pros - very clean resort from rooms, restaurants, and pool area - its a family resort, no party animals - for being an all inclusive resort the food is tasteful - friendly staff NOT the waiters - Steak House was awesome! - large variety of dinner chooses - 24/7 sport bar cons - beach is horribly ugly, full week i... More

This is a very good resort and they try very hard to look after the guests. Service for the VIP beach run by Franchesco was outstanding and they went all out to make you feel looked after. We felt very safe at this resort and security of the guests seems to be very important to them.. Overall the rooms are... More

We went here in March 2012 for a family vacation. It was my mother and my two sons, ages 5 and 10. The beach is alright, but we walked the 10 minutes to the left of the beach and it was a wonderful lagoon down there. On the way we passed part of the beach that looked liked chocolate syrup!... More

Stayed 4 nights 5 days from May 18-22. I read the reviews and of course was concerned about some of the negatives. Dont be turned away from this resort, it is really good. Let me first put to rest the food bashers, the food is excellent. I consider food the most important part of my trips, we ate great. Especially... More

My family and I spent two nights and three days at Blue Bay and for the entire time we were there the weather was terrible. Showers after showers, the staff tried their best to make us feel comfortable but the rainy weather just put a damper on everything. We did, thankfully, enjoyed the restaurants especially the Oriental Fussion More

Had a very disappointing time at Blue Bay. Bartenders ignored you unless you tipped. Room wasn't cleaned well without a good tip. Pool was in poor shape, ungrouted tile was sharp and cut multiple people. Don't go to the lobby unless you want to get harassed by time share sales people - there is never a free massage. Saved our... More

My husband and I traveled with friends here from 5-11 thru 5-18. I was very leary from some past reviews that I had read. I will give you my honest opinions. Upon arrival, we were greeted with a drink. We somehow got VIP check in which isnt a big deal. What is a big deal is DO NOT let a... More

We stayed here from 3th to 17th of march. Welcome drink and check-in proceeded quickly. The room (Tulum block) was clean and well equipped with a minibar (beer, water and cola). It was a short walk to the activity pool, bar, beach and Jaal-Ha restaurant. The resort is fairly big. It's about a 10 minute walk from the beach front... More

Great food, comfy lounge chairs, refreshing drinks, nice rooms and excellent staff. Enough said! Go and enjoy! More