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BlueBay Grand Esmeralda

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Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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1 room 1 adult
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BlueBay Grand Esmeralda
BlueBay Grand Esmeralda
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6,976 Reviews from our TripAdvisor Community

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BC, Canada
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

First and foremost the staff here at the BBGE are amazing, out of this world!!! We've stayed at several AI before and haven't had a bad experience with staff, but these were truly beautiful people. Our fave was Daniel at the beach buffet for breakfast and lunch. We tried to sit with him everyday other than Wednesday (his day off)... More 

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4 Thank Lovinthesunn
Jenison
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from Mexico. What a great trip. The weather could have been a little better (warmer) but it didn't stop us from hitting the beach every day. We belong to theCircle One Club and could see big improvements right away. There were new chairs, umbrellas, deck and swimming areas. The food was great. We ate in all the... More 

Helpful?
2 Thank Rachel H
Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Let me start by saying I can't wait to go back nextt year . The pools are large and there are lots of loungers available to sit in the water by the pool At the large pool there is music and games, aerobic exercises and lots to do if you choose or you can just sit and relax with a... More 

Helpful?
4 Thank bowlerpat
Mirabel, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Hi at the blue bay grand Esmeralda rivera Maya I would like u to know that if your a beach lover well forget it is a war zone beach the ocean water Is black nothing like pictures the travel agency show on there sights the resort is big 15 min to beach if ur at 6.7.8 section anyway there is... More 

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2 Thank packthemup

Travelers are raving about these Playa del Carmen hotels

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed at the Blue Bay Grand Esmeralda from January 26th-31st for a wedding. I was quite apprehensive about the resort as the reviews were very discouraging, hence the short stay. However, we were very pleasantly surprised once we arrived! We took a private shuttle with USA Tours from the Cancun Airport and were greeted by very... More 

Helpful?
2 Thank Taylorbarilla
Toronto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived to this beautiful resort for a girls getaway. The 2 rooms we initially booked (gardenview) turned into the Swimup Suite Gardenview, they told us it could accommodate the 5 of us since it had 2 beds & 2 baths, since we arrived late and we accepted. We quickly realized that it was 1 king, pull out couch &... More 

Helpful?
Thank Craving4sun
Grande Prairie, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very large place so walking sometimes necessary, but there is a small cart/train system that works well and is only too full at peak times. Food is very good at all buffets tons of selection for everyone. I didnt try all the alacarte but the steakhouse impressed me it was perfectly cooked and very good cut, best steak ive had... More 

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Thank IonsonMech
Hood River, Oregon
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful week here. Very friendly and well trained staff. Lovely accommodations. Thanks to Ruperta and Candido for their excellent table service. The food was very good. You feel like you are nestled in nature as you walk the property.

Helpful?
Thank PapaJon315
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Amazing. Service was amazing, food was spectacular, our waiter Benjamin was especially fantastic. We took our 2 kids and they rated this french restaurant as their favorite as did my husband and I. It is definitely a place to visit:)

Helpful?
2 Thank Sandee R
A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW via mobile

Place is generally clean and tidy but there was one block which had a bad smell from the drains. This was cleared after 2 days though so may have been a one off. Beach wasn't fantastic due to hessian buried in the sand (to stop the sand being washed away) which had started to be uncovered and looked a mess.... More 

Helpful?
1 Thank A TripAdvisor Member
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