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Hotel LunaSol

Certificate of Excellence
calle 4 entre avenida 15 & 20 #169, Playa del Carmen 77710, Mexico
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Hotel LunaSol
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303 Reviews from our TripAdvisor Community

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Utrecht, The Netherlands
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My wife and I enjoyed our one week stay at hotel Lunasol. The rooms are spacious and clean. They contain airco, fan, free minisafe and a fridge. The beds are comfortable. Rooms on ground floor have a small terrace, on the first floor a small balcony. At the hotel there's a pool with beds. There are some hammocks as well.... More 

Helpful?
Thank LarsStuifbergen
Utrecht, The Netherlands
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is situated on a really convenient location. Close to the beach, all the restaurants and shops, but in a quiet street. The rooms are large and clean, the shower is powerful and the beds comfortable. What more does one wish for when having a holiday at the beach? Breakfast is nice and served across the road at Casa... More 

Helpful?
Thank AvW12345
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Marcel emailed me back regarding my tons of questions decently. I booked 5 nights and our family stayed here during Christmas with breakfast included. Great experience beyond our expectations. Walking distance to 5th Ave, beach, restaurants, Walmart, bus station etc. You don’t need a rental car because both buses and Taxi are easy to access. Room is clean and cozy.... More 

Helpful?
2 Thank lydrai
Guadalajara, Mexico
1 review
5 of 5 stars Reviewed 5 weeks ago

Our family loved this place. It has a nice pool, and the room was fine (TV, fridge, daily cleaning & new towels). Having a fridge in the room and the kitchen area by the pool meant we could prepare our own meals whenever we wanted. The convenient location meant we could walk just about anywhere within Playa. The receptionists were... More 

Helpful?
Thank Juliet E
Meancy, Gérant at Hotel LunaSol, responded to this review

Dear Juliet, Thank you for your review! It's a pleasure to read that you had a pleasant stay with us! We hope to see you again for your next vacation in Playa del Carmen. Regards, Nancy Gilbert More 

Houston, Texas
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed January 1, 2016

We stayed a few night here after Christmas and it was perfect! The location is wonderful......within a few minutes you can be at 5 av., the beach, and a handful of lesser know restaurants! The wonderful thing is that you can be so close to everything but also its very quiet and peaceful. The people that work at the front... More 

Helpful?
1 Thank Lauralynnparker
Meancy, Gérant at Hotel LunaSol, responded to this review

Dear Laura, Thank you so much for your review. It's great to know that David gave you a good service! Both of our receptionnist are very good assets to us! We wait for you soon in your home in the Caribean! Regards, Nancy More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 30, 2015

We stayed here for thanksgiving as a family. The receptionist David was very welcoming and informative. We got to meet the owners and their extended family too. Our children fell involve with the guardian turtles in reception and the pool area and outdoor shower! Its painted a warm terra-cotta colour with rooms that look like little haciendas, not a concrete,... More 

Helpful?
Thank arobert2014
Meancy, Gérant at Hotel LunaSol, responded to this review

Robert, Wow, thank you so much for this wonderful and complete review! The PlayDoh is nothing to clean... don't worry! hihihi We are so glad to know that you and your family and a delightful stay with us! It will be a pleasure to welcome you all back soon! Regards, Nancy More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2015

This is a very cute little hotel. Everything is clean and nicely appointed. The location is superb. Only a few blocks away from 5th ave, ADO station, collectivo, Walmart, El Fogon (yum, yum). You name it. Everything you need is within a short stroll away. The front desk staff David and Roberto are very very helpful. They recommended some really... More 

Helpful?
Thank Little T
Meancy, Gérant at Hotel LunaSol, responded to this review

Dear Little T, It's a pleasure for us to read such a nice review! Thank you very much! We are so glad you enjoyed your stay with us and the help of our staff. We wait for you for your next vacations in paradise! More 

Langley City, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2015 via mobile

Just off the touristy strip, you get the best of both worlds. The front desk was extremely helpful pointing you in the direction of lesser known restaurants many tourists overlook and providing local advice and knowledge. Not far from the beach either just a quick walk and streets felt safe anytime of day or night The hotel was quiet and... More 

Helpful?
1 Thank C-Unit19
Meancy, Gérant at Hotel LunaSol, responded to this review

Dear C-Unit19, We are glad to know that you had a good stay with us! Thanks for the mention about security, many people thinks that it's dangerous here because of the media since a few years. Riviera Maya is the safest zone in Mexico and exactly like you said: streets fell safe anytime of day or night! It's a pleasure... More 

1 review
5 of 5 stars Reviewed November 20, 2015

Roberto and David were enormously accommodating, helpful, awesome people. They let us check our bags and shower after checkout. Roberto also provided very helpful advice about things to do in Cozumel. I didn't get to get into the pool, but it looked refreshing from a distance (also, that outdoor kitchen by the pool was interesting, and it looked nice). This... More 

Helpful?
Thank Ian H
Meancy, Gérant at Hotel LunaSol, responded to this review

Dear Ian H, Thank you very much for your review! It's a pleasure to know that everything was up to your expectation and we hope to see you again soon. Regards, More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 13, 2015 via mobile

I initially booked for one night and stayed for two weeks. The location is the key - close to 5th Ave, buses, convenience store. The premises are extremely comfortable and well kept. The pool and gardens were extremely relaxing and the turtles near reception were very cool. All staff are extremely accommodating and friendly, particularly David. You are one block... More 

Helpful?
5 Thank Andrew M
Marcel J, General Manager at Hotel LunaSol, responded to this review

Dear Andy; Thank you for sharing your comments with Us, it has been a pleasure to have you visited us on our facilities, and we truly hope to see you again. David is one of our top receptionists, and we hope to have him for many years to come with us, because i am pretty sure that most of our... More 

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