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All 198 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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67%
Ranked #118 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed today
virago5977 Ottawa, Canada
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4,836 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (895)
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English first
Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed today NEW

Wife and I spent a relaxing 10 day stay at BlueBay Grande Esmeralda from March 25th to April 3rd. As the title mentions, this was our 5th time here and there will likely be a 6th trip at some point in the future. Why do we keep returning to this same resort? Because, the staff are great, the food is... More

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Ontario, Canada
Top Contributor
63 reviews 63 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed today NEW

The problems I have with this resort is there is no swim-up bar and nightlife is non-existent. Not a place for singles at all. The maid was playing games on us, moving jewelry or hiding it. Was found though. It happened too any times to be a mistake. There are a lot of great things about this resort, but some... More

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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here in the summer and after a tiring flight we turned up too a lovely warm welcome from the hotel staff greeted with a refreshing drink. There was a big que by the desks when getting your room key however that was to be expected from a new arrival of people. When we got to our rooms they... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and i spent another week at BlueBay.I say another week as we come here every year. We just love it here.The food is great. The staff are very curteous and helpful. The rooms are clean and beautiful. BlueBay comes to life thru the most helpful person named Alonzo. Alonzo is the hotel consierge. If you need help with... More

Was this review helpful? Yes 1
Savage, Minnesota
1 review
2 of 5 stars Reviewed 2 days ago NEW

Just returned from a weeks stay at this resort. We were a group of 6. This was our 4th trip to an all inclusive resort in the cancun/Riviera maya area (different resort each year) and this is the first resort we were disappointed with. I want to warn you, This resort does NOT look like the pictures! pictures make it... More

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

After reading all the reviews we were very hesitant to go. But the place exceeded our expectations. It's a large hotel, grounds are beautiful and very well kept. Staff - excellent, always friendly, polite and helpful. Rooms - average for the 4* hotel. You have everything you need in the room, it's spacious and very clean. If you don't expect... More

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Peterborough, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

this was our first trip to anywhere outside of North America so we were not sure what to expect. After reading the reviews, we actually tried to change our destination, but could not. we are glad we didnt. we had a great time. Large resort with many places to go and enjoy. we spent most of our time at the... More

Was this review helpful? Yes 2
Findlay, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I, with our 2 kids returned to the BBGE for about the 10th time, with my inlaws. We absolutely love this place. If relaxation is what you are after, then you cant go wrong. The food is so good, you don't even feel like you are in a different country. The entire staff works very hard to... More

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Sydney, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I really enjoyed this resort.Food was great.Staff couldnt do enough for you .Luisa at the spa is one of the sweetest , nicest people that my husband and I have ever met. If you go here ...make sure that you do a spa day.Beautiful. We went on an excursion to Ek Balam .It was incredible.Our guide Olga was funny and... More

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Fremont, Nebraska
1 review
4 of 5 stars Reviewed 4 days ago NEW

We arrived at this resort on March 30th and departed on April 4th, 2014. This was my wife and my first trip out of the country and the first for both of us to see the Ocean. After reading reviews, I was skeptical, but was impressed overall by this resort. Upon arrival we were able to get into our room... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • Sports bar(108)
  • Very good(90)
  • Great time(43)
  • Main pool(38)
  • Room service(32)
  • Steak house(29)
  • Buffet restaurant(29)
  • Really nice(23)
  • Beach area(20)
  • Friendly and helpful(18)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#39 Luxury Hotel in Playa del Carmen
#49 Top resorts Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
#77 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Official Description (provided by the hotel):
Ideally located in an area of 445 acres in a prime position on the beach on the Riviera Maya, BlueBay Grand Esmeralda combines elegant Mayan features with contemporary design and a wide range of service to suit the most discerning traveller. BlueBay Grand Esmeralda provides a relaxed atmosphere for holiday makers. The Hotel features 979 elegant and well-appointed rooms and suites with the option of a sea or garden view. ... more   less 
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Also Known As:
Blue Bay Grand Esmeralda
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico

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