We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Magic Express Hotel

Carretera Cancun-Chetumal Km 291, esquina calle 54 norte, Playa del Carmen 77710, Mexico
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Magic Express Hotel
View Map
Add Photo Write a Review

110 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Chula Vista, California
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel right off the main highway. The people are very nice and they offer fresh water fountains right off the elevator on each floor which is nice if you need water for brushing your teeth or just get thirsty in the night. The continental breakfast is nice especially if you have kids but stay away from their regular... More 

Helpful?
Thank brantdebbie
mgmtmgcxprss, Gerente at Magic Express Hotel, responded to this review

Dear brantdebbie: We appreciate you have stayed in your last visit at the Magic Express Hotel, as well as your review in TripAdvisor. We are glad to know your stay was acceptable. However we are aware that we must improve in other aspects. About the restaurant, we are sorry about the inconveniences that happened. We opened this service about 2... More 

London, United Kingdom
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon arrival at the hotel, my husband and I thought it was pretty basic, we didn’t like the ground floor room we were allocated, it didn’t have enough light, the curtain rail was broken. There was no fridge or a welcome bottle of water. The bathroom had poor lighting. The internet service is very poor; some evenings it did not... More 

Helpful?
Thank Kati_56_28
mgmtmgcxprss, Gerente at Magic Express Hotel, responded to this review

Dear Kati_56_28, We appreciate your stay at the Magic Express Hotel in your last visit to Playa del Carmen. We thank you as well your review in TripAdvisor. In order to keep low rates in comparison to other business hotels in Playa del Carmen, you may consider our service a little bit basic. However, we offer our guests purified water... More 

Springville, Utah
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this is not an all inclusive beach front resort, and your not paying for that here. Your paying for a good night sleep, modern, clean hotel with great beds and breakfast included. It is not close to the turistic spots, but not that far either.

Helpful?
Thank jazzfam1
mgmtmgcxprss, Gerente at Magic Express Hotel, responded to this review

Dear jazzfam1, We appreciate your choice about having stayed at the Magic Express Hotel, as well as your review. We are glad we have fulfiled your expectations and keep working to offer our guests a better service every day. Have a nice day and hope to receive you again in your next visit to Playa del Carmen and La Riviera... More 

2 reviews
1 of 5 stars Reviewed December 28, 2015

This is the worst hotel I stayed in my entire life, after a 7 great nights at the Gran Mayan Resort, we desired to stay for a few more nights at the Playa del Carmen and booked at the Magic Express Hotel, when arriving to hotel they didn't greet you instead they gave a horrible look. I had never experienced... More 

Helpful?
Thank Eugenio S
mgmtmgcxprss, Gerente at Magic Express Hotel, responded to this review

Dear Eugenio S: We appreciate your comments about your stay at the Magic Express Hotel. We are sorry you have had a bad experience when lodging with us. We will consider all the topics you have mentioned in the review to improve our service. Best regards, sincerely, The Management More 

Travelers are raving about these Playa del Carmen hotels

Tromso, Norway
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 13, 2013

Ok hotel. A littlebit far away from everything. Used like 30 minutes to go to the beach and to sentrum. Cost like 50 peso with taxi to the beach or sentrum. The room was okei, two big beds. Air condition was a littlebit to noisy i think. No minibar. The swimmingpool was nothing to brag about. Breakfast was toast, yoghurt,... More 

Helpful?
1 Thank FrkRose
Boston, Massachusetts
Level Contributor
8 reviews
6 hotel reviews
3 of 5 stars Reviewed February 23, 2013

We stayed at Magic Express for a single night. Our rooms were on the 1st floor (basement level). Although relatively clean, they were simple and rather bare. We had some minor issues flushing the toilet in our room. The hotel is located across the highway from the main Playa Del Carmen area and it is a bit of a walk... More 

Helpful?
Thank shs_boston
Kansas City, Missouri
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed November 15, 2010

This hotel was clean and quiet for our week long stay. While making our trip arrangements, I chose this hotel because in the pictures the hotel looks very new and clean and looking at the map it didn't seem that far from the beach and fifth avenue. The Positives: Hotel staff were friendly. Rooms were clean and quiet. Breakfast wasn't... More 

Helpful?
Thank Jamie M
Houston
1 review
4 of 5 stars Reviewed March 31, 2010

I wen to the riviera maya with my family for vacations, our schedule included visiting tulum, chichen itza, cancun, coba, cenotes, etc, so basically we only wanted the hotel to come back at nigh and sleep. And for the price I would say we were really happy with Magic Express, Room was very comfotable and clean. We rented a car... More 

Helpful?
Thank ExploringMexico
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 13, 2010

the beds were hard like concrete slabs, the beach shuttle was "not working", the floors of the hotel were all large ceramic tiles and the noise in the hallways reverberated throughout, the pillows were hard and full of clumped stuffing, after being washed I guess, the front desk did not speak English after 8 PM and the breakfast was toast... More 

Helpful?
2 Thank cherryseeds
Denver CO
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 8, 2010

This is just like a Holiday Inn Express and sometimes that is just what is needed to fill in a night or two between great airline price days and the availability of your expensive beach hotel. You can purchase cervesa, other drinks, and snacks. The gratis breakfast is skimpy but the coffee is fine and the price is very fair... More 

Helpful?
1 Thank louiseme
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (4)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Family/play areas (2)
Viewed
Room/suite (5)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
1.6 mi away
City Express Playa del Carmen
City Express Playa del Carmen
#152 of 204 in Playa del Carmen
3.5 of 5 stars 173 reviews
1.5 mi away
Holiday Inn Express Playa Del Carmen
Holiday Inn Express Playa Del Ca...
#140 of 204 in Playa del Carmen
3.5 of 5 stars 358 reviews
0.7 mi away
One Playa Del Carmen
One Playa Del Carmen
#69 of 204 in Playa del Carmen
4.5 of 5 stars 369 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Apart Hotel Casaejido
Apart Hotel Casaejido
#28 of 204 in Playa del Carmen
4.5 of 5 stars 357 reviews
0.8 mi away
Hotel Playa del Karma
Hotel Playa del Karma
#122 of 204 in Playa del Carmen
4.0 of 5 stars 511 reviews
0.4 mi away
Hotel Plaza Playa
Hotel Plaza Playa
#61 of 204 in Playa del Carmen
4.5 of 5 stars 336 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay