We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in BlueBay Grand Esmeralda and Playa del Carmen?

We'll send you updates with the latest deals, reviews and articles for BlueBay Grand Esmeralda and Playa del Carmen each week.

BlueBay Grand Esmeralda


BlueBay Grand Esmeralda
Hotel class 5 of 5
Carretera Federal Chetumal- Puerto Juarez km 300, Playa del Carmen 77710, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates

Traveler Reviews

Rating summary
4.0 of 5 stars 1,110 reviews
Excellent
Very good
Average
Poor
Terrible
Show reviews by trip type
All (1,110)
[ Date ] [ Rating ]
Save Review
4 of 5 stars
chrissy1987 4 contributions
Manchester, United Kingdom
Jul 2, 2009 | Trip type: Couples New
2/4 found this review helpful

Me an my partner stayed at BBGE from 15 - 29 June our first impression of the resort was- gorgeous!! we had no major problem with checkin - i had requested via email direct to them for a kingsize bedroom which we checked when being given our room keys and so he had to re change the room as it... more

Save Review
5 of 5 stars
Nebraska09 1 contribution
Omaha
Jun 30, 2009 New
5/6 found this review helpful

I spent a week at the Blue Bay Grand Esmeralda on a "girls trip" with my best friend and our mothers. We went for rest and relaxation and rarely stayed up past eleven or midnight. I would recommend this resort to anyone traveling as a couple or with friends. I do not have children, so cannot comment on how it... more

Save Review
2 of 5 stars
LeisureLarry 1 contribution
Playa del Carmen, Mexico
Jun 29, 2009 New
1/7 found this review helpful

I would like to think of myself as a person who will try and have a good time no matter what, but it was hard. It also may be a little unfair because the resort was only 30% occupied so half of the resort was closed. Only one restaurant was open during the day and it was open air. I... more

Save Review
1 of 5 stars
kwiat87268 1 contribution
East Fallowfield PA
Jun 28, 2009 | Trip type: Couples New
3/9 found this review helpful

Below is a letter I wrote to the resort website which state all of our issues with this resort. I would read before you think of booking I would like to star off by saying that I am not one to usually complain about things or expect too much. I consider myself a very reasonable person which is why I... more

Save Review
3 of 5 stars
mcejhenry42 1 contribution
Missouri
Jun 25, 2009 | Trip type: Family
1/7 found this review helpful

We just returned from Bluebay. We were there from the 17th-23rd. My husband and I traveled with our daughters (17 and 20). I have to start by saying that I read many reviews before going on this trip, and was prepared for what this resort had to offer. I was also very hopeful that most of the reviews were just... more

Save Review
5 of 5 stars
ashcapades 1 contribution
Scotland
Jun 25, 2009 | Trip type: Couples
6/6 found this review helpful

We stayed for 2 weeks at the Grand Esmerelda from the 5th-19th of June and the hotel was fab! Check in was done in 2 minutes had a golf cart to take us straight to our room with our luggage. Our room was in block 5 the room was perfect had chocolate covered strawberries and champagne on arrival the room... more

Save Review
2 of 5 stars
ssharp01 1 contribution
Missouri
Jun 17, 2009 | Trip type: Couples
4/15 found this review helpful

My husband and I just got back today. After my experience at BBGE I'm not sure if I will ever go back to Mexico. The resort is beautiful, the food was good, and the girls that cleaned our room were very sweet. Service from the lobby and the bars were very poor. Everyone expected you to tip them every time... more

Save Review
5 of 5 stars
ilovethebeach02 1 contribution
Manchester
Jun 17, 2009 | Trip type: Couples
7/7 found this review helpful

We stayed at the BBGE from the 29th May-12th June! After a very long flight-9 1/2 hours, the check in was very quick, only took a couple of minutes! The bell boy took our cases+ we hopped onto a cart that took us to our room, make sure you have some change for the bell boy. We stayed in building... more

Save Review
4 of 5 stars
dfav 3 contributions
michigan
Jun 16, 2009
5/7 found this review helpful

My sister and I stayed at the Blue Bay Grand Esmeralda from May 16-23rd. The hotel was only 15% full when we arrived which made for a wonderfully relaxing experience. No waiting for drinks, seats, kayaks, etc. No racing for your favorite beach chair, you could locate yourself whereever you wanted whenever you wanted. The service around the pool was... more

Save Review
1 of 5 stars
sonnyj 1 contribution
maryland
Jun 16, 2009 | Trip type: Couples
2/11 found this review helpful

I am going to try and not make this a very long review but boy I just got back last night and had to write a review.. first I always research my resorts and read as many review with this web site and the forums ect. before going anywhere and I don't know what went wrong but this resort was... more

Travelers Who Viewed This Property Also Viewed
Location: Playa del Carmen, Riviera Maya
$213*
Check Rates
Location: Playa del Carmen, Riviera Maya
$163*
Check Rates
Location: Akumal, Riviera Maya
$230*
Check Rates
*Average price
Write Your Own Hotel Review
Been to BlueBay Grand Esmeralda? Share your experiences!

Do You Own BlueBay Grand Esmeralda?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.