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All 200 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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Ranked #123 of 200 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed yesterday
Jenny G Edmonton, Canada
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5,567 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

We got married here last year - we had about 44 people from Canada with us. First of all, I got food poisoning our first day there as well as my brother (who missed my wedding because he was in the hospital) - they did not offer much of an explanation nor apologies for same. BE VERY WEARY OF THE... More 

Was this review helpful? Yes 6
Allendale, Michigan, United States
1 review
1 of 5 stars Reviewed yesterday NEW

First of all, we went to this resort for a friend's wedding, so even though many reviews I read before we booked were not good, we really didn't have any say in where we stayed. The price point was ok...although, if you spend a few hundred dollars more, you could stay at a much nicer place. Staff: I'd say that... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 days ago NEW

First of all, the delicious wings were only served every other day. Then, we had to walk through a beautifully kept path along a mangrove forest or wait a full 5 minutes for a golf cart! The ice cream only had three flavours, THREE, how dare they? In case you haven't noticed I am being sarcastic, this place was amazing.... More 

Was this review helpful? Yes
Kelowna, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Just got back from a week and overall liked the place. Given the price point it hit the mark for us..we have been to a few resorts along the Playa Del Carmen area and this was in the middle of the pack. The beach was weak, they work to maintain it but the swimming area is more rocky and less... More 

Was this review helpful? Yes 7
Michigan, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

If you're lucky enough to load this page and you are reading this while you're at the resort, I feel sorry for you. This is the most honest review you will get. This is my experience, along with some quick tips to try to "recover" your vacation if you fell victim to the "enticing price" of this place. If someone... More 

Was this review helpful? Yes 10
Prince George, Canada
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved it. All the negative reviews must be from very fussy people. We next to a mangrove swamp, so of course there is mangrove débris in the beach (and under it). We're from Canada, so the few tiny mosquitoes were no problem. Food was made bland to American tastes, but there were plenty of hot sauces about for those... More 

Was this review helpful? Yes 10
Charlottetown, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Blue Bay for 10 days ,staff were excellent, friendly and very helpful.Facility itself is very nice,however a little building maintenance would not hurt in a few places. Grounds are very well kept,beach is not great right in front of the resort.Lots of activities for young and old alike.Food was excellent at both the a la carte and... More 

Was this review helpful? Yes 7
Calgary, Canada
2 reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

So I wanted to write a really honest review. Before we left for our trip to this resort I read through a ton of reviews. Some were helpful, some were not. I find sometimes people are just too picky, high maintenance and expect far too much. I am not this type so I am writing a review on the good... More 

Was this review helpful? Yes 36
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just under 5000 people wrote average or above comments to just under 1000 negative. What does that say? Can't please everyone but the majority dug the place. We had a blast over 10 days. Great people great resort not too huge. Beach wasn't the best but you make due with whst you have and still have s good time doing... More 

Was this review helpful? Yes 5
Cornwall, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Reading the reviews before heading to blue bay grand Esmeralda I must say I was a bit apprehensive however as soon as I stepped foot on the resort I knew I was going to have a wonderful week! My boyfriend and I traveled to Mexico jan 12th-19th with air canada vacations. The bus was easy to find once we arrived... More 

Was this review helpful? Yes 15
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Hotel Summarization (Beta)

What travelers say

  • Sports bar(101)
  • Very good(85)
  • Great time(43)
  • Main pool(37)
  • Room service(30)
  • Steak house(29)
  • Buffet restaurant(26)
  • Really nice(22)
  • Beach area(18)
  • Friendly and helpful(17)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Number of rooms: 979
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Caribbean Online Mgt Corp., Expedia, T4B, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your BlueBay Grand Esmeralda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
Blue Bay Esmerelda
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#43 Luxury Hotel in Playa del Carmen
#50 Top resorts Hotel in Playa del Carmen
#55 Spa Hotel in Playa del Carmen
#73 On the Beach Hotel in Playa del Carmen
#82 Romantic Hotel in Playa del Carmen

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