This is the first review I have ever written about any establishment and unfortunately it is not for good reasons. This was by far and away the worst hotel experience I have ever had, bearing in mind I have backpacked around the world and stayed in my fair share of hovels. I would seriously prefer to stay in a hostel... more

I stayed at the Om Hotel for New Years 2008/09, and must say - the hotel and it's staff absolutely RUINED my holiday. Firstly, when I arrived, they asked for payment for the full stay, IN ADVANCE. Now, I wouldn't normally have a problem with that, but it would have been nice to know that before-hand. So I pulled out... more

Don't believe the photos. They are highly deceptive. This is a very basic hotel (worse than a motel I would say), with the room having no amenities, very run down, and the street music blasts through the room at night. There is one guy at the reception who only speaks spanish (no english), and its barely a reception. We paid... more

I stayed at Om Playa the first week of October for 4 nites and really fell in love with the ambiance and intrancing decor of the hotel. What a great vibe ! The lighting, candles, music, staff, all make this hotel my first choice to stay in Playa. I like the location because its near the beach, and close to... more

Very clean " Zen Like "atmosphere. A great value - more than what you pay for . Right across the street from the beach and in the heart of nightlife. For first timers in Playa Del Carmen, as I was, you will be pleased with all that oM has to offer. Lounging at the hotel's lounge/bar is the perfect begining... more

I stayed at Om in Playa del Carmen twice during the month of March and I can tell you, it is where you want to be! We arrived in late afternoon, took in the rustic yet contemporary furniture and overall design that through the evening transitions into total ambiance which is the main attraction of this quaint hotel. The check-in... more

Having spent enough time at this place to describe the service as way up there and answering any demands in a nice and polite fashion. I do suggest this place for all who desire the proximity of the beach, great restos and a nightlife to remember. Staff at the bar are sooo charming and you'll appreciate the way you'll be... more

We visited Om Hotel in March of 2007 and thought it seemed new-- eclectic, interesting and fun. It was somewhat new at the time. We used their website to plan our trip in March of 2008 and thought we were getting not only the best deal in town, but the best location and hot spot. We were somewhat disappointed at... more

We stayed at the Om for 12 nights in Feb., Mar. 2008, having booked it and paid for it in advance, unfortunately, on the cancun.com website, which overcharged us. We paid $100 for a $75 room. The room was rather bare bones—one comfortable but smaller-than-standard double bed, a table, two chairs, a closet, a small TV, ceiling fan, air conditioner.... more