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All 198 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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Ranked #118 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Amber G Chicago, Illinois
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4,857 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (907)
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English first
Chicago, Illinois
2 reviews
4 of 5 stars Reviewed yesterday NEW

I visited this hotel the for 6 days (April 15-21) and before we left for about a month straight I would read these reviews everyday and I must say I was extremely nervous about coming here. This was my boyfriend and I's first time vacation together and first time to Mexico and we loved every minute of it. First off,... More

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Hartlepool, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I read trip advisor religiously before we left for holiday, I even convinced my husband to change hotels, only it would have cost us a lot of money per person, so we stuck and decided to see what we got. When we got there, it was absolutely beautiful. Yes, the beach has a few sandbags on it, that does not... More

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Tinton Falls, New Jersey
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Just got back from our honeymoon visit in April and I have a few things I would like to review for this resort. Check-in for this hotel took forever. After the check-in process at the front desk you are instructed to meet with your “personal” concierge to discuss the property, dinner reservations, excursions, and of course the welcoming breakfast (more... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check in was slow but after that it was amazing. The trains were a great help to get around for people that have a hard time walking like me. Just wish they ran closer together but helped a lot. The variety of food was great and good. We stayed in building number 7 in room 7424 and on Wednesday April... More

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Moncton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

Spent week in April 2014 with friends and our kids and do not recommend you stay here. The staff at check in were not that helpful or friendly lobby was really in need of a makeover. It is a huge resort and it looks dirty. The rooms were dirty and needed updates. I left 20.00us for maid one day and... More

Was this review helpful? Yes 1
Shiloh, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This was one of the worst vacations I have ever experienced. This hotel is far from being a 4 star hotel. They need to take this hotel and drop it down to a 2-3. To star off I arrived on April 17 at 11 am I was greated by one of the people that try to get you to buy... More

Was this review helpful? Yes 2
Seattle, Washington
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

I had the worst hotel experience here. My boyfriend and I stayed here for a friend’s wedding that took place not too far from this hotel. While the hotel premises and food are okay for the price, everything else was pretty awful. And if you are looking forward to a nice beach, this is NOT the place. Their beach is... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I visited this hotel in July of 2013 with a friend. It was relaxing, clean, and an altogether fantastic stay. The food was excellent, and the fact that you could dine in the speciality restaurants every night was great. We especially enjoyed the food at the Mexican, French and Steakhouse. There was also an excellent choice of food at the... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My experience at blue bay was an amazing one. From the helpful staff to the beautiful layout of the resort I really enjoyed my week long stay with my fiancé. From the moment we arrived everyone was really friendly and we stayed in building number 2 which was across from the main pool area and beside the breakfast buffet. The... More

Was this review helpful? Yes 2
Bolton, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Me and my boyfriend stayed here in May 2013 and our experience was brilliant. The staff were lovely, the rooms were clean and well presented, and the food buffets/restaurants were all delicious. We stayed in building 7 by the small pool, and it was the best holiday that we have ever been on. We had a nice relaxing massage on... More

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Hotel Summarization (Beta)

What travelers say

  • Sports bar(108)
  • Very good(90)
  • Great time(43)
  • Main pool(38)
  • Room service(32)
  • Steak house(29)
  • Buffet restaurant(29)
  • Really nice(23)
  • Beach area(20)
  • Friendly and helpful(18)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#39 Luxury Hotel in Playa del Carmen
#49 Top resorts Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
#82 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Official Description (provided by the hotel):
Ideally located in an area of 445 acres in a prime position on the beach on the Riviera Maya, BlueBay Grand Esmeralda combines elegant Mayan features with contemporary design and a wide range of service to suit the most discerning traveller. BlueBay Grand Esmeralda provides a relaxed atmosphere for holiday makers. The Hotel features 979 elegant and well-appointed rooms and suites with the option of a sea or garden view. ... more   less 
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Also Known As:
Blue Bay Grand Esmeralda
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico

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