Stayed here May 11 - 18, and had a wonderful time. The food was great, (Steakhouse and Mexican) were our favorites. The beach wasn't great, but we knew that going into it. The pool was where it was at, nice and relaxing. Room was kept very clean and anytime there was an issue, maintenance solved the issue very quickly. Room... More

My fiance and I stayed at the BlueBay Grand Esmerelda from May 11 through May 18, 2013. We got a really good deal for this trip, I think because it is a slow time of year for the resort; apparently it was at half capacity while we were there. For what we paid, we had a great time and couldn't... More

My wife and son all adults arrived at Blue bay on 1st May 13 for two weeks. We were taken to our rooms which were very nice and spacious the bathroom was large. they were kept very clean by the chamber maids, bedding was changed every two days and plenty of towels. We stayed in building 6 on the third... More

Short and sweet. There is not one good thing I can say about this resort. Everything was poor; the food, service, rooms, communication, etc. is here. I am an avid traveler and this was horrible. Also speaking with other guests not one was happy. Ruined my girlfriend's birthday dinner....

Just came back May 11th 2013 . The resort is mosquito infested, the beach was non-existant and the food was cold and lousy. The pool bar had only one person tending it and had his work cut out for him because there were two poolside waiters to service plus long lineups of guests The tour operator West Jet Vacations and... More

We stayed in bldg 1, near the beach for a week. The ceiling fan and light turned itself on multiple times per night, which is kind of a scary wiring concern and made it tough to sleep. Light bulbs needed replacing, and bathroom floor drain backed up onto the floor when using the shower. Tips didn't seem to make much... More

My husband and I had a wonderful time here in early May 2013. The food at the restaurants were really great- well presented and good quality and such good variety. Service was excellent- especially at the french and oriental restaurant. Buffet was fine but we preferred to book a restaurant. We upgraded to get an ocean view as we're given... More

Firstly the food was amazing, huge amount of choice and restaurants. We had no problems getting bookings in the restaurants that we wanted to eat in. The only time we could not get something decent to eat was when we returned from a day trip at 10pm so all the restaurants were closing. We were very tired though so just... More

We just stayed at Blue Bay Grand Esmeralda in Riviera Maya for a week at beggining of May for our anniversary, our first judgement when at the Lobby and during the check-in was: !Hotel looks and sound to be amazing! nevertheless once we steb by the beach we changed somehow our first idea, beach looks dirty and quite short, in... More