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All 199 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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Ranked #125 of 199 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed today
JimmyThai San Diego, California
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5,248 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
12 reviews 12 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed today NEW

We had summer vacation with 4 other families, and the 1st night was a nightmare with inefficient check-in, lousy room selection, and waited luggage delivery. This resort is understaff, but other than that the service crew is great for the 8 days we stayed there. The beach is dirty with sea debris. Walked 10 minutes to the left and there... More

Was this review helpful? Yes
Glasgow, Scotland, United Kingdom
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

We booked the Bluebay as our honeymoon last year. The reviews at the time seemed really good. In fairness a little more research on our part might have helped us make a better choice. Well, where to start, the beginning, I guess. I'm going to put a couple a wee pointers in here which are obviously nothing to do with... More

Was this review helpful? Yes 1
Newfoundland and Labrador, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My Husband and I arrived at this resort on Sept 13th 2014 , until Sept 18th .It's a big resort and after reading the reviews was a little weary about it . I got to say it's the best vacation we have had. The Staff there were number 1 , we got a garden view room and it was spotless... More

Was this review helpful? Yes 7
Austin, Texas
2 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We returned this week from spending a week at this resort. We were apprehensive after reading the reviews and knowing it's approx half the price of others we've been to. All in all, I found it a good value, for an all inclusive resort. While the food, pool, liquor selection, and room were not quite as amazing as other resorts... More

Was this review helpful? Yes 12
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hello, we are going to this resort in January. Thank you for all of the reviews it is very helpful. It would be great to see some more recent pictures of the beach. Also, please share your experience if you had a chance to use the daycare facility at the resort. How is the entertainment for the kids at this... More

Was this review helpful? Yes 2
Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Went here March 2014, we spent over 1700CAD (flights and airport transfers included) for a Garden View on the main floor of building 8 (Maya Pan) There was no garden, it was more like a field with bushes. The mornings were very nice as there would always be little animals that came out to eat. If you had any food... More

Was this review helpful? Yes 4
Boston, Massachusetts
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Going into this trip I was nervous but excited.. I visited in May 2014 with my boyfriend. When first arriving at cancun airport, customs was very fast and we were greeted by our driver right outside. The process from the airport to the hotel could not have gone smoother. When my boyfriend and I arrived I was pleasantly greeted by... More

Was this review helpful? Yes 10
Kitchener, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We don't have anything to compare to, but overall our experience was pretty good. The resort is clean and well maintained, the pools are nice, and the food is pretty good. If you're looking for a long, expansive, beautiful, white beach, then you may want to look elsewhere. We also weren't a big fan of all the "offers" and the... More

Was this review helpful? Yes 3
Fort Worth, Texas
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I visited this resort for a week a couple weeks ago and I would give it a 3 of out 5. The pros - The food was pretty good, the resort was nice (pretty scenery everywhere you walked), the beach was clear most days except the days it rained, free drinks all day (and very yummy) and... More

Was this review helpful? Yes 8
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

went on september 13th 2014 MOLD!!! MILDEW!!!! everywhere in the washroom! soap scum!!! in shower, mosquitos and they drive around gassing the whole place to kill these mosquitos.sometimes sauce on food and coffee tasted like the awful stagnant pawn water besides that food was pretty good .AC was either on full or off, no in between, had to wake up... More

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Sports bar(108)
  • Very good(90)
  • Great time(43)
  • Main pool(38)
  • Room service(32)
  • Buffet restaurant(29)
  • Steak house(29)
  • Really nice(23)
  • Beach area(20)
  • Friendly and helpful(18)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Number of rooms: 979
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Also Known As:
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
Blue Bay Esmerelda
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico

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