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BlueBay Grand Esmeralda

4.0 of 5
Hotel website
Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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15% off room rate
BlueBay Grand Esmeralda
Best prices for: 1 room 1 guest
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Ranked #123 of 200 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed yesterday
Alisa L
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5,923 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

We were just here for a wedding. The resort is about 30 minute drive from the airport (if you don't stop and have to drop anyone off from your shuttle)...we had to take a detour to drop off a family so it was more like 45 minutes for us. The Pros -beautiful and clean grounds -huge pool -fun pool staff... More 

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1 review
3 of 5 stars Reviewed yesterday NEW

It was an ok resort, be prepared to do lots of walking as it is a very large resort. The grounds are well maintained by the staff and the nature is a plus as well. The food was ok, but don't have high expectations. The Mexican restaurant was not very good which was surprising. The staff were friendly, the bar... More 

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2 reviews
3 of 5 stars Reviewed yesterday NEW

Nice Resort, great food and restaurants.. The rooms are clean, actual Resort Staff are friendly and accommodating. Beach was beautiful to look at but full of sea weed so you could not swim at the beach but the resort has lots of pools so no big deal. Limited resort activities and evening entertainment was very limited. Be careful when you... More 

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St. John's, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Just got back last week The resort was huge and amazing. The rooms were always spotless, lots of food choices, great night entertainment, always plenty of loungers at the pools.and very friendly staff everywhere.Thank you all from NL. Canada.

Was this review helpful? Yes 2
Pugwash, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We traveled to Blue Bay between April 13 to 20 with friends. Airport was quick and the transfer to hotel was even quicker. Check in was fast as their was a group of 20 that was their first and the front desk staff was able to help us too. We loved everything about the resort, our room, the food, the... More 

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Waterbury, Vermont
1 review
3 of 5 stars Reviewed 2 days ago NEW

Being as this trip was a gift so I shouldn't complain too much, but this place is probably one of the worst I've ever been too. Just returned home yesterday from our honeymoon. First off...If you are looking for a honeymoon this is not the place for you. It's super busy, crowded and filled with either very young spring breakers... More 

Was this review helpful? Yes 3
Saskatoon, Canada
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Very good service, this is why it got the 3 stars. Food was umm terrible? Yeah I am not even that picky. Don't get me wrong the a la carts were okay. But the buffets were essentially reheated food from previous meals very little variety.

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
62 reviews 62 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I just returned from a 7 day vacation at the Blue Bay and I can say that before we even left on our trip we were not impressed with this resort. We were travelling as a large group, half of whom booked with Air Canada Vacations and the other half with West Jet Vacations. A week before we left we... More 

Was this review helpful? Yes 8
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We where a group of 7 with two teenagers (16 & 18 ). Resort is huge, with several pools. Always found somewhere to sit in sun or shade. The grounds are very well kept with workers constantly cleaning to maintain the beauty. Staff where all friendly. We stayed in building 1 (Tulum) 2nd floor garden view. Room was musty with... More 

Was this review helpful? Yes 1
Welland, Ontario
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very clean well maintained resort! We have no complaints. The food was amazing and very good variety with different themes daily. The a la cart "steak house" was amazing! I think it was the best bacon wrapped fillet mignon we have had & it was cooked to perfection as requested. Room are nice, clean and comfortable. The Resort: is large... More 

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Hotel Review Summarization

What travelers say

  • Sports bar(61)
  • Very good(42)
  • Buffet restaurant(20)
  • Main pool(16)
  • Steak house(16)
  • Great time(15)
  • Really nice(13)
  • Room service(13)
  • Beach area(12)
  • Ocean views(11)
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