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All 198 Playa del Carmen hotels

BlueBay Grand Esmeralda

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
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Ranked #118 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
lous7 Bolton, United Kingdom
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4,846 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Bolton, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Me and my boyfriend stayed here in May 2013 and our experience was brilliant. The staff were lovely, the rooms were clean and well presented, and the food buffets/restaurants were all delicious. We stayed in building 7 by the small pool, and it was the best holiday that we have ever been on. We had a nice relaxing massage on... More

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london Uk
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

First of all I would highly recommend Mexico to readers !! But this hotel I have to say I was very disappointed ! I do t think I will ever go on an all inclusive holiday again ! The excessive drinking /partying for days on end invery badly sound proofed rooms ! I didn't relax , in fact I came... More

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5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Short bus ride to the resort with one stop off along the way. Our flight was delayed earlier that morning by 4 1/2 hours so we were all quite tired. Check in was fairly quick and our luggage was delivered to our rooms within 45 min. We were a group of seven and we were in building eight, the farthest... More

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Hamilton, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

April 11 to 18 2014 Just got back, weather was fantastic, hotel was very nice, maid service excellent ( we stayed in building 7 , 4th floor pool view ) The area around building 6,7,8, was great, you did not need to go to the big pool, unless you wanted to join in the pool activities. The al-carte dinners were... More

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14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First and foremost I had read many reviews before I booked. I knew the beach wasn't going to be that great so that's fine. The reviews are correct, the beach was as expected. I did head to the beach in town which was packed and beautiful. The room itself was clean and I loved the rain shower. I didn't find... More

Was this review helpful? Yes 1
Southampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 4th -13th April. The hotel amenities were great and the variety of food was excellent. We struggled to understand why there were negative reviews as the hotel was just lovely, the beach was nice and whilst not clear water it was very nice and very safe. Some of the staff were not terribly friendly but not surprised by... More

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London, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

After reading some of the other reviews i was a little worried, but all in all it was a good experience. Went down for a wedding which was great! Food-Liked the fact that you get unlimited A la cartes. My favourite was the oriental. Definately have to go to that one...delicious! Only went to the dinner buffet the first night... More

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Moreno Valley, California
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

very clean facilities, friendly staff. food and drinks ok nice ocean view from our room ocean view rooms are the best. only problem is hotel is 45 minutes from cancun and transportation is very expensive

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Red Deer, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We just returned from this resort and found it to be 'mostly good'. When we arrived after a long day of travel, the front desk person was so unfriendly we were worried. We asked about our room view and found that it looks out over the back of the building, so we asked about an upgrade and told it was... More

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Ottawa, Canada
5 reviews 5 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Wife and I spent a relaxing 10 day stay at BlueBay Grande Esmeralda from March 25th to April 3rd. As the title mentions, this was our 5th time here and there will likely be a 6th trip at some point in the future. Why do we keep returning to this same resort? Because, the staff are great, the food is... More

Was this review helpful? Yes 5

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Hotel Summarization (Beta)

What travelers say

  • Sports bar(108)
  • Very good(90)
  • Great time(43)
  • Main pool(38)
  • Room service(32)
  • Steak house(29)
  • Buffet restaurant(29)
  • Really nice(23)
  • Beach area(20)
  • Friendly and helpful(18)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#39 Luxury Hotel in Playa del Carmen
#49 Top resorts Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
#77 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Official Description (provided by the hotel):
Ideally located in an area of 445 acres in a prime position on the beach on the Riviera Maya, BlueBay Grand Esmeralda combines elegant Mayan features with contemporary design and a wide range of service to suit the most discerning traveller. BlueBay Grand Esmeralda provides a relaxed atmosphere for holiday makers. The Hotel features 979 elegant and well-appointed rooms and suites with the option of a sea or garden view. ... more   less 
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Also Known As:
Blue Bay Grand Esmeralda
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico

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