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3.0 of 5 Small Hotel   |   calle 4 entre avenida 15 & 20 #169, Playa del Carmen 77710, Mexico
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Hotel LunaSol
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Kuko P
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241 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
1 review
5 of 5 stars Reviewed 4 weeks ago

It has what you need,the best LOCATION IN PLAYA , a nice room with AC, a pool, jacuzzi, a shared kitchen, a great staff (especially David) they're very knowledgeable, our kids loved the pool, the only thing that I noticed it didn't have is a ramp which made it difficult to get out of our room with our stroller, other... More

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Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

This place was really well located near the colectivos and ADO bus station. In fact, when I took the colectivo from Tulum having never been to Playa del Carmen, the bus actually drives by Luna Sol and drops people off a block away, which meant I knew exactly where to walk with all my luggage without looking like a disoriented... More

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16 reviews 16 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our party was myself, my wife, 22 month old and mother in law..4 all together. We wanted to spend a night in Playa Del Carmen, but off of 5th avenue, where its a bit quieter but not to far. Found this gem. You walk in and there is a little pond with some fish and turtles, which was a joy... More

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Edmonton, Canada
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 10, 2014

We chose this hotel because it is located a short walk from the ferry pier (10 min), bus station (5 min) and all the restaurants, bars and shops on 5th Ave (2 min). The rooms are large, quiet, clean and comfortable. The staff is incredibly friendly and helpful. We like to be located in the heart of the city close... More

Was this review helpful? Yes 1
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

We stayed there for one week. The hotel is close to av. 5 and to the beach but not so close to get all the noise from there. People at the hotel is very nice and helpful; rooms are clean and every day you'll find a nice animal-shaped towel on your bed (kids loved it). The swimming pool was great... More

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

LunaSol is an excellent choice in Playa del Carmen! We stayed here twice in the two weeks we were in Central America, broken by a short stint in Cuba. The hotel is close enough to 5th avenue but far enough away to get away from it when you need to.. The rooms are large and comfortable. We had rooms 10... More

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Meancy, Propriétaire at Hotel LunaSol, responded to this review

Dear Robee, Thank you for choosing us for your stay and to have took the time to write us a review. We really appreciate it! As you have experimented, our ''singing maid'' Reyna, is very happy working with us since almost 7 years... After reading you review, we ask her to sing just a little lower to be sure that... More

Montreal, Canada
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 5, 2014

We had already stayed at Hotel Lunasol in 2011 and decided to return this years because of it good quality/price ratio. Right upon check-in, David greeted us as returning custumers and showed us our room. As such, we were lucky enough to be upgraded in a king bedroom by the hotel owner. We felt again right at home with these... More

Was this review helpful? Yes 1
new york
Top Contributor
76 reviews 76 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 29, 2014

I stayed there for four nights and I had a lovely time. The location was convenient, the front desk service was nice, and the hotel itself is beautiful! It's located away from noisy fifth ave but still close enough that everything was near by. There is a nice taco place two doors down from the restaurant called "antojitos Sandra" and... More

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Royal Oak, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2014

Just returned from a week here with my mom. I have done several trips to the Playa del Carmen area but have always stayed at one of the big resorts further south. We were so happy we stayed at this hotel!! Everything was so clean and well maintained. We stopped in several of the nearby hotels to take a peek... More

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Meancy, Propriétaire at Hotel LunaSol, responded to this review

Dear Michele, We are so glad to read your review and see that you had a great stay, We are sorry that we didn't find out before you that there was a problem with the Air conditioning. Thank you so much for your comprehension, we really appreciate it. Just to let you know, there is a beach club on the... More

San Juan, Puerto Rico
1 review
4 of 5 stars Reviewed May 6, 2014

A clean, cool hideaway for a good price. Pluses: Helpful staff; beautiful pool area with lots of tables and seating; free morning coffee; hair dryers/clothing irons available from the front desk; and walking distance to the beach, 5th Avenue and the bus station. Minuses: Mattresses are hard -- we put a couple blankets under the fitted sheet for more padding.... More

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Meancy, Propriétaire at Hotel LunaSol, responded to this review

Dear MDTravel, Thank you for taking the time to write your review, we really appreciate it! We will keep in note your recommendation about Maria Bonita for breakfast. If you are interested to go out of touristic area, there are 2 very good restaurants for breakfast: La Ceiba and El Nativo. Both are on 30th avenue between Constituyentes and Calle... More

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Additional Information about Hotel LunaSol

Address: calle 4 entre avenida 15 & 20 #169, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel LunaSol 3*
Reservation Options:
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Also Known As:
Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico

149 photos of this hotel

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Pool/beach area (26)
Room/suite (18)
Hotel & grounds (20)
View from room (9)
Bathroom (3)
Dining (2)
Other (53)

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All management photos (19)
Pool/beach area (3)
Hotel & grounds (9)
Room/suite (4)
Bathroom (1)
Dining (1)
Other (1)
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Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Small hotel, 16 rooms all equipped with A/C, TV with cable, fridge, private balcony and security safe. Services: huge pool with Jacuzzi; shared kitchen, which you can use as you wish; parking lot; high speed Wi-Fi Internet; information on local activities. Coffee available at the front desk from 8:00 to 12:00. Our philosophy is: Welcome to your Mexican home! Our guests are our priority! ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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