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Hotel class 4.0 of 5
Carretera Federal Chetumal- Puerto Juarez km 300, Playa del Carmen 77710, Mexico
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Reviews you can trust

70% Recommend
4.0 of 5 stars 1,251 reviews
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5 of 5 stars
jbjonesIndiana   1 contribution
Indiana
Nov 7, 2009 | Trip type: Couples New

This was my first stay at an all-inclusive resort, but that said, I would definitely go back here. After reading many reviews of different hotels and resorts near Cancun, I had some concerns, but to summarize: the staff was exceptionally friendly and helpful, the rooms were neat, clean, and well air conditioned (it got a bit cold at night!), food... more

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5 of 5 stars
Ray111111   1 contribution
Midwest
Nov 7, 2009 | Trip type: Couples New
2/2 found this review helpful

Just came back from our first ever Mexican vacation, and we want to go back already. The resort is gorgeously designed in minimalist style, with superbly comfortable rooms and showers! Admittedly, this is off-season, but this is what we wanted - no crowds. The resort crew has active events going on from 10-30 to 5-30 pm (yoga on the beach... more

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5 of 5 stars
tel1664   12 contributions
london
Nov 3, 2009 | Trip type: Family New
4/4 found this review helpful

Just had 10 nights at the Bluebay grand esmeralda and for someone who does not normally do all inclusives I have to say that I was pleasantly suprised, I could not faul the service, the staff were always friendly from the reception to housekeepers, always said hello when walking past and nothing seemed too much trouble, the food was very... more

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3 of 5 stars
HeidiKMd   1 contribution
md
Nov 2, 2009 | Trip type: Couples New
1/2 found this review helpful

When we arrived, the front desk told us what we needed to know, then they sent us to the concierge desk. After Pepe was giving us this whole talk, I realized that it was a time share they are trying to sell us. We were tired, sweaty and not interested. Twice he called the room at 8:oo am and woke... more

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3 of 5 stars
darlingbuds   7 contributions
Norwich
Nov 1, 2009 | Trip type: Couples
1/2 found this review helpful

Travelled to the Bluebay with my husband for my birthday. We had a good time but our feelings on the resort were a little mixed. Below is what we felt was a good and what could have been better. What was good - Spacious rooms, with really comfortable bed and fantastic shower - Mini bar always replenished and plenty of... more

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4 of 5 stars
Burundi_boy   2 contributions
Canterbury
Oct 28, 2009 | Trip type: Couples
4/4 found this review helpful

Pretty good might be an understatement, but I travelled with Thomas Cook and the travel experience was shambolic. Anyway that aside, I thought I should clarify a few points. The beach: The local winds have a big effect on the beach and 4 out of 7 days that we were there, winds were around force 4. This meant the sea... more

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3 of 5 stars
Fox43   3 contributions
Port Charlotte, Florida
Oct 28, 2009 | Trip type: Couples
1/2 found this review helpful

My husband and I were at the BBGE Oct 17-24. The first thing that struck me as odd, and rather unnerving was at check-in we were offered "hotel insurance". I've never heard of such a thing! When we declined it, we had to sign a waiver. This was a very bad first impression. Then we were informed by the concierge... more

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5 of 5 stars
njensen1966   1 contribution
njensen1966
Oct 27, 2009 | Trip type: Couples
2/2 found this review helpful

My husband and I had a great time. The hotel rooms, halls, beaches were always clean. The "crew" members are the best. Friendly, engaging, helpful and lots of fun. At the beach or pool there is always a friendly crew member on hand. The activities were so much fun too; Moya, Machucho, added to the fun. Bartenders Jaime, Silverio, Israil... more

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4 of 5 stars
KentNicki   1 contribution
Kent
Oct 27, 2009 | Trip type: Couples
3/3 found this review helpful

Before leaving for our holiday, I had read many reviews on her, both good and bad, so we went there with an open mind! On arriving at the hotel we were given a drink and checked in quickly before being taken to our free upgraded ocean view room. The room itself was lovely, and the view was amazing. We were... more

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5 of 5 stars
sunnyd03   1 contribution
toronto
Oct 23, 2009 | Trip type: Friends getaway
6/6 found this review helpful

This resort is amazing, the people are always friendly, helpful and hard working. Rooms were always clean and food was great, a lot of variety. The place is very big and beautiful. The buildings are scatted around the pool and beach area with their own consierge service where you can book reservations for restaurants. The buildings are about 5 minutes... more

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BlueBay Grand Esmeralda Also Known As

  • Blue Bay Grand Esmeralda
  • Blue Bay Esmeralda
  • Bluebay Grand Esmeralda Hotel
  • Blue Bay Grand Esmeralda Riviera Maya
  • Blue Bay Grand Esmeralda Mayan Riviera
  • Grand Esmeralda
  • Blue Bay Grand Esmerelda
  • Blue Bay Grand Esmeralda Resort
  • Blue Bay Grand Esmeralda Beach Resort Spa
Address: Carretera Federal Chetumal- Puerto Juarez km 300, Playa del Carmen 77710, Mexico