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All 201 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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Ranked #124 of 201 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
Andrea M
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5,468 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW

Our family of 6 went to the Blue Bay Grand and it was a great time!! We had Tim from Best Days at Blue Bay helping us choose some things to do and he was great getting us oriented to the Blue Bay and all the things to do. Plus the staff changed our rooms for us when we got... More 

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Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed yesterday NEW

So i read all the reviews about this place and thought this place would be so bad based on the reviews. It was perfect for our family! We stayed in building 8 and would perfer to stay in that area again. You could walk to the lobby, restaurants, show, or black and white sports bar, Also having a pool just... More 

Was this review helpful? Yes 1
Regina, Canada
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a family vacation at this resort and loved it! The staff were outstanding, they were friendly, courteous and always helpful. The resort was clean and well kept. If you like walking, like we do you have plenty of space to go for an evening stroll. If you prefer not to walk the resort provides trams which stop at... More 

Was this review helpful? Yes 6
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the BlueBay Grand Esmerelda for 8 nights in early December and had a very good time. The resort is well rated at a 4-4.5 star. The food was good as was the selection of a la carte restaurants and extensive variety of middle shelf liquors to choose from. The rooms, towels and sheets were... More 

Was this review helpful? Yes 5
1 review
4 of 5 stars Reviewed 2 days ago NEW

I went to this resort unsure of what to expect and was very happy. You will have to call guest services a lot because they don't give everything you need in your room so know that you can call by dialing 0. The beach is bad, but keep walking to the left of the resort and the lagoon is good... More 

Was this review helpful? Yes 4
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We arrived and were in building 7. Terribly dirty and far. We got moved to building 2 (palenque) It's much better, cleaner and quieter! The staff is nice and friendly. The food is just okay. The Christmas diner was sad! One choice for everyone. Needless to say, we've booked a dinner in Playa Del Carmen for the 31st. We won't... More 

Was this review helpful? Yes 2
Vancouver, Canada
5 reviews 5 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I went in February 2014 with my sister from Montreal. It was out third visit. Most things were as I had remembered: the staff warm, welcoming and friendly, the beach beautiful, the sun warm and inviting, the rooms clean and comfortable. I loved the painting ceramics on the beach. I have quite a few pieces now. The CIRCLE ONE VIP... More 

Was this review helpful? Yes 2
Cincinnati, Ohio
Top Contributor
71 reviews 71 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Preface This was our second trip to Blue Bay (refer to previous review Dec. 27, 2011). We had a very nice time our first trip and were really excited to return. While we did manage to have a great time, it wasn't without some disappointments. First of all we did not receive a welcome drink on our arrival nor robes... More 

Was this review helpful? Yes 6
Vancouver, Canada
12 reviews 12 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

BlueBay all-inclusive is great for a relaxing and hassle free holiday. The resort is only 7 years old so most things are still working fine. :) We were a bit worried about our booking after reading the uneven reviews. However, we pleasantly found the resort to be comfortable, clean and more than adequate for our casual down time. The staff... More 

Was this review helpful? Yes 6
Winnipeg, Canada
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my 3rd time to vacationing to Playa Del Carmen and the Blue Bay Grand Esmeralda was a great hotel choice for my boyfriend and I, as well as the the other 3 couples we went with/ met there. We stayed December 12th- 22nd in building 5, floor level with a partial ocean view. I read many reviews before... More 

Was this review helpful? Yes 11
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Hotel Summarization (Beta)

What travelers say

  • Sports bar(108)
  • Very good(90)
  • Great time(43)
  • Main pool(38)
  • Room service(32)
  • Buffet restaurant(29)
  • Steak house(29)
  • Really nice(23)
  • Beach area(20)
  • Friendly and helpful(18)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Number of rooms: 979
Reservation Options:
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Also Known As:
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
Blue Bay Esmerelda
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#42 Luxury Hotel in Playa del Carmen
#50 Top resorts Hotel in Playa del Carmen
#55 Spa Hotel in Playa del Carmen
#72 On the Beach Hotel in Playa del Carmen
#82 Romantic Hotel in Playa del Carmen

6,135 photos of this hotel

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Pool/beach area (1437)
Hotel & grounds (1144)
Room/suite (622)
Dining (535)
Videos (3)
Bathroom (102)
View from room (146)
Family/play areas (43)
Business center/function rooms (23)
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All expert photos (555)
Amenities (113)
Beach (17)
Deluxe Room with Garden View (53)
Higher Level Deluxe Room with Garden View (58)
Pool 1 (35)
Pool 2 (43)
Pool Suite with Garden View (91)
Restaurants and Bars (79)
The Hotel (66)

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All management photos (23)
Room/suite (1)
Pool/beach area (2)
Dining (1)
Other (19)
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