I really liked this hotel. The distance wasnt a problem. we either walked 15 min or took the complimentary shuttle to 5th ave and took a cab back at night around $5 including tip. for what you pay for, the hotel is clean, provided free internet service, and breakfast which i loved (eggs, bacon, nachos, refried beans, toast and hot... more

Just returned back from Playa Del Carmen..."really enjoyed the area, lots to do". Everything was great no compliments. However the location is a few minutes walk to 5th Avenue and the beach. There is a free shuttle to the beach in the mornings but you generally will have to walk back to the hotel or take a cab which was... more

terrible, sterile hotel. we asked and were charged for a room with 3 beds to suit 3 adults. were given a roll out bed that felt like sleeping on reinforcing steel. they refused to do anything, even though we had paid the equilivent of two rooms. There are WAY better places closer to the town with more character for less.... more

When I booked this hotel I was afraid that the location wouldn't be too convenient but it turns out that it was. We stayed in Playa del Carmen for a total of 6 days and since I was having a hard time deciding on a hotel I decided to stay at this hotel for the first 3 days and then... more

Pro's: Great price, clean rooms, friendly staff, free breakfast, good breakfast, free use of towels, free use of beach club (Coco Maya), free use of safe (we've had to pay before), nice pool, treadmills and bikes in gym (that's it though), 3 computers with internet access (usually in use), only about 3/4 of a mile walk to 5th Ave (we... more

We stayed at Holiday inn Playacar for 5 nights in February 2009.The hotel is good and we payed only 60 american dollars per night and per rooms with breakfast and all taxes. There are free parking lot and internet too.The rooms are large and well equipped.The breakfast is basic but good. The hotel is a twenty minutes walking to Fifth... more

Overall very nice. Clean, attractive and apparently well-run. I was there the night Hurricane Dean hit and the only adverse effect was that the buffet was set up an hour late the next morning! If you like Holiday Inn Express hotels in the States, you’ll probably like this one too. I’d definitely go back. more

Our first night at the holiday inn express playacar they put us in a handicapped room, we phoned the front desk and asked for a regular toilet seat, they sent a maintenance man that didn't speak english, the next morning we asked to be moved into a standard room because the room was really musty and we couldn't get a... more

It's a Holiday Inn Express. It's relatively new (guessing 2005/6). The view is typical of an HIE - parking lot or pool. The infinity pool is pretty to look at & certainly had plenty of chairs available for the hotel size. Instead of a bland continental breakfast there are several hot dishes on the line, yogurt, pastries, fruit, cereals, both... more