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All 199 Playa del Carmen hotels

Holiday Inn Express Playacar Riviera Maya

3.0 of 5 Hotel   |   Lt 5 Mz 29 Fracc Playacar, Playa del Carmen 77713, Mexico
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Ranked #117 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed July 23, 2014
Rosaly R
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217 people have reviewed this hotel

Traveler rating
    64
    91
    33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

Our 8 day stay was perfect! There were a total of 19 of us in 5 rooms. The rooms were spacious, clean and comfy beds. The pool was great. They have a deal with Senor Frog that allows you access to the beach in front of the restaurant with access to great food, service, restrooms, and shower as a guest... More

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

playa del carma
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2014

While the staff was excellent, rooms and views excellent, as a first time traveler, alone in a forign country, not speaking spanish, very little english tv. only 2 or 3 channels, very supprised that I was unable to get any news channels, and since i was there for dental work, I had a lot of time on my hands between... More

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: Your comments about your stay at our hotel make us feel we are working the way we should in order to satisfy guests as yourself. Thank you for all your kindness Christian Ramos General Manager More

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

We had a family reunion and we all meet at this hotel. We stayed here for 7 nights and had no issues the rooms were very clean, the staff was very professional. David and Olivia the breakfast cooks always greeted us with a smile and they even made us items that were not on the menu for that day. I... More

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: Your comments about your stay at our hotel make us feel we are working the way we should in order to satisfy guests as yourself. Thank you for all your kindness Christian Ramos General Manager More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 16, 2014

We stayed at this hotel from July 2nd to 4th. We were in the area for our wedding anniversary, and the hotel staff made special arrangements during our stay! Very kind of them to do so! This is a very nice hotel for away from all the hustle and bustle of Avinida 5 area. Taxi fare to the hotel is... More

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: Your comments about your stay at our hotel make us feel we are working the way we should in order to satisfy guests as yourself. Thank you for all your kindness Christian Ramos General Manager More

Anaheim, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 13, 2014

We had a destination wedding in Playa del Carmen and rented a house for 5 nights, after all the celebrations we booked at the Holiday Inn Express with the rest of our family. The prices are very affordable and the overall property is very clean and updated. The rooms are very nice and clean. The complimentary breakfast if very good-... More

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: Your comments about your stay at our hotel make us feel we are working the way we should in order to satisfy guests as yourself. Thank you for all your kindness Christian Ramos General Manager More

Mexico City, Mexico
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 1, 2014

The hotel is in playacar not close to the beach but they provide transportation to the beach club. They built a new area,so the rooms are new, very clean and very nice. they give complimentary breakfast, it is good with juices, fruits, coffe, tea, cereals, eggs, pancakes etc. The location is very good near playa del carmen beaches, cenotes, Akumal,... More

Was this review helpful? Yes 2
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

Seattle, Washington
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 25, 2014

My wife and I stayed at HIE Playa del Carmen with her parents for 4 nights on a road trip around the Yucatan. Given that we're used to staying in budget or mid-range family-run hostels and guesthouses, we never considered that an international brand hotel would end up being the most economical place for four people. Overall, this place exceeded... More

Was this review helpful? Yes
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

Bridgewater, Canada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed March 20, 2014

Recently my family and I stayed at the Holiday Inn Express in Playa del Carmen. This is a nice hotel which is reasonably priced. The hotel offers a wonderful buffet each morning with a number of hot dishes, scrambled eggs, muffins, lots of juice, hot coffee, a variety of cereals, toast and some sweets for those with a sweet tooth.... More

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

London, United Kingdom
1 review
5 of 5 stars Reviewed March 20, 2014

Can't fault them for 85USD weekend rates, (81USD weekday). Playa del Carmen has a problem with its central hotels being too noisy and mixed customer service, from here you can walk to centre in 15mins or taxi for 70pesos. I was only going to stay for 1 night but decided to stay for 6-7.

Was this review helpful? Yes
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

Oslo, Norway
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 8, 2014

We arrived at the airport in Cancun , and we already had booked a transport with cancuntransfers.com to Playa Del Carmen. it worked very well, and I must say I enjoyed our stay in HI expresss. I was little surprised that we could not open the windows, but we learned very quickly why, as it was very humid here. The... More

Was this review helpful? Yes 1
Christian R, General Manager at Holiday Inn Express Playacar Riviera Maya, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Holiday Inn Express Playa del Carmen was satisfied ; that is our goal and our motivation: to reach and exceed your expectations. We are taking care of... More

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Additional Information about Holiday Inn Express Playacar Riviera Maya

Address: Lt 5 Mz 29 Fracc Playacar, Playa del Carmen 77713, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Playacar Riviera Maya 3*
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Also Known As:
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Express Playa Del Carmen
Express Playacar Riviera Maya
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Holiday Inn Express Playacar Riviera Maya Playa Del Carmen, Mexico

92 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#58 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Conveniently located only 5 blocks away from our beach club, this award winning three-star hotel caters to the value-oriented traveler who is looking for excellent accommodations and price. Our European Plan allows you to get your full American breakfast in the morning and spend the rest of your day in excursions. Our hotel is located only 5 minutes from Xcaret and Delphinus with shuttle service available. At the end of your day relax in our swimming pool amid beautiful surroundings. ... more   less 
Number of rooms
145

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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