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All 200 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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Ranked #123 of 200 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed yesterday
clarissaY el paso, texas
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5,577 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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el paso, texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

i spendt xmas here with my husband, married son and wife, 2 daughters and one boyfriend all in there 20's, us in our 50's..We stayed in bldg 8. very nice with a nice pool and restaurant right in front. We had 4 rooms, very nice and clean but they all had a different issue. My room had a torn up... More 

Was this review helpful? Yes 2
Medicine Hat, Canada
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in room 8438( building 8, 4th floor, room 38). It is not near the beach, but it is quieter here, and has its own pool and buffet, and bar. It had an adjoining room door, King bed, huge shower, safe, mini fridge with beer and a bottle of vodka, pop, water, balcony with table and 2 chairs, and... More 

Was this review helpful? Yes 2
Calgary, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel for a week, and the people who work at the resort in the restaurants and housekeeping were very good. However the front desk were NOT friendly or helpful at all. Rooms are getting tired and need to be freshened up. AC in building 7 is either on or off you cannot control the temp at all.... More 

Was this review helpful? Yes 6
Christopher Lake, Canada
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This resort itself was very good other than there was not much for nightly entertainment. They had a theme show each night from 9:30 to 10:30 and then the place basically goes dead. The buffet was very good. We only visited 2 al a cartes (Italian, which was very disappointing and the Oriental, which was very good). We heard from... More 

Was this review helpful? Yes 8
Edmonton, Canada
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We got married here last year - we had about 44 people from Canada with us. First of all, I got food poisoning our first day there as well as my brother (who missed my wedding because he was in the hospital) - they did not offer much of an explanation nor apologies for same. BE VERY WEARY OF THE... More 

Was this review helpful? Yes 8
Allendale, Michigan, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

First of all, we went to this resort for a friend's wedding, so even though many reviews I read before we booked were not good, we really didn't have any say in where we stayed. The price point was ok...although, if you spend a few hundred dollars more, you could stay at a much nicer place. Staff: I'd say that... More 

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First of all, the delicious wings were only served every other day. Then, we had to walk through a beautifully kept path along a mangrove forest or wait a full 5 minutes for a golf cart! The ice cream only had three flavours, THREE, how dare they? In case you haven't noticed I am being sarcastic, this place was amazing.... More 

Was this review helpful? Yes 4
Kelowna, Canada
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just got back from a week and overall liked the place. Given the price point it hit the mark for us..we have been to a few resorts along the Playa Del Carmen area and this was in the middle of the pack. The beach was weak, they work to maintain it but the swimming area is more rocky and less... More 

Was this review helpful? Yes 6
Michigan, United States
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

If you're lucky enough to load this page and you are reading this while you're at the resort, I feel sorry for you. This is the most honest review you will get. This is my experience, along with some quick tips to try to "recover" your vacation if you fell victim to the "enticing price" of this place. If someone... More 

Was this review helpful? Yes 11
Prince George, Canada
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved it. All the negative reviews must be from very fussy people. We next to a mangrove swamp, so of course there is mangrove débris in the beach (and under it). We're from Canada, so the few tiny mosquitoes were no problem. Food was made bland to American tastes, but there were plenty of hot sauces about for those... More 

Was this review helpful? Yes 12
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Hotel Summarization (Beta)

What travelers say

  • Sports bar(101)
  • Very good(85)
  • Great time(43)
  • Main pool(37)
  • Room service(30)
  • Steak house(29)
  • Buffet restaurant(26)
  • Really nice(22)
  • Beach area(18)
  • Friendly and helpful(17)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Number of rooms: 979
Reservation Options:
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Also Known As:
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
Blue Bay Esmerelda
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#43 Luxury Hotel in Playa del Carmen
#50 Top resorts Hotel in Playa del Carmen
#55 Spa Hotel in Playa del Carmen
#73 On the Beach Hotel in Playa del Carmen
#82 Romantic Hotel in Playa del Carmen

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