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All 200 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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Ranked #121 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
mitchmitchmitch Port Colborne, Canada
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5,586 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Colborne, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hello anxious traveler. I know what you're doing reading this review....I know this because I was you just over a week ago. You saw a deal, you jumped on it and now your reading all the negative reviews about BlueBay. You're scrolling down the page and it just keeps getting worse and worse. The reason I'm writing this is because... More 

Was this review helpful? Yes 5
ONTARIO
Contributor
11 reviews 11 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this resort from January 14th to the 28th. Not a hardship at all to stay for two weeks..The rooms were big and very clean, the food was awesome, and the a la cartes..all six of them were exceptional. The buffet in itself was very good as well. We had no trouble booking the a la cartes, ...The... More 

Was this review helpful? Yes 4
Blackwood, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort has EVERYTHING you want in a Mexican vacation. You are NOT in Canada or USA anymore. Stay home if you're just complaining about everything. There is NO perfect hotel/resort in the world. Please, people be real and look at your own home!

Was this review helpful? Yes 18
London
1 review
4 of 5 stars Reviewed 2 days ago NEW

My mom and I just recently stayed at Blue Bay Esmeralda. The hotel is clean and the staff is friendly. The French restaurant is the best and the menu changes every night. There are many golf carts to take you where you want to go but if you're not able to catch one there is a ton of walking. The... More 

Was this review helpful? Yes 1
Montreal
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This place has nice grounds. THATS IT! The rooms are dirty! There are a lot of swamps hidden amongst the trees, therefore horrible smells are everywhere. They ROBBED US FROM OUR SAFE! This is not a joke. They stole all our money, from our safe! When we complained, they didn't believe us. The hotel and our reps (Transat) were suspicious... More 

Was this review helpful? Yes 3
Winnipeg
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Recently had the pleasure of staying at this beautiful resort. Let me first state that it is pretty massive! There are approximately 900 rooms in the resort. Put your walking shoes on because you are gonna need them! They have little trams that drive around the property that you can take but you are usually waiting 10 mins for the... More 

Was this review helpful? Yes 5
Kelowna, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We thoroughly enjoyed our stay. The staff are excellent. We received great service. We enjoyed the buffets. There is always lots to eat and enough variety to please most folks. We tried 4 of the a la cartes. We liked the Italian and Oriental the most. The pools are great with lots of activities if you wish. The beach is... More 

Was this review helpful? Yes 4
el paso, texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

i spendt xmas here with my husband, married son and wife, 2 daughters and one boyfriend all in there 20's, us in our 50's..We stayed in bldg 8. very nice with a nice pool and restaurant right in front. We had 4 rooms, very nice and clean but they all had a different issue. My room had a torn up... More 

Was this review helpful? Yes 5
Saskatoon, Canada
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I must say, after reading the reviews on this site, I was afraid to stay at the BlueBay despite having heard from a few people that they had been there and it was a good review! However, I just returned last night from a week's stay and had a wonderful vacation! We had assumed we would be receiving a room... More 

Was this review helpful? Yes 2
Medicine Hat, Canada
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in room 8438( building 8, 4th floor, room 38). It is not near the beach, but it is quieter here, and has its own pool and buffet, and bar. It had an adjoining room door, King bed, huge shower, safe, mini fridge with beer and a bottle of vodka, pop, water, balcony with table and 2 chairs, and... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Sports bar(101)
  • Very good(85)
  • Great time(43)
  • Main pool(37)
  • Room service(30)
  • Steak house(29)
  • Buffet restaurant(26)
  • Really nice(22)
  • Beach area(18)
  • Friendly and helpful(17)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Number of rooms: 979
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Caribbean Online Mgt Corp., T4B, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your BlueBay Grand Esmeralda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
Blue Bay Esmerelda
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#42 Luxury Hotel in Playa del Carmen
#49 Top resorts Hotel in Playa del Carmen
#54 Spa Hotel in Playa del Carmen
#72 On the Beach Hotel in Playa del Carmen
#82 Romantic Hotel in Playa del Carmen

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