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All 200 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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Ranked #125 of 200 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 2 days ago
johnnyjj1972
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5,280 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW

My wife and i spent our one yr anniversary here from the 8 of oct til the 18 of oct-we loved it.beach was a decent size-rocky in some areas before entering water-but further down by the restuarant is a great spot-room was adequate-some issues were the tv was old(but whos going to watch tv)and the shower leaks by the bottom... More

Was this review helpful? Yes 2
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Loved it from day one. Don't understand negativity in some reviews if there are any problems they will sort it out straight away. Food was fantastic tried oriental, French and steak house al la carte all were fantastic buffet in the festival breakfast lunch or dinner time was made even better by the attentiveness of Jorge our favourite waiter our... More

Was this review helpful? Yes 6
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Just got back last week from a two week trip to this hotel, it was our first time in Mexico so was looking forward to the trip, airline lost my case for first 3 days i had only the clothes I had on traveling.. Not ideal.. But not hotels fault reception were very helpful in trying to call the airport... More

Was this review helpful? Yes 8
Grande Prairie, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was my second trip to this resort. The first time was 2010 and I could not have said enough amazing things about this resort. However the second trip was okay. Not spectacular. It is clear to see the hotel has not been maintained. The large pool was in disrepair - cracked tiles - not cleaned often. You have to... More

Was this review helpful? Yes 3
Visalia, California
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3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Photos are deceiving. Read reviews before you book, please. Cons: Beach is not what the Caribbean is meant to look like; very dirty area. A Sports Bar without one single TV monitor, much less any sporting events! Yes, it's open 24 hours, but was abandoned most of the time due to lack of quality, better yet, any activities! The shuffle... More

Was this review helpful? Yes 6
Montreal, Quebec
Reviewer
5 reviews 5 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second trip to Blue Bay and, again, we were so happy with our choice. If cleanliness and good food are important to you, Blue Bay is the best. This time we were in Block 5 - a 2 minute walk to the beach. The property is immaculate. The setting is beautiful. Gardeners are pruning and planting every... More

Was this review helpful? Yes 10
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my wife stayed here from the 1st October to the 8th of October for our honeymoon, I have to say it was fantastic I don't know what everyone writes crap reviews for its honestly perfect our room was 4204 it was clean brill air conditioning fridge filled with beer, cans and water everyday breakfast was always good as... More

Was this review helpful? Yes 6
Washington DC, District of Columbia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Blue Bay Grand Esmeralda from 3-9 October, 2014. I have to say that I truly enjoyed my time at this resort, the rooms were clean, service was excellent and efficient and all the inclusive drinks, food and amenities were right on. In fairness, I have to say that the only thing I did not like was... More

Was this review helpful? Yes 6
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Came with many friends to celebrate two birthdays. Staff went out if their way to accommodate us on both nights. Special thanks to horatio the maître d. And to Theresa who looked after us so well. They both deserve recognition

Was this review helpful? Yes 7
Lichfield
Top Contributor
60 reviews 60 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited resort in October a party of 16 to celebrate two birthdays .First impression very well manicured gardens up a long drive among the mangroves confirmed by rest of gardens full of wildlife.Rooms were ok and very well cleaned the towel art superb ! The food was very good with plenty of choice always plenty to eat.Refreshments served in... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Sports bar(108)
  • Very good(90)
  • Great time(43)
  • Main pool(38)
  • Room service(32)
  • Buffet restaurant(29)
  • Steak house(29)
  • Really nice(23)
  • Beach area(20)
  • Friendly and helpful(18)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Number of rooms: 979
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Also Known As:
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
Blue Bay Esmerelda
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico

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