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Porto Playa Condo Hotel & Beachclub

4.0 of 5 1a. Avenida Norte, Mza. 26 #23, Calle 16, Col. Centro, Playa del Carmen 77710, Mexico
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Porto Playa Condo Hotel & Beachclub
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Porto Playa Condo Hotel & Beachclub
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342 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We loved our eight days at Porto Playa. Small property right in the heart of Playa del Carmen. Service, amenities and housekeeping were excellent and unobtrusive. The staff was helpful with recommendations. While Indigo Beach club provides great service, the location is cramped and a bit smelly. However, this is not a real drawback as other options are close by,... More 

Was this review helpful? Yes 1
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear 81tau, Thank you for your excellent rating on Trip Advisor. We are very happy to hear that you had a wonderful vacation with us at Porto Playa! We are a condo hotel which means that we want to offer you all the comforts of home while still being able have all of the wonderful resort style amenities one could... More 

chicago
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent a week here with friends. The condo was as advertised-great location, attentive staff and a short walk to the beach club. The pool was a great way to cool off after hanging out at the beach all day. Oscar, Roberto and Eric were just 3 of the staff members that took wonderful care of us during our stay.... More 

Was this review helpful? Yes
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear IORFA, We sincerely appreciate your kind and gracious review. It makes us very happy to hear that your stay with us was exceptional and that you are already planning your next vacation with us. Great service and and hospitality mean everything to us. We will definitely pass along your nice comments to all whom you have mentioned as we... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This was our 3rd trip to playa and by far the most enjoyable. Condo 207 was awesome, perfect for 2 families. The pools were heated, and all the kids had a blast in them for hours after a day at the beach. The service staff was incredible, very helpful and courteous. Indigo beach at (El Taj) was great, Daniel and... More 

Was this review helpful? Yes
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear Paolo C, Thank you for your wonderful review. We are thrilled to hear that you had an outstanding vacation with us at Porto Playa! We are also glad that you felt our condo hotel concept and amenities to be perfectly accommodating for families with children. Our condos are spacious and definitely extra comfortable for families to enjoy! Concerning the... More 

Albuquerque, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Pros - Nice room furnishings, very clean (Esmeralda), very good service from concierge to front desk to housekeeping, free access to the Gym is great added value, their restaurant picks were all very good, 2 minute walk to beach and beach club or main shopping strip. Cons - noise from open gym room below is horrible - if you sit... More 

Was this review helpful? Yes
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear Guest, Thank you for your review. We are happy to hear that you had a great overall stay with us at Porto Playa. We appreciate your nice comments regarding our property and services and we will most definitely pass along your nice words to Esmerelda. We would like to extend an apology if there was any disruption during your... More 

Charlotte, North Carolina
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The staff is very friendly, and the food is quite good. However, we have a few complaints. First, the drinks available at the beach are very watered down. We drank weak vodka and club sodas all day yesterday. I requested a double Bloody Mary this morning ( after a weak one ordered yesterday) but was not sure that it had... More 

Was this review helpful? Yes
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear Guest, Thank you for taking the time to share your review. We are happy that you had some great experiences with us but are truly sorry if there was some aspects that were unsatisfactory. We apologize about your experience at the beach club and for the poor quality of the drinks. We will most certainly communicate this to the... More 

El Dorado Hills, California
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2015

Stayed for a week with 2 teenage girls. The location was perfect, around the corner from the central part of 5th Avenue and a block from the beach (and Indigo Beach Club). Condo and complex were clean, office staff friendly and helpful, pool was warm, had secure underground parking. The Gym is an excellent amenity. Wifi worked great. We got... More 

Was this review helpful? Yes
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear radarmunchroo, Thank you for your wonderful review. We are pleased to hear that your stay with us was top notch! It's also great to hear when our guests are able to take full advantage of our property amenities such as the gym as well as our affiliated restaurants! The beach club has a beautiful tropical feel with plenty of... More 

1 review
5 of 5 stars Reviewed January 9, 2015

Great attention, well located and good service, the Porto Playa Staff are very friendly and kind, and the room service was the best, attended by the maid Esperanza, at front desk our host was Karina and Antonio helped us with the luggage, wonderful people. The room was so confortable for our family of 5 that we make our new year's... More 

Was this review helpful? Yes
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear Guest, Thank you so much for your excellent review. We are proud to receive such wonderful comments and surely it makes us very happy that you had an outstanding vacation with us! As you pointed out, we offer a fantastic privileged card to all of our guests. It's a great perk because it provides discounts to the best area... More 

Greenbrae, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2015

This was our first time at Porto Playa and it lived up to all my expectations - and I have high expectations! We have three kids (7, 7, 9) and we weren't worried about safety once. We had a 2 room condo - which w/ kids is IDEAL to have separation and privacy. The condos are lovely - high end... More 

Was this review helpful? Yes
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear Guest, We are incredibly thankful for your kind words and your genuine willingness to recommend to others! It makes us very happy to hear that you had an amazing stay with us and that you were able to enjoy all of the property amenities available! Porto Playa is a family friendly condo hotel resort so surely its great to... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 8, 2015

My husband and I spent 10 nights at Porto Playa in unit 220 which is one of the penthouse units with the rooftop patio. I can’t say enough wonderful things about the unit or the complex itself. Some people have expressed concern about noise but we were surprised at how little we could hear from nearby 5th ave and the... More 

Was this review helpful? Yes 1
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear Guest, We are just glowing to receive such a kind and genuine review! Thank you very much for sharing with the world on Trip Advisor. We are truly happy that you had a great experience at Porto Playa and that you felt the accommodations to be everything you could hope for! Our condo hotel concept allows for flexibility so... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 2, 2015

Decided to book a 5 night stay at Porto Playa after researching and reading through many reviews. My husband and I traveled with our 2 year old and we enjoyed our stay at this property. We stayed in unit 211, which was a 2 bedroom with a rooftop deck and hot tub. Here are my thoughts on our overall condo... More 

Was this review helpful? Yes 3
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review

Dear CEOOHA, Thank you so much for taking the time to share your review with us on Trip Advisor. We are more thank happy to hear that you had a wonderful stay with us. However, we are taking note to some of your valued comments and suggestions on how we could have made your stay a bit more comfortable. We... More 

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Additional Information about Porto Playa Condo Hotel & Beachclub

Address: 1a. Avenida Norte, Mza. 26 #23, Calle 16, Col. Centro, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Porto Playa Condo Hotel & Beachclub 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Porto Playa Condo Hotel And Beachclub
Porto Playa Condo Hotel & Beachclub Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#7 Romantic Hotel in Playa del Carmen
#13 Family Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#20 Luxury Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen

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