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All 200 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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Ranked #120 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed today
Daniel J Leicester, United Kingdom
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5,718 reviews from our community

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  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leicester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

This was my first holiday to mexico and did not no what to expect. When we first arrived at the hotel the WOW factor hits you straight away and stayed with us during the 2 weeks we spent at the hotel. All the staff are fantastic ! they are very helpful and always smiling day and night. The 24hr all... More 

Was this review helpful? Yes 3
Winnipeg, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

My overall opinion of this resort was pretty good. The buffet's were good and I never had trouble finding things to eat. The grounds were very clean.. Room cleaning was done daily in a timely fashion. Be advised though that this hotel is huge. You must be prepared to do some walking because the resort is very spread out.. There... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

Entertainment staff and the service of bartenders and waiters is what made the trip. Everyone was very nice and went out of their way to make it a good time, lots of fun activities at the main pools. We never felt that anyone was expecting tips. The black and white bar (24hrs) was fun at night and the beach party... More 

Was this review helpful? Yes 1
Hamilton, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I'll cut this review short and sweet!! Pro's: Clean, well maintained, Friendly, food was excellent, bar staff very helpful. English and French spoken widely by just about everyone. Entertainment was okay and the animation staff for the daily activities extremely prepared and fun without being pushy. CON: Very petty, but since I like to watch some TV to mellow out... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed yesterday NEW

We just returned after a perfect 7 days at the Blue Bay. Our room was perfect the weather was tropical and the food was delicious. Yes the beach access is a bit murky but there was a perfect spot to enter the ocean right in front with sandy bottom and clear. We stayed in building 5 which is the best... More 

Was this review helpful? Yes 1
london ontario
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I am happy to say if you come with no expectations you will love it! Nothing is perfect but we as 4 people have had the best vacation! Lots of drinks! Food choices! Helpful staff! Beach is not the very best to swim, but pools are wonderful! Walks along the beach give lots of opportunities to see great sand and... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

I'm assuming most of these reviews are written by smokers who feel they have the right to light up and contaminate the air that everyone else has to breathe whenever they want to just because they want a cigarette. If you are allergic to cigarette smoke...have asthma, emphysema,a heart condition, COPD or any other breathing issue stay away. If you... More 

Was this review helpful? Yes 7
Chicago, Illinois
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Overview: The resort itself and grounds were very beautiful and only about 15 minutes or $20-25 cab ride from downtown Playa Del Carmen and 5th/12th Ave. The hotel staff: specifically the waiters/waitresses and bartenders were extremely friendly and very accomodating. A personal shout out to Eddie of the Black and White Sports Bar for being the fastest bartendar I have... More 

Was this review helpful? Yes 7
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

My Friend and I planned this vacation for months. We chose this resort for the pictures and the 5 star review. First most of the pictures on the web site are for the VIP section. Our room was in building 4. We had at least two days were the room smelled like sewage. It was awful!! The check in process... More 

Was this review helpful? Yes 3
Toronto, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Blue Bay Grand Esmeralda between February 9-23. It was amazing! Seriously, I just don't understand people who leave negative reviews! The resort was amazing, clean and very well kept! This is the firs resort we would go back in a heartbeat! Food was plenty and always fresh! The 24hr bar Black@white was amazing! That's where we hung... More 

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Sports bar(85)
  • Very good(66)
  • Great time(30)
  • Main pool(29)
  • Buffet restaurant(24)
  • Steak house(24)
  • Room service(20)
  • Really nice(18)
  • Beach area(17)
  • First day(16)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Number of rooms: 979
Reservation Options:
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Also Known As:
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
Blue Bay Esmerelda
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#42 Luxury Hotel in Playa del Carmen
#49 Top resorts Hotel in Playa del Carmen
#54 Spa Hotel in Playa del Carmen
#71 On the Beach Hotel in Playa del Carmen
#82 Romantic Hotel in Playa del Carmen

6,433 photos of this hotel

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Dining (565)
Hotel & grounds (1199)
Room/suite (646)
Bathroom (108)
Pool/beach area (1540)
View from room (156)
Business center/function rooms (24)
Family/play areas (44)
Videos (3)
Other (1570)

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Amenities (113)
Beach (17)
Deluxe Room with Garden View (53)
Higher Level Deluxe Room with Garden View (58)
Pool 1 (35)
Pool 2 (43)
Pool Suite with Garden View (91)
Restaurants and Bars (79)
The Hotel (66)

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Room/suite (1)
Pool/beach area (2)
Dining (1)
Other (19)
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