rooms. We have been to Mexico three times previously (Bareselo / Riu Tequlia / Riu Palass) this is absolute the best. The service must be experienced .. We had All inclusive. Very pleased with the food, varied and... More

Was this review helpful? Yes 3
Dover, Delaware
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First the accommodations: We stayed in the 2 bedroom villa. Very clean, beds a little too firm, but overall comfortable. The Grounds are well-kept and beautiful. The beach: small areas good for swimming. Lots of areas cordoned off because of coral reefs. Palapas on the beach for shade, with nice beach chairs and food/drink service. We were in a beachfront... More

Was this review helpful? Yes 4
Woodstock, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Royal Haciendas for a week in June. The resort is beautiful. The food is great, and the drinks even better. It was so relaxing and every minute was enjoyable. I highly recommend this resort!

Was this review helpful? Yes 2
Los Angeles
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

From the time we arrived up to the day we left, the staff at Royal Haciendas was super efficient, very friendly and accommodating. We're planning our next trip just because our experience was simply outstanding.

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from The Royal Hacienda's in Playa Del Carmen. I can honestly say, it was the best Resort we have stayed at. The staff was awesome, and our contact at Royal Resorts, Liliana went above and beyond to help us have a great trip. The property was immaculate, as was the Villa we had. We ordered coffee from... More

Was this review helpful? Yes 3
Houston, Texas
3 reviews 3 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I have been going to Mexico and specifically the Royals properties since 1989. The first 15 years sold me on buying into the Royal Haciendas properties in 2007. So I feel I can say the service to the "so called owners" have taken a back seat to the new AI influx of people. Unfortunately I paid 45,000... More

Was this review helpful? Yes 3
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from a week and did all inclusive this time. We were not disappointed. The food and service were tops. Room service was very prompt and the selections on the all inclusive menu were huge. We enjoyed dining at the upscale restaurant on property every night, but it was a bit inconvenient having to make a reservation... More

Was this review helpful? Yes 2
Fallston, Maryland
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a week at RH (fri-fri). We did AI, reserved through Royal online. We loved RH for our family! The 2 bedroom villa was plenty of room for 5 of us. Pool was lovely. My husband doesn't like big crowds so he really enjoyed that this resort was large and we were not falling all over people. He... More

Was this review helpful? Yes 5
West Covina, California
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are a 20 year RR member and have been used to a high level of service and quality. The service seems to have deteriorated and the Haciendas do not have adequate beach staff available to handle the heavy demands of the new all inclusive participants and those who have opted out of the AI program. In addition the quality... More

Was this review helpful? Yes 7
Hartland, Wisconsin
Top Contributor
68 reviews 68 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I typically do not write long protracted reviews, however this one will be! There were several reviews of this resort that really helped our decision to go to Playa del Carmen instead of Cancun and especially to stay at this resort. Therefore I feel compelled to be thorough, fair and open. All the pros: The resort is so clean even... More

Was this review helpful? Yes 12
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Additional Information about The Royal Haciendas

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Royal Haciendas 4*
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas Riviera Maya/Playa Del Carmen, Mexico

1,242 photos of this hotel

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Pool/beach area (195)
Room/suite (103)
Hotel & grounds (183)
View from room (71)
Dining (60)
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Amenities (75)
Beach (27)
Children's Pool (12)
Deluxe Villa Beach Front (70)
Pool (41)
Restaurants and Bars (36)
Standard Villa (68)
The Hotel (33)

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Pool/beach area (15)
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Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Playa del Carmen #26 Spa Hotel in Playa del Carmen #26 Luxury Hotel in Playa del Carmen #32 On the Beach Hotel in Playa del Carmen #33 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. Experience the elegance of Old Mexico and the sophistication of a resort with personalized service, swimming pools for kids and adults, restaurants, a spa and so much more. Play a Nick Price championship golf course nearby. Take a five-minute taxi ride to Playa del Carmen, the Caribbean's most cosmopolitan city. You can have it all - so close to your spacious, deluxe two-bedroom Master suite with all the services of a fine hotel. Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other creature comforts with the REFINE All-Inclusive package. ... more   less 
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