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Platinum Yucatan Princess All Suites & Spa Resort

4.5 of 5 Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen 77710, Mexico
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Platinum Yucatan Princess All Suites & Spa Resort
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Platinum Yucatan Princess All Suites & Spa Resort
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241 reviews from our community

Traveler rating
    105
    71
    42
    16
    7
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169
8
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterloo, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this resort in September 2014 before it was officially open. We found it great then and it's just as great 3 months later and it's now officially open. On both occasions we chose the Diamond Junior Deluxe Swim Out Room. It's worth every penny. We are in the 5000 block of buildings. I like it that you... More 

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I travel alot, here is a very candid review: Good: *Food was great at the buffets! Not sure how anyone could complain with the buffets, very fresh and great selection. The buffets for dinner were better than the sit down a la carte restaurants. *The bed was very comfortable *The double shower was very nice and spacious... More 

Was this review helpful? Yes 1
Fredonia Wi USA
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Room was cleaned daily - staff was very pleasant and helpful. Swim up pool / bar wasnt packed and crazy , but people were enjoying it and having a great time. Food was very good, and with access to several more restaurants in resorts next door, the choices were endless!! I would have no reserves recommending this resort to anyone!

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Montreal, Quebec, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was my 4th time on Riviera Maya and my second on in a "adult only"...and my BEST EXPERIENCE ever!!! What a nice place. My boyfriend and I loved every minutes we spent there. It's brand new. Service and food are very good...try the Grill...the best restaurant of the resort :)

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
110 reviews 110 reviews
18 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife and I booked a stay at the Platinum Yucatan Princess (PYP) back in early autumn when the resort had not yet officially opened. We were a little nervous about trying a resort that would be so new - and that wasn't doing so hot at the time with its preliminary reviews - but we ended up having a... More 

Was this review helpful? Yes 3
North Royalton, Ohio, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed for a week in early December. We had a Platinum Junior Suite. Room was great - jacuzzi tub on balcony, huge shower for 2 with rain heads, king size bed was comfortable, room huge. Not sure I would pay extra for platinum package again since we really did not get anything extra. Our mini bar was stocked daily... More 

Was this review helpful? Yes 1
denver colorado
Contributor
16 reviews 16 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Food was very good, plenty of variety, specialty resturants very good Tao and Itailin the best, no reservations but if you show up at six you can make reservations for later in the evening. Was supprised by the beach with everybody saying how bad it was and all the pools expected everyone to be by the pool and beach deserted... More 

Was this review helpful? Yes 1
Indio, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the Platinum Yucatan Princess 13 - 20 Dec, 2014. Beds, sheets. towels, poolside and beachside lounge chairs were great and the Mojitos were fantastic!! Problems: Rooms: when we got there it was about 60 degrees and there is no heat in the rooms or the pools. Our complimentary bathrobes didn't have ties, the shower (fantastic...has 2 rain... More 

Was this review helpful? Yes 2
Columbus, Ohio
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our 4th time back to this property, (3 times at adjacent sister hotels) and it just keeps getting better. We booked a Swim out Jr suite, located in building 2. The location was perfect. Close enough to everything, but just far enough away. With drink service to our poolside, it was perfect. The room was beyond expectations, the... More 

Was this review helpful? Yes 2
Enschede
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is not open that long but functions well. We stayed 12 days in a Platinum Swim-up room. Concierge service excellent, highly necessary because in the room no information is available. Catering service is good, but could be on a better level for 5*. Animation is fun and shows are good, the Fire-show is a must. The hotel is... More 

Was this review helpful? Yes 5
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Additional Information about Platinum Yucatan Princess All Suites & Spa Resort

Address: Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Platinum Yucatan Princess All Suites & Spa Resort 4.5*
Number of rooms: 672
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Also Known As:
Platinum Yucatan Princess All Suites & Spa Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#36 Luxury Hotel in Playa del Carmen
#46 Spa Hotel in Playa del Carmen
#56 On the Beach Hotel in Playa del Carmen

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