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All 198 Playa del Carmen hotels

Holiday Inn Express Playacar Riviera Maya

3.0 of 5 Hotel   |   Lt 5 Mz 29 Fracc Playacar, Playa del Carmen 77713, Mexico
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75%
Ranked #113 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
David B Seattle, Washington
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207 people have reviewed this hotel

Traveler rating
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    17
    9
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55
74
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Seattle, Washington
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at HIE Playa del Carmen with her parents for 4 nights on a road trip around the Yucatan. Given that we're used to staying in budget or mid-range family-run hostels and guesthouses, we never considered that an international brand hotel would end up being the most economical place for four people. Overall, this place exceeded... More

Was this review helpful? Yes
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

Bridgewater, Canada
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently my family and I stayed at the Holiday Inn Express in Playa del Carmen. This is a nice hotel which is reasonably priced. The hotel offers a wonderful buffet each morning with a number of hot dishes, scrambled eggs, muffins, lots of juice, hot coffee, a variety of cereals, toast and some sweets for those with a sweet tooth.... More

Was this review helpful? Yes
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Can't fault them for 85USD weekend rates, (81USD weekday). Playa del Carmen has a problem with its central hotels being too noisy and mixed customer service, from here you can walk to centre in 15mins or taxi for 70pesos. I was only going to stay for 1 night but decided to stay for 6-7.

Was this review helpful? Yes
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

Oslo, Norway
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 8, 2014

We arrived at the airport in Cancun , and we already had booked a transport with cancuntransfers.com to Playa Del Carmen. it worked very well, and I must say I enjoyed our stay in HI expresss. I was little surprised that we could not open the windows, but we learned very quickly why, as it was very humid here. The... More

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 21, 2014 via mobile

A great place to stay, just a short distance to walk to 5th avenue! Close to the ocean. Breakfast was good. I would recommend staying here, it's affordable and clean. I enjoyed my time here! The pool was nice too, the only thing the pool was missing was a bar! I enjoyed staying right in playa, it was nice to... More

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest. Thank you very much for taking the time to share your very important comments with us. We’d like to apologize for the experience you recently had with us during your last stay. Let us remind you that you have been a very valued guest for us, and we really thank you for giving us the opportunity to serve... More

Chardon, Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 15, 2014

The Holiday Inn was just okay. Not bad, not great. The staff was nice and tried to help. It was an adequate place to stay for one night before going south to Tulum. The location worked out well for renting a car.

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest. Thank you very much for taking the time to share your very important comments with us. We’d like to apologize for the experience you recently had with us during your last stay. Let us remind you that you have been a very valued guest for us, and we really thank you for giving us the opportunity to serve... More

Crestwood, Kentucky
Top Contributor
60 reviews 60 reviews
43 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 11, 2014

Stayed here 5 nights. Cannot beat the price for a resort location. Even though it is not right on the beach it is only a short walk or quick taxi ride away. The hotel itself is definitely not a luxury hotel but it is nice and clean. The staff was also nice and pleasant. The free breakfast was OK overall... More

Was this review helpful? Yes
Christian R, Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2014

This well appointed hotel for business travelers was a bit pricey, but not too far from the beach if you don't mind walking 15-20 minutes. Nice pool and very generous breakfast buffet. The room was supposed to have a microwave, but the website was wrong about that, so don't expect a microwave, but that was minor compared to the generous... More

Was this review helpful? Yes
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

Texas City
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 7, 2014

The hotel is located just a few hundred yards from the 5ta. Avenida, where all the restaurant and cultural life takes place in Playa del Carmen. So it is very convenient for that sake. The hotel is business class minded, good breakfast in the morning, some evenings with tapa bar, all free. The wifi was just about to be upgraded... More

Was this review helpful? Yes
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

South America
Top Contributor
86 reviews 86 reviews
57 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 5, 2014

Like most Holiday Inns, this manages to provide a good basic level of service at a democratic Price. The staff were friendly and the rooms clean and well maintained. Although not the place to spend much time if you're in Playa Del Carmen as a tourist, unless you're just using it as a base, it's good value for either business... More

Was this review helpful? Yes
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

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Additional Information about Holiday Inn Express Playacar Riviera Maya

Also Known As:
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Express Playacar Riviera Maya Hotel
Express Playa Del Carmen
Express Playacar Riviera Maya
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Holiday Inn Express Playacar Riviera Maya Playa Del Carmen, Mexico
Address: Lt 5 Mz 29 Fracc Playacar, Playa del Carmen 77713, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#58 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Playacar Riviera Maya 3*
Official Description (provided by the hotel):
Conveniently located only 5 blocks away from our beach club, this award winning three-star hotel caters to the value-oriented traveler who is looking for excellent accommodations and price. Our European Plan allows you to get your full American breakfast in the morning and spend the rest of your day in excursions. Our hotel is located only 5 minutes from Xcaret and Delphinus with shuttle service available. At the end of your day relax in our swimming pool amid beautiful surroundings. ... more   less 
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